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Firefox crashing instantly on startup

Firefox is crashing instantly on startup on Windows 11 22H2 x64-Architecture. Things I've tries: Running in troubleshoot mode (Fails because Firefox doesn't even start) R… (read more)

Firefox is crashing instantly on startup on Windows 11 22H2 x64-Architecture.

Things I've tries: Running in troubleshoot mode (Fails because Firefox doesn't even start) Reinstalling (Doesn't help event when doing a complete fresh install, deleting profiles, registry entries, and the program itself) Running windows in safe mode (Does work but I don't want to run in safe mode constantly) Adding a firewall exception (Doesn't work) Add an antivirus exception (Doesn't work)

I'm not getting any error reports or anything in general. I click the icon and it crashes.

Asked by Lxtte 2 days ago

Last reply by jonzn4SUSE 13 hours ago

Firefox Alpenglow Issue

I ran into an issue with the Alpenglow extension conflicting with the Dark Mode extension. On version 105.0.1 (It may happen on other versions, it's just that I only test… (read more)

I ran into an issue with the Alpenglow extension conflicting with the Dark Mode extension.

On version 105.0.1 (It may happen on other versions, it's just that I only tested it on that version.), all of the default themes, ran into defaults where they tend to fallback to the Default Dark Theme, which, while totally usable, is not the theme I wanted. The Alpine Theme was the theme that I tested with first, but it's actually also an issue on the Light theme as well. Both themes tested were official themes that were made by Mozilla, not a third-party.

Asked by Zack 15 hours ago

Move logins/passwords from Windows 8.1 to Windows 11.

Syncing doesn't work from old computer to new computer. logins now converted to .csv and stored on new computer. How to move from Excel file to Firefox? Can it be done?… (read more)

Syncing doesn't work from old computer to new computer. logins now converted to .csv and stored on new computer. How to move from Excel file to Firefox? Can it be done?

Asked by Tom 18 hours ago

Last reply by cor-el 16 hours ago

pop up tags

when i put my cursor on something(home...delete...etc) a pop up displays telling what i am pointing at. most times, these popups obscure the button that i am trying to ac… (read more)

when i put my cursor on something(home...delete...etc) a pop up displays telling what i am pointing at. most times, these popups obscure the button that i am trying to activate blocking my efforts. is there a way to disable these labels ? Also, is there an ad-on or theme that will make the scroll bar on the right-hand side of the window a size that a human can use ? the stock one is almost too small to grab. thank you.

Asked by jetmaker2013-buy 21 hours ago

Last reply by Dropa 16 hours ago

SPYWARE ALERT!!! Cookies and Site Data does NOT clear

SPYWARE ALERT! Attempted to Clear Data via Settings/Privacy and Security/Clear Data/Clear/Clear NUMEROUS TIMES and it consistently leaves 2.0 MB of Cached Web Content. TH… (read more)

SPYWARE ALERT! Attempted to Clear Data via Settings/Privacy and Security/Clear Data/Clear/Clear NUMEROUS TIMES and it consistently leaves 2.0 MB of Cached Web Content. THIS is the exact same reason that I quit using MS Edge.

Asked by sfcwcm3 16 hours ago

Last reply by Dropa 16 hours ago

When going full-screen on video, the browser doesn't show the full-screen the first time

When going full-screen on video, the browser doesn't show the full-screen the first time. For example, when I want to view a full-screen video on YouTube/Disney/Netflix/… (read more)

When going full-screen on video, the browser doesn't show the full-screen the first time.

For example, when I want to view a full-screen video on YouTube/Disney/Netflix/Prime Video, I select the full-screen button as usual. However the top left-hand side corners always show a thin blue hue. The thin blue hue only goes away when I leave full-screen and re-select it.

Any ideas on what might be causing this? My browser is up-to-date

Asked by benico50 1 day ago

Last reply by jonzn4SUSE 19 hours ago

about.me lost business discription

I just spent hours and hours writing a great business description (start up) and I dont know what happened exactly but it went away and I think I may have hit the < ba… (read more)

I just spent hours and hours writing a great business description (start up) and I dont know what happened exactly but it went away and I think I may have hit the < back button maybe because the precious description was gone and it my old bio there in its place. Is there a way to find it?

Asked by D NIE 1 day ago

Last reply by Dropa 1 day ago

Restoring Bookmarks after Update

Hello, this morning I logged onto my laptop and found no stored bookmarks or information in my default browser (firefox) I never created an account before. Please advise … (read more)

Hello, this morning I logged onto my laptop and found no stored bookmarks or information in my default browser (firefox) I never created an account before. Please advise if my previous bookmarks are able to be restored?

Asked by alexisperezg98 1 day ago

Last reply by Dropa 1 day ago

Keep getting access denied on certain webpages

Why do I keep getting the following message when I try to go to JC Penney website? Access Denied You don't have permission to access "http://www.jcpenney.com/?" on this s… (read more)

Why do I keep getting the following message when I try to go to JC Penney website?

Access Denied You don't have permission to access "http://www.jcpenney.com/?" on this server.

Reference #18.6e3a2b17.1664552399.8bdd170

Asked by dp20141 2 days ago

Last reply by cor-el 1 day ago

password and recovery key issues

I used my recovery key yesterday to create a new password as I couldn't remember the old one. After logging in, I tried to get a new recovery key but am asked for my pass… (read more)

I used my recovery key yesterday to create a new password as I couldn't remember the old one. After logging in, I tried to get a new recovery key but am asked for my password and it keep telling me it's incorrect. Why is this happening and how can I get it fixed?

Asked by dianamac98 1 day ago

  • Solved

Changing mailto to yahoo

I am able to find the mailto setting easily. However, there are no clients listed to choose from, no gmail, yahoo, nothing. If I click "choose other" I'm expected to choo… (read more)

I am able to find the mailto setting easily. However, there are no clients listed to choose from, no gmail, yahoo, nothing. If I click "choose other" I'm expected to choose an application from my computer. I just want to be able to click a mailto link and have it go out through a new tab via my existing, free, yahoo mail account.

Asked by James Craw 2 days ago

Answered by jscher2000 - Support Volunteer 1 day ago

Browser settings won't stick

My boss uses Firefox and said he is having a repeat issue with his browser. The issue is that every few weeks Firefox undoes a setting that he has and we cannot figure ou… (read more)

My boss uses Firefox and said he is having a repeat issue with his browser. The issue is that every few weeks Firefox undoes a setting that he has and we cannot figure out why. It could be when you update to a new version.


What happens is that he has file extensions for PDF and ICS files set to automatically open and instead they change to download instead. He then has to download one of each file type and manually change the setting back to auto-open. Again every 3-4 weeks this resets to download.

Asked by treneek 1 day ago

Last reply by jscher2000 - Support Volunteer 1 day ago

cannot open phone links in browser

i am trying to get google voice to open by clixling on numbers in webpages. i followed the directions here: https://support.google.com/voice/answer/11397414#google-voice-… (read more)

i am trying to get google voice to open by clixling on numbers in webpages. i followed the directions here: https://support.google.com/voice/answer/11397414#google-voice-is-on and here: https://support.google.com/voice/answer/11397414#one-click-dialing

but the problem is that in the Applications list in Settings there is no "tel" application type for me to set

how can i get Voice to call the numbers in webpages?

Asked by nchls.cnrd 2 days ago

Last reply by jscher2000 - Support Volunteer 2 days ago

Signing into Windows 11 after laptop reset

So basically I reset my laptop as it wasn't updating to the latest Windows 11 (22H2) and I forgotten I changed my password on gmail 42 days ago with a Firefox password ge… (read more)

So basically I reset my laptop as it wasn't updating to the latest Windows 11 (22H2) and I forgotten I changed my password on gmail 42 days ago with a Firefox password generator and I don't know my recovery password as I've got a few e:mail accounts with G:mail (I think should limit on how many gmail accounts have per person :D) anyways anyone got any thoughts as my Patreon and other websites are on there and everytime I try and sign in to them it sends a password to my thefmveteran86 account but can't access it

Asked by Jamie Willis 2 days ago

Last reply by Jamie Willis 2 days ago

  • Solved

Blurred screen on a few websites

Just lately I have been finding that, for a few websites, they are unusable because the screen looks extremely blurred. I have attached a screenshot. Compare this with wh… (read more)

Just lately I have been finding that, for a few websites, they are unusable because the screen looks extremely blurred. I have attached a screenshot. Compare this with what you see at ba.com.

I am wondering if this is caused by a new secure feature of FF which is incompatible with these few sites. Really, any suggestions would be welcome. Otherwise I have to use Edge..

Asked by bxcfilm 2 days ago

Answered by jonzn4SUSE 2 days ago