error message www.bbc.com. PR_END_OF_FILE_ERROR Error code: PR_END_OF_FILE_ERROR

For the past couple of months I have been getting the message www.bbc.com. PR_END_OF_FILE_ERROR Error code: PR_END_OF_FILE_ERROR when loading pages on www.bbc.com websi… (read more)

For the past couple of months I have been getting the message www.bbc.com. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR when loading pages on www.bbc.com website. I have done a search on the internet and it seems this is a common problem with Firefox and does not affect othere browesers. I have done what was advice given online but it does not solve the problem. It is getting so bad I may have to start using one of the other browsers even though I prefare Firefox.

Asked by Brian Beesley 3 months ago

Last reply by g.l.sanders 6 days ago

Browser not working on facebook games.

I have been playing a game on facebook for years. 4 days ago It stopped working. Other players are saying that they had to switch browsers ( to Chrome and others) and the… (read more)

I have been playing a game on facebook for years. 4 days ago It stopped working. Other players are saying that they had to switch browsers ( to Chrome and others) and they are able to play the games. Why can I not play on Firefox?

Asked by TeddyBears 2 months ago

Last reply by TeddyBears 2 months ago

Opening .pdf

Thanks guys for screwing up my day with your latest update. I used to be able to download a .pdf and opening it in my ,pdf reader. I NEED to do this for tax reconciliatio… (read more)

Thanks guys for screwing up my day with your latest update. I used to be able to download a .pdf and opening it in my ,pdf reader. I NEED to do this for tax reconciliation purposes. Now your crappy program has decided to open .pdfs in itself and I cant get a downloaded copy any more. What the hell was the programmer thinking? Yes I have gone to Applications and checked that it is set to my .pdf reader. Please fix this before I get fined by the tax office.

Asked by cemax12001 6 months ago

Last reply by jscher2000 - Support Volunteer 12 hours ago

How to Get of This My Organization (ImportEnterpriseRoots)

Not sure if this is the right choice to put this but every time I reboot my machine in the registry is the following: lHKEY_LOCAL_MACHINE\SOFTWARE\Policies there is Firef… (read more)

Not sure if this is the right choice to put this but every time I reboot my machine in the registry is the following: lHKEY_LOCAL_MACHINE\SOFTWARE\Policies there is Firefox entry that I delete every time. I have googled this up regarding "this is your organization" some words to that effect and would love it if some member here has the answer of getting rid of this for good. I'm running Windows 10 Pro 64 bit Enterprise with a digital license. I've always used Firefox since it first came out since I'm 74 and have been around with computers since 1988 well before the Internet was even born. Enough about me. I'm pleading that some member knows how to get rid of this for Good and on that note thank you reading this and be safe and hopefully in good health.

Cheers, Jan

Asked by Jan Klassan 2 months ago

Last reply by Jan Klassan 2 months ago

PDF viewer not displaying/displaying artifacts

When I open a locally downloaded pdf in firefox, the background is displayed as what was previously displayed on that portion of the screen, and scrolling simply overlays… (read more)

When I open a locally downloaded pdf in firefox, the background is displayed as what was previously displayed on that portion of the screen, and scrolling simply overlays moved text over what was previously displayed. Does not appear in screenshots. One of the images shows what the pdf looks like prior to scrolling, and one after.

Asked by alanyu08 1 day ago

Last reply by jonzn4SUSE 9 hours ago

my computer updated and i lost firefox

My computer updated with no warning one night, and i lost all personalization and even everything stored in my firefox, the sign ins, passwords, bookmarks, all. is there… (read more)

My computer updated with no warning one night, and i lost all personalization and even everything stored in my firefox, the sign ins, passwords, bookmarks, all. is there a way for me to find all that was erased?

Asked by liz1611 2 weeks ago

Last reply by cor-el 1 week ago

MY LOCATION (LOCATION OF THE DEVICE UPON WHICH FIREFOX IS THE BROWSER)

This is so very simple and so the fact that it seems impossible to get a straight answer makes me instantly suspicious. Here is the question: What is my location? Simple!… (read more)

This is so very simple and so the fact that it seems impossible to get a straight answer makes me instantly suspicious. Here is the question: What is my location? Simple! In other words, I have Mozilla Firefox installed on a physical device, which HAPPENS to be a desktop computer, not a mobile phone, etc. In other words, it stays here. So why do alllllll the sites act as though I am literally 930 miles...from my actual, physical location! I have NO VPN running...none. Unfortunately, Firefox is using Google location services, WHICH IS THE PROBLEM. I just installed Firefox, instead of Chrome, to solve that problem. I guess THAT was a stupid move, Firefox is worse!

There needs to be a manner in which the USER can INPUT THEIR LOCATION. I'm not trying to "trick" anyone...I'm actually trying to give people ACCURATE INFORMATION which apparently is beyond the capabilities of the internet, to provide.

Asked by R C 3 months ago

Last reply by zeroknight 3 months ago

Cursor hover does not work properly on Firefox

When I hover elements, such as text, links, or buttons, the cursor does not change (as in, from the pointer to a hand when hovering over a link, etc.). Well, actually, i… (read more)

When I hover elements, such as text, links, or buttons, the cursor does not change (as in, from the pointer to a hand when hovering over a link, etc.). Well, actually, it does change, but only for a small fraction of a second before returning to the normal pointer. This makes elements on web pages that have hover events almost impossible to use (such as drop-downs like the "Get Help" one at the top of support.mozilla.org) unless I left-click and hold while hovering over the element. This, of course, requires me to click on the element, which might have other consequences.

Hovering works fine with other browsers. This is on an M2 Mac. I have tried uninstalling and reinstalling Firefox

Asked by thereallyrealdd 1 month ago

Last reply by zeroknight 1 month ago

Profiles & Sync Not Working!

Once again Firefox has decided to take over and change all my settings! I had finally managed to prevent it updating, as each and every time I had to reinstall all my set… (read more)

Once again Firefox has decided to take over and change all my settings! I had finally managed to prevent it updating, as each and every time I had to reinstall all my setting and extentions from scratch. Today, it decided to clear all my preferences and change itself to its own default settings. OK, so I can change my profile option, except all three are using the same defaults: I appear to have lost all my settings and extensions entirely. OK, I'll copy from my backup, but once again the three backup profiles are being overwritten with the defaults. Even my third backup of last March overwrites to the defaults! How and why is Firefox managing to keep overwriting my defaults to its own preferred settings? How do I stop it doing this and regain my own preferences?

I also tried Sync and now I am getting bookmarks from over five years ago! And once again my settings are changing to the defaults. Surely a Sync should overwrite with the current bookmarks and settings not just keep adding more and more. I am now in a right mess again. Back to losing everything with updates. I am a great believer in the 'if it ain't broke don't fix it' mentality, but Firefox has broken itself and is refusing to allow me to change to how it used to be! How do I restore my own preferences and prevent Firefox from changing them to what it wants.

Asked by Les 5 days ago

Hovering over Username displays a gear which when clicked on exposes passwords and allows them to be edited

When logging into a Wordpress site on Firefox, hovering over Username displays a gear (see first screenshot) which when clicked on exposes passwords and allows them to be… (read more)

When logging into a Wordpress site on Firefox, hovering over Username displays a gear (see first screenshot) which when clicked on exposes passwords and allows them to be edited (see second screenshot). This does not happen on other browsers. I'm on Firefox 126.0, MacOS Big Sur 11.7.10

Asked by bill344 15 hours ago

Last reply by bill344 8 hours ago

Norton Safe Search

My default search engine was Norton Safe Search but now it does not appear as one of the options to choose. I cannot remember all of them. Bing and Google are two of them… (read more)

My default search engine was Norton Safe Search but now it does not appear as one of the options to choose. I cannot remember all of them. Bing and Google are two of them but not Norton Safe Search although I have been able to add it to the toolbar. Why is it no longer one of the options?

Asked by ju.col 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

loss of open tabs and windows

Today while using firefox all my open tabs and windows crashed. Due to the situation, I had to restart my computer because everything was stuck. When it restarted I could… (read more)

Today while using firefox all my open tabs and windows crashed. Due to the situation, I had to restart my computer because everything was stuck. When it restarted I couldn't restore the previous session so I used various methods to restore it but I still can't restore the windows and tabs that were open today. I would like you to restore my session from before the failure today.

Asked by mateuszzadrozny11 1 week ago

Last reply by mateuszzadrozny11 2 days ago

  • Solved

Incredible slow download speeds with 999Mbps connection (below 15Mbps)

Just recently Firefox seems to have its downloads capped at 15-16 meg speedtests show the full 1Gig speed OPERA AND EDGE both download at the full 999 megs but firefox … (read more)

Just recently Firefox seems to have its downloads capped at 15-16 meg speedtests show the full 1Gig speed OPERA AND EDGE both download at the full 999 megs but firefox has recently stopped downloading any faster then 19 meg

what in firefox could be causing this its not happening in any other browser.

Asked by firefox2776 1 month ago

Answered by firefox2776 1 month ago

  • Solved

YouTube sidebar & comments broken

my firefox youtube is broken, every time i close firefox, and open youtube, the comments and the sidabar wont load, until i clear my cookies and login. so that fixes it, … (read more)

my firefox youtube is broken, every time i close firefox, and open youtube, the comments and the sidabar wont load, until i clear my cookies and login. so that fixes it, but its not permanent. if i close or restart firefox, id have to repeat this process again. and yes, ive disabled all my extentions and cleared cache. and updated firefox.

Asked by voidxdofficial 5 months ago

Answered by voidxdofficial 4 months ago

RESTORE PREVIOUS BROWSING SESSION

Hello there :) Please help me restore my browsing session :( For the past several months I have been using Mozilla, and the feature to restore previous browsi… (read more)

Hello there :)

Please help me restore my browsing session :(

For the past several months I have been using Mozilla, and the feature to restore previous browsing session has always worked well. Even after I clear the most recent history or remove the most immediate cookies, this feature would still work e.g. after I restart my PC or just restart the browser. It would restore all the tabs I was using previously including the most recent tab I was on before the browser closed or restarted. However, this morning, I tried to clear my immediate browsing history as I usually do and the browser froze while I was in the process of clearing this immediate history (continuously displaying the pop-up window/interface for clearing history and not allowing me to do much else on the browser - I couldn't even click anything on the tab I was on, nor could I navigate to another tab and/or open a new tab; and only the close button, and maximize window button, and minimize window buttons were responding). After waiting for a while for it to start working again, I got frustrated and I closed the browser.

I then opened the browser again, but this time, it didn't restore the previous browsing session and didn't even take me to the last tab I was on.

What could have happened this time around? It has not behaved like that for this whole year.

NB: I have not done anything to the browser after opening it! I am still on the same page it landed on when I opened it (just in case).

Asked by troymargetsy 5 months ago

Last reply by cor-el 5 months ago

Mozilla account in Firefox PC browser always asks to re-login every 1 day

Mozilla account in Firefox PC browser always asks to re-login every 1 day. This problem appeared after updating Firefox from version 119 to 120 and 121. As in the image … (read more)

Mozilla account in Firefox PC browser always asks to re-login every 1 day. This problem appeared after updating Firefox from version 119 to 120 and 121.

As in the image below, "Account Disconnected" and a triangular warning appears in the Firefox menu bar. I can't access any sync data like passwords, bookmarks, plugins if I don't re-login.

I only use this mozilla account on 1 PC.

Asked by [] 4 months ago

Last reply by cor-el 4 months ago