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  • Archived

Firefox cannot load a Web site

Hi, I'm reporting that firefox, firefox ERS and firefox developer edition (all latest version) are not able to load the Web site https://www.klaytn.com/. While the Web si… (read more)

Hi,

I'm reporting that firefox, firefox ERS and firefox developer edition (all latest version) are not able to load the Web site https://www.klaytn.com/. While the Web site works well with qupzilla and chromium browser (brave). I already tried all the step in the official documentation (fresh empty profile).

Thank you

Asked by erotavlas 1 year ago

Last reply by erotavlas 1 year ago

  • Archived

Unable to log in to Walmart Canada website with Firefox

Logging in works without problems in Google Chrome, Microsoft Edge, and Opera. For Firefox (66.0), I get: "We were unable to find an account with that email address. Ple… (read more)

Logging in works without problems in Google Chrome, Microsoft Edge, and Opera. For Firefox (66.0), I get:

"We were unable to find an account with that email address. Please try again."

Walmart Canada: https://www.walmart.ca/sign-in

Tried:

1. Content Blocking turned on or OFF COMPLETELY (Off: Custom, then both options unchecked).

2. Unable to add the website to Content Blocking Exceptions, because the choice is never given to do so when clicking on the Site Information icon, and the "Manage Exceptions" for Content Blocking does not allow additions. These are both true also with a new Firefox Profile. I am NOT using Private Browsing.

3. Restarted Firefox with Add-ons Disabled.

4. Added https://www.walmart.ca/ to Exceptions - Cookies and Site Data, to Allow.

5. Cleared "Cookies and Site Data", plus "Cached Web Content".

6. Dispite there being no notifications in Bitdefender Antivirus Plus, I completely disabled it and it's Web Protection.

7. Created new Firefox Profile. Success ... But only once! As soon as I close Firefox and open it again (with the same new Profile and same settings), I cannot log in again.

8. Doing items 1-6 with the new Firefox Profile accomplishes nothing. Cannot log in after the first time with a new Firefox Profile.

EDIT: I forgot to mention that this started just recently during the past 2 weeks. Previously I was able to login and use the Walmart Canada website with no problem. Walmart's response to the issue is that I should use Google Chrome.

Asked by FrostWise 1 year ago

Last reply by FrostWise 1 year ago

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  • Archived

Disable middle click tab bar

Why is this a feature without the option to disable when none of the other browsers has this feature? It's really annoying trying to close a tab only to open a new one ag… (read more)

Why is this a feature without the option to disable when none of the other browsers has this feature?

It's really annoying trying to close a tab only to open a new one again because you middle clicked on the empty portion of the tab bar.

Asked by ZetiX 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

firefox crash nothing works anymore, the desktop does show the files on it. Everything else gobe for scrap.

Deep trouble here, after recent FF update, tabs went all red, and worst all bookmarks vanished, XY querty zeyboard wrong way round, massive amounts of crash errors. Adob… (read more)

Deep trouble here, after recent FF update, tabs went all red, and worst all bookmarks vanished, XY querty zeyboard wrong way round, massive amounts of crash errors. Adobe flash defunct, Add on's Adblock doesn't work,reloaded FF so many times, refreshed. done everything. The recover bookmarks is about as confusing as it could be.

What have you lot done to ruin and where to start in the simplest way to start rectification without having to take it to an expert.

Asked by richwalters 1 year ago

Answered by richwalters 1 year ago

  • Archived

many sites don't work on firefox, even though they used to

I am using Firefox on a Macbook Air -- have for years. since the last couple of updates, a lot of sites aren't working any longer -- I have to switch to Safari to get to … (read more)

I am using Firefox on a Macbook Air -- have for years. since the last couple of updates, a lot of sites aren't working any longer -- I have to switch to Safari to get to my banking site, for instance.

Any ideas?

Jennie

Asked by Jennielp 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Having Problems with Dropdown Menu on a particular site.

I'm having problems with my dropdown notification and profile menus at this particular site: https://splinternews.com/ The problem only started after the patch for v.66. … (read more)

I'm having problems with my dropdown notification and profile menus at this particular site:

https://splinternews.com/

The problem only started after the patch for v.66. The problem is that when I navigate to the site, the dropdown menus - which you get by clicking on the numbered icon or profile icon in the top right of your page after you log in - work sometimes and other times you can't. I makes the site mostly unusuable since you can't see your notifications. It's kind of a crap-shoot. I thought messing around with and toggling on and off "Performance" standards might work, and it appears that it does change things for a minute or two, but then it ceases to matter.

Do I need to downgrade? Where is the downgrade page?

Asked by FireFoxFan1 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Each time firefox is updated I keep getting Firefox Not Responding

Each time Firefox is updated I keep getting Firefox Not Responding, and this happens EACH time there is an update. Refresh does not help. New tabs open up very slowly AFT… (read more)

Each time Firefox is updated I keep getting Firefox Not Responding, and this happens EACH time there is an update. Refresh does not help. New tabs open up very slowly AFTER getting Not Responding. Changed performance settings with no change. I do not have any add-on. This is truly very disruptive. If I could figure out how to import all of my saved web pages I would stop using Firefox and use Edge. As of today I HAVE NOT received any answers on how to correct this problem from Mozilla

Asked by RobN1 1 year ago

Last reply by FredMcD 1 year ago

  • Solved
  • Archived

Firefox not working after recent upgrade

I just upgraded to 66 and my Firefox is no longer working and allowing me to connect to sites. I had to download an earlier version 64.0b9 (64-bit) in order for FF to wor… (read more)

I just upgraded to 66 and my Firefox is no longer working and allowing me to connect to sites. I had to download an earlier version 64.0b9 (64-bit) in order for FF to work. Can anyone help me with this? Thank you.

Asked by rmeyer5 1 year ago

Answered by rmeyer5 1 year ago

  • Solved
  • Archived

Can't activate bookmarks toolbar after importing bookmarks from Safari. All I see is "Getting Started."

I seem to have exported my Safari bookmarks and imported them to Firefox on my new MacBook Air, but I can't make them appear in the bookmarks toolbar. All that toolbar s… (read more)

I seem to have exported my Safari bookmarks and imported them to Firefox on my new MacBook Air, but I can't make them appear in the bookmarks toolbar. All that toolbar shows is a "Getting Started" prompt, which I have gone through and completed its survey.

Asked by John0123 1 year ago

Answered by the-edmeister 1 year ago

  • Archived

What do I need to do to get the lastest version to run on windows 7 home premium?

I have tried several times to load and run the latest Firefox version. I downloaded the 32 bit version. It starts, then nothing happens. I have to close the program in ta… (read more)

I have tried several times to load and run the latest Firefox version. I downloaded the 32 bit version. It starts, then nothing happens. I have to close the program in task manager.

I did not have any issue until the last windows update and Firefox updating.

Asked by socaldave 1 year ago

Last reply by FredMcD 1 year ago

  • Solved
  • Archived

Lost settings for most addons after system crash

I had a system crash, probably with Firefox opened. After restarting PC and starting Firefox, most of the addons I have had lost all of their settings and were reset to d… (read more)

I had a system crash, probably with Firefox opened.

After restarting PC and starting Firefox, most of the addons I have had lost all of their settings and were reset to default - Tampermonkey lost all the scripts I had installed, uBlock lost all settings and rules, etc. Weirdly some extensions kept portions of their settings, like TreeTabs saved tree structure despite also getting reset to default.

Additionally Firefox also got its own settings reset to default, while the tabs from my session and bookmarks were saved.

Is there any way to recover addon and Firefox settings, is there any backup of them?

Asked by Shajirr 1 year ago

Answered by Shajirr 1 year ago

  • Archived

Hello! I just started to use Mozilla Firefox,but When I'm downloading a file from the internet and then I'm saving it and trying to rename it's not working.

When I'm downloading a file and the 'save as' box appears ,I want to rename the file but it's not working ,I try to copy paste with ctrl-c/ctrl-v or just right click and … (read more)

When I'm downloading a file and the 'save as' box appears ,I want to rename the file but it's not working ,I try to copy paste with ctrl-c/ctrl-v or just right click and I really need to be able to rename the files in the moment of the download. This is only happening when I try to rename files after I download them from the internet.

Asked by brrubru23 1 year ago

Last reply by brrubru23 1 year ago

  • Archived

My firefox crashed and I re-installed it. Now it says one copy of firefox already running and the software does not open

My firefox crashed and I re-installed it. Now when after re-installing I tried to open the application, it gives me a message that a copy of firefox is already running an… (read more)

My firefox crashed and I re-installed it. Now when after re-installing I tried to open the application, it gives me a message that a copy of firefox is already running and you cannot open another copy of the software.

I checked and removed all firefox documents and re-installed but the same problem occurs.

Asked by dushyantchopra 1 year ago

Last reply by dushyantchopra 1 year ago

  • Archived

How do I fix problems with Firefox on Windows 10, especially slow or frozen pages, and non playing of videos

Hi, I have been using Firefox on Windows 7 for years with no issues, and really want to continue with it, now on Windows 10. But I have repeated errors now with slow or u… (read more)

Hi, I have been using Firefox on Windows 7 for years with no issues, and really want to continue with it, now on Windows 10. But I have repeated errors now with slow or unresponsive web pages, crashing tabs, the Yellow 'A webpage is slowing down your browser'. Video playing on various sites is a nightmare with video freezing or bufferring. I have followed the advice on here and elsewhere, including : https://windowsreport.com/firefox-issues-windows-10/ With no success. The Media Pack recommended on here, just comes up as 'Not Compatible with my computer' ALL the problem Videos play perfectly on Edge.

I repeat, I really want to stay with Firefox, but I am sure you can see why I may end up switching.

I am using Firefox Quantum 66.0.2 (64-bit), on Windows 10 Pro v1809

Can anyone please help ?

Asked by Bearpeje 1 year ago

Last reply by Bearpeje 1 year ago

  • Solved
  • Archived

How can I turn off the nag to "set up sync"

Every time I start firefox it nags me to "Set up sync" and it's driving me nuts. I only surf the net on my PC. I'm an old guy and my arthritic fingers won't allow me to u… (read more)

Every time I start firefox it nags me to "Set up sync" and it's driving me nuts. I only surf the net on my PC. I'm an old guy and my arthritic fingers won't allow me to use small devices to surf the net. I have no other devices to sync to. And I NEVER WILL have other devices to sync to. I am a long term firefox user, and don't want to use any other browser - but this is driving me nuts.

BTW, I get that you want to remind me about software updates, and I am fine with this. They are important - but not this sync business.

Asked by NeedFirefoxHelp1 1 year ago

Answered by the-edmeister 1 year ago

  • Archived

History is in Islamic year 1397 how to change to 2019

"Show all History" shows named months in Farsi in 1397. This is also happening in Thuderbird since 60. came out all dates are in Farsi/ Islamic solar calendar. Someone … (read more)

"Show all History" shows named months in Farsi in 1397. This is also happening in Thuderbird since 60. came out all dates are in Farsi/ Islamic solar calendar. Someone out there must have an idea why. I am working in Afghanistan but this never happened before. H-2 correct the history dates in Firefox... and hopefully Thunderbird too.

Asked by ngustavson 1 year ago

Last reply by ngustavson 1 year ago

  • Archived

Firefox crashes when selecting a file to upload

When I try to upload a file (multiple websites), firefox crashes without warning, doesn't open crash reporter, about:crashes reveals, "No crash reports have been submitte… (read more)

When I try to upload a file (multiple websites), firefox crashes without warning, doesn't open crash reporter, about:crashes reveals, "No crash reports have been submitted."

Everything is fine until I move my mouse into the popup window to select my file for upload.

This started happening summer of 2018 and is continuing. Very annoying. This is completely repeating everytime.

The same website upload works from IE/Edge or Chrome.

Asked by Matt 1 year ago

Last reply by Matt 1 year ago

  • Solved
  • Archived

Firefox screenshots suddenly stopped downloading my shots

Hello, Suddenly, when using the screenshots tool, it doesn't save save my shot when I screenshot it and click on the "Download" button anymore. Nothing happens and I can'… (read more)

Hello,

Suddenly, when using the screenshots tool, it doesn't save save my shot when I screenshot it and click on the "Download" button anymore.

Nothing happens and I can't see anymore that blue down arrow beside the URL bar.

Asked by Hesham_3del 1 year ago

Answered by cor-el 1 year ago