Bookmarks Have Gone Missing

Hi everyone... After I "upgraded" to Windows 11, Firefox suddenly quit working. After reinstalling, it worked again...however, I had to use the "about:profiles" command… (read more)

Hi everyone...

After I "upgraded" to Windows 11, Firefox suddenly quit working. After reinstalling, it worked again...however, I had to use the "about:profiles" command to restore the bookmarks I had. That worked fine. But after a series of cascading Microsoft 365 app failures, I decided to roll back to Windows 10. Yay! Everything worked again!

Except Firefox.

So, I reinstalled Firefox again. And once again, the bookmarks are missing...but this time, the "about:profiles" command isn't locating what I need.

Any suggestions?

Asked by grampymunn 1 week ago

Last reply by TechHorse 1 week ago

Is it possible to use a custom new tab you have installed when opening new windows?

I would like to use a custom new tab (flowtide) not just when opening a new tab, but when opening a new window. If anybody knows how to, or it's just not possible, please… (read more)

I would like to use a custom new tab (flowtide) not just when opening a new tab, but when opening a new window. If anybody knows how to, or it's just not possible, please let me know.

Asked by George Stone 1 week ago

Last reply by Hassan Ali 1 week ago

Automatic Picture In Picurte not working in vertical tabs mode.

Hi Team, I absolutely love the picture in picture functionality in firefox, but it has stopped working once I made a shift to just use the vertical tabs as one of the bet… (read more)

Hi Team, I absolutely love the picture in picture functionality in firefox, but it has stopped working once I made a shift to just use the vertical tabs as one of the beta features. Ref: https://www.reddit.com/r/firefox/comments/1dz3pjx/vertical_tabs_now_available_in_firefox_beta_129/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button

Asked by abhinav2scientist 1 week ago

Last reply by TyDraniu 1 week ago

Logins not working in firefox, on new macbook 15.1.1

I have ugpraded to a new macbook (from an intel macbook, this is my first apple silicon macbook - M4 Max). I am having trouble logging in to many of my accounts only when… (read more)

I have ugpraded to a new macbook (from an intel macbook, this is my first apple silicon macbook - M4 Max). I am having trouble logging in to many of my accounts only when using firefox on my new macbook - eg. soundtoys, spotify - the only way I can get the logins to work is if I run an incognito window to log in. Is there a fix for this? Best, Joe

Asked by apeshake 1 week ago

Last reply by cor-el 1 week ago

eTrade links

Cannot open Analyst links on eTrade website. Looking at a particular stock and clicking on the Analysts link opens another window showing individual analysts and articles… (read more)

Cannot open Analyst links on eTrade website. Looking at a particular stock and clicking on the Analysts link opens another window showing individual analysts and articles relating to their opinions of this stock. I cannot click on either the analyst's name nor the articles associated with their name. eTrade customer service says Firefox is not working well on their site. I tried Microsoft Edge and everything was fine. Is there some feature I should enable on Firefox or is this a shortcoming in Firefox?

Asked by rich1dodge 1 week ago

Last reply by jonzn4SUSE 1 week ago

I have a Firefox account but am having trouble accessing the Firefox browser

I have been using Firefox for my browser and have an account. Yesterday I clicked on the Firefox icon on my taskbar and it just opened with a blank screen. I need all of… (read more)

I have been using Firefox for my browser and have an account. Yesterday I clicked on the Firefox icon on my taskbar and it just opened with a blank screen. I need all of the information stored on my Firefox account. WHAT HAPPENED?? IT WILL NOT OPEN TO FIREFOX!!

Asked by hockenbrough 1 week ago

Last reply by markwarner22 1 week ago

system problems with windows 11

Hello i used firefox from as long as i can remember i mean so long there was no acoubt as such always loved Firefox but its turned to crap, and i have to admite its due t… (read more)

Hello i used firefox from as long as i can remember i mean so long there was no acoubt as such always loved Firefox but its turned to crap, and i have to admite its due to WINDOWS shit bags, they force an update then it ether goes so slow wont allow restart at normal update, then same problem every single time it fails the firevox system so then have to re download firefox but it will only allow it if i access it through windows so they have all the data off firefox to windows, so i then have to recovery to windows and remove all data off it. then reinstall firefox again it works fine i just sign in to firefox seperate from windows then after a few months it starts again then try and use firefox again but yet asks me auto in stall from my data from firefox and to windows again then if i refuse to it crashes firefox every single time. GET YOURSELF SEPERATED FROM WINDOWS.... THEY ARE SCUM download the ap and log in to firefox simple as block windows from stealing my shit i love firefox fix it or im out ive been with firefox way over 20 years wow even over 30 years over i think....

Asked by AndruLlewellyn 1 week ago

Last reply by markwarner22 1 week ago

Custom Scrollbars

I have installed Custom Scrollbars by Wesley Branton which gives me wide vertical scrollbars with up/down arrows in Outlook email. This has started disappearing and rever… (read more)

I have installed Custom Scrollbars by Wesley Branton which gives me wide vertical scrollbars with up/down arrows in Outlook email. This has started disappearing and reverting to default narrow bars without arrows, maybe I am accidentally clicking somewhere in the reading pane? To get the wide bars back I have to delete the Add-on, close the computer, then re-install the Add-on. Can anyone advise what is going on here and how I can get the wider bars/arrows to stay permanently.

thanks in advance Barry

Wndows10 with Firefox

Asked by ballen21 1 week ago

Last reply by markwarner22 1 week ago

extension

Hello! I am a developer, and I am making my own adblock-based Firefox Extensionto block ads. And I have a problem, I use manifest 2, ads are blocked, but the changes are … (read more)

Hello! I am a developer, and I am making my own adblock-based Firefox Extensionto block ads. And I have a problem, I use manifest 2, ads are blocked, but the changes are applied only after the Extension is restarted, which should not be the case. Maybe there are some specific settings that I have not found, because for example on Opera and Chrome the Extension works perfectly and the changes in the blocking rules are applied immediately without any application restarts.Thanks for your help

Asked by Bogdan R 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

I cannot sign in

I cannot sign in with Firefox on Apple. I get "Username and password don't match". I can sign in with Safari, but not firefox. I have tried password manager and clea… (read more)

I cannot sign in with Firefox on Apple. I get "Username and password don't match". I can sign in with Safari, but not firefox.

I have tried password manager and clearing the cache

Asked by galynn 1 week ago

Last reply by jonzn4SUSE 1 week ago

Visiting certain webpages can crash the Operating System

https://github.com/uBlockOrigin/uBlock-issues/issues/3468 https://www.reddit.com/r/uBlockOrigin/comments/1h0f3wg/ublockorigin_can_cause_the_black_screen_of_death/ The ex… (read more)

Asked by frederick4156 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

When open the webpage https://www.alibaba.com/ , the login icon on the right cannot appear

Hello! Due to work reasons, we need to use Fiirefox 54.0.1 (64) and do not need to upgrade But When open the webpage https://www.alibaba.com/ , the login icon on the rig… (read more)

Hello! Due to work reasons, we need to use Fiirefox 54.0.1 (64) and do not need to upgrade But When open the webpage https://www.alibaba.com/ , the login icon on the right cannot appear I searched carefully online but couldn't find a solution Please provide a solution Can you provide an email address? I can take a screenshot to illustrate the situation My email address bestfinder@foxmail.com thank you HALE

Asked by Bestfinder Hale 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

Odd icons show up on desktop

About once a week or more, a very small FF icon will appear on my desktop after startup. It will have a string of letters under it, like this one: hqWyUevN . I have neve… (read more)

About once a week or more, a very small FF icon will appear on my desktop after startup. It will have a string of letters under it, like this one: hqWyUevN . I have never clicked on these things and always pitch them into the trash bin. But I do wonder what it is, what it means, and if it's a security issue of some sort.

Please speak slowly and use simple words. I'm not all that tech savvy.

Thanks!

Asked by Maggie White 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

Memory leak when visiting ssa.gov

I believe there is a memory leak (or memory growth) bug in Firefox 133.0 on Windows 10. It's site-specific. I am trying to login to my account at https://www.ssa.gov/, … (read more)

I believe there is a memory leak (or memory growth) bug in Firefox 133.0 on Windows 10. It's site-specific. I am trying to login to my account at https://www.ssa.gov/, and it never actually gets to the login prompt. Using the Windows task manager, I can see the RAM usage keeps increasing, until it nears the 12 GB installed RAM capacity, at which time I kill the firefox process. I'd say this is a bug in ssa.gov, except the problem does not occur with the google chrome browser.

To provide further detail, I go to site https://www.ssa.gov/, and click on the "sign in" button. That takes me to the page where you choose the login method (id.me or login.gov) and I choose "id.me". It takes me to the "you are leaving Social Security's website " message, which is still on the ssa.gov website. At that point, firefox memory usage starts to increase, as shown in task manager. The browser never advances to the next page, but main memory usage keeps going up. This goes on for about 30 seconds before I have to kill the firefox process.

Asked by bwffx 1 week ago

Last reply by PavelkoT 1 week ago

Bing intrudes on Firefox

I have a PC. Today, Bing took over my Firefox. I have to go through Bing to get Firefox. I don't want that. I just want to use Firefox. Note that I use two web browsers.… (read more)

I have a PC. Today, Bing took over my Firefox. I have to go through Bing to get Firefox. I don't want that. I just want to use Firefox.

Note that I use two web browsers. Google Chrome (default) and Mozilla Firefox. No others. I don't want Bing.

I purged Bing from Chrome by making Chrome my default, which it has been. I use Firefox some of the time. I don't want to get to Firefox by going through Bing. Microsoft has enough domination.

Asked by irvin.schonfeld 3 months ago

Last reply by ThePillenwerfer 3 months ago

How to recover deleted website password/credential data from FireFox account

I recently deleted accounts and passwords that were stored in Firefox under my web browser account. Is there anyway I can get that data restored? I have access to the sam… (read more)

I recently deleted accounts and passwords that were stored in Firefox under my web browser account. Is there anyway I can get that data restored? I have access to the same email/account in Firefox, but need to restore the deleted website account/credential data.

Asked by joehiker74 3 months ago

Last reply by cor-el 3 months ago