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  • Archived

Unable to access Microsoft One Drive without first Refreshing Firefox each time

Recent issue, last few days. Unable to access Microsoft One Drive online without first having to Refresh Firefox each time. It is then accessible for a short period of ti… (read more)

Recent issue, last few days. Unable to access Microsoft One Drive online without first having to Refresh Firefox each time. It is then accessible for a short period of time before the address link again breaks down into an incomplete address that does not open One Drive. I've repeated this process a number of times and each and every time the only means of access to One Drive is by Refreshing Firefox. Access to One Drive is fine on other browsers. I've cleared the cache, and run Firefox in Troubleshoot mode, but the only thing that works, and does so consistently, is to first Refresh Firefox. It will then go to the correct address for One Drive for a short period of time, before again breaking down into an incomplete forwarding address. I prefer using Firefox, but regular access to One Drive, without all these unnecessary steps, is a requirement

Asked by anastasiaanthony8 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Firefox backspace doesn't work in new iCloud Calendar on the web...

Hi all, Apple has revised/updated their iCloud web portal. The backspace key no longer registers in the iCloud Calendar app on the web. This is specific to Firefox on … (read more)

Hi all,

Apple has revised/updated their iCloud web portal. The backspace key no longer registers in the iCloud Calendar app on the web. This is specific to Firefox on Windows - I've tried other web browsers to access iCloud web portal and Chrome's backspace key registers so its not an Apple iCloud problem, just Firefox. Is there a setting or do I have to wait for an update?

Thanks in advance.

Asked by wm_cheng 6 months ago

Last reply by zeroknight 3 months ago

  • Archived

Helvetica font renders blank after updating to 112 via snap store

After running `snap refresh firefox`, many sites I use no longer render any text. Via some fiddling via the developer console, it appears to be that any text with `font… (read more)

After running `snap refresh firefox`, many sites I use no longer render any text.

Via some fiddling via the developer console, it appears to be that any text with `font-family: Helvetica`. Removing that CSS restores the text, adding it removes the text.

There's a fix for CVE-2023-29537 in this release that affects font initialization - possibly related?

Asked by daniel270 1 year ago

Last reply by cor-el 1 year ago

Go back one page, not working on Microsoft forum website

I searched Microsoft forum and opened the first link (https://answers.microsoft.com/en-us). On Firefox, Go back one page (back arrow) button was not working on this websi… (read more)

I searched Microsoft forum and opened the first link (https://answers.microsoft.com/en-us). On Firefox, Go back one page (back arrow) button was not working on this website.

Asked by s malik 3 months ago

Last reply by jonzn4SUSE 3 months ago

  • Archived

cannot access this website

Hi, I am unable to acess this website and get the following error. About 10 days ago access was ok, but it suddenly stopped. Is this a broswer issue or a ISP issue or bot… (read more)

Hi, I am unable to acess this website and get the following error. About 10 days ago access was ok, but it suddenly stopped. Is this a broswer issue or a ISP issue or both ? HTTPS://KE9NS.COM

Asked by Johner 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Trouble accessing one particular webpage- recent problem-

Add address in search bar I get "ERROR OCCURRED" It seems something on my end is blocking this ip. Cannot ping from pc or router. Running on Win T Prof: Service Pack 1 Fi… (read more)

Add address in search bar I get "ERROR OCCURRED" It seems something on my end is blocking this ip. Cannot ping from pc or router. Running on Win T Prof: Service Pack 1 Firefox 111.0.1 Norton Internet Security Tried without Norton - no success Best way to find what the problem could be? Have a mozlz4 dump but cant open with firefox ext. mozlz4-edit Help appreciated M

Asked by fmas1 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

FF 116.0 having loading issues with webpages

I got the v116.0 update yesterday and since then, there's been some annoying hiccups with loading webpages. It's not a specific site that is having an issue and it seems… (read more)

I got the v116.0 update yesterday and since then, there's been some annoying hiccups with loading webpages.

It's not a specific site that is having an issue and it seems completely random. The best I can say is that if I just do websearches from the default Duckduckgo engine or if I use !g to search google through it, eventually i'll hit the hiccup.

What seems to happen is that i'll try to go to the website/perform a search and then it will just load a blank white page and hang there. None of the browsing function buttons will be available (so can't click refresh) but if I highlight the address bar and hit enter again, it will suddenly load without issue.

Asked by rainzersaurus 8 months ago

Last reply by cor-el 5 months ago

Cannot connect to YouTube - DoH Issue?

I just tried to connect to YouTube & get "You're offline. Check your connection." I assume this is due to a DoH connection issue. I can connect in Chrome. My Firef… (read more)

I just tried to connect to YouTube & get "You're offline. Check your connection." I assume this is due to a DoH connection issue. I can connect in Chrome. My Firefox Mozilla Connection Settings are "Use system proxy settings", though I have set this to "No proxy" in an attempt to fix this - didn't help.

Under Privacy & Security: "Enable HTTPS-Only Mode in all windows", "Enable secure DNS using: Increased Protection" - tried "Default Protection" - no help. Using Cloudflare default.

It has been a few months since I tried YouTube - not sure what's up. It works in Firefox on my phone..

Asked by theHook 4 months ago

Last reply by jonzn4SUSE 4 months ago

  • Archived

Youtube not working July 2023 stuck loading, "if playback doesn't begin shortly, try restarting your device"

Recently YT is barely loading videos with the message "if playback doesn't begin shortly, try restarting your device" or it simply stuck tried on edge and it doesn't happ… (read more)

Recently YT is barely loading videos with the message "if playback doesn't begin shortly, try restarting your device" or it simply stuck tried on edge and it doesn't happened can anybody help me diagnose this problem?

Restarting FF doesn't always work has to be done multiple times, and it soon breaks after browsing or restarting the browser

The grey bar on the player does load but the player never plays its just back

Asked by bhr883 9 months ago

Last reply by zeroknight 9 months ago

  • Archived

Can't click "copy song link" in Spotify

I suddenly can't click the "copy song link" item in Spotify anymore. It worked fine last week and works normally in Chrome. It also fails in Troubleshoot Mode and after … (read more)

I suddenly can't click the "copy song link" item in Spotify anymore. It worked fine last week and works normally in Chrome.

It also fails in Troubleshoot Mode and after clearing Startup Cache.

Firefox 102.0 (64 bit) on Windows 10

Asked by CortJstr 1 year ago

Last reply by rajveerwolf24 1 year ago

  • Archived

Website not displaying.

The www.nzherald.co.nz website pages wont display using Firefox MacOS. Just comes up blank. The website works fine on other browsers and ios Firefox. Have tried deleting … (read more)

The www.nzherald.co.nz website pages wont display using Firefox MacOS. Just comes up blank. The website works fine on other browsers and ios Firefox. Have tried deleting the cache.

Asked by info7723 1 year ago

Last reply by jonzn4SUSE 1 year ago

Firefox does not display background color in option tags

I am trying to use a <select> tag to display a color selector. So each <option> has a background color to match its displayed text: ```<select id="stroke… (read more)

I am trying to use a <select> tag to display a color selector. So each <option> has a background color to match its displayed text:

```<select id="strokeColor" name="strokeColor" style="width: 10em;">

             <option value="black" style="background: #000000; text: #FFFFFF">
                     black
             </option>

<option value="aqua" style="background: #00FFFF">

                     aqua
             </option>

<option value="blue" style="background: #0000FF">

                     blue
             </option>

<option value="brown" style="background: #A52A2A">

                     brown
             </option>

<option value="gray" style="background: #808080">

                     gray
             </option>

<option value="green" style="background: #00FF00">

                     green
             </option>

<option value="magenta" style="background: #FF00FF">

                     magenta
             </option>

<option value="orange" style="background: #FFA500">

                     orange
             </option>

<option value="purple" style="background: #800080">

                     purple
             </option>

<option value="red" style="background: #FF0000">

                     red
             </option>

<option value="white" style="background: #FFFFFF">

                     white
             </option>

<option value="yellow" style="background: #FFFF00">

                     yellow
             </option>

<option value="#000000" selected="" style="background: #000000">

                     #000000
             </option>
         </select>```

On Chrome this displays as expected:

https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2024-04-18-22-02-25-eebbd5.png

But on Firefox the background colors are ignored:

https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2024-04-18-22-02-35-bd90ee.png

How can I get Firefox to display the background colors?

Asked by jamescobban 5 days ago

Last reply by NoahSUMO 3 days ago

  • Archived

No audio on some videos

Videos from vidplay/mycloud/mp4upload on various video streaming sites do not have audio. Videos have working audio on other browsers. Only filemoon server seems to be wo… (read more)

Videos from vidplay/mycloud/mp4upload on various video streaming sites do not have audio. Videos have working audio on other browsers. Only filemoon server seems to be working so far. Issue persists with troubleshooting mode

Using Win10, firefox nightly 120.0a1, has persisted for a few updates.

Asked by guwesley 6 months ago

Last reply by cor-el 6 months ago

  • Archived

Outlook does not open when I use Firefox

Hello, When I try to open Outlook by using Firefox it does not. (Installed MS Office 365). When I use Microsoft Edge it does open so I can read the messages. I cleared t… (read more)

Hello,

When I try to open Outlook by using Firefox it does not. (Installed MS Office 365). When I use Microsoft Edge it does open so I can read the messages. I cleared the cache and it works the first time but when I try to access it again, it does not work. It just not upload the message.

Thank you, Dorina Grossu

Asked by dgrossu 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Is Firefox censoring images on Russian webpages?

Hallo all! `macOS 12.4` `Firefox 100.0.2 (64 bit)` First Rant:* How is this possible? Impossible to enter this forum with Firefox. I was obliged to change to Safari… (read more)

Hallo all!

`macOS 12.4` `Firefox 100.0.2 (64 bit)`

  • First Rant:*

How is this possible? Impossible to enter this forum with Firefox. I was obliged to change to Safari, to ask my worries about `Mozilla Firefox`. On the Page to enter the support forums: `Log in / Sign up with Firefox Accounts` I click on `Continue with Firefox Accounts` and wait and wait - nothing happens!

  • Second Rant:*

Impossible to change my profile, with an email-address, which does not exist anymore. So I made a new profile :-(

  • Third Rant:*

Why you need my age in my profile? I consider this a private information

And now to my problem:

entering the webpage www.anti-spiegel.ru the images does not show up anymore. What I tried so far:

+ check javascript-support (enabled) + I emptied the Caches and Cookies + check security settings + reinstall of Firefox + renaming the folder `~/Library/Application Support/Firefox` to `out_Firefox` Result: images are rendered + renaming the folder `~/Library/Application Support/out_Firefox` to `Firefox` Result: images are not rendered

My Question is: are images censored on Russian Webpages?


Yours marek

Asked by muc_marek 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Firefox not loading Instagram

I've noticed in the last week or two that when I'm on my desktop and try to navigate to an Instagram profile, that 9 out of 10 times I get the error in the screenshot att… (read more)

I've noticed in the last week or two that when I'm on my desktop and try to navigate to an Instagram profile, that 9 out of 10 times I get the error in the screenshot attached:

"Sorry, this page isn't available."

Weirdly, if I have a link to a specific instagram post, the browser will load it. But profile page? Forget about it. Anyone else having this issue, and know perhaps why Firefox is loading Instagram this way on a desktop?

Asked by FireFoxFan1 1 year ago

Last reply by DjFunkyDog 8 months ago

Cannot report a broken site

I am attempting to report that Yahoo Finance is broken. From this URL, I use the "report broken site" feature: https://finance.yahoo.com/quote/DEO/ When I fill out the… (read more)

I am attempting to report that Yahoo Finance is broken. From this URL, I use the "report broken site" feature:

https://finance.yahoo.com/quote/DEO/

When I fill out the information and hit "send", nothing happens. The "report broken site" screen remains active. Hitting Send multiple times has no effect.

I've tried using this feature for other pages, and it appears to work; but it won't work for this site.

Can anyone suggest why that might be? Is it a byproduct of the site's being broken?

Thanks.

Asked by Chris 1 week ago

Last reply by NoahSUMO 5 days ago

  • Archived

How is this possible? Image URL sometimes loads a page!?

Lately I've found on a number of occasions that I've pasted the URL of an image into the Firefox address bar, but instead of the image loading, it's somehow led to a page… (read more)

Lately I've found on a number of occasions that I've pasted the URL of an image into the Firefox address bar, but instead of the image loading, it's somehow led to a page opening - even though the URL STILL shows that it's an image and not a page?

Here's an example: https://64.media.tumblr.com/tumblr_m0p5jy7Lhh1qzfdsjo9_250.gif If I paste this GIF URL into the address bar, it often loads a page which says "tumblr" in the corner. But sometimes it just loads the image!?

Any idea what's going on here?

Asked by MartyJames 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago