Firefox Support Forum

When I last opened Firefox and entered a website, it did not load at first. Instead there was a message about OpenResty being installed or running. Since then there has been no other issue.

What is OpenResty, should it be running on Firefox? Do I have a problem.

I run the current version, with Adblock Plus, Duck Duck Go, and Facebook Container extensions.

For the past few days, Firefox has been running painfully slowly. I have tried to reset it, reinstall it and running Glary Utilities to clean but nothing has worked so far. I also have Opera and Chrome which are running absolutely fine. The program itself starts up fine but just seems to be very slow to load pages.

I am on Windows 10 with latest updates which is run on a separate SSD drive. Everything else runs very quickly like the resource heavy NoxPlayer.

Please let me know what further details I can provide you with.

Thank you in advance!

I'm having problems with 2 websites. One is www.realestate.com.au - I can't search this site at all (I've previously used it thousands of times). The second one is www.gumtree.com.au I've posted items for sale on this site, it will allow me to log into my account but repeatedly boots me off. I've contacted them and they say to delete my browsing history (done) and upgrade my browser (it already is the latest version). I've no idea what to do next. I have no trouble with other websites (to date!).

Hi The other day i was watching a movie on Viaplay. I paused it, and when i started it again, there was no sound. Ive tried other websites, to see if there is any sound, but sadly no. Ive tried other browser, and there the sound works just fine.

ive tried reinstall mozilla, and seached for solutions, but cant get any answers.

Please is there som tec guru, that can help me

Best reggards

Michael

When I went to open a website I visit numerous times daily (washingtonpost.com) I wasn't taken there but was "offered the chance" to open "openresty". Why? Is this safe?

Thanks, Zintis Muiznieks

The built-in Pocket button on Firefox is not working for me on my Ubuntu 18.04 and Windows 10 computer. Every time I press the button, it shows a sign in prompt, not a save the page UI. What should I do? Should I reinstall Firefox?

Potential Solutions:

• Download the Firefox Pocket add-on

All of a sudden, I started getting these Redirect Notices. They were annoying at first but now they are making it impossible for me to make payments on my credit cards. How do I get rid of these permanently?

My laptop is getting a new hard drive but I want to save my bookmarks from Mozilla . i googled it but i have no import /export option when i click libary Thanks in advance

I have the spell check turned on, English GB dictionary installed but spell checking is not working in Yahoo Mail or Gmail. In fact it's not working anywhere! Anyone know how to make it work?

Hi,

I always have dozens of tabs opened, if not hundreds. They have vanished. I’ve been trying to follow the topics on the matter, such as the one named ‘Session won't load’ (questions/1254740), to no avail.

Finally, this time I remembered not to close Firefox when I saw my tabs where suddenly missing. I’ve never seen the ‘Restore the previous session’ on the Firefox menu, and neither did I this time. Without closing the browser, I did a backup of the ‘sessionstore-backups’ folder. It contains:

‘previous.jsonlz4’, from 22/11/2020 17:42 ‘recovery.baklz4’, from 22/11/2020 18:57 ‘recovery.jsonlz4’ from 22/11/2020 18:58 ‘upgrade.jsonlz4-20201027185343’ from 31/10/2020 13:42 ‘upgrade.jsonlz4-20201108180448’ from 10/11/2020 15:05 ‘upgrade.jsonlz4-20201112153044’ from 22/11/2020 10:34

The one I need is ‘previous.jsonlz4’, since by 18:57 I’ve already lost my tabs. From the update backups I think I could also use the one from 22/11. In any case, I don’t understand what I am doing wrong so as to recover the ‘previous.jsonlz4’. This is what I’ve tried from different threads on my profile folder:

The ‘-backup’ and ‘OLD’ changes belong to different attempts

- Rename (on ‘sessionstore-backups’ folder) ‘recovery.jsonlz4’ and ‘recovery.baklz4’ to ‘recovery-backup.jsonlz4’ and ‘recovery-backup.baklz4’, and also tried with ‘recoveryOLD.jsonlz4’ and ‘recoveryOLD.baklz4’ - Rename ‘sessionstore-backups’ folder to ‘sessionstore-backupsOLD’ - Rename (on the main profile folder) ‘sessionstore.jsonlz4’ file to‘sessionstore-backup.jsonlz4’, and also tried with ‘sessionstoreOLD.jsonlz4’ - Copy/paste the ‘previous.jsonlz4’ file into the main profile folder. - Rename ‘previous.jsonlz4’ to ‘sessionstore.jsonlz4’

Nothing has worked. Once followed the steps, Firefox keeps opening my startup page. Note that it does not restore my previous session (that is, some tabs regarding this same subject), but my startup page, which means my attempts are having some effect, although not the desired one. I do have the ‘Restore previous session’ checkmarked in ‘Setting/General/Startup.

I also tried to replace ‘recovery.baklz4’ (on ‘sessionstore-backups’ folder) with ‘previous.jsonlz4’, from 22/11/2020 17:42, hoping to be prompted with the ‘Well, this is embarrassing’ + ’Restore’ window. I had no success.

I’ve been trying to recover my tabs for hour by now and don’t find what I am doing wrong. Why does Firefox refuse to load my ‘previous.jsonlz4’ file? Am I missing something? Maybe ‘previous.jsonlz4’ is corrupted or something? Should I try to use the ‘upgrade.jsonlz4-20201112153044’ from 22/11/2020 10:34 file? (Although I would lose some information)

Some people talk about a ‘History > Restore Previous Session’. I cannot find anything similar.

Thank you very much

Lately, Firefox is making it difficult to browse websites more and more. Pages don't load properly, or functions on the website don't work. I tried to make a payment online and it absolutely would not work on Firefox. I've tried logging into some sites, but can't. Yesterday, I filled out numerous fields and drop-down menus for a job posting and when I reached the bottom, I couldn't proceed because the captcha didn't work. I had to reload the page, all of my data was lost, and it still didn't work. In every instance, I had to move to another browser. Anybody know what's going on? This wasn't a problem until the last couple months, but if it's going to be an ongoing problem, I'll need to find a new browser.

bp-b2807458-921f-40fb-8086-b06fa0201125 11/25/2020, 7:01 AM View bp-db55fcc3-4398-4416-a1a6-86c540201125 11/25/2020, 7:01 AM View bp-9c11b0c1-baa7-4f1c-9afb-2a2800201121 11/20/2020, 4:49 PM

Here is the crash info. Recently, usually when scrolling through sites, my tabs would crash unexpectedly. This is a brand-new laptop that I have had for a little over a week now. Any help would be greatly appreciated.

Crash Reason: EXCEPTION_ACCESS_VIOLATION_READ

Crash Address: 0xffffffffffffffff

Is there any way to revert from the pinch zoom back to the full screen zoom? I know that you can do the css full screen zoom via ctrl + pinch, but it seems much more laggy and slow than in older versions of Firefox. Is there some about:config option I can use to revert it? Or is it just baked in now.

For past week or so, pages very, very slow to load. I often must close and open browser, as pages become unresponsive. I have NEVER had this problem; have always been able to open these multiple tabs and navigate between them with no problem at all over past year! I have made zero changes to add-ons or software in past 2 months. The ONLY change has been the FireFox update. I am now being forced to use another browser. Please let me know how I can reverse the update and go back to an older, stable, usable version of FireFox

Hi,

It seems my Firefox browser keeps uninstalling itself. I tried all available versions in the official website, and even tried with various firefox prodcuts. nothing seems to fix the issue. could you please help?

After updating to FF 83.0 I cannot open www.sunat.gob.pe due a loop with the script. It does work in chrome (and I'm not fond of GC). I've restarted FF without addons and still the same problem. Cleaning history, cookies and cache does not solve this issue. In previous versions there were no problems with that web.