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  • Solved

french language extension add in not working only English US why?

I have downloaded downloaded language packs English UK and French France, but when I spell check in Mozilla the only option in the open menu for language there is only En… (read more)

I have downloaded downloaded language packs English UK and French France, but when I spell check in Mozilla the only option in the open menu for language there is only English US to use even though the other two preferred languages have been downloaded. Am I missing a trick to activate the languages so that they show in my language menu when spell checking?

Very frustrating that I only have a default of US considering I am in France and use French and UK English.

Asked by JamSki 1 week ago

Answered by JamSki 1 week ago

  • Solved
  • Archived

Camera and Micrphone causing crashes

Firefox crashes whenever it would need access to my camera or microphone. So far it has only happened whn trying to access a Roll20 game with camera and microphone connec… (read more)

Firefox crashes whenever it would need access to my camera or microphone. So far it has only happened whn trying to access a Roll20 game with camera and microphone connectivity, and when trying to access a video appointment for Universal Credit. It never happened on Windows 10, but since updating to Windows 11 it happens every time without fail, and the crash is immediate.

Asked by pivotgage01 6 months ago

Answered by pivotgage01 6 months ago

  • Solved
  • Archived

How can two icons, the 'add to taskbar' icon and the 'picture in a picture' icon, be removed from the address bar?

These icons appeared recently in my Firefox browser I can't remove them. The only recent changes included uninstalling SuperAntiSpyware after finding that Microsoft PC Ma… (read more)

These icons appeared recently in my Firefox browser I can't remove them. The only recent changes included uninstalling SuperAntiSpyware after finding that Microsoft PC Manager is a better option, which has performed excellently without issues.

Additionally, a free VPN (Proton) was briefly used from the Firefox browser without installation, but after finding it complicated to set up, it was deleted. A few hours later, I noticed the two icons as the windows were misbehaving and they are causing a slowdown in the PC's performance. They do not seem to be add-ons or extensions.

How do I remove the icons and return to the previous performance?

Asked by PhilG 6 months ago

Answered by Agent virtuel 6 months ago

  • Solved

Ad-blocker

I have just had to replace my PC following a bit of a disaster with my old one. The new PC has Windows 11. As usual I downloaded Firefox as I always use this. Somewhere … (read more)

I have just had to replace my PC following a bit of a disaster with my old one. The new PC has Windows 11. As usual I downloaded Firefox as I always use this. Somewhere in the installation of Firefox I must have been asked about blocking ads, but I don't remember. Now all ads are blocked, which I don't mind, but some sites are asking me to disable my ad-blocker if I want to use their site. Mostly I don't but there is one I need to use, so I would like to add that site as an exception, but I cannot find any mention of any ad-blocker in settings. Where do I find this? and how do I add exceptions?

The only add-on that I have in Firefox is the 'Privacy Badger' which could be the problem I suppose, but I can't see the website listed in the ones Privacy Badger is blocking.

Any help would be appreciated

Asked by paulsherriff214 1 week ago

Answered by Konstantina Papadea 1 week ago

  • Solved

transfer history, bookmarks and passwords using Windows Explorer

I am helping a friend who has a problem when opening any browser software on an old laptop so I cannot operate the syncing option. The old laptop uses Windows 10. I want … (read more)

I am helping a friend who has a problem when opening any browser software on an old laptop so I cannot operate the syncing option. The old laptop uses Windows 10.

I want to transfer (to new laptop running Windows 11) the history, bookmarks and passswords by copying from users/hername/AppData/ but do not know which files need to be copied

Asked by beanpoleuk 1 week ago

Answered by TechHorse 1 week ago

  • Locked

I used my recovery key to reset my password after my firefox account disappeared and lost my data what do I do now?

When I tried to log in to my account earlier today, I found that it was gone. I used my recovery key to create a new password and now lost all data, passwords etc. What… (read more)

When I tried to log in to my account earlier today, I found that it was gone. I used my recovery key to create a new password and now lost all data, passwords etc. What do I do now? Why did this happen? I am not very computer literate but have tried all of the suggestions in your help forum and nothing works. Nothing has changed on my computer since my last login yesterday. Firefox is my home page and browser.

Asked by james wettlaufer 1 week ago

Last reply by Denys 1 week ago

  • Solved

Firefox not acting as expected

I am running Firefox 148.0 and Thunderbird 148.0. I am in the process of moving everything to a new (to me) computer that will run Windows 11. When I start Firefox from t… (read more)

I am running Firefox 148.0 and Thunderbird 148.0. I am in the process of moving everything to a new (to me) computer that will run Windows 11. When I start Firefox from the start menu or the taskbar everything runs as expected. I have the Adblock Plus extension plus several others running. If I click on a Hyperlink in a email in Thunderbird instead of opening in a new tab into the currently open copy of Firefox as it did on my old computer running Windows 10 it opens in a new window with no extensions. I am assuming that I have something set incorrectly. Any help as to where I should look to fix this issue would be greatly appreciated.

Asked by Rob 2 weeks ago

Answered by Rob 1 week ago

  • Solved

search not working properly

Today my goggle searches, are being sent to the address bar, and have the google tag in front of them, I cannot use any of the other search engines that drop down from th… (read more)

Today my goggle searches, are being sent to the address bar, and have the google tag in front of them, I cannot use any of the other search engines that drop down from the upper search bar, so just google, and that is really hijacking my search.

Asked by sparrow08 2 weeks ago

Answered by Denys 2 weeks ago

  • Solved

Question and suggestions about split-screen

(RU)Вопрос и предложения Здрасьте дорогие разработчики у вас есть функция, split-screen. Это круто! сделайте, пожалуйста, чтобы это могло включаться через контекстное мен… (read more)

(RU)Вопрос и предложения

Здрасьте дорогие разработчики

у вас есть функция, split-screen. Это круто! сделайте, пожалуйста, чтобы это могло включаться через контекстное меню(правая кнопка мышки), чтобы я навел мышку на ссылку и в контекстной меню выбрал этот пункт. чтобы я не через вкладки это делал, а через контекстное меню.

(EN) Questions and suggestions

Hello, dear developers.

You have a split-screen feature. That's awesome! Please make it accessible through the context menu (right-click), so I can hover over a link and select it from the context menu. So I can do it through the context menu instead of through tabs.

Asked by Женя 2 weeks ago

Answered by Denys 2 weeks ago

  • Solved

using google sheets in this browser, i cannot copy / paste special values anymore been 2 days. cant find out why

my PC was lagging on wake up so I was disabling some things at startup like duck duck go and copilot to see if that helped. I have windows 11. somehow during the proce… (read more)

my PC was lagging on wake up so I was disabling some things at startup like duck duck go and copilot to see if that helped. I have windows 11. somehow during the process my google sheets will no longer perform copy > paste special values anymore. It works on my Mac and it works on other browsers, but I need it to work on firefox. went to google sheets help, they are also stumped.

Asked by lsig 2 weeks ago

Answered by jrmuizel 1 week ago

  • Solved

DNS over HTTPS at Max Protection Prevents Websites From Loading

When I opened up Firefox this evening, websites stopped working if "DNS over HTTPS" is set to "Max Protection". In some instances, such as YouTube, the website loads, but… (read more)

When I opened up Firefox this evening, websites stopped working if "DNS over HTTPS" is set to "Max Protection". In some instances, such as YouTube, the website loads, but it acts like you're offline and tells me to turn on my Wi-Fi even though it's already on and running fine. Weirdly, it seems that setting DNS over HTTPS to Max Protection, loading a website, set DNS over HTTPS to a lower setting, and then reloading the website fixes the issue, but it'd still be nice if we didn't have to go through the hassle at all. Thank you for your time and patience.

Sincerely, Watching Forests

Asked by Watching Forests 2 weeks ago

Answered by Denys 2 weeks ago

  • Solved

How to deactivate search within address bar?

I am reopening the question from 2020 as the solution described no longer seems to apply. https://support.mozilla.org/en-US/questions/1284577 I am running Windows 11. Fi… (read more)

I am reopening the question from 2020 as the solution described no longer seems to apply. https://support.mozilla.org/en-US/questions/1284577

I am running Windows 11. Firefox 144.0 (64-bit)

When entering search terms into the search bar in the centre of the page, the information typed appears in the address bar, even after following the fix described in 1284577.

Treating the address bar as the search bar appears to be the default. While the user can additionally deselect the search engine in the address bar, that is an unnecessary and undesired additional step for every search (the primary reason I am using Firefox)

Is there a way to permanently set the default for what I enter into the search bar to remain in the search bar and not to be managed by the address bar? Thanks, Rich

Asked by sabha24 4 months ago

Answered by Agent virtuel 4 months ago