Showing questions tagged: Show all questions
  • Archived

Exporting (not copying) a digital certificate

I wish to export, and not copy, a digital certificate so that I can import it to Keychain on my Mac. The only option in Firefox Browser on Mac is to copy, which means it… (read more)

I wish to export, and not copy, a digital certificate so that I can import it to Keychain on my Mac. The only option in Firefox Browser on Mac is to copy, which means it only opens as a TextEdit and cannot be imported.

Any recommendations?

Asked by adrianpadina 1 year ago

Last reply by cor-el 1 year ago

  • Archived

I need my Tor Browser to work again

i have been using Tor.browser as my default web browser on Macbook for months. Firefox is my 2nd, but two days ago, i was kicked out of Tor, cannot download/use it anymo… (read more)

i have been using Tor.browser as my default web browser on Macbook for months. Firefox is my 2nd, but two days ago, i was kicked out of Tor, cannot download/use it anymore and the reasons given are as follows:

"Tor.browser quit unexpectedly. Click Reopen to open the application again. Click Report to see more detailed information." Ignore Report Reopen (options)

when i have deleted and tried to re-install tor browser, I get the notification that

"Tor Browser quit unexpectedly". No matter what I do

 (I have since done both, obviously & have tried many other things, including trying to Time Travel, which I am not 100% sure how to yet).  the Report states Firefox is responsible for blocking Tor.  how did this happen and suggestions on how to fix.  I have to access Tor to find some pertinent files etc. I have stored there.  thanks

Asked by lanzanalog 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

My old computer crashed and I don't see a profile for it

My computer died today due to water damage, which means I can't turn it back on again. I got a new computer, I've looked all over the Firefox support websites, and can't … (read more)

My computer died today due to water damage, which means I can't turn it back on again. I got a new computer, I've looked all over the Firefox support websites, and can't find a solution as to how to get all of my Firefox data onto this new computer. I tried the profile page, but it looks like a profile for my old computer's Firefox never even existed. I have no idea where to find any of my old data.

Asked by Mundie 1 year ago

Last reply by Mundie 1 year ago

  • Solved

Moving from the ESR version to the "normal" one without loosing settings and bookmarks

Hi, I have a Mac with Sonoma. Somehow a while ago I ended up with Firefox ESR, which I was told that will not be supported after September. I am a non-technical user. W… (read more)

Hi,

I have a Mac with Sonoma. Somehow a while ago I ended up with Firefox ESR, which I was told that will not be supported after September.

I am a non-technical user. While I do have Safari and Chrome, I would prefer to continue using Firefox.

Could you please let me know the steps to execute to somehow switch from the ESR version to the current normal version without loosing settings, bookmarks or ending up with problems? Thanks in advance.

Asked by Sue 2 months ago

Answered by Sue 1 month ago

YouTube Issue

YouTube content doesn't load. Same with NYTimes.com articles. Up to date, no extensions, no add-ons. Running Sonoma 14.4.1 Safari and Chrome work as expected. … (read more)

YouTube content doesn't load. Same with NYTimes.com articles.

Up to date, no extensions, no add-ons.

Running Sonoma 14.4.1

Safari and Chrome work as expected.

Asked by johnedwardlow 5 months ago

Last reply by chris684 1 week ago

weather icon on home page not able to change to my location

Hi, I love the new, little weather app/temperature icon in the upper left of the Firefox home page. HOWEVER, I really want to change it to a city closer to me. I looked… (read more)

Hi, I love the new, little weather app/temperature icon in the upper left of the Firefox home page. HOWEVER, I really want to change it to a city closer to me. I looked up how to do it, but the directions seem WRONG. I cannot hover and find any way to change locations. Is it because I'm on a Mac? or ?

Can you help me? I'm using an iMac computer... everything works, it's updated, what could be wrong?

thanks, Kathy P.

Asked by kathyprice 3 months ago

Last reply by CJ 2 weeks ago

  • Archived

"Did Not Connect: Potential Security Issue" for certain websites after return from China

Hi, I have just returned from China. I use a Macbook Pro and am operating Firefox 118.0.2 (64-bit) I now find that when I use Firefox to access websites blocked in China … (read more)

Hi, I have just returned from China. I use a Macbook Pro and am operating Firefox 118.0.2 (64-bit) I now find that when I use Firefox to access websites blocked in China (i.e google, the Guardian) I get a "Did Not Connect: Potential Security Issue" message. I can access everything with a VPN active I also got this for Microsoft Edge but the problem resolved by clearing cookies (didn't work for firefox) How can I fix this

Asked by Tim Pagella 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

I seriouly think google is manipulating my computer

Everything started when I was fed up with ads on youtube. I purchased ad blocks. Then I had troubles with ad blocks. Ad blocks keeps breaking down. It will work for a… (read more)

Everything started when I was fed up with ads on youtube. I purchased ad blocks. Then I had troubles with ad blocks. Ad blocks keeps breaking down. It will work for a few weeks then cracking. This went on for a long time until finally they said I had an old version, that I have to download the current version and they sent me a link. I tried it and then the link said I have to choose a paying option. I knew that's not a special link. They just sent me the same link for buying a new adblocks. I subscribed a 5 year program. And their service didn't even last a year.

In the mean time google keep flashing the ad of subscribing to youtube with a prime service.

But I started to download Firefox. I had a terrible time downloading it. I failed a couple of times. I finally managed to download and install Firefox. In the mean time the suspicion about google is messing around with my account started.

I haven't been happy with google for a long time, ever since they started to monitor people's comments on youtube. So after I deleted my videos and then I went into troubles of making comments on youtube. Finally I succeeded changing the code they gave me to a name I can remember. In the mean time they discontinued my account. All kind of things happening to me. I finally shrugged them off as a matter of miscommunication. But the flashing ads became a flashing warnings, something like you must choose google or discontinue adblocks. Then I started searching if there's a battle between google and adblocks. Finally firefox came through, and I was still troubled by annoying ads. Finally I got so mad, I just deleted adblocks completely out of my computer. And somehow I found firefox has an option I can turn on to block the ads. Ever since then I was enjoying watching youtube again. And google's warning became more frequent and I just close the window without choosing any options.

All through this period, I ran into troubles with my computer on and off. I keep telling myself it's because my grandson is playing with my computer. But I cannot help thinking things are really getting out of hand. I need some help.

My grandson finally getting used to using my daughter's computer. I really shouldn't have that much trouble any longer. This morning when the stock market started trading. My Robinhood page didn't update and showing the durrent stock prices. It went on for a while. I googled if the market is on holiday. It's not a holiday. Then I tried to refresh the page, and nothing works. I finally deleted the page and started a new page. Then it worked. This went on for about an hour. It seriously disturbed me a great deal. I chatted with Robinhood, and they said they didn't have any trouble with their internet. I know it's time to ask help from Firefox. It's google messing up with my account. Can anyone tell me otherwise? Please help.

Asked by shenjee888 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

Biometric authorization

Hi! I am trying to have a biometric authorization with touch ID on Mac, and it says on the website that the option should pop up when i go to the password settings, but i… (read more)

Hi! I am trying to have a biometric authorization with touch ID on Mac, and it says on the website that the option should pop up when i go to the password settings, but it doesn't, and I don't know how to do it otherwise, or if I should use an extension for example. I find this feature very useful to keep my infos private! Thank you in advance and have a good day!

Asked by yourinaldo 1 year ago

Last reply by James 1 year ago

  • Archived

Opening Firefox browser

My Firefox browser always shows nine icons for sites I regularly visit. That's nice. Lately, though, icons for sites I do not want keep popping up displacing ones I do. I… (read more)

My Firefox browser always shows nine icons for sites I regularly visit. That's nice. Lately, though, icons for sites I do not want keep popping up displacing ones I do. I delete them and get my favorites back but it's really annoying. Can you stop this?

Asked by bobuetz 1 year ago

Last reply by zeroknight 1 year ago

  • Locked

Problems signing in to credit card online banking site after Ver 129.0 update

After Firefox updated my browser version to 129.0, my username and password no longer work on my credit card website. I contacted tech support at the credit card banking … (read more)

After Firefox updated my browser version to 129.0, my username and password no longer work on my credit card website. I contacted tech support at the credit card banking site through a live phone call. I told them about the upgrade and also that I can use Firefox on my iPhone to login successfully. I don't know what version is currently on my iPhone but it does work there. This problem is specifically on my Mac Mini. I also can login using same password and username on the Mac through Safari. Their tech support said the problem is with that version (129.0) Firefox web browser. What say you? Thanks.

Asked by kccwmu1973 2 months ago

Last reply by kccwmu1973 2 months ago

White Horizontal line at top after updating to 129 version whilst watching movies

A white horizontal line in the top of the screen, whilst watching movies in tv5mondeplus.com. This issue happens when installed the recent update 129.0. Tested in other … (read more)

A white horizontal line in the top of the screen, whilst watching movies in tv5mondeplus.com. This issue happens when installed the recent update 129.0.

Tested in other browsers and doesn't appear the white horizontal line on top.

Asked by fdisk2k 2 months ago

Last reply by Sky_Light 1 month ago

When starting Firefox the reopened tabs are showing old versions of the website

1. Close Firefox (FF) with some tabs open 2. While FF is closed the websites are updated 3. Open Firefox, tabs reopen 4. Go to tabs Expected: Tabs should the latest vers… (read more)

1. Close Firefox (FF) with some tabs open 2. While FF is closed the websites are updated 3. Open Firefox, tabs reopen 4. Go to tabs

Expected: Tabs should the latest version of the website (ie the page has been refreshed)

Actual: Tabs are showing the old, previous (cached) versions of the website and not refreshing to show the latest

User has to manuall refresh each tab to see the latest version of the page

Are other people seeing this issue?

Asked by s.harbage 2 months ago

Last reply by s.harbage 1 month ago

  • Solved

How do I hide the top menu bar in Fullscreen view in Mac OS 14.4.1 on MacBook Air?

When I'm in full screen mode, The Apple, "Firefox" "File" "Edit" "View" "History" "Bookmarks" "Tools" etc menu bar shows up at the top and won't disappear. On my iMac Pro… (read more)

When I'm in full screen mode, The Apple, "Firefox" "File" "Edit" "View" "History" "Bookmarks" "Tools" etc menu bar shows up at the top and won't disappear. On my iMac Pro, it doesn't show up. i.e. Off.

I can't figure out what is the setting to make sure it does not appear. I went digging everywhere and can't figure it out. If you could tell me what config, etc I'm missing I'd appreciate it.

Screen shot attached to show which menu bar I mean.

My firefox is up to date: 126.0 (64-bit)

Asked by Kim Yoonmi 김윤미 5 months ago

Answered by cor-el 5 months ago

  • Solved
  • Archived

My bank has recently switched the position of 'online' and 'bank name' in its login URL. How can I delete all history for the old URLs (e.g. Bankname*) without deleting history for all non-bank-related URLs?

My bank has recently switched the position of 'online' and 'bank name' in its login URL. How can I delete all history for the old URLs (e.g. Bankname*) without deleting … (read more)

My bank has recently switched the position of 'online' and 'bank name' in its login URL. How can I delete all history for the old URLs (e.g. Bankname*) without deleting history for all non-bank-related URLs?

Asked by ChrisBG 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Scrambled test on certain websites

On certain websites I am getting scrambled text, mostly in headings and titles, not so much in body text. I have followed several tips from other posts like mine, i.e., i… (read more)

On certain websites I am getting scrambled text, mostly in headings and titles, not so much in body text. I have followed several tips from other posts like mine, i.e., installed Open Sans font, but that did not do it. I turned off hardware acceleration, and cleared the cache. The only thing that did work was to start Firefox in troubleshooting mode. I only have two add-ons running, Short URL and Dashlane, I doubt they're responsible for this. Any other ideas?

Asked by Ken D. 1 year ago

Answered by cor-el 1 year ago