• Archived

Add-on error and Screen Shot gone.

What happen to the screen shot function? Its no longer in the search menu where it was before. Also all my add-ons are gone and when I try to DL one its says error. … (read more)

What happen to the screen shot function? Its no longer in the search menu where it was before. Also all my add-ons are gone and when I try to DL one its says error.

Asked by ricanlove05 10 months ago

Last reply by jscher2000 10 months ago

  • Archived

YouTube TV Buffering Problem with Firefox

I have hit what appears to be a "YouTube TV" (vs YouTube) buffering problem. It happens only with Firefox on my PCs. After a few seconds to a minute of playing a TV pro… (read more)

I have hit what appears to be a "YouTube TV" (vs YouTube) buffering problem. It happens only with Firefox on my PCs. After a few seconds to a minute of playing a TV program or movie, the video/audio stops with a spinning arrow. If I previously had turned on "stats for nerds" to monitor this, I can see when network activity stops and the buffer then eventually gets exhausted.

This does NOT happen when running YouTube TV on my TVs or on my iPhone. Probably more significant, it does NOT happen with YouTube TV under either Microsoft Edge or Google Chrome on these PCs. If I run Firefox in Troubleshoot Mode, i.e., no add-ons, extensions, etc., the problem still exists, so it is not just some rogue add-on, but is related to Firefox itself. The problem appears to be only for "YouTube TV" on Firefox since, for example, videos played from YouTube (vs "YouTube TV") do not have the problem under Firefox.

I tried rebooting my router as well as the PCs. The problem still existed. The PCs are high speed and the internet connection is fiber optic. One of the PCs is connected by Ethernet; the other is wireless. Download/upload speeds are over 900 Mbps on the Ethernet PC. I have not seen slow network indications on anything except this "YouTube TV" with Firefox mixture. Hardware does not seem to be the issue.

Apparently the problem is software. I also tried temporarily disabling my antivirus/firewall software. No change. I'm running Windows 10 version 21H1 and Firefox 88.0.1. I'm new to YouTube TV; although most of my viewing with it has been done on TVs, I don't recall seeing this problem in my PC tests a month or so ago.

Asked by jeff154 6 months ago

Last reply by Grover 1 month ago

  • Archived

Import password from .csv file

I go to the Firefox Configuration Editor (about:config page), find the signon.management.page.fileImport.enabled preference and toggle it to true. But I still don't see … (read more)

I go to the Firefox Configuration Editor (about:config page), find the signon.management.page.fileImport.enabled preference and toggle it to true. But I still don't see the entry: Import from a File…

Can someone help me? Thank you

Asked by SKINI 1 year ago

Last reply by cor-el 11 months ago

  • Archived

Widevine cras

I can no longer watch any streaming services on my computer. The message "The Widevine plug in has crashed..." It says it is because flash player crashed. I don't know ho… (read more)

I can no longer watch any streaming services on my computer. The message "The Widevine plug in has crashed..." It says it is because flash player crashed. I don't know how to fix it.

Asked by ambushemma26 7 months ago

Last reply by cor-el 7 months ago

  • Archived

Can I Decrease White Space (Padding) Between Bookmark Items in FF89?

Is there some way to reduce the white space / padding between bookmark and menu items in the new Proton interface introduced in Firefox 89? I don't have a touchscreen and… (read more)

Is there some way to reduce the white space / padding between bookmark and menu items in the new Proton interface introduced in Firefox 89? I don't have a touchscreen and all the extra white space just means more scrolling to navigate through my bookmarks.

The AskVG site has a 02-June-2021 article at https://www.askvg.com/tip-restore-old-classic-theme-and-ui-in-firefox-89-and-later-versions/ that explains how to disable all the new Proton interface changes in about:config, but is there one specific hidden preference / flag (e.g., browser.proton.toolbar.version) mentioned in that article that controls the spacing between bookmarks and menu items?

There is a also a companion article on AskVG titled https://www.askvg.com/tip-restore-compact-mode-density-option-in-firefox-customize-window/ with instructions on how to change two Density options (browser.compactmode.show and browser.uidensity) in about:config, but I have no idea if changing my density setting to "Compact" would actually decrease white space (padding) between bookmark and menu items.


Dell Inspiron 15 5584 * 64-bit Win 10 Pro v20H2 build 19042.985 * Firefox v89.0.0 * MS Edge v91.0.864.37 * Microsoft Defender v4.18.2104.14 * Malwarebytes Premium v4.4.0.117-1.0.1308

Asked by lmacri 6 months ago

Last reply by jscher2000 3 months ago

  • Archived

netflix error f7701 - 1003

Just downloaded firefox and getting an error on Netflix error code F7701-1003. Message also states firefox is installing components needed to play the audio or video on t… (read more)

Just downloaded firefox and getting an error on Netflix error code F7701-1003. Message also states firefox is installing components needed to play the audio or video on this page. Please try again later. I have the latest version. I am also seeing the google search engine and dont understand why firefox browser is not showing up. I am not very savvy on technical issues and would really appreciate any help.

Asked by rndh2015 11 months ago

Last reply by FredMcD 11 months ago

  • Archived

"Sorry. We’ve locked your account". -> How do I reopen my account?

Hi I have been locked out of my firefox account: I can log in, but I can't sync my saved passwords, bookmarks, search history and so on. I now have access to my email acc… (read more)

Hi

I have been locked out of my firefox account: I can log in, but I can't sync my saved passwords, bookmarks, search history and so on. I now have access to my email account again: xxx@sol.dk - but how do I unlocke it, so that I can sync my stuff to my new, re-installed firefox browser??

When I press the link 'let us know' (see photo), I'm redirected to this page: https://support.mozilla.org/en-US/ And I'm stuck, I can't seem to figure out how to solve this..

Hope you can help me! Kind regards

Asked by blomstergirl 11 months ago

Last reply by cor-el 11 months ago

  • Archived

Flash Player ending on December 31st, 2020?

So, with official support for Adobe Flash Player finally ending on December 31st, 2020, is it safe to remove/uninstall its Plugin for Firefox browser, and how will it eff… (read more)

So, with official support for Adobe Flash Player finally ending on December 31st, 2020, is it safe to remove/uninstall its Plugin for Firefox browser, and how will it effect me using Firefox in the future?

Asked by Teagan 11 months ago

Last reply by cor-el 11 months ago

  • Archived

Flash player, Flash player for Linux and Firefox, Flash player not includeed in the new firefox

Firefox on the new browser does not support Flash player even though all I repeat all game sites use Flash player, I tried to play one of my favorites online games and gu… (read more)

Firefox on the new browser does not support Flash player even though all I repeat all game sites use Flash player, I tried to play one of my favorites online games and guess what it say that my browser Firefox has no support for Flash player in the general also YouTube will not play in Firefox because they use Flash player components, so turn Flash player on because there is millions no wait billions no wait trillions that use Firefox that love Flash player so please turn Flash player on please I and others want to play our online Flash player user games on Firefox. Thank you turn it back on

Asked by patrick ritter 10 months ago

Last reply by cor-el 10 months ago

  • Archived

Live graphs in some websites have stopped auto updating

Hi So my problem started a few days ago i don't remember exactly when. The graphs on the binance exchange site have stopped updating for me on Firefox. I mean when i load… (read more)

Hi So my problem started a few days ago i don't remember exactly when. The graphs on the binance exchange site have stopped updating for me on Firefox. I mean when i load the page with the graph in it the graph is static and i have to keep refreshing the entire page to see changes in the graph. I should mention that the graphs on a different site that i use work fine and display the prices in real time.

I also had microsoft edge and the same problem happens there too but today i installed chrome and the problem in NOT present there. So the site and graphs update and work properly in chrome but not in Firefox or edge. I prefer to use Firefox for everything!

-I tried Firefox safe mode and the problem is still there. -I also made a new Firefox profile and the problem is still there. -Finally i even refreshed Firefox but even that didnt fix the problem. I should mention that i have Firefox sync enabled so after i refreshed Firefox it automatically installed back all my addons (and other settings?) so even though it is refreshed it looks and behaves exactly like before i don't know if that "cancels" the effects of the refresh.

I am running win10 and my antivirus is kaspersky. I had Kaspesky on "pause protection" while i was troubleshooting but that didnt help either. I hope i managed to explain everything because i find it hard to express my self in English. If you need me to clarify anything let me know. I hope someone can help me with this because I don't know what else to try.

Thanks in advance Kiri

Asked by kiri 8 months ago

Last reply by dh888 3 months ago

Disable ad blocking

When I attempt to access several websites, I am prompted to turn off my ad blocker. As I have not added a third-party software or extension that does such, I assume it i… (read more)

When I attempt to access several websites, I am prompted to turn off my ad blocker. As I have not added a third-party software or extension that does such, I assume it is part of Firefox proper. Search as I might, I cannot find any specific reference to such a thing in "Settings". SO...how can I temporarily disable the 'Ad Blocker' device that is part of Firefox? The 'TEMPORARY' part is important, as I do greatly value the function!

Asked by the_morans 4 months ago

Last reply by cor-el 4 months ago

  • Archived

Accept all cookies

Hi there, I would like to “generally accept all cookies” for future surfing through the internet. I found this description (see below), but it doesn’t seem to work (help … (read more)

Hi there, I would like to “generally accept all cookies” for future surfing through the internet. I found this description (see below), but it doesn’t seem to work (help might me older before latest browser updates), could someone tell me how to set Firefox to accept all cookies? Thank you.

1. Click the Tools menu from the top toolbar. 2. Choose Options. 3. Click the Privacy tab. 4. Under "History" select "Use custom settings for history" from the drop-down menu beside "Firefox will." 5. Ensure that the checkboxes for "Accept cookies from sites" and "Accept third-party cookies" are both checked. 6. Click OK.

Asked by vonbujtar 9 months ago

Last reply by jscher2000 9 months ago

Changing the background color

Re: "In your firefox preferences, choose language and appearance, under font, check you have background set to white, and text set to black." Any screenshots for this ex… (read more)

Re: "In your firefox preferences, choose language and appearance, under font, check you have background set to white, and text set to black."

Any screenshots for this example? I use 8 different browsers and Firefox is the most counter-un-intuitive browser I've ever used. Why would Settings refer to "Language" to set the background color? There is no link that I can use to Fonts and Colors under Language and Appearance to change the background color. All I can do is select a Default font, Size, Advanced, and Colors. But In colors the Background is evidently set to white but it's actually black. So I must map my way around Text and Background, Text, Background, Use System colors, Override the colors specified by the page with your selection above, Only with High Contrast themes, Link Colors, Unvisited Links, Visited Links, Underline links.....yada yada yada blah blah blah.

Asked by mken5352 5 months ago

Last reply by TyDraniu 5 months ago