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In Windows 11, why is Firefox saving my IDs but not my passwords?

Recently I had to refresh Windows 11 on my Dell desktop. It defaulted to McAfee antivirus. I uninstalled McAfee and reinstalled Norton 360 which I had before. I reinstal… (read more)

Recently I had to refresh Windows 11 on my Dell desktop. It defaulted to McAfee antivirus. I uninstalled McAfee and reinstalled Norton 360 which I had before. I reinstalled Firefox. I have version 123.0.1. I imported my FF bookmarks after exporting them from another computer. Now, FF remembers my IDs but not my passwords. When I log in to a website, FF offers to save my password and when I click yes it pops up a bubble saying "Password saved!" However, next time I go to that website, although it remembers my ID, it does not recall my (supposedly saved) password. In this support site, I see most users with this problem say FF will not remember either their IDs or passwords, whereas FF remembers my IDs, so my problem may be different. In FF help, I see that another password manager could be keeping FF from saving passwords. To the best of my knowledge I have never used another password manager. What is keeping FF from saving my passwords, while remembering my IDs? Is there a Windows Registry setting or a FF About:Configuration setting I need to change? Is re-installing FF a last ditch option?

Asked by wmblaney 1 week ago

Last reply by cor-el 13 hours ago

Email Password Location??????

I have spent the last TWO HOURS trying to find an answer to what should be a simple problem, and it seems not to exist! I need to find out WHERE Firebird lists my email… (read more)

I have spent the last TWO HOURS trying to find an answer to what should be a simple problem, and it seems not to exist!

I need to find out WHERE Firebird lists my email account PASSWORD.

I do NOT want to reset my password.

I simple need to know WHAT my password is, and since I set up the account [actually a few accounts] several years ago, my notes are evidently null and void, because none of those passwords seem to work.

My email is through verizon.net, which is one of the problems because they gave all of their email coltrol to AOL, which thouroughly sucks, and they seem not to have anyone who speaks fluent English who can assist me in FINDING the current password!

If ANYONE can help, it would be most greatly appreciated!!

Asked by avatar_i_am 2 days ago

Last reply by Terry 2 days ago

Unable to use FIDO2 (OnlyKey) with Firefox after update

Before updating Firefox to 123.0.1 (64-bit) + MacOS Sonoma, I could use FIDO2 on OnlyKey and login to my proton mail. Now, however something has changed on Firefox that I… (read more)

Before updating Firefox to 123.0.1 (64-bit) + MacOS Sonoma, I could use FIDO2 on OnlyKey and login to my proton mail. Now, however something has changed on Firefox that I get presented with two prompts to touch my usb key, but the key itself doesn't respond to the second prompt and login fails.

I first get this prompt as before. I select 'Authenticate' and would be presented with the second picture. Since my key is not expecting to be touched, nothing happens when I touch it and login fails with the message displayed in the last picture.

Asked by Robel Yemane 1 week ago

Last reply by lohphat 4 days ago

insecure website unblock

I read a few posts and it is all gobbledy gook. Can someone answer y/n to the following is their a SIMPLE way to unblock Free-Sudoku.com which I have been using for year… (read more)

I read a few posts and it is all gobbledy gook. Can someone answer y/n to the following is their a SIMPLE way to unblock Free-Sudoku.com which I have been using for years? Is there a simple way to turn off all the security stuff so I don't have to waste hours trying to find a solution? Is there a simple way to ask a question to get a meaningful answer without all the flak that means nothing to an average user? Does anyone at Firefox care about the average guy trying use his browser without unnecessary security lockdowns? If anyone can answer yes to these questions, perhaps you can give me a dumbed down version of the simplified questions. I just want to play sudoku from free-sudoku.com all I get is a lock with a bar through it. on the U'RL box. It just started 3 days ago after years of non-interference. When I click on the lock I don't have an unblock button in the popup. Why does firefox just put one there instead of just an arcane hours long wild goose chase to look for non-solutions. Yeah, I am frustrated over unilateral browser lockdowns.

Asked by nijoani 4 days ago

Last reply by jscher2000 - Support Volunteer 4 days ago

Why the HELL did all of ANOTHER PERSON'S passwords show up in my account and MY passwords disappear?!

I have zero clue how 150+ of my mother's passwords suddenly appeared in my account. Further, why the hell many of my passwords are now GONE! My mother has not used Fire… (read more)

I have zero clue how 150+ of my mother's passwords suddenly appeared in my account. Further, why the hell many of my passwords are now GONE! My mother has not used Firefox in ages and there is ZERO reason her Google Garbage should be anywhere NEAR my Firefox account. I have been using Firefox since my early teens but I will sure as hell jump ship if there is not a damn good explanation and fix for this utter BS!!!!!

Asked by NC 5 days ago

Last reply by cor-el 5 days ago

add JPG, JPEG Content Type, Actions

I am running Firefox ver 123.0.1 (64-bit) on Windows 10. Unsdersatand that there is built-in support for certain media like common images (JPG, JPEG, GIF, PNG). But I g… (read more)

I am running Firefox ver 123.0.1 (64-bit) on Windows 10. Unsdersatand that there is built-in support for certain media like common images (JPG, JPEG, GIF, PNG). But I go to Menu Bar and select Tools > General > Applications > Content Type and I do not find a media type for JPG, JPEG. Is there a way to add JPG, JPEG Content Type? Actions?

Asked by pvedwards54 5 days ago

Last reply by cor-el 5 days ago

How do I turn off your firewall?

I am sick and tired of Firefox denying me access to common store websites. How do I turn off your firewall? I want to shop on Lowes.com and I cannot get access. Firefo… (read more)

I am sick and tired of Firefox denying me access to common store websites. How do I turn off your firewall? I want to shop on Lowes.com and I cannot get access. Firefox is proving recently to be more of a problem than an asset.

Asked by janetinlargo 6 days ago

Last reply by zeroknight 6 days ago

Saving username

When I sign in to my bank, placing the cursor in the username box produces a number of username options, including the actual unsername and other mistyped ones from previ… (read more)

When I sign in to my bank, placing the cursor in the username box produces a number of username options, including the actual unsername and other mistyped ones from previous login efforts. I don’t want any unsername prompts. I went to Passwords in Firefox and made sure to remove the bank as a site to retain and offer such information when signing into that account. I continue to receive these username prompts. This doesn’t happen with other accounts. I cannot track down where that username information resides, how to remove it, and how to prevent Firefox from retaining this username information for this bank account.

Asked by g.watson2 6 days ago

Last reply by cor-el 6 days ago

Secure Connection Failed

How can I overrun the Secure Connection Failed? Every time this happened to me it was a false alarm, even with one internet service provider before clicking 4 times on t… (read more)

How can I overrun the Secure Connection Failed?

Every time this happened to me it was a false alarm, even with one internet service provider before clicking 4 times on the «Try Again» button. I fail to understand why is Firefox taking decisions that only belong to me. I cannot accept any browser or whatsoever deciding over my own wish. An advice is welcome, but not take the command. With the advice, Firefox has done its duty well. Then, if someone takes a wrong decision that will be up to him and himself alone. Furthermore, all the advices I have had up to date were wrong, the most frequent being a certificate just expired shortly ago.

I am with Firefox since it appeared, the Netscape and then a Mozilla with editing facility, many years ago. I kept it because it is a browser that we can «domesticate», but if it changed to this point where we cannot do what we want or need, it seems that I'll finally have to change browser. There are a few other very safe browsers, like Tor, but still, I am used to Firefox.

So, how can I overrun the Secure Connection Failed, please?

Asked by Straydog 1 week ago

Last reply by zeroknight 6 days ago

Primary Passwords

I set up a Primary Password, but I can easily get around it by clicking 'cancel' then clicking 'home' icon. then I can get into ANY of the links. For others who have acc… (read more)

I set up a Primary Password, but I can easily get around it by clicking 'cancel' then clicking 'home' icon. then I can get into ANY of the links. For others who have access to my computer NOT having that access is Exactly why I set up Primary password in the first place. Surely there must be a way to fix this???? haas2128@comcast.net Thanks. Tony

Asked by haas2128 1 week ago

Last reply by zeroknight 1 week ago

Disqus Comments doesn't load if Browser Privacy set to Strict

TL;DR : Disqus comments used to work while using privacy Strict mode now it doesn't. After years of it working out of the get-go while using Strict mode up till rec… (read more)

TL;DR : Disqus comments used to work while using privacy Strict mode now it doesn't.

After years of it working out of the get-go while using Strict mode up till recently (about a year ago this was really low on my priority list) refused to work I though it was my Ad blocker was causing issues but after setting it in the filters to allow and even after turning it off still no dice.

Removed all add-ons tried again still Disqus comment section refused to load in the websites I regularly visit. So after giving up, I just look around in the browser setting to see if there is anything that may cause conflict with certain scripts from running.

Asked by ianjay.tt 4 weeks ago

Last reply by Stig Nygaard 1 week ago

Mozilla log in

Hey I registered for sync Mozilla. After each lunch I have message windows pass code...Its really irritating me. How to leave passcode (becouse I want to protecs my pass… (read more)

Hey I registered for sync Mozilla. After each lunch I have message windows pass code...Its really irritating me. How to leave passcode (becouse I want to protecs my passcodes manager settings ) and have turned on passcode windows just when I need pass code manager. Please fix it at next updates

Asked by Paul Kutskir 1 week ago

Last reply by cor-el 1 week ago

Hardware Devices with unsecured UI Webpages

I work with multiple sites that have Dish Network SmartBox systems. These have a user interface that is an unsecured web interface. I connect to them directly with my lap… (read more)

I work with multiple sites that have Dish Network SmartBox systems. These have a user interface that is an unsecured web interface. I connect to them directly with my laptop when I need to change the configurations. Recently, Firefox no longer lets me continue to these unsecured sites. I end up having to use Chrome. What do I need to change to get the option to continue to unsecured web addresses? I attached a picture of how it works in Chrome.

Asked by cpackard 1 week ago

Last reply by zeroknight 1 week ago

Website always shows error

Dear Team, I am always facing problems when opening driverpracticaltest.dvsa.gov.uk link. the problem is with both windows and android. whenever I try to open the link it… (read more)

Dear Team, I am always facing problems when opening driverpracticaltest.dvsa.gov.uk link. the problem is with both windows and android. whenever I try to open the link it always shows error from website that they have blocked the website for security reasons. I have disable all the add-ons for this website but still get this error every time. Sometime if i do not get error it redirect me to the CAPTCHA verification but CAPTCHA never loads. no matter how many times we reload the website. I have to switch Edge just to open this website. please do something about it. Thank you

Asked by J@Y 1 week ago

Last reply by cor-el 1 week ago