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  • Archived

Flash videos hang the entire browser, killing plugincontainer.exe wakes Firefox up again

I need help! :) Disclaimer: I'm actually trying to help a friend of mine, and I personally spent over an hour at my friend's apartment trying to fix his Firefox. I'm pos… (read more)

I need help! :) Disclaimer: I'm actually trying to help a friend of mine, and I personally spent over an hour at my friend's apartment trying to fix his Firefox. I'm posting here so I can hopefully get some more tips from all experts here.

Symptom: Firefox completely hangs when playing back Flash videos (eg. Youtube). You can usually still hear the audio in the background, but the video freezes, and indeed the entire UI freezes. You can't even click the red [X] button to close the window at that point.

Workaround: Getting the Windows Task Manager up and killing plugincontainer.exe makes Firefox respond again, showing the "Plugin crashed" box in place of the video, and you can finally interact with the browser again.

I've tried the following:

  • Ensuring that he's running the latest Firefox (8.0.1)
  • Upgrading Flash to latest version - same problem before and after
  • Upgraded the graphics card drivers to the latest version (it's a ATI Radeon HD 3200) - same problem before and after
  • Created a new Firefox profile - still the same problem
  • Made a clean install of Firefox by wiping the program folder - still the same problem
  • Created a new Windows login account - still the same problem
  • Tried in IE - it works fine!
  • Tried in Chrome - it works fine!

I'm suspecting that this is some sort of graphics driver/flash issue, but what really boggles my mind is that it works fine in Chrome, which (I think?) uses the same non-ActiveX version of the Flash plugin.

Another piece of evidence that I think points to the device driver: running Windows in Safe Mode actually makes the video play fine (although very very low fps).

Any clues, anyone? I feel like I've tried all possible troubleshooting steps!

Asked by David Tenser 8 years ago

Last reply by cor-el 8 years ago

  • Solved
  • Archived

Flash doesn't work in Firefox 13

Installed Firefox 13 yesterday. Now flash doesn't work. Have done all the supposed fixes to no avail. Have uninstalled and reinstalled flash. I'm at my wits end with … (read more)

Installed Firefox 13 yesterday. Now flash doesn't work. Have done all the supposed fixes to no avail. Have uninstalled and reinstalled flash. I'm at my wits end with this issue. I'm a web designer who uses flash in a number of my sites. VERY IRRITATING when my sites don't display properly. Anyone have a solution other than the pat Mozilla "fixes"?

Asked by bobcattexas 8 years ago

Answered by Barbossa 8 years ago

  • Archived

Since upgrade to FF13: having problems with flash content, especially videos when scrolling/multi tasking--freezing the video and sound for 1-2 sec. Any advice?

At first, the same night I decided to update--things were fine but after using the browser hours later a second time: some flash scripts would simply not respond and free… (read more)

At first, the same night I decided to update--things were fine but after using the browser hours later a second time: some flash scripts would simply not respond and freeze the tab the content is on or like in my question, constantly stutter. The problem for flash videos only seem to occur when I scroll onto links or when moving up/down a page. I encountered similar problem with FF7--like that time, I installed/uninstalled the flash player and even resetted firefox but to no avail--the problem persisted. It is also present while in safe mode. P.s. such problem is seemingly not present in other browsers which brought me to ask this question for assistance.

Asked by Lucavi 8 years ago

Last reply by HiryuXIII 7 years ago

  • Archived

Can not view any videos on firefox.

Anytime I want to view a video from within Firefox (YouTube or other) I am not able to view it. With YouTube I get the message "Error occurred. Please try again later." … (read more)

Anytime I want to view a video from within Firefox (YouTube or other) I am not able to view it. With YouTube I get the message "Error occurred. Please try again later." Other videos just give a blank page. I checked my plugins, they are all up to date. I am using Firefox version 13.0.1. I don't have this problem when I use other browsers such as IE. Any help would be appreciated.

Asked by savmoy 8 years ago

Last reply by juhnar 7 years ago

  • Archived

Radio Freezes While in Facebook App

I listen to the radio via Firefox in a separate flash window from my browser. However, when I enter into a Facebook app (e.g. Farmville), the radio freezes. This also … (read more)

I listen to the radio via Firefox in a separate flash window from my browser. However, when I enter into a Facebook app (e.g. Farmville), the radio freezes.

This also happens when I am running a video in a separate window.

I assume there's something keeping two flashes from running at the same time, but I have no idea what that may be. I know it is possible because I used to do it with IE.

Asked by SLagonia 7 years ago

Last reply by SLagonia 7 years ago

  • Archived

flash content distorts when scrolling and switching tabs.. since FF 13.0.1..

Before describing the issue Please note from the System Details pane to this post that I have the latest flash, etc. And Windows updates,are up to date. ================… (read more)

Before describing the issue

Please note from the System Details pane to this post that I have the latest flash, etc.

And Windows updates,are up to date.

======================================

Issue: Scrolling distorts flash player window (Youtube, hulu, etc.)

Since: FF 13.0.1 update in June. (I posted on the issue under "badly scrambled images".)

Problem is still there with FF 14.0.1

This distortion happens:

  1. even with just starting the browser (so no bloated cache)
  2. even with just only one or two tabs open.

And since last week's update to FF 14.01, I have also detected:

Switching to the the tab with flash content will "imprint" the image from the my previous tab on to the flash player. I have to scroll or refresh to get the flash player to show its content.

FYI, none of these flash player problems occur with IE9.

The advise from a regular contributor was to turn off hardware acceleration, but these did not solve this issue.:(

Solutions suggesting disabling all the plugins etc. have not solved the problem either.

So if you can tell me some other way to solve this, I will appreciate it.

Thanks.

Images:

[URL=http://imageshack.us/photo/my-images/824/ff14scramblesyoutubecon.png/][IMG]http://img824.imageshack.us/img824/4443/ff14scramblesyoutubecon.th.png/IMG/URL

[URL=http://imageshack.us/photo/my-images/715/stillscrambledflashcont.png/][IMG]http://img715.imageshack.us/img715/6813/stillscrambledflashcont.th.png/IMG/URL

Asked by reva12 7 years ago

Last reply by reva12 7 years ago

  • Archived

Firefox hanging when trying to load any flash website on Win2008R2

After updating to Firefox 14 and to the 11.3 flash Firefox will hang on every flash website I try to view on a Win2008R2 server. I can reproduce this on several machines … (read more)

After updating to Firefox 14 and to the 11.3 flash Firefox will hang on every flash website I try to view on a Win2008R2 server.

I can reproduce this on several machines after installing the latest Flash update and it does not repro if I disable the flash plug in.

I have already tried completely uninstalling everything from scratch on this server with no results, including deleting all files related to flash and FF.

Asked by DjDvr 7 years ago

Last reply by AliceWyman 7 years ago

  • Solved
  • Archived

flashplayer videos - black and no sound

Apparently I need to downgrade from flashplayer 11.3 to 11.2 to solve this problem, thereby losing the security updates in 11.3. I don't want to do this. Does anyone kno… (read more)

Apparently I need to downgrade from flashplayer 11.3 to 11.2 to solve this problem, thereby losing the security updates in 11.3. I don't want to do this.

Does anyone know approximately when a flashplayer update that fixes this problem will be available? I've waited already several months for a fix.

Asked by rts name 7 years ago

Answered by AliceWyman 7 years ago

  • Archived

When can I use the newest Adobe Flash Player with Firefox 3.6.13?

I have version Adobe Flash Player 11.2.202.233 any version newer then this causes Firefox to crash close and reopen to same page and I have to open in safe mode and close… (read more)

I have version Adobe Flash Player 11.2.202.233 any version newer then this causes Firefox to crash close and reopen to same page and I have to open in safe mode and close Firefox and reopen again and then un-install Flash and then install the version listed here.

When will I be able to use a newer version of Adobe Flash Player on Firefox 3.6.13?

The reason I can't update my Firefox is because I can no longer force Firefox to save my username/passwords on my Banks website and other sites that use the feature to turn Off saving password but in this version I can bypass that command in one of the component files.

Asked by MrDave007 7 years ago

Last reply by AliceWyman 7 years ago

  • Solved
  • Archived

Flash player very slow only in FF

Firefox: 16.0.1 Flash player: 11.4 - Running in safemode - Latest video drivers When on a youtube video, I can move the mouse around the buttons and it will take about 3 … (read more)

Firefox: 16.0.1 Flash player: 11.4

- Running in safemode - Latest video drivers

When on a youtube video, I can move the mouse around the buttons and it will take about 3 seconds for the mouse to travel between the buttons. The same happens on the BBC News website.

All other flash videos seem to function correctly.

Watching youtube/BBC news in IE works fine. Currently, FF is unusable for these websites.

This also happens in safe mode.

Asked by grapeman 7 years ago

Answered by cor-el 7 years ago

  • Archived

When is Firefox metro going to come to 32 bit windows 8? and can improve flash and html 5 performance!

When is Firefox metro going to come to 32 bit windows 8 and can you improve flash and html 5 performance it cant play 1080p videos smoothly I love Firefox but I'm using I… (read more)

When is Firefox metro going to come to 32 bit windows 8 and can you improve flash and html 5 performance it cant play 1080p videos smoothly I love Firefox but I'm using IE 10 for browsing and video, then Firefox for developing but want to use it for everything!

Asked by matthew.hayllar 7 years ago

Last reply by AliceWyman 7 years ago

  • Solved
  • Archived

The new firefox uses way too much RAM when compared with Chrome or Internet Explorer.

Before an administrator responds, please read, as I have noticed that many times concerning this issue, in other threads, the admins will respond like cartoon characters,… (read more)

Before an administrator responds, please read, as I have noticed that many times concerning this issue, in other threads, the admins will respond like cartoon characters, not really listening to what people are saying. I have no extensions or add-ons in Firefox (latest version), Chrome (latest version), and Internet Explorer. When I have a blank page open, and only one page, Chrome is using 52M of RAM, IE is using 47M, and Firefox is using 153M. It is a freshly-reinstalled copy, I have no preferences at all, no bookmarks, nothing. Can anyone explain why Firefox is required to use three times as much memory as the other two competitors?

Asked by c9912 6 years ago

Answered by c9912 6 years ago

  • Archived

adobe flash player plugin keeps crashing using facebook games

My adobe flash p;ayer plugin is crashing many times a day for over a month now using the facebook games, I sent crash reports in many times stoped now, just reload page, … (read more)

My adobe flash p;ayer plugin is crashing many times a day for over a month now using the facebook games, I sent crash reports in many times stoped now, just reload page, this is getting to be a big pain in my butt. I also unistalled the plugin and reinstalled many times to try to correct this, still crashing....

Asked by jgouse1 6 years ago

Last reply by itsmemjithin 6 years ago

  • Archived

How to enable an old version of flash

I'm running Ubuntu 12.04, firefox 25 on a older machine with socket A CPU. It does not support SSE2, thus Flash 11.2 is not an option. I installed 11.1.r102, but Firefox … (read more)

I'm running Ubuntu 12.04, firefox 25 on a older machine with socket A CPU. It does not support SSE2, thus Flash 11.2 is not an option. I installed 11.1.r102, but Firefox won't let me used it because it detects it's an old version. Chromium works fine though.

So how do I force Firefox to use the version of flash I want it to use??

Asked by ventsyv 6 years ago

Last reply by AliceWyman 6 years ago

  • Archived

Flash keeps crashing

Plugin alert sometimes ,but mostly crashes for 5-7 seconds and sometimes the computer stops processes same time.everything up to date,has been doing this for the last sev… (read more)

Plugin alert sometimes ,but mostly crashes for 5-7 seconds and sometimes the computer stops processes same time.everything up to date,has been doing this for the last several updates of firefox and flash.tried a lot of things ,do not want to do hard remove and reload.

Asked by tfinniii 6 years ago

Last reply by AliceWyman 6 years ago

  • Solved
  • Archived

Flash stops working and freezes firefox. I have Fast dial and dont want to lose it so what can I do to fix this?

It doesnt matter what site or what I am doing it will come up randomly and freeze firefox then finally a box pops up and says Flash is busy or not responding continue or … (read more)

It doesnt matter what site or what I am doing it will come up randomly and freeze firefox then finally a box pops up and says Flash is busy or not responding continue or stop plugin. Naturally I stop plugin. I always install the latest flash versions I have even uninstall and reinstalled flash and downgraded and still no change or it bugs me to update. I am using firefox 26.0 I usually stay away from the betas if all possible. My biggest worry with using the reset firefox or making a new profile is my fast dial I have tons of sites right there waiting for me to click on and im afraid if I do all this I will lose it. But I have used same profile for years and years so maybe its time. I will just have to redo my fast dial I guess Unless someone can come up with another way to do it. I have disabled hardware acceleration on firefox I have to it makes my browser do some weird things. I also have disabled Hardware acceleration in flash as well. I have cleant temp files and registry. I am good with computers but have never seen issues like this with flash. If anyone could help that would be great. Thanks.

Asked by nickm25 6 years ago

Answered by nickm25 6 years ago

  • Solved
  • Archived

WTF, Firefox? (buggy windows)

This issue is pissing me off no end! See the multiple threads on it, below: When opening a second window, Firefox switches me back to the first one and it's driving me c… (read more)

This issue is pissing me off no end! See the multiple threads on it, below:

When opening a second window, Firefox switches me back to the first one and it's driving me crazy. Why is this happening? http://support.mozilla.org/en-US/questions/960843 (5/31/13)
When opening a second window, Firefox switches me back to the first one and it's driving me crazy. Why is this happening?  http://support.mozilla.org/en-US/questions/938033 (9/26/12)
Firefox Opening new windows reverts to original Window    http://support.mozilla.org/en-US/questions/936004
Opening New Windows and Shockwave Flash http://support.mozilla.org/en-US/questions/955659
 added thread titles ~J99 

Please don't tell me the bug is "impossible to fix" and pass the buck to Adobe. I engineer software myself and such a reply is far from acceptable. Sure, I've no doubt Adobe is culpable too, but I don't have time to write everyone an e-mail, especially if they couldn't give a damn.

Asked by Azure 6 years ago

Answered by Azure 6 years ago