Firefox Community Forum

I used to be able to use UK in the free VPN list, over the last 3 days, since I updated my firefox, I am unable to do so. Has anyone else down under had this problem, if so is there a solution to the issue.

Thanks in advance

I am in China and do not seem to be able to connect to the Mozilla Firefox VPN, to access my gmail (and other features). When I try to turn it on, I get a message: "Could not connect to VPN: Try again in a few minutes" I did this many times. Should I continue trying or is it hopeless?

Thank you

Good evening, the built-in VPN has not been working for a week, when enabled, NO sites open and the message "could not connect to the VPN" pops up, the browser is blocked completely, what to do?

My VPN has. stopped working although it has reset as it does monthly, worked fine a week ago, Still have 50 gig and won't engage with server? any help appreciated....

I'm wondering if there is a compatibility issue with the built-in Firefox VPN and the DoH settings. I have the DNS over HTTPS set to 'custom' with the default option of Cloudfare

With the VPN turned on 1.1.1.1/help shows that I am not connected or using DoH, but the second I turn the VPN off I am connected and using DoH. It seems that the Firefox VPN uses Fastly as its DNS and not the DoH settings I selcted.

Is there a way for the VPN+DoH to work together? Admittedly I'm very new to trying to be more secure/anonymous on the internet, but I was under the impression that having both is better than one or the other.

Am I missing something?

Firefox just automatically updated on my (old) Mac (to version 155) and the VPN has stopped working. I am no longer able to select France as a location which I have been able to do for weeks until now... What's going on?! How is this an improvement?

You say, "Some essential Mozilla services are excluded from VPN routing to ensure sign-in, VPN reconnection, and screens needed to sign in for public Wi-Fi work properly. All other browsing activity in Firefox remains protected when the VPN is on."

How then am I protected in any kind of secure way?

All it would take is the Mozilla services using my public IP to lose my browsing protection. How are those connections secured to protect my identity from being exposed once the VPN is enabled and even after the VPN is enabled?

If the public IP can be discovered at sign-in, re-connections, and public Wi-Fi connections before the VPN is enabled, then that same public IP can be traced through internal logs to uncover all the VPN activity done after sign-in, re-connections, and public Wi-Fi access. So, how exactly can I trust the VPN protects my activity at all?

I'm just curious how you setup any protection prior to the VPN being enabled? I'm a former IT Network Specialist I had my CISCO CCNA certificate (Worked in school districts who wouldn't pay for additional certificates so I did all the study work and practice testing up to the CCNP certification just could never afford to take any of the exams beyond the CCNA). So, when I see these additional things like your 50 GB of free browser VPN and read how it works I get curious about the actual protections being provided. Are the people more vulnerable than they may be led to believe?

When using Firefox 154.0.1 (MacOS) and VPN, my ISP provider seems to randomly change between my selected country (Canada) and current location (US).

Is this a known bug, or is there a setting that I need to tweak?

Thanks!

I'm stuck in a loop with trying to enable VPN. Initial click on the vpn icon in the top right gives me a popup with a "Get Started" button. I clicked that and went through the authentication process (logged into my mozilla account). I then got the popup with the "Next: Turn on VPN" message. However I click on the top right icon again (as indicated in the popup) but I'm back to the icon with the "Get Started" button - then round again...

Free VPN worked for several months..now cannot open it...keeps going in a circle when I try. Many other people are having the same problem...see your list. Please help us.

I love Firefox for so many reasons. I was really excited to learn about the new VPN, but it didn't work. So I recently turned it back on and it still doesn't work. When I set it to an available country, then go to one of their websites, it still says the website is not available in my region. It still knows I'm here, and not there. What should I do? I'm thinking of buying Nord VPN, but I'd rather start here if I can.

VPN has been working like a charm...today I go in circles...it asks me to sign in...ok...screen says go to open screen and open VPN...I click there but VPN takes me back to the original screen coming up first time today.

When navigating to the site https://www.bbc.co.uk/iplayer with Firefox's built-in VPN turned on and the Location set to the United Kingdom the site still displays the message "Sorry, BBC iPlayer isn’t available in your region.". Why is this, and how can it be fixed?