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Cant delete my account

Hi! I want delete my account. I go to Delete button, at bottom of page. When i complete step 1, in step 2 requires from me a password. I put the correct one, but the web … (read more)

Hi! I want delete my account. I go to Delete button, at bottom of page. When i complete step 1, in step 2 requires from me a password. I put the correct one, but the web say me Wrong password.

This looks like a server error. There is a report in help from 2019...Please delete my account. Thanks.!

Asked by stosco 5 minutes ago

Last reply by Dropa 3 minutes ago

Back up passwords and logins

I wish to backup my password file and tried to follow: https://support.mozilla.org/gl/questions/1189644 I could not work it out and suspect the instructions refer to a ve… (read more)

I wish to backup my password file and tried to follow: https://support.mozilla.org/gl/questions/1189644

I could not work it out and suspect the instructions refer to a version of Firefox I'm not using. My version is 68.12.0esr.

Thanks

Asked by steve_morrisby 6 hours ago

Last reply by cor-el 46 minutes ago

Missing Bookmarks

An automatic update of Firefox which resulted in a "quit/create new profile" choice has removed all my bookmarks Of the four profiles stored in "about:profile" three are … (read more)

An automatic update of Firefox which resulted in a "quit/create new profile" choice has removed all my bookmarks

Of the four profiles stored in "about:profile" three are identical (ie. have only the default bookmarks stored) and one, generates a "quit/create new profile" message.

The "bookmarksbackup" folder (in /home/user/.Mozilla/Firefox/zs1jki8t.default) is empty.

The "import/backup" option (in Manage Bookmarks) offers nothing to choose. There is no 'list of dated automatic backups.'

Firefox did not create an "Old Firefox Data" folder on the desktop.

Browser privacy "strict". "Never remember history" was selected.

Running Firefox in Manjaro (Linux)

Help.

Asked by Wayn58 14 hours ago

Last reply by Terry 1 hour ago

Can't get rid of google.com as startup page

Hi, Just installed Ubuntu on a new laptop, with Firefox. No add ons. Have changed my homepage to www.duckduckgo. Have changed my default search engine to duckduckgo. In a… (read more)

Hi, Just installed Ubuntu on a new laptop, with Firefox. No add ons.

Have changed my homepage to www.duckduckgo. Have changed my default search engine to duckduckgo. In about:config my browser.startup.homepage says www.duckduckgo.

Have also changed browser.startup.homepage_override.buildID to www.duckduckgo.com and browser.startup.homepage_override.mstone to www.duckduckgo.com

But STILL, every time I start Firefox, I'm taken to google.com. Please cn someone tell me how to stop google coming up when I start Firefox.

Thanks, Ivan

Asked by ivanwonbtanner 5 hours ago

Last reply by jscher2000 - Support Volunteer 3 hours ago

Remember Download lastDir (real file system directory)

Hi, Downloading files to a system directory (Linux) such as /home/me/doc/here /home/me/doc/there Have Ask me where to save files checked. But lastDir is not a real direc… (read more)

Hi, Downloading files to a system directory (Linux) such as /home/me/doc/here /home/me/doc/there Have Ask me where to save files checked.

But lastDir is not a real directory I can navigate, such as /run/user/1000/doc/3dcccd48

This causes the user needs to navigate sometimes very long system directory tree for each successive file download.

In about:config I set:

 browser.download.lastDir 
 browser.download.lastDir.savePerSite	false	
 browser.open.lastDir

But every time these are obfuscated to something like: /run/user/1000/doc/3dcccd48

This introduces about 10 user interactions with mouse/keyboard for each file I download in succession.

How do I get FF to stop obfuscating real system directories for "lastDir"

Really really appreciate the help :)

Asked by tribhuvanji 6 hours ago

Other Bookmarks did not show up when I imported into Linux Parrot from Windows 8.1

I imported my bookmarks from a windows 8.1 computer to Parrot Linux Debian desktop (2 different computers). I am missing the everything from 'Other Bookmarks' after I imp… (read more)

I imported my bookmarks from a windows 8.1 computer to Parrot Linux Debian desktop (2 different computers). I am missing the everything from 'Other Bookmarks' after I imported it into the Linux computer, I can see all everything from 'Bookmarks Menu' though. The windows machine is not working anymore. But I have a saved copy of all the bookmarks from the windows 8.1 computer.

Is there a reason my import left out the Other Bookmarks but imported the Bookmarks Menu? How do get them into the linux firefox browser.

Firefox 78.15.0 oesr Linux Parrot home edition OS version 4.11

Thanks in advance

Asked by pocket123vpn 1 week ago

Last reply by jscher2000 - Support Volunteer 6 hours ago

F1TV stream

Formula1.com stream does not work with message 'Firefox is installing components needed to play the audio or video on this page. Please try again later.' Restarting brows… (read more)

Formula1.com stream does not work with message 'Firefox is installing components needed to play the audio or video on this page. Please try again later.'

Restarting browser, toggling DRM, using private window does not solve this.

Asked by jsts 16 hours ago

Last reply by cor-el 8 hours ago

Firefox Raspberry Pi

Raspberry Pi B+ v2 latest OS and upgrades Trying to install Firefox. sudo apt-get install firefox appears to work with Firefox appearing in applications list. But click … (read more)

Raspberry Pi B+ v2 latest OS and upgrades

Trying to install Firefox. sudo apt-get install firefox appears to work with Firefox appearing in applications list. But click on it, get busy indicator for ~10 sec, then nothing. Rpi reverts to normal idle screen awaiting input.

If I try to install again get message that already have latest verson 91.10.0esr-1-deb11u1+rpi

Help please

Asked by chipmuzz 14 hours ago

Last reply by jonzn4SUSE 12 hours ago

No sound in Firefox only with Arte.tv direct or replay

Lorsque je veux regarder une émission en direct sur Arte.tv ou une émission en replay, le son n'est pas activé automatiquement. Je dois aller dans les réglages du son de … (read more)

Lorsque je veux regarder une émission en direct sur Arte.tv ou une émission en replay, le son n'est pas activé automatiquement. Je dois aller dans les réglages du son de mon interface Manjaro Linux Cinnamon pour activer le volume sonore qui est à zéro sur ce site. Je ne rencontre pas ce problème avec les sites de France Télévision (France 2 ou France 3). J'utilise la dernière version de Firefox v 101.0.1 64 bits

Asked by Philippe F 6 days ago

Last reply by jonzn4SUSE 12 hours ago

codeblocks not rendering correctly

I have no problems with chrome but when I pull up some of the websites that have no problem loading up in chrome on firefox I get those half-cut codeblocks, not sure how … (read more)

I have no problems with chrome but when I pull up some of the websites that have no problem loading up in chrome on firefox I get those half-cut codeblocks, not sure how to fix this, any advice would be deeply appreciated!

Asked by shuklamanmohan21 2 days ago

Last reply by Balázs Meskó 14 hours ago

I can't automatically set Firefox to go to a new tab when clicking on DuckDuckGo's search results

I have When you open a link, image or media in a new tab, switch to it immediately" selected, but it doesn't go there when I do select a result from DuckDuckGo or Google.… (read more)

I have When you open a link, image or media in a new tab, switch to it immediately" selected, but it doesn't go there when I do select a result from DuckDuckGo or Google. I need to right click my mouse and select "Open Link in new tab". How do I make this happen?

Asked by George 2 days ago

Last reply by Terry 1 day ago

screen sharing access

When I join a Google Hangout and try to share my entire screen, Firefox always prompts me whether to share a window or the entire screen. I always want to share the entir… (read more)

When I join a Google Hangout and try to share my entire screen, Firefox always prompts me whether to share a window or the entire screen. I always want to share the entire screen. But when I enable the checkbox for "Remember this decision" I get this warning: Firefox can not allow permanent access to your screen.

Why does this happen? Is it because I'm on a unbuntu or is it specific to ubuntu Catalina?

Asked by gowthamimulakala9036 1 day ago

Last reply by cor-el 1 day ago

Redirect Issue in firefox browser

I have been using firefox on ubuntu 22 for more than a month and everything was working fine untill 4 days earlier when i first got error relating to security certificate… (read more)

I have been using firefox on ubuntu 22 for more than a month and everything was working fine untill 4 days earlier when i first got error relating to security certificate issue and data hijacking. But i have been using same sites earlier too without any issue. Also those sites are just articles on site without any personal information. From last 2 days i am also getting redirecting issues. First site to redirect to during google search is bestbonusprize.life then if i disable adblocker it just keep redirecting. I don't have any issue accessing same site in google chrome. I just have firefox installed till 4 days earlier, but when i start getting issues i installed chrome to test if i am getting same issue but all work good in chrome. One of the main change from earlier is i was in different location using different wifi provider. It could be one of the issue but i am not sure as other people using same wifi don't have much issues. Plus things work fine in chrome. I tried using anti-malware but malwarebyte is only available for window and i don't know any thing about anti-virus and malware removal for ubuntu as never needed it. Please guide me for securing my firefox browser. Regards.

Asked by traptit1 2 days ago

Last reply by jscher2000 - Support Volunteer 1 day ago

In Firefox no download/upload popup window is appearing

I've been using firefox for so long, but now I'm having an issues where I'm not able to download anything. Whenever I click on either download or upload buttons, no windo… (read more)

I've been using firefox for so long, but now I'm having an issues where I'm not able to download anything. Whenever I click on either download or upload buttons, no window popups. I tried Brave browser with same, but it crashes. This problem started on Firefox. Helps would be appreciated. (Sorry due to same issue I can't upload screenshot/video sample of the problem).

Asked by grvrawat999 1 month ago

Last reply by Terry 1 day ago

Firefox vers 91.10esr(64bit):-"cannot load M3U8:levelLoadTimeOut"

Hi!, recently i have been having this browsing problem whenever I open the news website at https://www.cgtn.com/channel/documentary. The site wont load and error is shown… (read more)

Hi!, recently i have been having this browsing problem whenever I open the news website at https://www.cgtn.com/channel/documentary. The site wont load and error is shown- "cannot load M3U8:levelLoadTimeOut". Have tried numerous times but failed to load. However other web sites have no problem and prior to this I am able to surf at all times. What must I do to get back the browsing? Any help is appreciated. Thanks

Asked by xxmanreturns 1 week ago

Last reply by cor-el 2 days ago

how to disable description popups of bookmarks

How can I stop Firefox from changing what appears on the screen when the cursor simply passes over it? (I suspect that feature of web browsers was created to make navigat… (read more)

How can I stop Firefox from changing what appears on the screen when the cursor simply passes over it? (I suspect that feature of web browsers was created to make navigating quicker while using the touch pad. My touch pad is disabled whenever a mouse is connected to the computer so that feature of web browsers isn't only not needed but is very annoying. Please tell my how to turn that feature off. Bob

Asked by asnt_level_two 2 days ago

Feature Request, Cookies API - Help finding cookie source

Hello, I am the developer of the "FlagCookies" - add-on: https://addons.mozilla.org/de/firefox/addon/flag-cookies/ I would like to make a request to include "window id" a… (read more)

Hello,

I am the developer of the "FlagCookies" - add-on: https://addons.mozilla.org/de/firefox/addon/flag-cookies/

I would like to make a request to include "window id" and "tab id" in the cookie "onCookieChanged" -Event triggered dynamically.

At the present state it is not possible to identify where a cookie is originating from, only the "cookies.cookie" values, but no values for "Window" and "Tab Id" which would dramatically help to assign a cookie to a particular domain even if the "cookie.originURL" or "cookie.url" is different from the surfed on website.

As an example, you can visit "https://freenet.de" which loads different ad trackers - which cookies are displayed as "Cross Origin" in Flag Cookies. A screenshot is attached.

In case you need clarification or more information, please let me know.

Asked by uniqs_ 3 days ago

Last reply by jscher2000 - Support Volunteer 3 days ago

Firefox sync does not work on chromebook

I recently got a chromebook and the firefox sync is not working on it. For "last synced" it gives the last time I tried to refresg it but nothing syncs up. I've had it fo… (read more)

I recently got a chromebook and the firefox sync is not working on it. For "last synced" it gives the last time I tried to refresg it but nothing syncs up. I've had it for a few hours and since it's via google play I beleive it's technically the Android version.

Asked by ffrealsync 4 days ago

Last reply by jonzn4SUSE 3 days ago