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  • Solved

Firefox+VPN=no access to Youtube

As of today (worked yesterday and previously), I cant access Youtube using Firefox with my ProtonVPN on. Chrome+ProtonVPN=yes Firefox+ProtonVPN=no Firefox withoutVPN=yes … (read more)

As of today (worked yesterday and previously), I cant access Youtube using Firefox with my ProtonVPN on. Chrome+ProtonVPN=yes Firefox+ProtonVPN=no Firefox withoutVPN=yes Can I fix this in Firefox settings or ProtonVPN settings. I have contacted both.

Asked by hetrazom 1 week ago

Answered by Dropa 1 week ago

  • Solved

Can't print in Black & White

I've recently switched back to Firefox from Edge and have run into a frustrating issue. When I try to print documents from Firefox, the "Color Mode" in the print settings… (read more)

I've recently switched back to Firefox from Edge and have run into a frustrating issue.

When I try to print documents from Firefox, the "Color Mode" in the print settings is grayed out so I can't select B&W.

This same problem exists both on my MacOS laptop + my Windows 11 desktop. Additionally, they are connected to different printers on different networks. It also occurs whether I'm trying to print a PDF or anything else in Firefox.

Based on this, it appears Firefox is the culprit here.

Any ideas on how to fix this?

Firefox Version: 108.0

Asked by converge 2 weeks ago

Answered by TyDraniu 2 weeks ago

  • Solved

I pressed some button that is on the left side of the keyboard, I didn't see what it was, and after that my url bar for some reason has a space that leaves the text on the right after that

I pressed some button that is on the left side of the keyboard, I didn't see what it was, and after that my url bar for some reason has a space that leaves the text on th… (read more)

I pressed some button that is on the left side of the keyboard, I didn't see what it was, and after that my url bar for some reason has a space that leaves the text on the right after that

Asked by charles20091903 1 week ago

Answered by cor-el 1 week ago

  • Solved

Firefox Developer edition 109-b9 breaks focusing in and out of app on Ubuntu 22.10

Noticed yesterday but not as prominent, firefox suddenly steals all window focus, trying to do anything in any other window is pushed into firefox no matter if it is mini… (read more)

Noticed yesterday but not as prominent, firefox suddenly steals all window focus, trying to do anything in any other window is pushed into firefox no matter if it is minimised or in another workspace. I have tested this in a clean install along with a clean profile. Bitwarden and other windows seem to act weird when they are interacted with.

This all works well and good on b8 and stable. I am using wayland (Ubuntu 22.* default), but xwayland is available.

Asked by Oliver Wilkes 1 week ago

Answered by Oliver Wilkes 1 week ago

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I pressed some button that is on the left side of the keyboard, I didn't see what it was, and after that my url bar for some reason has a space that leaves the text on the right after that

I pressed some button that is on the left side of the keyboard, I didn't see what it was, and after that my url bar for some reason has a space that leaves the text on th… (read more)

I pressed some button that is on the left side of the keyboard, I didn't see what it was, and after that my url bar for some reason has a space that leaves the text on the right after that

Asked by charles20091903 1 week ago

Last reply by cor-el 1 week ago

  • Solved

Sign In: Email from Firefox EVERY day

Every day when I sign in to Firefox I receive this email message, and I don't know why. I have been signing into Firefox for a few years. I don't remember when this start… (read more)

Every day when I sign in to Firefox I receive this email message, and I don't know why. I have been signing into Firefox for a few years. I don't remember when this started and I'm not sure if this is just your way of authenticating that I am me or not. Please explain this email I receive from accounts@firefox.com. I have changed my password many times so that can't be it, at least I don't think that's it.

Thank you for your help Rhonda

Asked by Rhonda 2 weeks ago

Answered by cor-el 1 week ago

  • Solved

Displaying hieroglyphs

In YouTube have some videos, which name seems not correct. In Firefox settings -> allow sites use their own fonts = enabled uBlock Origin -> no-remote-fonts = disab… (read more)

In YouTube have some videos, which name seems not correct.

In Firefox settings -> allow sites use their own fonts = enabled uBlock Origin -> no-remote-fonts = disabled gfx.down -> gfx.downloadable_fonts.enabled = true/false (doesn't matter, nothing changes) Stylus -> enabled/disabled (doesn't matter, nothing changes) To Google Translate -> enabled/disabled (doesn't matter, nothing changes)

With Alt -> Page Style -> Without style hieroglyphs still don't show correct

OS: arch Firefox: 108.0.2 64

Asked by egorport48 1 week ago

Answered by cor-el 1 week ago

  • Solved

Reding PDF in the browser / latest updates result in low resolution

For a long time Ive been reading my newspaper in the browser but recently I noticed that the resolution has been changed text is blurry and images unclear. If I download … (read more)

For a long time Ive been reading my newspaper in the browser but recently I noticed that the resolution has been changed text is blurry and images unclear. If I download the file and read it with ADOBE PDF Reader it is as normal, sharp. I guess there is a setting that has change with one of the resent updates but I cant find it :(

I cant say when the resolution changed but it was round New Year / Christmas ....

I have auto update on.

Hope you can help me

Carl

Asked by Bow_String 2 weeks ago

Answered by Bow_String 1 week ago

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Save Video and Audio as mp4 file using Firefox

I contributed (paid) for the extension to capture streaming browser screen and audio to .mp4 which worked very well until my PC crashed so I had to re-download and instal… (read more)

I contributed (paid) for the extension to capture streaming browser screen and audio to .mp4 which worked very well until my PC crashed so I had to re-download and install Firefox - now I can't capture streaming browser screen and audio to .mp4. How do I get that capability back? Thank you!

duplicate. https://support.mozilla.org/en-US/questions/1402076

Asked by Ray 2 weeks ago

  • Solved
  • Archived

Change input language (Windows key + Spacebar) is also changing Firefox's scrolling smoothness

Hi all, So I am a multi-lingual user and changing input languages regularly by pressing Windows key + Spacebar. In Firefox, I prefer turning "Smooth scrolling" OFF so the… (read more)

Hi all,

So I am a multi-lingual user and changing input languages regularly by pressing Windows key + Spacebar.

In Firefox, I prefer turning "Smooth scrolling" OFF so the page sort-of jumps at a fixed distance instead "decelerates" when scrolling.

So far so good. But recently I noticed this Windows key + Spacebar combination can change Firefox's scrolling behavior.

Steps to reproduce: 1. Add one more language to Windows (I am using Win10 ... not sure about Win11 though) so that Windows key + Spacebar shows the language selecting popup 2. Turn OFF "Use smooth scrolling" in Firefox settings 3. Find a long webpage to test scrolling -- it should be "jumping" 4. On the same page, make sure Firefox is at focus, press Windows key + Spacebar to show that popup 5. Try scrolling again -- it's now scrolling very "smoothly". To my eyes, it's even much smoother than turning on "Use smooth scrolling" 6. Now click somewhere outside of Firefox(i.e. Taskbar) to lose focus then focus back to Firefox and scroll again, the smoothness is lost ... until switching language again.

I personally found it quite annoying... Is there something I can do to stop it from happening?

Thanks,

J

Asked by Jeremy 6 months ago

Answered by Jeremy 2 weeks ago

  • Solved

Unable to download PDFs in embedded pdf.js viewer

Example Site: https://mcpsc.mo.gov/media/pdf/genesis-school-inc-revocation-hearing but I've had it happen on several sites. On this page, I am not able to click the downl… (read more)

Example Site: https://mcpsc.mo.gov/media/pdf/genesis-school-inc-revocation-hearing but I've had it happen on several sites.

On this page, I am not able to click the download button built into the pdf.js viewer and have it download - it clicks and does nothing. If I right click in the frame and click "Show only this frame", then I can download the PDF using that same button. Any ideas?

Asked by FrigginMcMonster 2 weeks ago

Answered by jscher2000 - Support Volunteer 2 weeks ago

  • Solved

Firefox will not show bold

I am making a web page (in Dreamweaver) for a meeting and I have certain things in bold. In Firefox, the bold (<b></b>) does not show. Bold shows up on my p… (read more)

I am making a web page (in Dreamweaver) for a meeting and I have certain things in bold. In Firefox, the bold (<b></b>) does not show. Bold shows up on my pages on Chrome and on Microsoft edge. I've also tried the <strong> tag, but that doesn't work either. The font family for the pages is sans-serf. I really need this to show on most browsers.

Asked by jls25 2 weeks ago

Answered by Terry 2 weeks ago

  • Solved

Scroll wheel click on links to open in new tab

Previous versions of Firefox allowed scroll wheel button clicking to open links. I noticed that the latest version doesn't allow this. Ctrl + left click works as normal… (read more)

Previous versions of Firefox allowed scroll wheel button clicking to open links. I noticed that the latest version doesn't allow this. Ctrl + left click works as normal but not the scroll wheel clicking.

Asked by Andrew.Barge 2 weeks ago

Answered by Andrew.Barge 2 weeks ago

  • Solved

SNAP has made Firefox useless.

When is SNAP going to either be fixed, or abandoned? I can no longer save files. or export bookmarks (to another browser that works) since implementation. I hate abandoni… (read more)

When is SNAP going to either be fixed, or abandoned? I can no longer save files. or export bookmarks (to another browser that works) since implementation. I hate abandoning you.

Asked by gagorecki 2 weeks ago

Answered by cor-el 2 weeks ago

  • Locked

Self-employed and family based businesses are a major part of Private sector and contribute to employment and growth of the developing country Discuss this and suggest ways to help them so they

1 Self-employed and family based businesses are a major part of Private sector and contribute to employment and growth of the developing countries. Discuss this and sugg… (read more)

1 Self-employed and family based businesses are a major part of Private sector and contribute to employment and growth of the developing countries. Discuss this and suggest ways to help them so they can grow.

Asked by theresinatety 2 weeks ago

Last reply by Paul 2 weeks ago

  • Solved

Firefox won't let me sign into Clickbank

Only the Firefox browser is not allowing me to log into my Clickbank account, yet other browsers I have not issues with. Going to: https://accounts.clickbank.com/login.ht… (read more)

Only the Firefox browser is not allowing me to log into my Clickbank account, yet other browsers I have not issues with.

Going to: https://accounts.clickbank.com/login.htm and logging in, using Firefox, I get the following prompt: "Oops, there was an issue submitting your information. Please try again later. If this issue persists please contact our customer support team."

And, have been informed by the staff at Clickbank to try different things... which is how I came to discover that I CAN log into my Clickbank account using ANY browser EXCEPT Firefox.

I've cleared the cache and history from Firefox, I'm using standard for privacy anyway... and I've also cleaned my computer with CCleaner and rebooted the computer. I've check that I'm using the latest and greatest version of Firefox.

Yet, I STILL cannot log into my Clickbank account using Firefox.

ANY suggestions would be GREATLY appreciated, else I will need to STOP using Firefox, as I'm concerned that whatever is doing this, will start shutting me down from logging into all accounts, every where on the net.

Thank you in advance.

Asked by Trish 2 weeks ago

Answered by Trish 2 weeks ago

  • Locked

Wrong Info

BE NICE? Are you kidding me? I have asked for help on this issue NUMEROUS times and NO ONE has ever responded to this problem. I'm Past Being Nice! DO YOU SEE THE INFORMA… (read more)

BE NICE? Are you kidding me? I have asked for help on this issue NUMEROUS times and NO ONE has ever responded to this problem. I'm Past Being Nice!

DO YOU SEE THE INFORMATION ATTACHED? It is WRONG and has been WRONG for months and months, but no one wants to address the issue. Most of you simply IGNORE this information and I'm guessing you don't know how to correct it.

First of all, I DO NOT have Windows 8, I've never had Windows 8 or any derivation of Windows 8 on this PC or any other ELECTRONIC device I have now or in the past, EVER! One day I turned on my PC checked for updates and to my HORROR this is what I found.

The latest information you have assigned to me is THUNDERBIRD, DON'T know what it is or why I have it listed as something I use, I Don't.

WHAT version are we on anyway????????????

Firefox is the WORST browser I have EVER used. Whenever I have a problem you respond with some ridiculous IT jargon and I'm supposed to fix it and there are so many problems I can't even begin to count them. YOU EXPECT EVERYONE to know how to program, understand programming jargon, and simply fix YOUR problems. What you need is a SUPPORT phone number for those of us who are not as SMART as you. Yeah, yeah I know your all volunteers, MAYBE it's time you hired people who know what they are doing and can speak to people in a language that is UNDERSTANDABLE to most of us in the REAL WORLD!!!!!!

Fix this problem. I want it fixed, not by ME by YOU folks at Firefox before I transfer all of my files to my new PC.

OH, I know EXACTLY what your response is going to be; You're going to waste my time with a million questions that have NOTHING to do with anything, then you'll want me to try this or that or the other thing while you CROSS YOUR FINGERS and hope that I can fix it! DO NOT DO THAT, or you will simply IGNORE my question which is what MOST EVERYONE in your organization does. REALLY, they simply pretend I haven't asked this question.

GET with the program and figure out HOW TO SERVE regular everyday people who use your product. I've read too many articles about problems that you continue to have without resolution, and the numbers of people leaving FIREFOX.

I WOULD HAVE to say, YOU HAVE A PROBLEM! I don't care if you use volunteers or not, what I care about is communication that makes sense to me, NOT to you. When I read your articles that are supposed to CLEAR up the issue and then you name those volunteers who wrote the article, am I impressed? Only in the sense of the stupidity of your idea of HELP!

STOP WITH YOUR educated guesses about my BROWSER, this is just another way of AVOIDANCE FOR YOU! If NO ONE in your organization will even address this issue you couldn't possibly know ANYTHING!

Most Sincerely, Rhonda Caywood

Asked by Rhonda 2 weeks ago

Last reply by Andrew 2 weeks ago

  • Solved

Firefox Bookmark Suggestions Incorrect

The problem is that when I search in the address bar, it does not give full search suggestions from bookmarks; it shortens the url. Example: I have a bookmark for https:/… (read more)

The problem is that when I search in the address bar, it does not give full search suggestions from bookmarks; it shortens the url.

Example: I have a bookmark for https://mail.proton.me/u/0/inbox When searching from the address bar, it always suggests mail.proton.me/

I tried completely deleting history to see if that was affecting it, which it was not. I have also tried changing many other settings to no avail. Any help or suggestions would be greatly appreciated!

Asked by vurden 2 weeks ago

Answered by vurden 2 weeks ago