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  • Solved

Restoring previous profile

I want to restore a previous profile which I can see on File Explorer, but no previous profiles appear on the About Profiles page. How can I access this previous profile?… (read more)

I want to restore a previous profile which I can see on File Explorer, but no previous profiles appear on the About Profiles page. How can I access this previous profile?

Asked by Peter Perry 2 days ago

Answered by Peter Perry 1 day ago

  • Solved

unknown name attached to multiple apparent accounts listed on my Firefox

I keep finding names in my account list with the name hakeem attached. I don't know who this hakeem is or how this name and the associated links became attached to my ac… (read more)

I keep finding names in my account list with the name hakeem attached. I don't know who this hakeem is or how this name and the associated links became attached to my account. I have 3 firewalls and several antivirus/spam/etc blockers activated. Help.

Asked by chippion 3 weeks ago

Answered by dessertdish 3 weeks ago

  • Solved

Problem with about:profiles page

Unimportant and mildly disruptive issue: I've been using the about:profiles method to maintain separate profiles. I am aware that this is distinct from the new way to man… (read more)

Unimportant and mildly disruptive issue: I've been using the about:profiles method to maintain separate profiles. I am aware that this is distinct from the new way to manage profiles (about:profilemanager; https://support.mozilla.org/en-US/questions/1543697 ).

I normally use my default profile (let's call it profile A) to open other profiles (of which there are 6 + a Nightly profile).

However, recently I've noticed that if I open another profile (B) from profile A: Refreshing profile A's about:profiles makes it inactive, with the "Another copy of Firefox has made changes to profiles" error. Now, B's about:profiles correctly displays the different profiles, and I can launch more profiles from here. But A is still shown as the default profile. I've tried this with a few other profiles (C, D), but even with those open, B still seems to have the functional about:profiles page.

Is there any way to reset this, i.e. to make A's about:profiles functional even when profile B is launched?

Edit: I think this is because profile B has the new profile manager enabled, and under this, B is the original profile. I tried setting browser.profiles.enabled to false in the about:config settings but this doesn't seem to help. Oh well!

Asked by applover9141 1 month ago

Answered by Nathan Giovannini 1 month ago

  • Solved

No new profile management on my Firefox browser

Hello, I am using Firefox in Malaysia. I updated with the latest browser, but I do not see the new profile management (https://blog.mozilla.org/en/firefox/profile-manage… (read more)

Hello,

I am using Firefox in Malaysia. I updated with the latest browser, but I do not see the new profile management (https://blog.mozilla.org/en/firefox/profile-management/).

Is this feature available in certain countries?

Asked by tanjeeaik 1 month ago

Answered by TyDraniu 1 month ago

  • Solved

How to I stop Profile feature?

I was interested in seeing how the profiles worked so I clicked yes to creating one, but once I set another one up I realised I would have to use a separate Mozilla accou… (read more)

I was interested in seeing how the profiles worked so I clicked yes to creating one, but once I set another one up I realised I would have to use a separate Mozilla account on it and I would prefer to keep everything on one browser and account. I tried to delete the profiles but it said it would delete all my bookmarks and data, is there any other way to hit undo or something and go back to the way it was before (without profiles)?

Asked by Kalena 2 months ago

Answered by TyDraniu 2 months ago

  • Solved

Profiles update not working

Hello. After the recent update that added profiles to Firefox I have gotten them working on my personal computer but not on my work pc. The option for creating profiles… (read more)

Hello.

After the recent update that added profiles to Firefox I have gotten them working on my personal computer but not on my work pc.

The option for creating profiles showed up once when launching the browser but I had to dismiss it at the time. Now I can't find the option to create profiles any more, I have followed the guides that mozilla have put out but the option physically is not there.

I have also tried reinstalling Firefox but that also did not work.

what do?

Thanks.

Asked by ebu.helander 2 months ago

Answered by Denys 2 months ago

  • Solved

Profiles not showing up in burger menu

I have Firefox installed on both my desktop and my laptop. On my laptop, I am able to create and manage profiles; however, on my desktop, there is no option available in … (read more)

I have Firefox installed on both my desktop and my laptop. On my laptop, I am able to create and manage profiles; however, on my desktop, there is no option available in the menu (the hamburger menu) to do so.

I have verified that both devices are running the latest version of Firefox, which includes the profile management feature, but I am still unable to access it on my desktop.

Asked by minihutch.eh 2 months ago

Answered by Agent virtuel 2 months ago

  • Solved

Firefox Won't Save History, Bookmarks or Downloads

My version of Firefox wont save History, Bookmarks or Downloads. I've made sure the privacy settings are correct and have tried reinstalling Firefox several times. It al… (read more)

My version of Firefox wont save History, Bookmarks or Downloads. I've made sure the privacy settings are correct and have tried reinstalling Firefox several times. It also wont let me drag a link from the address bar to the bookmark bar anymore like it used to. Any help with this would be much appreciated... Thanks!

Asked by green_sage 3 months ago

Answered by green_sage 3 months ago

  • Solved

Profile Manager

I am trying to set up a profile however when I click the account icon the profiles menu item does not show up like it says on the manage firefox profiles guide. I am upda… (read more)

I am trying to set up a profile however when I click the account icon the profiles menu item does not show up like it says on the manage firefox profiles guide. I am updated to latest firefox version.

Asked by jaffarnaqvi2006 3 months ago

Answered by Agent virtuel 3 months ago

  • Solved

ukn05f6l.default-release folder on my Windows 11 desktop

I have a folder/subfolder, Old Firefox Data/ukn05f6l.default-release, on my desktop created 11/30/2024. Any ideas what it is? It is huge...940mb. Can I delete it? Tha… (read more)

I have a folder/subfolder, Old Firefox Data/ukn05f6l.default-release, on my desktop created 11/30/2024.

Any ideas what it is? It is huge...940mb.

Can I delete it?

Thanks

Asked by Wayne 3 months ago

Answered by George Kitsoukakis 3 months ago

  • Solved

new version of Firefox (140.3.0esr) doesn't show my old bookmarks

How can I transfer my bookmarks to the new version of Firefox. The bookmarks are still available from the drop-down top bar "bookmarks" but they don't show on the Firefo… (read more)

How can I transfer my bookmarks to the new version of Firefox. The bookmarks are still available from the drop-down top bar "bookmarks" but they don't show on the Firefox page. I don't know how to get to the "about:profiles" page to change back to the profile that shows my bookmarks toolbar.

Asked by ekc80 4 months ago

Answered by Denys 4 months ago

  • Solved
  • Archived

bookmarks didn't load from earlier firefox

I just update firefox but all my none of my bookmarks loaded. I share my computer with my husband. He has a different account on this same computer and his bookmarks ar… (read more)

I just update firefox but all my none of my bookmarks loaded. I share my computer with my husband. He has a different account on this same computer and his bookmarks are showing up on my side, but mine are nowhere to be found. Previously we have had separate bookmark lists and all was fine. I don't know where my bookmarks went.

How do I get them back and put on "my side" and still have my husband's on his side?

Asked by rsbradley 7 months ago

Answered by jscher2000 - Support Volunteer 5 months ago

  • Solved
  • Archived

Profile Randomly Inaccessible

I opened up Firefox just now to find that my two profiles currently in use are completely inaccessible. I was faced with a "Create Profile" dialogue that launched me into… (read more)

I opened up Firefox just now to find that my two profiles currently in use are completely inaccessible. I was faced with a "Create Profile" dialogue that launched me into a brand new profile with none of my settings, keybinds, cookies, extensions, anything. Despite this, I know for a fact that my old profiles are *still* there. As you can see my profile folders are right there, with all their data intact as far as I can tell from inspecting their contents, yet they are not accessible from the about:profiles.

Please help me. What is happening with the profile manager? How do I access those old profiles?

Asked by robert_phan 6 months ago

Answered by robert_phan 6 months ago

  • Solved
  • Archived

My email got locked even when trying to create a profile in FF Nightly, even though I received the code in my email

I just tried creating a new profile in Nightly, and I received the "Approve sign-in to Firefox" email with a code, twice, but the profile page kept saying that my email b… (read more)

I just tried creating a new profile in Nightly, and I received the "Approve sign-in to Firefox" email with a code, twice, but the profile page kept saying that my email bounced or something. Now it's saying it's locked.

Asked by Nada 9 months ago

Answered by Nada 8 months ago

  • Solved
  • Archived

Running two Firefox instances on the same computer, each one using a different account

Hi all, I used to run two Firefox instances on the same computer, each one using a different account (as I mentioned in the Subject), but I don't remember how I managed t… (read more)

Hi all, I used to run two Firefox instances on the same computer, each one using a different account (as I mentioned in the Subject), but I don't remember how I managed this, so now that I moved to a new computer I can't reproduce it! Thanks for helping, if anyone knows. Regards, Mike

Asked by saitas 8 months ago

Answered by Martin Lester 8 months ago

  • Solved
  • Archived

Managing Old Profiles.

So I have a bunch of Firefox profiles I want to set up a new profile and I want to set up the profile switching with in that profile perhaps by creating a bunch of profil… (read more)

So I have a bunch of Firefox profiles I want to set up a new profile and I want to set up the profile switching with in that profile perhaps by creating a bunch of profiles from the about profiles page and then replacing those profiles with the old ones as I don't see a way to just import old profiles in the UI. How do I go bout doing that like copy and move exactly what exactly where.

Asked by Migale Hanson 10 months ago

Answered by jscher2000 - Support Volunteer 10 months ago