Firefox Support Forum

Trying to see video from national news agency ANSA (Italy) the browser window stop inactive. The exact link is:

https://www.ansa.it/sito/videogallery/italia/2018/01/10/di-maio-su-legge-fornero-salvini-si-e-venduto_04a78584-0119-4f21-a115-d76772d7c348.html

I tried to change preferences (about pop up blocked, privacy and security) with no change. Thanks you in advance.

Hi there,

This issue reports to a desktop computer with 8 CPUs and 24 Gb of RAM, which pretty much puts aside any resource constraints. Ever since Firefox was updated to version 49 the browsing experience has become increasingly difficult with a relevant lag on pretty much every task: . opening a new tab . loading/reloading a web page . scrolling down a web page . entering text (takes almost 1 second for a character to appear) . deleting text . using menus (e.g. takes about 1 second for the context menu highlight to move up/down to the next item) . great reduction in frame rate when playing videos (actually, I no longer play video on Firefox 49)

I have tried various things to stop the lagging: . restart Firefox . disable/uninstall extensions (now down to just 4) . disable/uninstall plugins (now down to just 3) . update plugins

But the lagging prevails.

I use pretty much the same web pages as I did with previous Firefox versions, but only with version 49 am I experience this lagging.

Thank you.

How do I make the toolbars smaller? Since upgrading to the latest version, they are twice as tall as they used to be. The text in them is still a reasonable size but the toolbars take up twice the vertical space they used to. This has nothing to do with the size of the page I'm viewing so Ctrl+ or Ctgrl- has no effect.

Thanks for any help. Attached is a screen shot showing the wasted space at the top of my screen with the new toolbars.

I have a newly installed Lubuntu desktop adn when I start Firefox after about 5 to 10 minutes the system slows to the point where the cursor moves intermittently. The problem only occurs when I open the Firefox application.

I have uninstalled and reinstalled Firefox and the issue still occurs.

Is there any known issues with Firefox running on Lubuntu?

Hi,

I'm reporting that firefox, firefox ERS and firefox developer edition (all latest version) are not able to load the Web site https://www.klaytn.com/. While the Web site works well with qupzilla and chromium browser (brave). I already tried all the step in the official documentation (fresh empty profile).

Thank you

I can't get Firefox to load any pages. When I click the menu icon, followed by the "options" button, it doesn't load. Below are the steps that I've attempted:

firefox.exe -p in "run", deleted profile, created new. "netsh winsock reset" in command prompt" "about:config" not doing or loading anything. reinstalled firefox restarted computer checked security program settings Firefox in Safe Mode

I'm not sure what else to try. What I listed above is what I was able find based off of Google search and Youtube videos. Please help.

Hello. I had naively let my computer do an upgrade of Mozilla. Guess what. All data gone. History, bookmarks, add-ons. I didn't have a back-up of bookmarks, well, at least not recent.

How can I get them back? I've spent a lot of time with setting up Firefox so it would be comfortable to me, I've spent my time in it, and now it's all gone and I don't even remember the name of some add-ons I used to use.

So I am not completely nubcakes, so i have ran apt to get update builds and build-trees. Still doesn't fix things. It mostly crashes with Facebook and Youtube. But that is mostly what I use FF for. It has even crashed repeatedly on just about:restoresession. I think it is a video problem. I have ubuntu 16.04 LTS but everything is up to date. Doesn't matter what is loaded or not, see about crashing just on restore session with a single tab!

The problem still happens in safe-mode, so there is that checked out. The reports don't appear to have much in common.

Thanks,

These are the crash reports just from the last month:

bp-c8a229d5-078d-48af-af3f-ec8951170727 7/27/17 5:52 PM bp-8294c659-e299-4c04-abd5-be5311170727 7/27/17 5:46 PM bp-d0fb584c-194f-4951-82b2-514901170727 7/27/17 5:43 PM bp-a25a5938-9d1b-4c6d-80fa-5eea21170727 7/27/17 5:24 PM bp-051434c2-66c6-405c-87ea-9ffea0170727 7/27/17 7:39 AM bp-14540c79-0f7b-473f-ad1d-4a1651170726 7/25/17 9:05 PM bp-6076d202-6de7-4cc4-a3b8-ad5161170726 7/25/17 9:04 PM bp-57171575-2908-4c18-90a0-0e7b61170726 7/25/17 9:03 PM bp-c7a5dee9-ea1a-4800-a99d-c36001170726 7/25/17 8:49 PM bp-9c89df6a-4640-488f-a7f5-13d5d1170726 7/25/17 8:48 PM bp-7d7c1e75-c2a3-4d66-a74a-900821170726 7/25/17 8:46 PM bp-d5f9d5d9-eaf1-4105-97a5-c3bb71170726 7/25/17 8:26 PM bp-6c88c174-429d-4646-a5fd-b7e981170726 7/25/17 8:24 PM bp-b61a30bb-415f-4523-a958-a5b901170726 7/25/17 8:23 PM bp-f573df28-9fe0-4855-8046-94d1d1170726 7/25/17 8:23 PM bp-4ecba8e1-9b4c-4588-ae34-c84cb0170726 7/25/17 8:18 PM bp-568efbd6-f09a-42c5-ba0a-5f9f91170725 7/25/17 5:49 PM bp-e61b45a3-2b84-4b8f-8ecb-975771170725 7/25/17 5:49 PM bp-162bd135-3989-45dd-b2f1-aed1f0170725 7/25/17 5:48 PM bp-fc31b82f-3658-48cc-a04f-d81bf1170725 7/25/17 5:48 PM bp-94f67d6b-6616-4caa-9d39-d18fb1170725 7/25/17 5:48 PM bp-bfa4c843-9005-4636-8926-3a9a40170725 7/25/17 5:47 PM bp-343a6120-a036-4336-9a9d-587930170725 7/25/17 7:12 AM bp-36dd2637-9ef9-42ca-ab93-686051170725 7/25/17 7:11 AM bp-88f45052-45d5-453c-881b-857161170725 7/25/17 7:09 AM bp-1a7ea877-e465-48ea-b684-191a71170724 7/24/17 5:13 PM bp-f721af6c-ba38-4de3-add8-6b8e11170723 7/23/17 4:39 PM bp-1148b510-5b9a-4ec3-b677-3bf711170721 7/21/17 5:59 PM bp-b886f9a0-35d3-4067-b8b6-91c171170721 7/21/17 5:59 PM bp-cdf4dce2-617c-40c4-a1af-9ead50170721 7/21/17 7:04 AM bp-5e9d55b2-627f-49d2-b230-5f4381170719 7/19/17 5:20 PM bp-be1c7bde-0931-4d80-b116-45d3b1170719 7/19/17 5:10 PM bp-ddbe9bc2-f8b2-4c55-8dae-82ad31170718 7/18/17 7:24 AM bp-bb3355c5-e26e-4fe2-99cb-eab281170717 7/17/17 5:03 PM bp-6a565d73-b9de-4a9d-a22b-e4be40170717 7/16/17 8:43 PM bp-df661bb2-05d0-4627-b07f-fec1e1170715 7/14/17 8:44 PM bp-47da5423-9023-4d5d-9ba1-acc221170713 7/13/17 5:34 AM bp-5be32bf6-a9a5-436f-bb2c-0b6050170713 7/12/17 8:03 PM bp-6c01d2c0-36ec-4626-be5d-647fb1170713 7/12/17 8:03 PM bp-5d9e60b5-c6c4-46ca-8605-ed39b1170712 7/12/17 7:49 PM bp-653c247a-8013-40c1-a45f-58ee71170712 7/12/17 5:58 PM bp-05838c3c-5069-4ad2-8bfc-a9edb0170709 7/9/17 3:06 AM bp-98799c26-8432-4917-968b-e4e511170709 7/9/17 3:06 AM bp-6fc7e536-4ec1-4b54-9616-b42d21170709 7/8/17 8:30 PM bp-a14cd00d-fa4d-4bbe-a35a-69d841170708 7/8/17 7:10 PM bp-cced0057-6fc8-4b52-9a24-9910b1170708 7/8/17 9:13 AM bp-655b2f72-8b6c-4715-9484-084c81170708 7/8/17 8:01 AM bp-18e8b49f-ebdb-480d-a048-3b8c21170708 7/7/17 8:42 PM bp-ea329e54-4046-4e41-bce5-57d701170707 7/7/17 7:27 PM bp-52673eb0-e598-4b74-a968-32b761170707 7/7/17 7:08 AM bp-d5a4cd82-5133-4a1e-b288-393b51170707 7/6/17 9:54 PM bp-a96a52ef-a261-4265-8ced-a6cbc0170707 7/6/17 9:54 PM bp-77ae5a74-63fd-4533-bf96-dd6a21170706 7/6/17 12:08 AM bp-cdf1a271-7c85-4b2c-93a3-3f2941170705 7/5/17 5:44 AM bp-59425ce8-a6ec-4813-a5f5-f3f461170704 7/4/17 7:02 AM bp-22e00d75-e574-4e1b-ba99-c18f60170704 7/4/17 6:54 AM bp-debeb93e-2175-40e1-a0b9-f49240170704 7/3/17 11:02 PM bp-1defe443-a9d4-4772-af0c-78fa61170703 7/3/17 8:13 AM bp-4f35f2dd-f64f-42ab-87d0-35c791170629 6/29/17 10:55 AM bp-19861765-b889-4b11-a899-d77621170628 6/28/17 7:17 PM bp-f86bbf6a-d1e9-4036-9532-e05ce1170627 6/27/17 10:20 AM bp-f0e7300f-59e6-4a4f-95a1-239df0170627 6/27/17 9:25 AM bp-58f8af54-123b-49dc-ba4f-955f41170627 6/27/17 8:51 AM

I just upgraded to Ubuntu 18.04 and neither Firefox or Thunderbird will connect to the internet. I can ping 8.8.8.8 just fine. I turned off the firewall and they still will not connect. They connected just fine before the upgrade. I changed the proxy to no proxy and system proxy. Still no luck. What am I missing?

I'm using FireFox on ubuntu lts 16.04 as a kiosk making use of a very handy add-on. The system was looked down to prevent anyone for browsing anything but localhost. Now anyone can jump on my kiosk and browse / download anything they want. It is no way more secure than what it was.

Even after using the about:config options the updates still update!!!!!!!!!!!!!!

I will find a more appropriate browser option for the kiosk but for now I'd really like a way to stop the update short of shutting everything down.

Recently starting up Firefox im welcomed with a "Restore session" screen but when i click restore all it does is open empty tabs, two days ago i managed to restore the tabs by going back and forth between "Restore session" screen and empty tabs but today the "Restore session" screen was empty. can i restore my tabs or what is going on?

also can i note that Mozilla becoming less and less stable by the update? not just tab wise

My network is using proxy to get connected to internet. User authenticate to proxy using username and password from Active Directory. I am unable to authenticate to proxy, it keep asking password even I have supplied the correct password. I tested the condition using other browser and it works with Chromium. How should I connect to the proxy ?

Attached the pop-up

I'm getting big confusion in 46.0.1 in Ubuntu (NOT the system I'm on right now. Scrolling is inconsistent and frustrating.

=======

MOUSE WHEEL SCROLLING - I've got scrolling by mouse wheel working as I want it on normal pages like Facebook, Google result pages, etc. (one rotation click = one page)

However, in, for lack of a better name, "list" pages, like my webmail AOL pages or the about:config pages, the scrolling is too short. On the webmail page, it's two display lines only. On about:config, it's three lines.

i want everything at one full page.

==

The keyboard keys are much more goofy.

ARROW KEYS

- - Facebook, etc. - As I want them at 3 lines
- -"List" pages - OK at one line at a time

=

PAGE UP / DOWN

- - fine at one page on Facebook, Google results, etc.
- -"List" pages - First key press (either one) gets me zero or one line, depending on what test page I'm using. Second gets about one page, third = 1 page, Fourth = zero to one line, fifth = one page, sixth = 1 page, seventh = 1 line, and so on.

"Page Up / Down" should get one full page every time, either direction.

- - On the "List" pages only, on the times when full page movement happens, it moves about the full page, and then sometimes jumps another couple lines or so down. - - Also, page up / down won't work multiple times (repeat) when it's held down for several pages worth. Maybe keyboard repeat is out pacing FireFox and confusing it?

How can I exorcise the spooks from this ?!?

Thanks!

when i get ready to click the icon with the fox on it, i have to go to the top button with the ubuntu logo and click & show apps, the first one is the firefox globe, i click on it & it goes to my sidebar & gets me online! when i logoff it goes away, and i have to retrieve it again! it's suposed to stay?

I have three Windows machines and one Linux Ubuntu 16.04 LTS machine, which by the way runs W7 inside on an emulator. Is it possible to use the profile from my main computer in Ubuntu machine? I assume I can use it in the emulated W7 on that machine, it is W7. Thanks, Fred

On fireox 54 on linux mint 18.1 because of error F7363-1260 I can't use netflix, on netflix help page they told me that the error is caused by an extension or a plug in on firefox, but I haven't got any extensions and same with plugins, how can I do?