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Firefox crashing constantly and incredibly unstable

Firefox is crashing almost immediately after loading a page. Sometimes it crashes while loading the page, sometimes I can scroll down or click a link, and then it crashes… (read more)

Firefox is crashing almost immediately after loading a page. Sometimes it crashes while loading the page, sometimes I can scroll down or click a link, and then it crashes. Biggest issues are on Reddit. I'm able to browse the Firefox support pages with minimal issues (although it has crashed once or twice).

Crash happens in Safe Mode. (I'm in safe mode right now and it just crashed) I did a FULL clean install about a week ago. (actually did it twice just to be sure)

Not sure what info you need in order to help, but here is some of the crash report from the latest one today.

Signature servo_arc::Arc<T>::drop_slow<T> | servo_arc::Arc<T>::drop_slow<T> | mozilla::dom::Element::UnbindFromTree More Reports Search UUID 2a1bc85b-67b2-4dd4-a669-82da60210119 Date Processed 2021-01-19 18:12:21 UTC Uptime 19 seconds Install Age 845,692 seconds since version was first installed (1 week, 2 days and 18 hours) Install Time 2021-01-08 20:07:45 Product Firefox Release Channel release Version 84.0.2 Build ID 20210105180113 (2021-01-05) Buildhub data OS Windows 10 OS Version 10.0.19042 Build Architecture amd64 CPU Info family 6 model 158 stepping 10 CPU Count 12 Adapter Vendor ID

Intel Corporation (0x8086)

Adapter Device ID

UHD Graphics 630 (Mobile) (0x3e9b)

Startup Crash

False

Process Type content Crash Reason EXCEPTION_ACCESS_VIOLATION_READ Crash Address 0xffffffffffffffff Total Virtual Memory 140,737,488,224,256 bytes (140.74 TB) Available Virtual Memory 138,530,992,422,912 bytes (138.53 TB) Available Page File 7,993,192,448 bytes (7.99 GB) Available Physical Memory 4,360,728,576 bytes (4.36 GB) System Memory Use Percentage 48 EMCheckCompatibility

False

App Notes

FP(D00-L1100-W00001000-T000) Has dual GPUs. GPU #2: AdapterVendorID2: 0x10de, AdapterDeviceID2: 0x1c8d, AdapterSubsysID2: 12191462, AdapterDriverVersion2: 26.21.14.3086DWrite? DWrite+ WR? WR- OMTP? OMTP+4

Processor Notes

processor_ip-172-31-18-68_us-west-2_compute_internal_7; ProcessorPipeline; non-integer value of "SecondsSinceLastCrash"

Asked by elliotlandes 1 week ago

Last reply by TyDraniu 4 hours ago

Quora images are broken on Firefox

When I visit quora.com on Firefox, I get broken images. This doesn't happen with Edge or Chrome, and of course not on my other devices (so not a network/firewall issue). … (read more)

When I visit quora.com on Firefox, I get broken images. This doesn't happen with Edge or Chrome, and of course not on my other devices (so not a network/firewall issue). It seems to be only on Quora so far.

I tried deleting cache, refreshing the browser, creating a new account, running without add-ons or plugins, without success. Switching off the enhanced tracking protection doesn't help either. I am running out of options...

The only thing I can think off, is that the browser was installed with admin rights that I do not have anymore, although it still updates without errors.

Can anyone help?

Asked by vincent.arnoux 8 hours ago

Last reply by FredMcD 7 hours ago

Firefox won't load, got error message

My neighbor is having a problem with Firefox that has just appeared (see attached jpeg). When trying to load Firefox an error message appears basically saying "the applic… (read more)

My neighbor is having a problem with Firefox that has just appeared (see attached jpeg). When trying to load Firefox an error message appears basically saying "the application has failed to start because it's side-by-side configuration is incorrect" . Whatever that means. It tells you to do a trace program from the command prompt but that didn't result in anything.

At the same time we are noticing that the desktop short cut says " Firefox -Copy-Copy-Copy-Copy -Copy" May not be related.

Any one seen this before? What do we do next?

Thank you

Ron

Asked by merrittrh 16 hours ago

Last reply by FredMcD 15 hours ago

Print problems after Firefox 85 update on Windows 7 machine

Firefox was auto-updated to 85 yesterday on a Windows 7 computer I use regularly. After the update it will no longer print when I use the print icon. I have to use Ctrl-P… (read more)

Firefox was auto-updated to 85 yesterday on a Windows 7 computer I use regularly. After the update it will no longer print when I use the print icon. I have to use Ctrl-P. When I click the print icon in the toolbar (or select it from the drop-down in the menu), the preview window comes up, at which point I hit the Print button. Then the print dialog box (where I choose the printer, page count, etc) appears next to the preview, as it always did. I set the print options as I always do, hit the Print button in the dialog box and it flashes but does not print. The preview does not go away and the print dialog box does not go away. As if that's not enough, it locks Firefox up. I can still make selections in the dialog box but I cannot close it and clicking buttons on it or on the Firefox window in the background does nothing. I have to Ctrl-Alt-Del and end the Firefox process. If I use Ctrl-P the preview does not come up (which appears to be the only difference between the two printing methods), I make the same selections in the dialog box, hit the Print button, and it works... FYI - This same computer was used daily for printing from Firefox before the 85 update with NO problems. The Firefox update is the only thing that has changed and this problem is unique to Firefox. (I switched to Chrome to confirm.) I have tried restarting the machine and starting Firefox in safe mode (and clearing cache, although I doubt that would do anything) and the problem persists.

Asked by kevin_kruger 19 hours ago

Last reply by fuffberry 18 hours ago

Firefox keeps crashing entire computer every day

Hi, I have a big issue with Firefox crashing my computer, every day. I have many tabs open but this problem started occuring just a few days ago. Would really appreciate … (read more)

Hi,

I have a big issue with Firefox crashing my computer, every day. I have many tabs open but this problem started occuring just a few days ago. Would really appreciate any clues on what could be causing this.

Here are my crash reports:

bp-39de7cd9-4a79-44cb-a5d0-1abe30210127 bp-27b0e547-3bea-496b-9288-885700210127 bp-2d9c8aa7-6502-4007-9f35-83b870210127 bp-aa89909a-cd4a-456f-ba3c-c47480210127 bp-3d32d88d-25f3-4b05-afee-ca1820210127 bp-8ea13769-6d05-4762-8848-0cebc0210127

I have tried disabling webGL, as well as disabling hardware acceleration etc. Also, the crashes usually happen after >1h of usage. I have 32gb of RAM and lots of charts open in my tabs, so not sure if its a memory or graphics issue.

Thanks in advance!

Asked by saemol 1 day ago

Last reply by FredMcD 20 hours ago

Sites loading slowly :-/

Hello, i have problem with slow loading websites of my shop (build on Prestashop v. 1.7.6.5) in Firefox. I did not notice this kind of malfunction in Edge or Chrome. I wa… (read more)

Hello, i have problem with slow loading websites of my shop (build on Prestashop v. 1.7.6.5) in Firefox. I did not notice this kind of malfunction in Edge or Chrome. I was trying check "performace tool" from developer tools in Firefox "Options". What is amazing, if i start record activity in this tool, this problem does not appeare. If i swicth off recording mode. Sites again are loading slowly. Can anyone advice where should i look for solution? Thanks in advance.

Asked by andrzej.dymnicki 1 day ago

Last reply by FredMcD 20 hours ago

Bad Request Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit.

Hi I have been a user of firefox for a number of years. recently the message shown in subject has started rearing its ugly head. this is happening with electronic supplie… (read more)

Hi I have been a user of firefox for a number of years. recently the message shown in subject has started rearing its ugly head. this is happening with electronic supplier websites like Farnell and RS components. site which have as before not been a problem in the past.

Not sure if this is a bug or not

Regards Andrew

Asked by andrew131 20 hours ago

Last reply by cor-el 20 hours ago

PR_CONNECT_RESET_ERROR

We are getting a PR_CONNECT_RESET_ERROR when going to several sites. One such site is accuplacer.org. Things we have tried: Cleared cache and history for all time Turne… (read more)

We are getting a PR_CONNECT_RESET_ERROR when going to several sites. One such site is accuplacer.org. Things we have tried: Cleared cache and history for all time Turned off firewall, Amp (antivirus), Malwarebytes, & umbrella changed network settings on Firefox to auto detect proxy and no proxy change DNS over https off and on with CloudFare changed vlan's for the wired computers

We have found that off our wired network these sites work. We are able to reach them on our wireless network. However on the wired connections they fail with that error. Other than the NIC, AP, and Controller on the wireless side everything is the same. Anyone have any thoughts on this other than use a different browser or only use wireless computers?

Thank you Austin

Asked by dingera 22 hours ago

Last reply by FredMcD 20 hours ago

Gamestop.com access denied

I am getting error message when trying to access gamestop.com Access Denied You don't have permission to access "http://www.gamestop.com/" on this server. Reference #18.6… (read more)

I am getting error message when trying to access gamestop.com

Access Denied You don't have permission to access "http://www.gamestop.com/" on this server.

Reference #18.6405e8ac.1611724852.2f6b59f

I have tried it on other browsers and they don't work either. I've even tried it on my cell phone and the mobile version isn't loading either. My husband can get to the website from his phone but I can't on any of my devices. I never had this problem before and I get on the website all the time.

Asked by dannette2 1 day ago

Last reply by jscher2000 1 day ago

Saved Logins and Passwords deleted after update!

It is impossible to contact Firefox. I use Firefox as my main browser. When I logged into my laptop this morning, it said if Firefox was loading slow to click the link … (read more)

It is impossible to contact Firefox. I use Firefox as my main browser. When I logged into my laptop this morning, it said if Firefox was loading slow to click the link for an update, which I did. However, once the update was done, ALL of my saved logins were gone; AND, I cannot create any new saved logins or save any logins and passwords. The "help" pages are useless because nothing addresses this. Why were ALL my saved passwords deleted? How can this be fixed?

Asked by txlass952 1 day ago

Last reply by jscher2000 1 day ago

youtube loads in at 280%

Every time I go to YouTube website it loads in at 280%. Very annoying. Just started and I don't know where to begin. When I click on the 280% in the bar it instantly goes… (read more)

Every time I go to YouTube website it loads in at 280%. Very annoying. Just started and I don't know where to begin. When I click on the 280% in the bar it instantly goes to normal view. Restarted my computer with no results.

Asked by jarekorn 2 days ago

Last reply by cor-el 1 day ago

Server not found

I was led to believe that I had to update my Windows program several days ago. After multiple messages that an update needed installed and I needed to restart my compute… (read more)

I was led to believe that I had to update my Windows program several days ago. After multiple messages that an update needed installed and I needed to restart my computer, I finally did that and haven't been able to click on the icon for Firefox, or any other browser for that matter, ever since. I get the same error message if I try to use Microsoft Edge and Google Chrome. I already followed your steps to make Firefox my default browser. Comcast technical support was of no help at all. I also uninstalled and reinstalled Firefox and that didn't help either. Also, once I click on the "home" icon on my toolbar my homepage eventually comes up. I have also found that when I am trying to print from "File" on the toolbar there is no longer a Print Preview which I used all the time and that area gave me the option to change the % so that I wasn't wasting as much paper. What happened to that option?

Asked by georgeiamnot 4 days ago

Last reply by Jonathan Watt 1 day ago

Firefox suddenly will not start

During class today, Firefox unexpectedly crashed on my Windows 10 PC after downloading a pdf file from my History teacher. Now, when I try to open Firefox, a transparent … (read more)

During class today, Firefox unexpectedly crashed on my Windows 10 PC after downloading a pdf file from my History teacher. Now, when I try to open Firefox, a transparent box quickly appears before disappearing again, not opening Firefox. I have yet to find a solution that has worked.

Asked by micjdig2 6 days ago

Last reply by FredMcD 2 days ago

Crashing Tabs

Good Afternoon, I have been experiencing issues with Firefox for the past couple of months. Whether I have two or ten tabs open, the browser stops working, crashes then e… (read more)

Good Afternoon,

I have been experiencing issues with Firefox for the past couple of months. Whether I have two or ten tabs open, the browser stops working, crashes then exists out of all the tabs. I have tried various things to solve this problem, to which I have found no solution. I would greatly appreciate the assistance provided as to what I should do about this. Below are a few of the many submitted crash reports.

Please respond as soon as possible.

Thank you so much.

Respectfully,

Ayan

Report ID Date Submitted bp-1ed2720c-3c6d-4cc7-9e11-b4a0a0210125 1/25/2021, 5:24 PM bp-43aaf5df-fe65-46d3-ac81-5f0d00210125 1/25/2021, 5:24 PM bp-2c554db1-4bb5-4a3e-a672-49d5c0210125 1/25/2021, 5:24 PM bp-0625794f-41c7-4a07-940a-f9f5f0210125 1/25/2021, 5:24 PM

Asked by ayanhsu947 2 days ago

Last reply by FredMcD 2 days ago

Firefox keeps crashing

Firefox crashing frequently and unexpectedly. I can't discern any pattern to when it happens. I don't know what's triggering it. I've tried refreshing it, reinstalling … (read more)

Firefox crashing frequently and unexpectedly. I can't discern any pattern to when it happens. I don't know what's triggering it.

I've tried refreshing it, reinstalling it, running under a newly created profile, running under safe mode. The crashing continues despite all of these things.

Asked by david.brinovec 3 days ago

Last reply by TyDraniu 2 days ago

Browser crashing

The browser i am using is crashing often ,time to time. I have tried all the methods that is recommended but its not working either. Crash Report ID bp-154d7b47-d623-4c… (read more)

The browser i am using is crashing often ,time to time. I have tried all the methods that is recommended but its not working either.


Crash Report ID bp-154d7b47-d623-4c17-b1c5-a394a0210125,

bp-f24d0282-bb0a-455a-bc0a-e81af0210125

Asked by basyalnilam07 2 days ago

Last reply by TyDraniu 2 days ago

Firefox fails to show any pages, including options.

Since this morning, Firefox fails to show any pages, this includes options. Both Chrome and IE render sites without issue. I have attempted the following: 1) Reboot 2) re… (read more)

Since this morning, Firefox fails to show any pages, this includes options.

Both Chrome and IE render sites without issue.

I have attempted the following: 1) Reboot 2) refresh Firefox 3) remove and install - Without removing any profiles 4) remove firefox, delete profiles, and install

Nothing has worked.

Asked by amwoodwork 5 days ago

Last reply by FredMcD 3 days ago