Firefox Community Forum

Dear Sir or Madam,

Once again, Firefox is blocking my ability to go into X (Twitter). I'm guessing you guys did an update and changed the settings again. PLEASE FIX. Thank you.

Sincerely, Britt

The latest firefox update makes it so that when you have duplicate tabs open, if you close one, it closes them ALL. I had an issue where YouTube decided instead of opening a video in the same tab, it opened in a new tab, a setting I immediately fixed when I realized it had happened.

Unfortunately, I only wanted THE DUPLICATE TABS to close, not ALL of the tabs linking to that video. I wanted A SINGLE TAB REMAINING of that tab, but there appears to be no setting anywhere in Firefox to change that. Can anyone help???

To be clear: When I have multiple of the same tab, I only want to close the other duplicates, not all of them, so I can still go about my business on that one tab.

Ex: I open a YouTube video by accident in multiple tabs, I wish to watch this video without having to search YouTube for it again. I want to close the duplicates of that video tab, but not the original one.

I get error messages claiming FF is rejecting cookies in email log in the bank log in claims Unfortunately we are unable to process your request at this time. For assistance, please contact the Customer Contact Center at 1-877-768-2265 and select option 4 to speak with a Personal Banking Representative.

The folks at the bank have one response, Use Chrome.

It does work using the same credentials but it's not what I want to use ANY ideas are appreciated I've tried allowing all sorts of permissions but even 'clear history' options were changed with this windows update.

DEAR SUPPORT!! STILL CANT LOG IN IN ALI-EXPRESS :// I DID ALL THE STEPS! DISABLE PRIVACY BADGER & ADBLOCK PLUS AND I CLEAN ALL THE COOKIES FROM ALI-EXPRESS! BUT STIILL NO LUCK :(( HERE I MADE YOU A CLIP SO U CAN SEE THE PROBLEM. DAMMM ONLY PICs HMMM?! OK I UPLOAD IT TO YOUTUBE SPECIALLY FOR YOU!!! HERE IS THE LINK : https://youtu.be/Cz2Q263CJe4 HOPE THIS HELPS

When I attempt to watch videos on YouTube, the playback is consistently choppy. This occurs regardless of the video’s quality setting, and it happens both on Wi-Fi and cellular data. The video frequently pauses to buffer, even though the loading bar indicates that the video has already buffered up to a certain point. Additionally, I notice a significant drop in video quality, and the screen sometimes freezes while the audio continues to play. The problem persists across different videos and channels, suggesting it is not specific to any particular content.

I just started getting bombarded with popup messages that say they are via walmart05.higherincomejobs.com. At the top of the message, it says Mozilla Firefox. As soon as I dismiss to x out of one another pops up. I can't figure out how to block or disable them. These are not text messages or emails, they seem to be popups on my ThinkPad laptop. I added a screenshot of them in the attachments. HELP!

We have been maintaining a set of tools for Science Olympiad Code Busters (https://toebes.com/codebusters/) that generate and print tests.

When we print the tests using other browsers (Chrome, Edge) we are able to get consistent formatting and output such that the page fits on the sheet of paper and text is rendered cleanly. However, in the past year or so we have received complaints from Firefox users that it doesn't format and print well.

I was able to confirm that it indeed produces less than ideal output with Firefox and spent several hours to reduce the problem to a single self contained file that I have run through the W3c validator to ensure that there is no un-toward HTML.

I've been able to reduce it down to a small example that has everything contained in a single file: https://toebes.com/codebusters/Samples/firefox_toebes_printing_example.html

If you load the file in Firefox and then print, you will notice several issues: 1) The names of participants table ends up wider than the page. 2) The Score table on the first page is off the right hand edge of the page. 3) The header for the second page (Page 1) is on a page by itself 4) The footer for the second page (Page 1) is near the top of the third page 5) The text for the timed question appears too high on the page 6) The text for the timed question is in a slightly larger font such that it wraps early. 7) Similar problems are on the last page, with the header appearing nominally in the correct place 8) The footer for the last page is on a page by itself.

Note that I have experimented with multiple options for the print scale and margins, for purposes of comparison I set the margins to .5" all around and forced the scale to 100% in all three browsers.

Is there some other option or tweaking that I am missing to get this to work properly on Firefox?

What's happened to the + sign to add a new tab? I've customized Firefox to have tabs below the address bar (as they should be) but have just noticed that, once the window is full of tabs, the + to add another tab has disappeared. Is this because of my customization or has Firefox removed this function?

I have checked all the settings I can think of having read your help articles, and the bookmarks on my laptop are still not syncing with my desktop. Can you tell me what I can do to fix this? Thank you.

I am having two problems, both related to downloading files only on Firefox, these issues don't occur on other browsers when downloading the same files.

The first issue is that when downloading a file from Google Drive, the download always fails. It opens up a menu asking me where to save the file but the files name is "download" with no extension, when starting the download it will fail. In the images below you can see what it looks like. This happens with most files on Google Drive, usually those larger than 50MB (a VERY rough estimate). Both in the default tab and in the container tabs I use.

The second issue is very similar, when downloading a file, this time from anywhere on the web, when asking me where to save the file, the name of the download is a string of random letters and numbers with no extension. When starting the download it fails because the name is too long, after renaming it to something shorter it still fails. I don't really have any sites I can give as examples because this problem only occurs randomly.

For both problems I have tried attaching the correct filename and extension but it still fails.

Fix my browser it says unsupported I can't play my casinos my games are nothing not been able to ever since I downloaded Firefox I don't want to go back to Outlook that's why I chose Firefox it used to be a good browser I'm having second thoughts

I recently migrated my Firefox profile from a windows 10 to a windows 11 computer. Everything seems to be working fine except saved payment methods.

My cc info appears when I go to type in card information on a website, but when I click on it and press enter or tab, it disappears. My saved payment methods in settings appears empty, and the add button doesn't do anything.

What can I do to fix this?

Can't sign in to Costco.com after version 128.0 update. Have done all the usual: Disabled blockers, cleared ALL history-based items. Sign-in screen greys out for a fraction of a second then returns to sign-in form with PW and email still there. Tried "forgot password." Got as far as entering emailed verification code then screen goes a darker grey and the spinning wheel stays forever. Can log in with other browsers. Can log in with a different machine. What to do...

Occasionally, and typically only after a reboot, Firefox starts consuming a significant amount of CPU time. This typically goes on for several minutes, and if I close and reopen Firefox, the process begins again. It's enough CPU that the fans kick on high through most of the process, and considering I'm only opening the browser (not even switching tabs to actively load any other pages), I don't know why it would do this. Similarly, if it were related to typical startup behavior, why doesn't it do this every time?

While I generally trust that this is intentional and is unlikely the result of malware, I'd still like to know why Firefox does this at all and what it's doing. I'm not sure if I can collect any logs or get any other info about this. From process monitors, it appears to be the main executable that's consuming the additional CPU and not any of the isolated instances.

I collected the troubleshooting information, and saved it, but I am hesitant to share without knowing what type of information is contained (and I can see some sensitive stuff like file paths)

OS: Ubuntu 24.04 LTS (Linux 6.8.0-36-generic) Firefox Version: 127.0.2 (deb) Build ID: 20240624183754