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Suddenly, Facebook does not recognize my email/account when using Firefox. Works fine on other browsers.

I've been signing in to Facebook using Firefox for years. This week, the message "The email you’ve entered doesn’t match any account. Sign up for an account." appeared wh… (read more)

I've been signing in to Facebook using Firefox for years. This week, the message "The email you’ve entered doesn’t match any account. Sign up for an account." appeared when I tried to sign in. I have not changed the email. The email works to sign in using Opera. I have tried to troubleshoot by using Firefox Safe Mode, and Refreshing Firefox. No change. I have Googled and searched Firefox help for this problem, no luck. It worked fine in Firefox on Wednesday, then later that evening, started getting that message. What in the world? Is Facebook discouraging using Firefox? Thanks.

Asked by Kathy 1 week ago

Last reply by FredMcD 1 week ago

Captcha Doesn't show up. I can't authenticate in sites and entire sites don't show up.

I'm an author/writer of cozy mystery/suspense/crime/thrillers and adventure short stories. I do a LOT of research and participate in online forums for background for my … (read more)

I'm an author/writer of cozy mystery/suspense/crime/thrillers and adventure short stories. I do a LOT of research and participate in online forums for background for my books and to build my brand. I have been using Mozilla Firefox for almost 20 years and I love it. But I may be forced to change because of the two serious problems I'm having. Explanations below:

  1. 1. There are certain regular sites I go to that require me to choose images to verify I'm not a robot or click on "I'm not a Robot" in reCaptcha. I can't because those images and/or the box for eCaptcha don't show up. They're just not there. I have to sign out and sign into Microsoft Edge which I absolutely hate. If I have to change, it will probably be Google Chrome.
  1. 2. Also, many of the sites I use regularly don't show up anymore. All I can see is text down the left side. None of the images are there and I can't tell where to click to go to different pages.

This has all been going on for months. I had hoped your updates would fix this, but they haven't. I don't want to change browsers, but I may have to because I MUST be able to verify my identity and be able to see some important sites I use regularly to post comments, etc.

I hope you can help me. I'm 85 and have absolutely no technological computer knowledge so please don't send me a lot codes because I would have no idea what to do with them. I pray this can be fixed.

I have a Dell PC and am using Windows 7, 32-bit.

Thank you, Gail S. Kibby White.

Asked by GSKWAuthor 5 days ago

Last reply by cor-el 5 days ago

Instagram videos not playing

When I open instagram website, the videos uploaded along with the post is not playing. The thumbnail shows, but when i press the play button, it shows only black screen, … (read more)

When I open instagram website, the videos uploaded along with the post is not playing. The thumbnail shows, but when i press the play button, it shows only black screen, I can hear the audio on the video running in the background. I have the latest update for Firefox 80.0.1(64 bit) Windows 7 64 bit

Asked by donashapewear 5 days ago

Last reply by FredMcD 5 days ago

firefox account

I,am unable to login to my Firefox sync. I had a different Email, then I updated with a new one Now whenever I try to login to my account with a new Email, next page show… (read more)

I,am unable to login to my Firefox sync. I had a different Email, then I updated with a new one Now whenever I try to login to my account with a new Email, next page show me my old Email and the code that I get in my inbox doesn't accept it. After few attempts, with old and new Email, I get locked out for 10 minutes. All my bookmarks and saved logins are in there, without it I'm lost.

Asked by 7ariq 3 days ago

Last reply by Wesley Branton 3 days ago

Ebay checkout with Paypal not working only in Firefox

I have always used ebay and paypal with firefox until last week when it changed during checkout having purchased an item It allows me to select payment method of paypal t… (read more)

I have always used ebay and paypal with firefox until last week when it changed during checkout having purchased an item

It allows me to select payment method of paypal then asks for user name and password, then it re-directs me to a screen which asks if I want to save the details for future use, I select not now and it goes off via another link to paypal and then puts up a blank text free screen with a green circle spinner in it and theire it remains forever ????????????

If I log in to paypal seperately all works fine as does checking out in the exact same way in internet explorer so it looks like a broken or blocked link within firefox ?

I have spoken to Paypal who inform me that it is a Firefox issue..................

Can anyone help please ?

Asked by cruissers 2 days ago

Last reply by FredMcD 2 days ago

An error occurred during a connection to mail.digimail.in. Peer’s Certificate has been revoked. Error code: SEC_ERROR_REVOKED_CERTIFICATE

An error occurred during a connection to mail.digimail.in. Peer’s Certificate has been revoked. Error code: SEC_ERROR_REVOKED_CERTIFICATE … (read more)

An error occurred during a connection to mail.digimail.in. Peer’s Certificate has been revoked.

Error code: SEC_ERROR_REVOKED_CERTIFICATE

Asked by neerajbro25 2 days ago

Last reply by cor-el 2 days ago

Tracker "shield" in address bar does not appear

Good day. After the most recent upgrade, I can't access a website I visit several times a week. This happened several weeks back with Walmart. A friend helped by making c… (read more)

Good day. After the most recent upgrade, I can't access a website I visit several times a week. This happened several weeks back with Walmart. A friend helped by making changes after clicking on the "shield". I tried the same process however the "shield" does not appear in the address bar after I enter https://spiritofadventurefishing.com. Thanks

Asked by 1fishhunter 2 days ago

Last reply by cor-el 2 days ago

Is there a way to move tabs below address bar in FFv81?

I would like tabs to displayed below the address bar is this possible in Firefox v81? For some stupid reason the ability to do this in userchrome.css was removed from a p… (read more)

I would like tabs to displayed below the address bar is this possible in Firefox v81?

For some stupid reason the ability to do this in userchrome.css was removed from a previous update. Is it back?

Asked by ChangeSUX 2 days ago

Last reply by jscher2000 2 days ago

Yahoo Email

Hello, since the most recent Firefox update, I am not able to access my Yahoo Email. When I try to log in I get this message...."Uh oh, looks like something went wrong. P… (read more)

Hello, since the most recent Firefox update, I am not able to access my Yahoo Email. When I try to log in I get this message...."Uh oh, looks like something went wrong. Please try again later." But, I am able to login just fine if I use Chrome!!

Asked by wolfdad 2 days ago

Last reply by cor-el 6 hours ago

Right Click to Open In New Tab acting strange

In the last few week I have had trouble with "right clicking and open in new tab". I don't know if it's because of the latest update or not. Sometimes, not always, when… (read more)

In the last few week I have had trouble with "right clicking and open in new tab". I don't know if it's because of the latest update or not. Sometimes, not always, when I try to right click on a link or a button and open in new tab, it looks like it's going to open, the new tab appears there for a few seconds, and then it disappears. I have tried "control" left click and I can sometimes get that to work if I do it several times rapidly. I first noticed it in Facebook, but now it can happen on almost any website. I had version 80.? when I first noticed it, I now have 81.0 and I still does it. Any ideas? It's not that some website don't allow right clicking for copyright reasons, I an familiar with that, this is different in that it attempts to open a new tab and within a few seconds it disappears. Before you ask, I have checked for virus's and malware.

Asked by Stumann666 4 hours ago

Last reply by FredMcD 16 minutes ago

  • Archived

Image/graphic quality is not as good as IE or Chrome, in other words, Firefox is blurrier then the other. How to solve this?

Firefox is showing blurry images and text. I don't have this problem with IE, the image is much more sharper and clean. This happened Every time Firefox opened == From … (read more)

Firefox is showing blurry images and text. I don't have this problem with IE, the image is much more sharper and clean.

This happened

Every time Firefox opened

== From the installation

Asked by AnonymousUser 10 years ago

Last reply by Morbus 10 years ago

  • Archived

Got new computer--cannot get Google toolbar to show up tho have downloaded it several times.

Transferred Firefox and other programs to new computer; however, my Google toolbar (especially bookmarks of concern) did not transfer. I downloaded it again (more than on… (read more)

Transferred Firefox and other programs to new computer; however, my Google toolbar (especially bookmarks of concern) did not transfer. I downloaded it again (more than once); it shows up on my Tools/Addo-ons as enabled but does not show up on the View/Toolbar section (never since new computer). I uninstalled and reinstalled, but no luck. What now?

Asked by AnonymousUser 10 years ago

Last reply by alex_mayorga 8 years ago

  • Archived

I cannot take pictures with my webcam anymore on Facebook. It works with Internet Explorer though :|

In facebook there's the option to take pictures using your webcam directly on their site. It worked perfectly untill April or so when it stopped recognizing the device. E… (read more)

In facebook there's the option to take pictures using your webcam directly on their site. It worked perfectly untill April or so when it stopped recognizing the device. Everything is up to date...so what could be the problem?

This happened

Every time Firefox opened

== in April

Asked by AnonymousUser 10 years ago

Last reply by cor-el 10 years ago

  • Archived

When cursor hovers over any icon on toolbars, it highlights icons differently then it used to.

It just started recently. I disabled all plugins but it still didn't fix it. I also tried reseting my preferences and using safe mode, but it still didn't fix it. I've op… (read more)

It just started recently. I disabled all plugins but it still didn't fix it. I also tried reseting my preferences and using safe mode, but it still didn't fix it. I've opened firefox on other users on my computer and there's no problem with them. When i put my cursor over any icon on my toolbar, menu bar included, it used to just appear as rounded edge rectangle highlighting the icon. but now it's a white lined not rounded rectangle. I just like the way it used to look. now it just makes firefox seem like an older version

Asked by AnonymousUser 10 years ago

Last reply by zzxc 10 years ago