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  • Archived

when going to bank website, my login is automatically put in the fields but the login button can't be picked. i have to reenter the login manually to login??

this only started happening after the last firefox upgrade and it is only a few websites, others all login fine. I tried all different settings, deleted the username/pas… (read more)

this only started happening after the last firefox upgrade and it is only a few websites, others all login fine. I tried all different settings, deleted the username/password from firefox settings but it doesn't help. i literally have the backspace one character of username or password that is saved by firefox and reenter so the login gets highlighted. this is soooo frustrating. Or I can just enter a space in either field and then backspace and login is then high lighted. I'd send screenshots but I really don't want to sent my login information. lol.. I use pnc

Asked by neato3106 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Is there a way to clear the Active Logins in Firefox Programmatically (say Java)

I need to clear active login cache stored by the browser during login in order to avoid automatic login of user if the user clicks back button after logout or access the … (read more)

I need to clear active login cache stored by the browser during login in order to avoid automatic login of user if the user clicks back button after logout or access the same link in new tab before closing the browser. I am able to manually clear and it works as expected. But I need to do it programmatically and couldn't find any feasible solution.

Asked by Sofeiya 2 years ago

Last reply by jscher2000 2 years ago

  • Archived

Firefox storing cookies and site data even in private mode. How do I stop this?

After the latest update Firefox stores cookies and site data even in always private and the content blocking set to custom with everything set it the highest settings. Ex… (read more)

After the latest update Firefox stores cookies and site data even in always private and the content blocking set to custom with everything set it the highest settings. Example i can check my email at outlook com then sign out click forget, then close the browser. then open it and it loads my email account without signing in. The only way it can do that is, the browser is storing cookies and site data. the only way to prevent it from doing this is to do everything i described then open the privacy settings and clear cookies, and site data and clear history, two times. Firefox like this is the most unsecured browser. it was a lot better before all these changes. It was a good idea, but it's caused a lot of troubles with security issues for me.

Asked by Mr. Bobcat 1 year ago

Last reply by cor-el 1 year ago

  • Archived

I am repeatedly asked to log in in Facebook, Yahoo mail. I just set up FFox this morning and it has so annoyed me by asking me to log in again and again. 20-30x

Mozilla support does not receive these questions and calls for help?...this goes to community? How customer facing is this? Not very. I just set up Firefox this morning. … (read more)

Mozilla support does not receive these questions and calls for help?...this goes to community? How customer facing is this? Not very.

I just set up Firefox this morning. I used it years ago but became disenchanted with it dropping my sessions and telling me that Firefox cannot find this site.

Today, in the short time I have been using Firefox again I am repeatedly asked to log in on Facebook & Yahoo mail. Those are the only two sites I have been on today. I could not sign in fast enough on Yahoo Mail to keep up with the sign in messages so I got out of it.

I just set up Firefox this morning and Just being on Firefox such a short time it has so annoyed me by asking me to log in again, again and again. 20-30x and I have not been online much today. This is absolutely ridiculous.

Having people choose to be kept logged in and to save their passwords to try to get around this failure of Firefox is incredible. It is unsafe to their sessions on those sites and it also makes them more exposed to break ins by crooks.

I am not sure what to do to avoid this short of not using Firefox. Does anyone have a solution for this?

Thanks, jaaess

Asked by jaaess 4 years ago

Last reply by user1298613 4 years ago

  • Archived

Keep getting logged out

Firefox for Mac logs me out every time I sleep my computer. I have went to history in settings and unchecked cache and cookies but it still logs me out. It is working fin… (read more)

Firefox for Mac logs me out every time I sleep my computer. I have went to history in settings and unchecked cache and cookies but it still logs me out. It is working fine on my pc but just wont work on Mac.

Asked by mthendersonjr 7 months ago

Last reply by McCoy 7 months ago

  • Archived

When upgrading from 56 to 62 my saved logins and passwords disappeared and copying the files did not help; how can I get them back?

I have just recently moved from Firefox 56 up to 62 (I had a few Legacy add-ons that I didn't want to loose, so I just stopped upgrading at 56; now, I need to upgrade and… (read more)

I have just recently moved from Firefox 56 up to 62 (I had a few Legacy add-ons that I didn't want to loose, so I just stopped upgrading at 56; now, I need to upgrade and found a work-around for the main add-ons that I loose in 62). However, once I upgraded to 62, all of my saved log-ins and passwords were gone. I tried copying the files from my saved profile but that did not fix the problem. However, the passwords are still there, as when I downgrade back to 56, all the passwords come back. Is there any way to get these passwords back or do I have to reenter them all manually?

Asked by Hyldreth 1 year ago

Last reply by Shadow110 1 year ago

  • Archived

Why can't I "log in" on the mint.ca site?

When I go to the Canadian mint website (mint.ca), I get there and see the general information and offerings;however, when I press the "log in" button, nothing happens...t… (read more)

When I go to the Canadian mint website (mint.ca), I get there and see the general information and offerings;however, when I press the "log in" button, nothing happens...the circle keeps turning (forever). This problem started ~3-4 months ago. Previously, Firefox worked flawlessly for years. I kept my Firefox up-to-date and have minimal add-ons. As a trial, I tried using Safari and it worked.

Asked by jukioy 4 years ago

Last reply by guigs 4 years ago

  • Archived

Live Chat?

Doesn't Firefox have a "Live Chat" option for solutions to problems that crop up suddenly??? I can't find one anywhere.....and I need one. I keep getting "unknown login k… (read more)

Doesn't Firefox have a "Live Chat" option for solutions to problems that crop up suddenly??? I can't find one anywhere.....and I need one. I keep getting "unknown login key" for a website that I've been on a lot. Don't understand why it doesn't work anymore......Anybody have a solution?

Asked by kbarr888 4 years ago

Last reply by the-edmeister 4 years ago

  • Archived

Firefox is my browser and google.com is my home page when i open firefox i am automatically logged into google account - i dont want this!

Firefox is my default browser. In Firefox setting, as have google.com as home page. when I open firefox, i get automatically logged into my google account. I DON'T WANT T… (read more)

Firefox is my default browser. In Firefox setting, as have google.com as home page. when I open firefox, i get automatically logged into my google account.

I DON'T WANT TO BE AUTOMATICALLY LOGGED INTO MY GOOGLE ACCOUNT

How can i prevent this?

Asked by jancallecielo 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

Unable to login to www.allstate.com. Clicking on 'LOGIN' won't register.

I encountered this issue before and thought it must have been a fluke, used Chrome and got around the issue. Now here I'm again. Another site that won't let me login us… (read more)

I encountered this issue before and thought it must have been a fluke, used Chrome and got around the issue. Now here I'm again. Another site that won't let me login using Firefox. I wonder if your team can figure this out and update Firefox with whatever it needs to work with all websites and not miss a few. Site name is in title.

Asked by aadmee 2 years ago

Last reply by alan_r 2 years ago

  • Archived

FF won't load. It asks for a user name to install then goes no where.

Am on a corporate laptop. Have always been able to load FF, IE, Chrome, etc., onto the laptop. FF stated an update was available, but when it tried to automatically upda… (read more)

Am on a corporate laptop. Have always been able to load FF, IE, Chrome, etc., onto the laptop. FF stated an update was available, but when it tried to automatically update, it kept saying that there was already another rev of FF in existence, so it would not load update. So I figured I would delete the old version and simply download the most current.

Wrong-o, Bucky. It gave me a "Run as...." window. Since I am not the corp Admin, I chose 'Current user (NAMCK\emxxxx'. I hit OK and it just does nothing. Zippo. Zilch. Nada. Less-than-none. Anyone have any ideas WHY this used to work, well, but is not working, NOW? I have using the other browsers, so sure hope some FF-smart person can provide a solution.

Much grass, Bill

Asked by bconde 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

having trouble logging into wordpress.com on firefox

I'm not sure how to explain. I prefer firefox over chrome. For some reason in the last week, I haven't been able to log into my wordpress.com when I'm on firefox but I … (read more)

I'm not sure how to explain. I prefer firefox over chrome. For some reason in the last week, I haven't been able to log into my wordpress.com when I'm on firefox but I still can on chrome. I've been emailing back and forth with wordpress and they tech person can log into my account with firefox but I still can't. so as far as they are concerned, it's not them it's me or my firefox that is too blame. their last advice was to uninstall firefox and reinstall or just use chrome. So I did uninstall and reinstall firefox and I'm still having the same issues. I really rather not have to use chrome to update my website. What else can I do?

Asked by bethly126 4 years ago

Last reply by cor-el 4 years ago

  • Archived

Signing in issue

Friday, May 17, 2019 ( 10:48 AM ) Good morning, For one thing; why can’t I use the email I am talking about; [email address] (it says it’s in use). How can it be in use w… (read more)

Friday, May 17, 2019 ( 10:48 AM )

Good morning,

For one thing; why can’t I use the email I am talking about; [email address] (it says it’s in use). How can it be in use when I haven’t used it on this website before?

Please view the short video below to what I am experiencing when I try and log into my email account.

https://www.screencast.com/t/2VyeHaFm

Thanks for any help you can give me.

Bill

Email address removed by moderator. Please do not post sensitive information in a public forum. Thanks.

Asked by B1959 1 year ago

Last reply by Wesley Branton 1 year ago

  • Archived

am having difficulty entering web sites that have my ID plus Password set as a default to enter the website. Could the reason be....Is 'Transport Layer Securit

I am told that this proctol change has come into effect since end September this year, I have used my default ID/Password to enter the web site for approx 3 years now and… (read more)

I am told that this proctol change has come into effect since end September this year, I have used my default ID/Password to enter the web site for approx 3 years now and wonder if current difficulty is a 'proctol' related problem. The web site concerned is huge, by any standards.

Asked by Vic1288 4 years ago

Last reply by FredMcD 4 years ago