Two problems w/Sync: linking phone number & linking yahoo
Gents: I do not want to give my correct phone number for anyone to enter in their database. How can I use Sync w/o giving my true number? 2. I thought I had Sync set up p… (read more)
Gents: I do not want to give my correct phone number for anyone to enter in their database. How can I use Sync w/o giving my true number? 2. I thought I had Sync set up previously but now it always hits me with the 'enter your phone number' which is a dead end for me.
3. I believe when the Support page is asking for my Yahoo email logon (for some reason) that it is linking my Yahoo with this support site instead of allowing me to use my normal logon. Is there a way I can check and be sure that these are not linked, and that I didn't miss some asterisk B.S. somewhere about "you are now giving support.mozilla or whatever was using this, to link my yahoo account?
Thank you!
Firefox
IT guy changed my password without getting a recovery key; info still exists on two other computers
I'm trying to switch to a new desktop. IT guy claimed to be a Firefox expert, but, when my password didn't work, he changed it without getting a recovery key. My old setu… (read more)
I'm trying to switch to a new desktop. IT guy claimed to be a Firefox expert, but, when my password didn't work, he changed it without getting a recovery key. My old setup still exists on my old desktop and my laptop. Is there any way to save what's on either of those two computers so that I'm not starting from zero? I have literally been brought to tears at the thought of saving all those bookmarks and passwords manually. Any help would be deeply appreciated!
OS reinstall on one machine, removed bookmarks from all machines
I re-installed my OS on a machine. Signed into firefox, and all my bookmarks are missing. Look at my other machines, and my phone, and all of their bookmarks are missin… (read more)
I re-installed my OS on a machine. Signed into firefox, and all my bookmarks are missing. Look at my other machines, and my phone, and all of their bookmarks are missing.
I did not change my account password. I changed nothing on the other machines, but it synced the new install's blank(well, the Getting started) bookmark set. WTF?! There's 5 years of bookmarks missing now.
Why does my new Mac Firefox make me log into Firefox account every time I open it?
Every time I start Firefox on my new Macbook, I have to login to my "Firefox Account" to get my bookmarks, passwords, and preferences. On my old Macbook Firefox is logged… (read more)
Every time I start Firefox on my new Macbook, I have to login to my "Firefox Account" to get my bookmarks, passwords, and preferences. On my old Macbook Firefox is logged in whenever I open it. How do I fix this?
Firefox cannot sync between Windows and Linux/Mac
I have several devices which run different systems. Whenever I sync in Firefox, Linux Firefox always syncs with other Linux firefox or Mac Firefox. Windows systems would … (read more)
I have several devices which run different systems. Whenever I sync in Firefox, Linux Firefox always syncs with other Linux firefox or Mac Firefox. Windows systems would have another set of bookmarks and user data. My windows devices cannot sync with firefox on other systems. Here's part of my error-sync-1575631489638.txt
1575631489410 Services.Common.RESTRequest DEBUG POST https://oauth.firefox.com.cn/v1/authorization 200 1575631489411 FirefoxAccounts DEBUG _updateAccountData with items: ["oauthTokens"] 1575631489411 FirefoxAccounts DEBUG writing plain storage: ["email","sessionToken","uid","verified","device","oauthTokens","profileCache"] 1575631489411 FirefoxAccounts TRACE starting write of json user data: ["email","sessionToken","uid","verified","device","oauthTokens","profileCache"] 1575631489416 FirefoxAccounts TRACE finished write of json user data - took: 5 1575631489416 FirefoxAccounts DEBUG writing secure storage: ["kSync","kXCS","kExtSync","kExtKbHash"] 1575631489416 FirefoxAccounts TRACE starting write of user data to the login manager 1575631489427 FirefoxAccounts TRACE finished write of user data to the login manager 1575631489628 Sync.Status DEBUG Status for engine extension-storage: error.engine.reason.unknown_fail 1575631489628 Sync.Status DEBUG Status.service: success.status_ok => error.sync.failed_partial 1575631489628 Sync.ErrorHandler DEBUG extension-storage failed: Error: HTTP 401 Unauthorized: Missing Authorization Token (Please authenticate yourself to use this endpoint.)(resource://services-common/kinto-http-client.js:2771:5) JS Stack trace: ServerResponse@kinto-http-client.js:2771:5 processResponse@kinto-http-client.js:2925:13 1575631489629 Sync.Doctor INFO Skipping check of prefs - disabled via preferences 1575631489629 Sync.Doctor INFO Skipping check of passwords - disabled via preferences 1575631489629 Sync.Doctor INFO Skipping check of tabs - disabled via preferences 1575631489629 Sync.Doctor INFO Skipping check of bookmarks - disabled via preferences 1575631489629 Sync.Doctor INFO Skipping check of addons - disabled via preferences 1575631489629 Sync.Doctor INFO Skipping check of forms - disabled via preferences 1575631489629 Sync.Doctor INFO Skipping check of history - disabled via preferences 1575631489629 Sync.Doctor INFO Skipping check of extension-storage - disabled via preferences 1575631489629 Sync.Doctor INFO Skipping validation: no engines qualify 1575631489630 Sync.Synchronizer INFO Sync completed at 2019-12-06 19:24:49 after 0.77 secs. 1575631489630 Sync.Declined DEBUG Handling remote declined: [] 1575631489630 Sync.Declined DEBUG Handling local declined: [] 1575631489631 Sync.Declined DEBUG Declined changed? false 1575631489631 Sync.Service INFO No change to declined engines. Not reuploading meta/global. 1575631489631 Sync.ErrorHandler ERROR Some engines did not sync correctly. 1575631489632 Sync.SyncScheduler DEBUG Next sync in 600000 ms. (why=schedule)
WHERE IS MY BOOKMARKS AFTER SYNCING FIREFOX?
before installing windows again, i sync my account in firefox and after that, installing windows and firefox. my account is empty for bookmarks and saved passwords … (read more)
before installing windows again, i sync my account in firefox and after that, installing windows and firefox. my account is empty for bookmarks and saved passwords
Can,t added phone no.
To synt wirh window and android with ph no .
Firefox sync not syncing. Getting errors in logs
Wiped my windows last night and after reinstalling windows and installing firefox, none of my bookmarks, history and addons are syncing. 1573234725723 Sync.LogManager DE… (read more)
Wiped my windows last night and after reinstalling windows and installing firefox, none of my bookmarks, history and addons are syncing.
1573234725723 Sync.LogManager DEBUG Flushing file log 1573234725724 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1573234725739 Sync.LogManager DEBUG Log cleanup threshold time: 1572370725739 1573234725743 Sync.LogManager DEBUG Done deleting files. 1573234738871 FirefoxAccounts INFO Polling device commands. 1573234738871 Sync.Service DEBUG User-Agent: Firefox/70.0.1 (Windows NT 10.0; Win64; x64) FxSync/1.72.0.20191030021342.desktop 1573234738871 Sync.Service INFO Starting sync at 2019-11-08 17:38:58 in browser session PU39WdOcpfXG 1573234738871 Sync.Service DEBUG In sync: should login. 1573234738871 Sync.Service INFO User logged in successfully - verifying login. 1573234738872 Sync.BrowserIDManager DEBUG unlockAndVerifyAuthState already has (or can fetch) sync keys 1573234738872 Sync.Status DEBUG Status.login: error.sync.reason.serverMaintenance => success.status_ok 1573234738872 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1573234738872 Sync.Service DEBUG Fetching unlocked auth state returned success.status_ok 1573234738874 Services.Common.RESTRequest DEBUG GET request to https://api.accounts.firefox.com/v1/account/device/commands?index=0 1573234739084 Services.Common.RESTRequest DEBUG GET https://api.accounts.firefox.com/v1/account/device/commands?index=0 200 1573234739084 Hawk DEBUG (Response) /account/device/commands?index=0: code: 200 - Status text: OK 1573234739085 Hawk DEBUG Clock offset vs https://api.accounts.firefox.com/v1: -84 1573234739419 Sync.Resource DEBUG GET fail 503 https://sync-663-us-west-2.sync.services.mozilla.com/1.5/105687281/info/collections 1573234739419 Sync.Resource WARN GET request to https://sync-663-us-west-2.sync.services.mozilla.com/1.5/105687281/info/collections failed with status 503 1573234739420 Sync.Status DEBUG Status.login: success.status_ok => error.login.reason.server 1573234739420 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1573234739420 Sync.ErrorHandler DEBUG Got Retry-After: 3600 1573234739421 Sync.Status DEBUG Status.login: error.login.reason.server => error.sync.reason.serverMaintenance 1573234739421 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1573234739421 Sync.SyncScheduler DEBUG Got backoff notification: 3600000ms 1573234739422 Sync.SyncScheduler DEBUG Fuzzed minimum next sync: 1573238339422 1573234739423 Sync.ErrorHandler ERROR Sync encountered a login error 1573234739423 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1573234739425 Sync.SyncScheduler DEBUG Next sync in 3742910.1557205166 ms. (why=schedule) 1573234739428 Sync.Service DEBUG Exception calling WrappedLock: Error: Login failed: error.sync.reason.serverMaintenance(resource://services-sync/service.js:984:15) JS Stack trace: onNotify@service.js:984:15 1573234739428 Sync.Service DEBUG Not syncing: login returned false.
Will the history of multiple accounts mix when I switch and sync them?
I'm confused on how multiple accounts and sync work. Basically, I want to keep my personal browser usage from going into my work laptop. I have 3 devices: 1.) Work laptop… (read more)
I'm confused on how multiple accounts and sync work. Basically, I want to keep my personal browser usage from going into my work laptop.
I have 3 devices: 1.) Work laptop - always for work 2.) Mobile - always for personal use 3.) Home laptop - always for personal use
To keep my browsing history separate, I plan to use 2 firefox accounts: 1.) Work laptop - always Work firefox account 2.) Mobile - always Personal firefox account 3.) Home laptop - mostly Personal firefox account but occassionally switch to Work firefox account
I assume I can browse my Work browsing history at home by logging with my Work firefox account. But when I sync, will my personal browsing history be synced to my Work account? I don't want that to happen.
Was unable to sync with my Chrome bookmarks using the stated instructions
I'd rather use Firefox for privacy, but ...using the instructions on support site, after settings>bookmarks>import,etc, the list of possible selections only include… (read more)
I'd rather use Firefox for privacy, but ...using the instructions on support site, after settings>bookmarks>import,etc, the list of possible selections only includes Explorer or Edge on my new computer. I do not want to recreate all that again. Is it because I did not have Chrome installed at the time I tried to import? I assumed signing in via Google would be enough, rather than having both browsers on the machine.
All saved logins + passwords have disappeared (lockwise)
I am using Firefox 70.0.1 on Ubuntu and after a recent update (I think) all my saved logins and passwords have disappeared. This has happened before and then I restored f… (read more)
I am using Firefox 70.0.1 on Ubuntu and after a recent update (I think) all my saved logins and passwords have disappeared. This has happened before and then I restored from the 'Old Firefox' folder which had been created on my desktop. This time however there is no such folder on my desktop. I have tried creating a new profile from scratch and logging into Firefox to do a fresh sync, which says it has completed, but no passwords are downloaded. On my phone (Firefox mobile) my logins+passwords are all there. I notice there in my ~/.mozilla/<profile> folder there are two empty files with corrupt suffix:
extension-settings.json.corrupt logins.json.corrupt
with datestamps around the time i noticed this How do I get my logins back?
Lost Sync Data After Downgrading Firefox
I updated Firefox in hopes of fixing an extension issue, it didn't, and the latest build leaks a lot of memory, i downgraded back, but then my profile couldn't load cuz i… (read more)
I updated Firefox in hopes of fixing an extension issue, it didn't, and the latest build leaks a lot of memory, i downgraded back, but then my profile couldn't load cuz it was an old version... Is there a way to get my sync data back and remain in the downgraded version? i tried copying the files inside my profile to the new one but it triggers the "create new profile for this installation" or "exit" pop up when launching...
sync doesn't work
Hi, I've problems with syncing my FF account (including passwords). On a fresh installed system FF sync isn't retriving data (bookmarks, passwords etc.). Although on both… (read more)
Hi, I've problems with syncing my FF account (including passwords). On a fresh installed system FF sync isn't retriving data (bookmarks, passwords etc.). Although on both systems I can see the devices in the account view.
Attached logfiles: System with data https://pastebin.com/A7yxEdpp New System https://pastebin.com/yJWdnYzi
In Pihole I see queries being performed when I manualy force a sync.
How can I solve this issue?
My Firefox devices stopped sync (win10, win7, raspbian, android)
about:sync-log 1573387978968 Sync.LogManager DEBUG Flushing file log 1573387978971 FirefoxAccounts DEBUG FxAccountsProfileClient: Requested profile 1573387978971 Firefox… (read more)
about:sync-log
1573387978968 Sync.LogManager DEBUG Flushing file log 1573387978971 FirefoxAccounts DEBUG FxAccountsProfileClient: Requested profile 1573387978971 FirefoxAccounts DEBUG getOAuthToken enter 1573387978976 FirefoxAccounts TRACE getCachedToken returning cached token 1573387978976 FirefoxAccounts DEBUG getOAuthToken returning a cached token 1573387978977 Services.Common.RESTRequest DEBUG GET request to https://profile.accounts.firefox.com/v1/profile 1573387978994 Sync.LogManager DEBUG Log cleanup threshold time: 1572523978994 1573387979023 Sync.LogManager DEBUG Done deleting files. 1573387979759 Services.Common.RESTRequest DEBUG GET https://profile.accounts.firefox.com/v1/profile 304 1573388006387 FirefoxAccounts DEBUG FxAccountsWebChannel message received: fxaccounts:fxa_status 1573388006388 FirefoxAccounts DEBUG fxa_status received 1573388006388 FirefoxAccounts DEBUG service: 30b11ae57025e70b 1573388006388 FirefoxAccounts DEBUG is private browsing: false 1573389100448 FirefoxAccounts INFO Polling device commands. 1573389100448 Sync.Service DEBUG User-Agent: Firefox/70.0.1 (Windows NT 10.0; Win64; x64) FxSync/1.72.0.20191030021342.desktop 1573389100449 Sync.Service INFO Starting sync at 2019-11-10 14:31:40 in browser session O1gxzMml8M5- 1573389100449 Sync.Service DEBUG In sync: should login. 1573389100450 Sync.Service INFO User logged in successfully - verifying login. 1573389100520 Sync.BrowserIDManager DEBUG unlockAndVerifyAuthState already has (or can fetch) sync keys 1573389100521 Sync.Status DEBUG Status.login: error.sync.reason.serverMaintenance => success.status_ok 1573389100521 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1573389100522 Sync.Service DEBUG Fetching unlocked auth state returned success.status_ok 1573389100580 Services.Common.RESTRequest DEBUG GET request to https://api.accounts.firefox.com/v1/account/device/commands?index=1 1573389101382 Services.Common.RESTRequest DEBUG GET https://api.accounts.firefox.com/v1/account/device/commands?index=1 200 1573389101383 Hawk DEBUG (Response) /account/device/commands?index=1: code: 200 - Status text: OK 1573389101383 Hawk DEBUG Clock offset vs https://api.accounts.firefox.com/v1: -383 1573389101386 Sync.Resource DEBUG GET fail 503 https://sync-581-us-west-2.sync.services.mozilla.com/1.5/91863943/info/collections 1573389101386 Sync.Resource WARN GET request to https://sync-581-us-west-2.sync.services.mozilla.com/1.5/91863943/info/collections failed with status 503 1573389101389 Sync.Status DEBUG Status.login: success.status_ok => error.login.reason.server 1573389101389 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1573389101389 Sync.ErrorHandler DEBUG Got Retry-After: 3600 1573389101389 Sync.Status DEBUG Status.login: error.login.reason.server => error.sync.reason.serverMaintenance 1573389101389 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1573389101390 Sync.SyncScheduler DEBUG Got backoff notification: 3600000ms 1573389101390 Sync.SyncScheduler DEBUG Fuzzed minimum next sync: 1573392701390 1573389101391 Sync.ErrorHandler ERROR Sync encountered a login error 1573389101391 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1573389101421 Sync.SyncScheduler DEBUG Next sync in 4369256.143576094 ms. (why=schedule) 1573389101424 Sync.Service DEBUG Exception calling WrappedLock: Error: Login failed: error.sync.reason.serverMaintenance(resource://services-sync/service.js:984:15) JS Stack trace: onNotify@service.js:984:15 1573389101426 Sync.Service DEBUG Not syncing: login returned false.
500 error when trying to sign-in to firefox. What to do?
I get the same error when trying to sign-in directly from the browser menu and when trying to do it from mozilla website. I had to sign-in from Google Chrome even to post… (read more)
I get the same error when trying to sign-in directly from the browser menu and when trying to do it from mozilla website. I had to sign-in from Google Chrome even to post this message. I'm logged-in from my iPhone without any problem.
Can I stop one computer from syncing just the home page?
I love having my settings and bookmarks sync between all my devices. The only issue I have is that my work sets the home page via Group Policy and this homepage then beco… (read more)
I love having my settings and bookmarks sync between all my devices. The only issue I have is that my work sets the home page via Group Policy and this homepage then becomes my homepage everywhere. Can I ignore Group Policy :-)... or stop just this setting from syncing to other devices?
age bug during creating firefox account
Hi, sorry but this is the only way that I found to report a bug. So during creating firefox account for Russia there is a field for age. I put there 33. Then I scroll dow… (read more)
Hi, sorry but this is the only way that I found to report a bug. So during creating firefox account for Russia there is a field for age. I put there 33. Then I scroll down to the button "Create account" and received that my age is too small
It happened because accidentely I put the cursor to the age field and start to scroll down. And my age came to 0 and I didnt notice it. The age field has wrong field type
Hope it helps, thanks!
Firefox Account icon missing
I have Windows 10 v1903 and am using Firefox 69.0.2 (64 bit) I am told that, in order to sync Firefox with other devices, I need to "Click the Firefox Account icon in the… (read more)
I have Windows 10 v1903 and am using Firefox 69.0.2 (64 bit)
I am told that, in order to sync Firefox with other devices, I need to "Click the Firefox Account icon in the toolbar". However, there is no such icon in the toolbar and, when I click on "Customise", there is no such icon there either.
How to I get this icon? If not available, how else do I sync with Firefox on my iPad?
How do I make a Subject Access Request under GDPR?
Hi guys, I love Mozilla products but with the push to get users on your cloud services Sync and Lockwise (I've got a bone to pick with you about that but that's another s… (read more)
Hi guys,
I love Mozilla products but with the push to get users on your cloud services Sync and Lockwise (I've got a bone to pick with you about that but that's another subject) where are the tools to support users wishing to make a Subject Access Request, do they exist already and I've missed them?
https://ico.org.uk/your-data-matters/your-right-to-get-copies-of-your-data/
Many thanks.
Send tabs to devise in desktop's firefox can't use, while android can send
Yes, Just like the question title, It can't use in desktop's firefox, and it is not stable for use to use. while click the connect Another devise button, it just a page t… (read more)
Yes, Just like the question title, It can't use in desktop's firefox, and it is not stable for use to use.
while click the connect Another devise button, it just a page to show? Does it Strange for user?