Showing questions tagged: Show all questions
  • Archived

Settings Flaw

Under Settings, Firefox will not allow me to check the box to "Open previous windows and tabs. WHY? It has always worked before. Did the recent iOS update do this? … (read more)

Under Settings, Firefox will not allow me to check the box to "Open previous windows and tabs. WHY? It has always worked before. Did the recent iOS update do this?

Asked by dwjxcpt 8 months ago

Last reply by dwjxcpt 8 months ago

  • Archived

Problems with Ancestry.com

Ancestry is blaming Firefox for the inability to view DNA matches on their site. Is this true? are you working on it? Do you want me to dump Firefox and use Google Chrome… (read more)

Ancestry is blaming Firefox for the inability to view DNA matches on their site. Is this true? are you working on it? Do you want me to dump Firefox and use Google Chrome as Ancestry suggests?

Asked by pshea2 1 year ago

Last reply by cor-el 1 year ago

  • Archived

CONNECTIVITY

I use Firefox for going onto AOL and keep getting the message below. Would appreciate talking with someone and even better, getting onto my MacBook Air and help me out. T… (read more)

I use Firefox for going onto AOL and keep getting the message below. Would appreciate talking with someone and even better, getting onto my MacBook Air and help me out. Talking is most helpful. Tim

Hmm. We’re having trouble finding that site. We can’t connect to the server at www.effulgencefoundation.org. If you entered the right address, you can: Try again later Check your network connection Check that Firefox has permission to access the web (you might be connected but behind a firewall)

Asked by timpotter 8 months ago

Last reply by Paul 8 months ago

  • Solved
  • Archived

Right click on mouse just quit offering option to "open in a new tab"

On a Mac, OS 11.7.7. When I have right-clicked with my Apple mouse on an link in a website page, I've been shown the option "Open page in a new tab". That option has ju… (read more)

On a Mac, OS 11.7.7. When I have right-clicked with my Apple mouse on an link in a website page, I've been shown the option "Open page in a new tab". That option has just disappeared on me, unless I simultaneously press the Control key. What can I do to restore that function (without simultaneously pressing Control)? Even if you cannot answer my question, it would be helpful to know whether the problem is in a Firefox setting or an IOS setting.

I'll be most grateful for your help. Thank you

Asked by jayhhpc 10 months ago

Answered by jayhhpc 10 months ago

  • Archived

Application error: a client-side exception has occurred (see the browser console for more information).

My wsj.com suscription loads the main, then briefly shows some of the content before dissapearing with this one line Application error: a client-side exception has occurr… (read more)

My wsj.com suscription loads the main, then briefly shows some of the content before dissapearing with this one line Application error: a client-side exception has occurred (see the browser console for more information). Using an older Mac that can not be updated to the latest IOS and wsj support said that Apple made changes so I can't load the contents..... any suggestions or solutions? thank you

Asked by Avi Mairowitz 11 months ago

Last reply by James 11 months ago

  • Archived

Firefox V112 (64 bit) slow to load pages

Hi all. Permit me to say thank you in advance to the people responding. I am running a late 2010 MacBook Air, Firefox V 112 (64 bit), IOS 10.13.6. Search Engine is Duc… (read more)

Hi all. Permit me to say thank you in advance to the people responding.

I am running a late 2010 MacBook Air, Firefox V 112 (64 bit), IOS 10.13.6. Search Engine is Duck Duck Go. Web pages have become very slow to load. Lower left hand part of the screen displays "waiting for Duck Duck Go, waiting for YouTube, etc." I have the same problem with a like vintage Lenovo V460 running Windows 10. It's not the router because my smartphone loads pages wicked fast and it uses my router for data. The phone is using Firefox Focus.

Changing the browser to Safari speeds loading. Changing the browser to Edge does the same for the Lenovo V460.

This problem began with both computers after Firefox recent updates, although I don't recall when it started. Suggestions? I have been a Firefox user since forever ago and I'd really like to keep using it.

Thanks again.

Allen.

Asked by Allen Green 1 year ago

Last reply by Allen Green 1 year ago

  • Archived

How to see images online in their original size, instead of fit-to-the-window?!

I have Firebox as my default browser, both on my iMac and my PC laptop. Problem is, when I click on a photograph on line, it loads the image fit to the screen, instead of… (read more)

I have Firebox as my default browser, both on my iMac and my PC laptop. Problem is, when I click on a photograph on line, it loads the image fit to the screen, instead of its original size! How can I change the setting on both my devices so this won't happen?! When I use Chrome, those images are all loaded in their original, large size, but not when I use Firefox! WHY?!!! I have tried the Firefox settings but can't find a solution! Thank you for your help.

Asked by UIPHD87 1 year ago

Last reply by cor-el 1 year ago

  • Archived

I need to download Firefox 78.0 for my Mac OS X Yosemite version 10.10.5

Hi, I need to download Firefox 78.0 for my Mac OS X Yosemite version 10.10.5 but I can't find it. Can you please help me, letting me know from where to download it? Than… (read more)

Hi, I need to download Firefox 78.0 for my Mac OS X Yosemite version 10.10.5 but I can't find it. Can you please help me, letting me know from where to download it? Thanks, Ro

Asked by ro_moreno 1 year ago

Last reply by AliceWyman 1 year ago

  • Archived

EZY Photo add on to mozilla

I am running on a mini Mac, OS v, 12.6.2. I have activated the extension (add on) for EZY Photo, but don't know how to get access to edit photos. I've checked in my Mo… (read more)

I am running on a mini Mac, OS v, 12.6.2. I have activated the extension (add on) for EZY Photo, but don't know how to get access to edit photos. I've checked in my Mozilla Firefox preferences and the extension is activated. I have not set the extension to private. But don't see a EZY Photo tab on my home page nor do i see one when i open a program like Preview, Photo Booth, Photos, Google Photo. Any suggestions on what I am not doing right?

Asked by madrobdm2 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

MacOSX 10.11.6 compatable firefox download

I own an Intel-based Macbook Pro using iOS 10.11.6, on a 2.4 GHz Intel Core i7 machine. Which version of Firefox can I download and use on this machine. 16 GB ram and 15 … (read more)

I own an Intel-based Macbook Pro using iOS 10.11.6, on a 2.4 GHz Intel Core i7 machine. Which version of Firefox can I download and use on this machine. 16 GB ram and 15 inch, late 2011 model?

Don Ricks

Asked by Donrix 1 year ago

Last reply by cor-el 1 year ago

  • Archived

I need to change my downloads

I have been trying to attach Excel files to my emails on my MAC but they cannot be opened by the recipients. How can I get my Word and Excel files to be opened when I at… (read more)

I have been trying to attach Excel files to my emails on my MAC but they cannot be opened by the recipients. How can I get my Word and Excel files to be opened when I attach them?

Asked by Gus Agostinelli 1 year ago

Last reply by Paul 1 year ago

  • Locked
  • Archived

Program freezes

For the last few weeks, Firefox freezes up occasionally. Sometimes, I have to Force Quit to get out of it as Quit Firefox won't close the program. Using Ventura 13.0 on… (read more)

For the last few weeks, Firefox freezes up occasionally. Sometimes, I have to Force Quit to get out of it as Quit Firefox won't close the program. Using Ventura 13.0 on a M1 MacBook Air. It was happening before Ventura as well. Fairly recent issue.

Asked by Ray 1 year ago

Last reply by Wayne Mery 1 year ago

  • Archived

Add On for ID Resolve Software

I purchased ID Resolve but there is no Add On for it that I can find. It only seems to work on Chrome & Safari which I do not want to use. The online software is runn… (read more)

I purchased ID Resolve but there is no Add On for it that I can find. It only seems to work on Chrome & Safari which I do not want to use. The online software is running "Iris" and works well with Chrome, but I prefer to use Firefox, please help.

Asked by rda101 1 year ago

Last reply by Dropa 1 year ago

  • Archived

Access to sites

I am a biomedical research and need to log into the login.gov site to manage my grants. However, access to this site is blocked in Firefox but works fine on Chrome. I'd … (read more)

I am a biomedical research and need to log into the login.gov site to manage my grants. However, access to this site is blocked in Firefox but works fine on Chrome. I'd rather stay with Firefox but will switch to Chrome if this can't be fixed. Thanks, Claire

Asked by claire.moore@tufts.edu 1 year ago

Last reply by jonzn4SUSE 1 year ago