Showing questions tagged: Show all questions

Accessing Firefox account with secondary email address

Hi Everyone, I cannot access my Firefox account created with 1 of 2 email addresses I use, I'll call this emailA, and do not have Firefox in an Authenticator app nor can … (read more)

Hi Everyone,

I cannot access my Firefox account created with 1 of 2 email addresses I use, I'll call this emailA, and do not have Firefox in an Authenticator app nor can I find the recovery code. The account did have a secondary email address listed. I'll call this emailB. EmailB also gets all alerts when there are changes to the EmailA firefox account such as new system logins and password changes.

Given that emailb gets notifications regarding the account is there a way for me to gain access to the account with emailA as the primary address using emailB?

Failing that, is there support who I can contact to have the account under emailA deleted?

Regards,

Chris

Asked by caevans10 4 days ago

Last reply by Kiki 32 minutes ago

some printer fonts are scrambled

A few pages have scrambled printer fonts, not all. Tried troubleshooting with Reset Firefox printer setting and Reset all Firefox printer settings not even thinking abo… (read more)

A few pages have scrambled printer fonts, not all. Tried troubleshooting with Reset Firefox printer setting and Reset all Firefox printer settings not even thinking about a refresh!

How to I clear the parameters that determine how the printer fonts are controlled. Seems like something is corrupted. Does not scramble most pages. Simplify Pages prints the same page correctly. Same pages print fine in Edge. document attached on how firefox prints the page and how edge prints the same page. Can't be the printer driver.

Eddie Colbert Jr eddielc@erols.com

Asked by eddielc 1 hour ago

Clearing RECENT history deletes ALL history!

Why does Firefox delete ALL history when it asks if you'd like to clear RECENT history. I was silly enough to click on a phishing link and although I exited as soon as I… (read more)

Why does Firefox delete ALL history when it asks if you'd like to clear RECENT history. I was silly enough to click on a phishing link and although I exited as soon as I realised nothing was happening, I asked my security system provider if there was anything I could or should do. Could I login to my bank account, for instance. They suggested removing the item from my browser history. So when I saw the option to delete RECENT history, I thought that would be OK - I didn't need anything I had visited recently. But when I looked I noticed that it had cleared the lot!!

Asked by boardmanwj 3 hours ago

Last reply by jscher2000 2 hours ago

Firefox closing by itself when I was checking out from online shopping at JB Hifi website

I was buying online from JB Hifi website, when I got to the checkout page, Firefox closed itself out. Tried several times and results still the same. I don't have that… (read more)

I was buying online from JB Hifi website, when I got to the checkout page, Firefox closed itself out. Tried several times and results still the same. I don't have that problem with Microsoft Edge. What is wrong? I recently had a virus scare & re-install Firefox. Thanks!

Asked by cammy_qh 4 hours ago

Youtube issues on Firefox

Hi, About 2 weeks ago or so, I started having issues with Youtube on Firefox. It's difficult to explain, but basically, I'll sign on to Youtube. Youtube will show my prof… (read more)

Hi,

About 2 weeks ago or so, I started having issues with Youtube on Firefox. It's difficult to explain, but basically, I'll sign on to Youtube. Youtube will show my profile with all my video recommendations and subscriptions. But, if I click the red Youtube home button on the top left of the page to refresh the site or click a different video, Youtube signs me out and shows me the homepage as if I was signed out or did not have an account. When I do sign back in again, my video recommendations are all messed up (they are mostly the general video recommendations from the unsigned in home page and nothing related to the channels or videos that I watch). When I go to my subscriptions, I have to sign in again. It's becoming really frustrating. I did a full uninstall of Firefox, and it briefly worked, but then Youtube went back to the way it's been behaving. I've cleared my history and cache. I've disabled all extensions. I've logged in and out. Nothing seems to work. Youtube does seem to work normally on Chrome and Edge, and I have not had any issues with any other websites on Firefox. Is anyone else experiencing this problem or have any advice?

I really enjoy using Firefox, and since everything else seems to work, I'd prefer to keep using it. I really don't want to have to resort to using Chrome or Edge to watch Youtube videos.

I'm running Firefox version 83.0 (64bit) on Windows 10

Asked by mrmet118 4 hours ago

How to delete data from Browser

Hello... I'm using the latest version of Firefox and the latest version of Windows 10 ... I'm curious when I do the following with the browser, click History, select from… (read more)

Hello... I'm using the latest version of Firefox and the latest version of Windows 10 ... I'm curious when I do the following with the browser, click History, select from Clear Recent History, have it set for Everything and have all the boxes checked, how is it when I visit a certain website it still show me log into there website? I thought if I delete the everything( cookies, cache ) this wouldn't be the case. Is there a way for the browser to be completely clean from all? thanks

Asked by email4321 1 day ago

Last reply by cor-el 5 hours ago

  • Solved

Firefox upload window for choosing files is full screen, and cannot resize!

For the last few versions of Firefox (up to date on Windows 10 64-bit) the file upload window always opens full screen, and cannot be resized. This is annoying! AND can b… (read more)

For the last few versions of Firefox (up to date on Windows 10 64-bit) the file upload window always opens full screen, and cannot be resized. This is annoying! AND can be totally disfunctional when another bug in Windows leaves an artifact popup in the lower right of my screen that covers the upload window action buttons (Open & Cancel).

I used to get a more normal file chooser window that could be resized...

Asked by PTArtist 11 hours ago

Answered by cor-el 10 hours ago

YouTube player preferences not being saved.

Just recently I noticed that Firefox 83.0 is no longer retaining my viewer settings in YouTube. Specifically the theater mode and autoplay settings. I can set it to theat… (read more)

Just recently I noticed that Firefox 83.0 is no longer retaining my viewer settings in YouTube. Specifically the theater mode and autoplay settings. I can set it to theater mode, and turn off autoplay, and the next time I start Firefox, they are back to their defaults (autoplay on, compact viewer). At first I thought it was a YouTube issue but have tried it on Chrome and Chromium and both browsers save my settings. I'm running ArcoLinux 5.9.10 with I3 WM on both my desktop and laptop. I have both reset and re-installed FF with no change.

Asked by erik45 4 days ago

Last reply by erik45 7 hours ago

Does restoro part of firefox download?

Not sure why this page deleted my question while trying to share data but I'll start again. I'm getting Malwarebyte alerts from something in firefox.exe, it's called rest… (read more)

Not sure why this page deleted my question while trying to share data but I'll start again.

I'm getting Malwarebyte alerts from something in firefox.exe, it's called restoro. It's not a program that's in my control panel so I can't delete it. It was quarantined but seconds later it was trying again. I included an image of the last scan done Nov. 28. I've deleted firefox before but it came back when I installed again. Is it something that firefox is supposed to have or is it some trojan that's latched onto firefox?

Asked by colemyst 2 days ago

Last reply by colemyst 9 hours ago

retrieve passwords and logins

I either lost or deleted all my logins and passwords. Is there a way to retrieve them? All files are backed up on my external hard drive if needed to restore Thanks … (read more)

I either lost or deleted all my logins and passwords. Is there a way to retrieve them? All files are backed up on my external hard drive if needed to restore

Thanks

Asked by jimmygreek 11 hours ago

Last reply by cor-el 9 hours ago

  • Solved

Problems with sessionStorage using local file system

I am using Firefox 83.0 64-bit on a Windows laptop. I was hoping to prototype some website code locally (using the Windows directories) prior to testing with a proper web… (read more)

I am using Firefox 83.0 64-bit on a Windows laptop.

I was hoping to prototype some website code locally (using the Windows directories) prior to testing with a proper website.

I have been unable to get sessionStorage (or localStorage) to pass variables to another page unless they're in the same Windows directory. For instance, if I create 2 very simple and cut-down test files: Test1.html and Test2.html, that contain the following JavaScript:

Test1.html window.sessionStorage.setItem ("html", element.innerHTML); alert ("posting " + window.sessionStorage.getItem ("html")); window.open ("Test2.html", "_self");

Test2.html var html=window.sessionStorage.getItem ("html"); alert ("received " + html);

then it works if the two files are in the same directory. But if Test2 is in a subdirectory, and I change the open call to:

window.open (".\\subdir\\Test2.html", "_self");

then it receives null instead of the HTML that Test1 is sending. I am guessing that there is some code that is treating the change of directory as a cross-origin issue, even though they're under the same root directory.

I appreciate that the specification may be a bit vague in this non-Web situation, but Chrome does what I would expect. I thought someone might want to take a look to check if this was an oversight or deliberate.

Asked by ACProctor 13 hours ago

Answered by jscher2000 13 hours ago

  • Solved

Today, the circular reload page icon disappeared in Firefox 83.0

This morning, I still had the icon. I was already running 83.0. Since then, that icon has disappeared. I tried closing and reopening Firefox, but it is still gone. I use … (read more)

This morning, I still had the icon. I was already running 83.0. Since then, that icon has disappeared. I tried closing and reopening Firefox, but it is still gone. I use that all the time. I don't see any place to restore it. This appears to be an awful bug. The icon used to be next to the Home icon just to the left of the URL bar.

Asked by stevegoldfield 11 hours ago

Answered by cor-el 10 hours ago

Sign up for FireFox forum

How can I sign up for Mozilla (firefox) forum? I have an account, but won't recognize my credentials. They ARE correct. I try to set up a new account and the security que… (read more)

How can I sign up for Mozilla (firefox) forum?

I have an account, but won't recognize my credentials. They ARE correct.

I try to set up a new account and the security question "how many letters in Mozilla" doesn't work. The answer is 7, but says it's wrong. WFT?

Help w**********y@gmail.com

Asked by fl4321 6 days ago

Last reply by cor-el 11 hours ago

Collections sync

Hi- i'm a little confused about the "collections" feature on my pixel. is it supposed to carry over onto my computer? I'd love to access my collections on my desktop. I a… (read more)

Hi- i'm a little confused about the "collections" feature on my pixel. is it supposed to carry over onto my computer? I'd love to access my collections on my desktop. I also recently upgraded my phone- my collections haven't transferred over to my new phone and that's also frustrating. I might just be an idiot but i can't seem to find any documentation on whether collections syncs between desktop and mobile; an indication that this is generally thought to be so obvious it needs no documentation.

Asked by levisjeans5 12 hours ago

mozilla dissapeared

Came home this morning to find a new version of Microsoft Edge on computer,(did not request it). Mozilla was gone. My entire bookmark list was gone and my saved password … (read more)

Came home this morning to find a new version of Microsoft Edge on computer,(did not request it). Mozilla was gone. My entire bookmark list was gone and my saved password list was gone. I turned off the computer before I went out of town for the holiday and turned it on again this morning.

Asked by Paul 12 hours ago

Screenshot function stopped working completely

Hi all, After month of using, the screenshot function of Firefox seems to have disappeared. Right click contextual menu does now show the option to take a screenshot and … (read more)

Hi all,

After month of using, the screenshot function of Firefox seems to have disappeared. Right click contextual menu does now show the option to take a screenshot and the [three dots] -> Take Screenshot menu action does nothing. Moreover, the icon of the function seems to be missing (see attached images). I run latest (83 64-bit) version on a new MacBook pro.

Thanks in advance, Alex

Asked by alexgek 15 hours ago