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Profile, history and everything deleted after most recent Firefox update

Hi, there. After performing the most recent Firefox update, I was greeted with the "create a new profile prompt", rather than having it open my old one. When going to "a… (read more)

Hi, there.

After performing the most recent Firefox update, I was greeted with the "create a new profile prompt", rather than having it open my old one. When going to "about:profiles", ALL FILES in the Root Directory of my old, default profile have the same date as the update, or after. Not a single file is older than that and all my history and bookmarks are gone. The option "Restore Previous Session" was not shown after the update.

PLEASE HELP!!

Thank you.

PS: This happened on a Macbook Pro. All other profiles are the same as they were before the update, having kept all history and bookmarks.

Asked by privatememail 3 days ago

Last reply by thomaskarker460 14 hours ago

Data recovery

Does anyone know how to restore a previous profile? I had a situation like this: I had Firefox 140. I decided to upgrade to 147. Then I upgraded to 145 and all my data di… (read more)

Does anyone know how to restore a previous profile? I had a situation like this: I had Firefox 140. I decided to upgrade to 147. Then I upgraded to 145 and all my data disappeared. The system is Linux Ubuntu.

Asked by inkognit7874 3 days ago

Last reply by Denys 2 days ago

Latest Firefox update

I hate the new Firefox!!!! It lost all my data from the old one, bookmarks, passwords and everything. I want to be able to revert to the previously installed version b… (read more)

I hate the new Firefox!!!! It lost all my data from the old one, bookmarks, passwords and everything. I want to be able to revert to the previously installed version but I can't find the data. The old one was so familiar.

I'm 83 years old and have trouble remembering a lot of things but I was very happy with the earlier version!

Aubrey Sheldon

Asked by w0eb 3 days ago

Last reply by Paul 3 days ago

Lost bookmarks

I've been using the firefox broswer on a mac for the last couple years and I installed the duckduckgo search feature into firefox today, also firefox updated today when i… (read more)

I've been using the firefox broswer on a mac for the last couple years and I installed the duckduckgo search feature into firefox today, also firefox updated today when i turned my computer on so I'm not sure which one is the culprit but I lost all of my bookmarks and saved form data. Is there a way I can get my bookmarks back? I wasn't using an account or signed in ever but would that info be saved on my computer?

Asked by periscopewoodcraft 4 days ago

Last reply by Paul 4 days ago

Loss of all passwords and bookmarks

I recently bough a new computer and transferred all my data, passwords and bookmarks to it. Each time I opened my mozilla browser I was encouraged to create a profile , b… (read more)

I recently bough a new computer and transferred all my data, passwords and bookmarks to it. Each time I opened my mozilla browser I was encouraged to create a profile , but each time I just continued without creating a profile. Finally today I was not given an option to proceed without creating a profile so I did. But now all my passwords and bookmarks have disappeared. When I try to find them I am advised to load my previous profile but this is not an option the only profile I have is the one I just created with the missing data. Can you please tell me where the appropiate files are stored and how can I recover them. Thanks

Asked by eusgmg 4 days ago

Last reply by jscher2000 - Support Volunteer 4 days ago

Browser

Firefox's new version was installed but after downloading and opening, when it opened, NONE of my tabs opened. I tried 6 times to no avail. I need my tabs. How do I fix t… (read more)

Firefox's new version was installed but after downloading and opening, when it opened, NONE of my tabs opened. I tried 6 times to no avail. I need my tabs. How do I fix this?

Asked by David P6716f 4 days ago

Last reply by Konstantina Papadea 4 days ago

UPdating firefox looses all my history, bookmarks, extensions, etc. I can't get them back! Help!!!!

I just updated to the latest Firefox. All my history, bookmarks, extensions are now gone. I do not seem to be able to get them back. My old version of Firefox is not … (read more)

I just updated to the latest Firefox. All my history, bookmarks, extensions are now gone. I do not seem to be able to get them back. My old version of Firefox is not available. When I ask to update from a prior browser, the drop down selection does not give me my prior version of Firefox. Help!

Asked by chuck39 5 days ago

Last reply by erulux 5 days ago