Showing questions tagged: Show all questions

FF on Mac: Control+Enter used to complete the address bar entry with .com

This does not work anymore and I get an edit drop down with copy, paste etc It works on Chrome and Safari. I checked the config for "browser.fixup.alternate.suffix" and i… (read more)

This does not work anymore and I get an edit drop down with copy, paste etc It works on Chrome and Safari. I checked the config for "browser.fixup.alternate.suffix" and it is set to .com.

Asked by I i 1 week ago

Last reply by jscher2000 - Support Volunteer 11 hours ago

blocked from access router through firefox

I am unable to call up my routers web access page. When I key in the routers address, the following message is shown we could not verify the certificate: reason = untrus… (read more)

I am unable to call up my routers web access page. When I key in the routers address, the following message is shown

we could not verify the certificate: reason = untrusted

I have two computers, my secondary (old, tired, and crusty) gives me an option to bypass and access the page anyway, but my main computer (all the bells and whistles) does not give me this option. I know there has to be a setting somewhere, but I have no idea where it is. Help?

Asked by willdsm 2 days ago

Last reply by markwarner22 2 days ago

2 factor Authentication only when logging in to Facebook

I posted the following on facebook yesterday, I feel as if something changed in my Firefox settings as this only started about 2 months ago. 2 factor Authentication is s… (read more)

I posted the following on facebook yesterday, I feel as if something changed in my Firefox settings as this only started about 2 months ago. 2 factor Authentication is shut off in facebook. "Can anyone tell me how to shut this off? Everytime I log onto FB from my computer I get this screen. 2-factor authorization wants to send a code to my cell phone. There's got to be a way to turn it off. I am using Windows 11 pro with Firefox as a browser."

Any thoughts?

Asked by tpoliti 2 days ago

Last reply by markwarner22 2 days ago

Mozilla signin/sync option missing?

I'm trying to get my wife's firefox browsers synced - mainly her laptop and phone. I've got the phone signed in and working fine, but on her laptop there's no option to s… (read more)

I'm trying to get my wife's firefox browsers synced - mainly her laptop and phone. I've got the phone signed in and working fine, but on her laptop there's no option to sign in and the sync option is missing from the settings menu?

It seems to be profile related as if I create a new blank profile the option is there - but if I copy all the data from her original profile the option goes missing again. Short of manually copying all her data over, I'm a bit stuck for what to do next - any ideas?

I've tried disabling any addons, restarting in troubleshooting mode etc. I've also looked at all the other solutions I can find from here (mostly related to group policies, there's nothing enabled on this) and everything seems as it should be.

I haven't tried reinstalling, but it seems like this is a profile issue rather than an installation issue?

It's a Win 11 laptop (upgraded from W10 if that makes a difference), FF version is 135.0 64 bit.

Thanks!

Asked by redeyesuk 4 days ago

Last reply by jonzn4SUSE 2 days ago

Unusual message on new installation of Ubuntu 22.04

I have just completed a new installation of Ubuntu 22.04 and opened Firefox. On the Settings page, I'm seeing a message that says, "Your browser is being managed by your… (read more)

I have just completed a new installation of Ubuntu 22.04 and opened Firefox. On the Settings page, I'm seeing a message that says, "Your browser is being managed by your organization." My device is a personal home desktop not connected with any organization. Why am I seeing this message on a brand new installation?

Asked by Bluemax36 2 days ago

Last reply by jonzn4SUSE 2 days ago

Can't Get Xfinity Billing Page To Load

I can login into Xfinity email, but not into the billing section. I've attached three printscreen errors. The 1st is a handshake error as seen in top address bar. The sec… (read more)

I can login into Xfinity email, but not into the billing section. I've attached three printscreen errors. The 1st is a handshake error as seen in top address bar. The second is a Access Denied error and the third is a "waiting for bat.bing.com"(a tracking cookie)error that can be seen in bottom, left hand corner.

I reached out to Xfinity tech support and was told to try a different browser. I tried DuckDuckGo and that did work and let me login and pay my bill. I told the tech that I would still rather keep on using Firefox. He said "that's something that you would need to take up with Firefox since we now know the issue is with their browser"

How do I get this issue resolved so that I can keep using Firefox as I have for many years now?

Note: Already tried clearing cookies and browsing history with no difference.

Asked by simpleman2 4 days ago

Last reply by jonzn4SUSE 2 days ago

Text on my screen frequently ends up rendering completely incorrect, and I believe it has gotten worse over time.

I thought it was an issue with my pc, but chrome does not have this issue and neither do other applications. I have tried clearing my cache and cookies as well as ensurin… (read more)

I thought it was an issue with my pc, but chrome does not have this issue and neither do other applications. I have tried clearing my cache and cookies as well as ensuring mozilla was using my computer performance settings as opposed to hardware acceleration. The attached images are a very small example of the issue. Typically, after clicking on the screen or pressing a button the text is corrected but often replaced with new text being "corrupted". Any help would be greatly appreciated.

Asked by Masonpoch7 2 days ago

Last reply by jscher2000 - Support Volunteer 2 days ago

Youtube video downloader

I would like to be able to download YouTube videos. Is there a Firefox add-on that will allow me to download YouTube videos onto my MacMini? I tried Video DownloadHelpe… (read more)

I would like to be able to download YouTube videos.

Is there a Firefox add-on that will allow me to download YouTube videos onto my MacMini?

I tried Video DownloadHelper and YouTube Video Downloader and didn't see any action.

Do I need to setup settings a certain way to make it work?

What are the steps to make it work?

Thank you for your assistance.

Asked by www.nyeinchan1969 3 days ago

Last reply by James 2 days ago

Confused by Firefox Download Process

I visited major electronics store yesterday and the tech there, installed Firefox on my 3 month old computer, that I'd purchased there. He did this because I'd simply me… (read more)

I visited major electronics store yesterday and the tech there, installed Firefox on my 3 month old computer, that I'd purchased there. He did this because I'd simply mentioned to him how I really miss having a simple way to "cut and paste" and edit items like I used to be able to do on my former computer, a Mac Pro. I now have an HP and Microsoft appears to rule almost everything! After I got home I was deeply disappointed to find that my Firefox program had not finished loading and was not completely installed! :( So, following the instructions - which I found somewhat difficult to follow - I'm not sure whether I downloaded or installed the real Firefox program or a 'clone!' I say this because, once I downloaded and signed up for Mozilla's Firefox app. and finished the process, there was a note prominently posted on Mozilla's Support page asking (or telling) me to "Download Firefox! Don't I already have Firefox!?? If so, why doesn't Mozilla or Firefox already know I do? Another thing is, the first problem I encountered after opening my computer, was noticing that Mozilla and Microsoft seemed to be 'fighting' over which one of them I would be signing my Firefox through. (??) That was most confusing to me, because I had been warned to not sign up through Microsoft if I wanted the easy editing options. However, at this point I'm not exactly sure with whom I signed Firefox up through or if it is truly the bonified Firefox or just a 'player.' The invitation in a bright blue box is still on the Firefox Support page saying, "Download Firefox." Perhaps after all that, I did not download it at all. How can I tell? Was it done with Microsoft or Mozilla? It appears to be Mozilla, but I'm not tech savvy enough to really know, and does it really matter, which one? I'm still not used to this computer and still have trouble finding my apps! Can someone help me with this?

Asked by irisgordy 3 days ago

Last reply by jscher2000 - Support Volunteer 2 days ago

When I open Firefox a package tracker page has suddenly appeared.

Recently when I open Firefox a package tracker page suddenly appears. I never asked for that. How can I stop it and go back to the opening page with the articles, etc. th… (read more)

Recently when I open Firefox a package tracker page suddenly appears. I never asked for that. How can I stop it and go back to the opening page with the articles, etc. that I had before?

Asked by Jim Glynn 2 days ago

Last reply by jscher2000 - Support Volunteer 2 days ago

Windows 11 FireFox 135.0 (64 bit) How to pin an existing extension to the toolbar, please ?

Windows 11 FireFox 135.0 (64 bit) How to pin an existing extension to the toolbar, please ? E.g. Video DownloadHelper. My browser is up to date. In "Extensions", I … (read more)

Windows 11 FireFox 135.0 (64 bit) How to pin an existing extension to the toolbar, please ? E.g. Video DownloadHelper. My browser is up to date.

In "Extensions", I select "Video DownloadHelper" then click on the gear icon. I cannot find "Pin to taskbar" there or any where else. See the image for the menu I do get.

Thanks !

Asked by davidkinney07 2 days ago

Last reply by jscher2000 - Support Volunteer 2 days ago

Blockage of website gov.za

Firefox has disabled the government website in South Africa on this laptop. The address is gov.za. I need this disablement to be undone urgently because I am not able to … (read more)

Firefox has disabled the government website in South Africa on this laptop. The address is gov.za. I need this disablement to be undone urgently because I am not able to log in to the SA revenue services website to comply with my tax obligations. The disablement may have very terrible consequences for me. Please enable it forthwith. If I am not able to log into gov.za any longer then I cannot stay with Firefox.

Asked by wessyc2 3 days ago

Last reply by jonzn4SUSE 2 days ago

Address bar jumps to top of window when I type

I am one of those old-fashioned guys who has a title bar on the main window, and inside this (from top to bottom) a menu bar (File/Edit/View etc), then the current set of… (read more)

I am one of those old-fashioned guys who has a title bar on the main window, and inside this (from top to bottom) a menu bar (File/Edit/View etc), then the current set of tabs, then the address bar.

I can click in the address bar and the caret appears, but the moment I start to type anything to edit the URL the address bar jumps up to to the top of the window, covering up the menus and tabs, with a menu of suggested URLs that at times covers most of the rest of the screen. Some images attached to show what I mean.

This started in a recent-ish release -- it didn't use to do this.

How can I prevent this behaviour, so I can just edit a URL in place the way I used to without the address bar jumping to the top of the window?

Currently using FF 135.0 (64-bit), Windows 11.

Asked by Frustrated_John 3 days ago

Last reply by TyDraniu 3 days ago

PDF files

Hi, when I work in Xero, the pdf documents will not open. Firefox is up to date and I have wiped all cookied and history. Is there anything else I need to do please? T… (read more)

Hi, when I work in Xero, the pdf documents will not open. Firefox is up to date and I have wiped all cookied and history. Is there anything else I need to do please?

Thanks Amanda

Asked by amanda54 3 days ago

Last reply by jonzn4SUSE 3 days ago

unable to sync bookmarks

Running Win11 on desktop PC. Sync option offers QR code to scan but Firefox on android does not have sync scan option on settings. Despite instructions to contrary, that … (read more)

Running Win11 on desktop PC. Sync option offers QR code to scan but Firefox on android does not have sync scan option on settings. Despite instructions to contrary, that option is not listed on mobile. Yes I'm logged in and yes I have synced previous versions of firefox

Asked by BryDaddy 3 days ago

Last reply by jonzn4SUSE 3 days ago