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Ever since Firefox updated (to 147.0, I assume), I can no longer get ChatGPT to work. It does nothing when I click on "Log in" (I have a ChatGPT account), and the up arrow that you hit (or enter button) after asking a question does nothing (and the up arrow stays greyed out even while you are typing the question). I can use ChatGPT just fine on my Safari browser and iPhone. I used my iPhone ChatGPT to take me through steps to help, and it had me do several things (all of which did not work). These included: 1) refreshing the page/restarting; 2) open chat.openai.com, clicked lock icon and clicked "clear cookies and site data" and reloaded the page; 3) did same and clicked on the shield icon and toggled off "enhanced tracking protection"; 4) Went to file and "new private window", then chat.openai.com; 5) went to "about:support" in Firefox and clicked "refresh Firefox"; 6) Went to Firefox Settings, then Privacy & Security, then Permissions, then Block pop-up windows, then clicked exceptions and added "https://chat.openai.com"; 7) Then to Firefox Settings, then Privacy & Security, then Cookies and Site data, then manage exceptions, then added also "https://openai.com"; 8) Then changed enhanced tracking protection to Custom and unchecked cookies (cross-site tracking cookies) and restarted Firefox (I have since rechecked the box); 9) When I log into Firefox, it was showing a banner that read "Your privacy matters. Firefox now securely routes your DNS requests whenever possible to a partner service to protect you while you browse." Chat said to click "Disable" for this.; 10) After refreshing Firefox I chose (the 2nd time) "Restore only the ones you want" and opened a new tab. 11) At one point, I hit "Log in" for ChatGPT and the screen went slightly blurry and a new small rounded rectangular box (about 3 inches long) popped up, and Chat told me to hit the "X" to close that box, it then said to right-click on "Log In', and to choose "open link in new tab", but that option was not available. Chat says Firefox is still failing to load the embedded login frame, even after refresh. 12) I logged into "https://chat.openai.com/auth/login, and that still didn't work in Firefox, either. 13) Finally, I changed to Safari and successfully logged in. But I prefer Firefox as my main browser and want ChatGPT to work! I've even tried adding it to my sidebar (the new feature), and the same problems are occurring. It won't let me log in, and I can't ask it any questions. Help!  :)

I genuinely don’t know where else to post this so it gets seen. I have been a devout user of Firefox for years. I love this browser. I love its dedication to privacy and functionality. I love how it has kept true to its concept and customers in the face of tech crazes like NFTs and AI integrations. I am such a hardcore proseletyzer of Firefox that I started paying for Mozilla VPN to support Firefox!!

So when I see that the new CEO, Anthony Enzor-DeMeo, is “doubling down” on AI integrations for Firefox, I AM LIVID. AI is NOT private. AI is NOT secure. And AI is TERRIBLE FOR THE ENVIRONMENT.

AI causes slower speed and longer load times. I have seen this in all my job’s internet workings (they insist on using browsers with AI integrations) and have felt a quiet relief that I get to come home to my good, simple browser.

AI is not private. It tracks and stores data in order to give suggestions “better for you”. And with the right prompts, anyone can pull that data.

Y’all really all read that one story of AI deleting the company’s ENTIRE DATABASE AND COMPUTER PROGRAMMING because it “panicked” and decided “ah yes, this is the techware we want to hand over all our customers to”??

I am so deeply disappointed by Mozilla’s betrayal of its customer base.

If Mozilla moves forward with AI integrations, I will pull out of using Firefox and I will stop giving Mozilla my money. Mozilla should not have hired a CEO who goes so adamantly against everything Mozilla as a company stands for.

And to the CEO Anthony: I hope you step in something wet in only your socks, every single day, until you either come to your senses or someone better replaces you as CEO of Mozilla.

When I try to log in to my account with Amazon Prime, Firefox freezes as soon as I hit the Continue button after entering the username and password. I can't open or close tabs or do anything. I don't have this problem with the Amazon account in any other browser.

Any ideas why this happens and how to fix it?

Firefox dropdowns, menus and popup menus do not appear after resume from suspend on Ubuntu 22 or 24 This has been happening for only the last few weeks. Even dropdowns on web pages do not appear. I can click the dropdown and cursor down then hit ENTER to change a dropdown's value but I cannot see anything while I'm doing it. On the menus, I can use hotkeys if I remember them but the menus themselves do not appear. Right-clicking to get a context menu also does nothing but it behaves like it did. If I right click something, nothing changes on screen but if I then click another link or button, the first click is swallowed to dismiss the non-existent popup.

Other apps on the system work fine including Chromium browser.

This only occurs if I start Firefox then suspend the machine and then resume from suspend. After resume, the menus, dropdowns and popups no longer appear.

I am running Ubuntu 24.04.4 LTS on a Dell Optiplex 3050, Core i3-7100x4 , 16 GB ram, Intel HD graphics 630 (KBL GT2), Gnome 46, Wayland windowing system.

I tried Firefox safe mode, clearing the caches, etc. Nothing worked.

You say, "Some essential Mozilla services are excluded from VPN routing to ensure sign-in, VPN reconnection, and screens needed to sign in for public Wi-Fi work properly. All other browsing activity in Firefox remains protected when the VPN is on."

How then am I protected in any kind of secure way?

All it would take is the Mozilla services using my public IP to lose my browsing protection. How are those connections secured to protect my identity from being exposed once the VPN is enabled and even after the VPN is enabled?

If the public IP can be discovered at sign-in, re-connections, and public Wi-Fi connections before the VPN is enabled, then that same public IP can be traced through internal logs to uncover all the VPN activity done after sign-in, re-connections, and public Wi-Fi access. So, how exactly can I trust the VPN protects my activity at all?

I'm just curious how you setup any protection prior to the VPN being enabled? I'm a former IT Network Specialist I had my CISCO CCNA certificate (Worked in school districts who wouldn't pay for additional certificates so I did all the study work and practice testing up to the CCNP certification just could never afford to take any of the exams beyond the CCNA). So, when I see these additional things like your 50 GB of free browser VPN and read how it works I get curious about the actual protections being provided. Are the people more vulnerable than they may be led to believe?

This has been infuriating me for a few weeks now, I accidentally close tabs all the time when using Firefox and I normally right click the top and click the "Reopen closed tab option. However since this change, I have constantly been miss clicking on the "Turn On Vertical Tabs" options which is incredibly infuriating because It adds 3 more clicks to just reopening a tab. This "Feature" cannot be turned off no matter how hard I try and I am very close to switching to another browser due to this.

Some Firefox update recently put that huge banner of wasted space with a Firefox logo on the top of my Home Page. Before we could go into config and take it away, but no more. This giant banner is invisible, but pushes all my tiles linking to saved pages well below the window of my laptop. Weird choice, and apparently, everyone hates it. Please good people of Mozilla, rethink this nonsense. This is a FEEDBACK, from a long longtime user and admirer of Mozilla, and a yearly donator. Have pity.

I am currently using a ~6 yr old laptop with a 256GB SSD running Win11, v25H.2, build 26200.8457. My Firefox is 151.0.1 64bit. After a Firefox update a couple months ago, Privacy Badger was put forth as a recommended extension for FF and since it was showing on the toolbar I installed/activated it. It worked fine for maybe 2-3 weeks, then I started getting popups from Dell saying "can't do system backup, not enough memory", so I looked and I have a 256GB SSD but it showed I had <4GB free/available when every time I had checked it in the past, on at least a monthly basis, it was always around 65GB free. After doing a lot of web searching, one of the things mentioned for finding what was eating my memory was to check Task Manager, so I did. I generally have only 2, maybe 3 FF tabs open at a time but Task Mgr was usually showing up to 23 open and that FF was using about 950MB of disk space - something that I'd never seen before. I looked back at what updates were done and aside from an Intel Bluetooth update, the only thing that was different was that I had activated Privacy Badger. So, I opened FF, clicked on P-B, then 'uninstall', closed and restarted FF and the P-B icon was gone from the toolbar. However, in the next couple weeks, I noticed that when I looked at certain websites, I was still getting their popup notices about "please disable your ad-blocker so we can make money off the ads" or "we're honoring your opt-out request", or other. But, this didn't happen all the time, just sporadically, but I did notice that ads were largely gone from the websites I usually go looking at. I even went so far as to go to FF menu and check "use standard tracking protection", "never remember history", and didn't activate VPN or anything else. I went through the FF menus 'settings', 'extensions', 'more tools' and could not find any reference to P-B being active. However, FF still seems to be going a bit nuts about opening instances - I've uploaded an image of what Task Mgr is seeing as I type this out - in the background is my open FF showing 2 tabs open, but in the foreground Task Mgr is showing I have 12 open 'instances' taking up >600MB. About 10 days ago, I went through some of the FF help questions on the site and followed through with making sure this was clicked and that was unclicked and so forth, even went so far as to 'refresh' FF. Nothing has changed for the better, as a matter of fact now practically all websites I visit are asking me "do you want to disable your ad-blocker?". How do I answer that? I UNINSTALLED THE AD-BLOCKER!!!

Also, when researching where my disk storage disappeared to, I installed WinDirStat. Running that, I found capabilityaccessmanager.db-wal file was over 80GB which was way over what it should be. I found some steps to get rid of it and did so, but then found that my laptop now takes 5-6 minutes to start up (with an SSD???) where it used to start in ~45 seconds, and my wifi connection sometimes takes another 2-3 minutes to connect on top of the startup cycle. Looking at what capability....-wal does and it supposedly keeps track of or monitors or something with internet connections... And in the last two weeks or so, that db-wal file has gone again from ~26GB to almost 70GB and my free disk space is back down to about 6GB. So here's a theory: somehow Privacy Badger made some kind of change to Firefox, something hidden below all the surface commands and options, and that change is making FF keep all tabs/windows that are opened in that session in the back seat as it were until FF is closed. In the meantime, since FF has all these tabs/windows/sites still in memory waiting to be activated again and sucking up memory, CapabilityAccessManager is trying to also keep these in active memory but it doesn't delete those instances/websites when FF is closed because the last it heard from FF was 'keep these active in case we re-open them'.

But, that is secondary to the initial problem of "I uninstalled Privacy Badger but Firefox still acts like it is active", and "Firefox is using a lot of disk space that it looks like it doesn't actually need". I contacted Privacy Badger (extension-devs@eff.org) and ran through the situation with FF appearing to be still honoring P-B even though P-B was uninstalled and they said "Once you remove a browser extension from the browser, the extension should be fully gone. You may have changed various Firefox privacy settings or installed another blocker extension. You may have a VPN or some other software that blocks trackers." But that's just it, I have a separate VPN but it's ad-blocker has never been activated, and I haven't changed any FF privacy settings other than 'never remember history'...

Any words of wisdom on why FireFox still thinks Privacy Badger is still active would be greatly appreciated.

I don't know why any browser never seems to allow for this. I hate using the mouse wheel to scroll down webpages and always use the scroll bar on the right side. Problem is most of the time it's way to skinny/narrow to be practically used and the bar you use to scroll it up and down - especially on long pages - is so tiny as to be completely unusable. It may not be an issue for tweens who still have eyes like hawks but for older people, like me, it's a pain in the tuchus. I'd like to be able to increase both the size - width mostly - of the slide rail and increase the overall size of the slide bar you use to control it.

Thanks!

Suddenly I cannot search from the search bar. It defaults to the address bar. why "fix" something that was not broken. Being forced to use the address bar is frustrating. If you go directly to the address bar, it tells you it cannot find that site.