Firefox Support Forum

So because of the name change, I am prompted to ask "do I even have an account?" The fact that I am able to even ask you this question must mean that I do. I have been using Firefox and Thunderbird for years and never new that it / they needed or came with an account. So I apparently have an account. Now what? What can or should I do with it? Paul Conaway [removed email]

I had Firefox installed in English. After an update/renew (after a long period of not ever launching Firefox), it was displaying in French. I changed the preferred language to English in the Settings, and now I'm getting everything in a mishmash of English and French! (See the attach screenshot.) Even in the same panel, there is a mix of languages (e.g., under History, there's the "Search history" box, and below this, "Aujourd'hui" and "Il y a plus de 6 mois"). I cannot remove French from the language list, and English is already the preferred language.

Relevant information: This is a work desktop where my system settings are in English, but it is connected in a region that frequently uses French (Quebec) so some defaults for my organization might be in French.

Team, I have inadvertently been using 2 different Firefox accounts (for years now), each with one of my primary email addresses. I have a new phone and have been trying to Synchronize both of my laptops to it, thus discovering my problem.

It seems that I have created 2 different Firefox Accounts, each with 1 of my primary email accounts, but both of which have the same profile picture. (Which is why I didn't recognize this before.)

Is there a way to combine my 2 Firefox accounts but keep both of my primary email addresses (thus Merge or Combine, not remove 1)? This will allow both of my 2 laptops have the same configuration and keep all my saved passwords/logins/bookmarks/etc.

Any help would be MUCH appreciated.

For Reference, my devices are: 2x Windows 11 Laptops 1x Android Smartphone.

I have my downloads set to to save file but a save prompt still pops asking what where etc to save.

I have redundantly troobleshooted start over old new, uninstall re install etc but nothing seems to fix it.

I haven't been using Firefox for awhile since i lost my old laptop and phone (to be exact its 4 years or so) and now im back on using it, but i was unable to log in to this exact account at first since this what was prompted when i try to use my password (image one), i did try ask for a password recovery which the same error appeared but for some weird reason after trying it on the mobile version it let me use the google login and im able to get access to it. but it still wont let me change password, add passkey or add 2FA. is this some weird issue going on or am i missing an email or something??

Hey there,

Starting with Firefox v115, you had to set layout.css.page-size.enabled to false in about:config to get the page orientation back for printing PDFs (i.e. Portrait or Landscape).

It seems with the release of v119, this once again is broken and the layout.css.page-size.enabled setting no longer works. Is there something else that needs to be done now? We rely heavily on this and our current workaround is installing the ESR version of Firefox but seems like it'll catch up eventually.

Any help would be greatly appreciated!

Thanks!

Yesterday my websites would automatically sign me in when FF was started. Now, whenever I start FF, I have to sign into everything! Also, upon first startup of FF, it crashes! What has happened to FF???

My Firefox browser always shows nine icons for sites I regularly visit. That's nice. Lately, though, icons for sites I do not want keep popping up displacing ones I do. I delete them and get my favorites back but it's really annoying. Can you stop this?

Hello-

Firefox is not allowing me to use my prefered font for websites that I visit. This seems to have happend with a update to the browser as I never had a problem before. I do everything that is explained in the HELP section, but still fonts are choosen by the website. I do have "let websites choose their own font" unchecked. Any help would be appreciated. Thank you.

Youtube is broken on my Firefox and doesn't load properly a majority of the time. Youtube works fine in private mode and other browsers. Please see picture attached to see what my page looks like when Youtube loads. Any fixes?

Today, out of the blue, my email screen adjusted itself to be very, very tiny. I almost need a magnifier to read it! I cannot find how to put it back to normal!

Please help!

I have removed and downloaded Firefox for windows 10 4 times. each time i try to run it I get the following error "The file or directory is corrupted or un-readable"

[email removed from public]

when the change occurs on Nov1 from firefox to Mozilla do I need to sign in using my current password or will mozilla already know that and I can just access my email and other things by hitting the mozilla icon I do not know if I remember my firefox email password

When I export the data I get three date/time fields with numbers in exponential notation that will not covert to a date in MS Excel, e.g., "1.50931E+12" What am I doing wrong?

Attached is a picture I took of what I'm experiencing. At first I thought it was an issue with my monitor or perhaps my computer hardware, but it seems to only affect Firefox. Besides the obvious black squares you can see, I invite you to look at the top of the page displayed. Where it talks about Megan thee stallion, the "a" and "n" of "Megan" are kind of cut off by something.

I also experienced twice, maybe three times the whole page going blank for a second or so before returning to normal (not my whole screen, just the firefox browser). I just checked and Firefox is up to date.

I don't know if this is relevant, but I also checked Windows Defender and saw it had detected a threat, named Win32/OfferCore. I have since deleted it and have started a complete analysis of my computer which is still underway.

My OS is Windows 10. I hope this can be resolved, as currently it is stopping me from being able to read an article on Wikipedia, with many of the letters being kind of cut in the same fashion as with "Megan".

Thanks for any help, it'll be appreciated