Showing questions tagged: Show all questions
  • Solved
  • Archived

YouTube Video GPU Decoding only works in Troubleshooting Mode

I recently upgraded graphics cards from an Nvidia GTX 1080 to an AMD 6900XT. Since then I noticed video stuttering on YouTube while playing 4k videos, especially noticeab… (read more)

I recently upgraded graphics cards from an Nvidia GTX 1080 to an AMD 6900XT. Since then I noticed video stuttering on YouTube while playing 4k videos, especially noticeable at 4k/60FPS (example video ). Prior to the upgrade, I was not experiencing issues.

I monitored task manager as the video was playing to see CPU usage, which was sitting at 25% (4 core 8 thread CPU). GPU usage was fluctuating from 1-3%.

I tried resetting all the changed configuration options in about:config, removing all add-ons, "Refreshing" Firefox, and ultimately uninstalling and reinstalling. Nothing has worked so far except for "Troubleshooting mode" in about:support. In that mode, I experience no stuttering and GPU usage rises to 25-35% with the video playing, even before I reinstalled.

This most likely isn't a networking issue as the "Stats for nerds" option on the YouTube video shows I have 10-20s of buffer while the video is still stuttering.

I would like to find out what's different about Troubleshooting Mode that is not giving me the same problem while in "Normal Mode". Any advice?

Asked by Jacob 2 years ago

Answered by Jacob 2 years ago

  • Solved
  • Archived

Logging into TikTok on desktop

Hi After updating to version 99.0. When I try to log into TikTok. This is what I get ( Continue on the TikTok App....For security purposes, continue on the TikTok App.… (read more)

Hi After updating to version 99.0.

When I try to log into TikTok. This is what I get ( Continue on the TikTok App....For security purposes, continue on the TikTok App. Don't have it installed? Text yourself a link to download your app )

I am using Windows 10 Pro on a desktop. When l log in using chrome,I am taking to TikTok web page. I am using same extensions in FF and Chrome.

Cheers

Asked by pedropete 2 years ago

Answered by pedropete 2 years ago

  • Solved
  • Archived

Extensions won't auto-update

I have at least one extension that has had a later version than what I have for days and firefox is not updating it even though everything is set to auto-update. i hate … (read more)

I have at least one extension that has had a later version than what I have for days and firefox is not updating it even though everything is set to auto-update. i hate to have to uninstall/reinstall it since I will lose all the settings I have in place. Any ideas?

The developer says firefox is just waaay behind on extension updates and it isn't their fault.

Asked by mshirley1964 2 years ago

Answered by mshirley1964 2 years ago

  • Solved
  • Archived

Firefox doesn't remember the youtube login

I had the same problem like the link below when I use firefox. https://www.reddit.com/r/firefox/comments/tjxh7s/videos_freeze_when_window_isnt_in_focus/ So, did what th… (read more)

I had the same problem like the link below when I use firefox.

https://www.reddit.com/r/firefox/comments/tjxh7s/videos_freeze_when_window_isnt_in_focus/

So, did what the instruction says and it solved the problem regarding discord.

But, since I changed that setting, firefox doesn't remember my google login or dark skin settings of other websites (it was always automatically logged in when I use YouTube. Not like it remembers the password).

How can I solve it? I resetted firefox multiple times.

Asked by bgh1234554 2 years ago

Answered by FredMcD 2 years ago

  • Solved
  • Archived

How can I block a website from spamming the browser's web dev console?

I've noticed that some websites will endlessly spam the console (in developer tools) with rubbish, and I would like to be able to block that from happening. I'm ignorant … (read more)

I've noticed that some websites will endlessly spam the console (in developer tools) with rubbish, and I would like to be able to block that from happening. I'm ignorant about this sort of stuff in general, and it confuses me how a website can even access my browser's console to begin with.

The latest example I came across which caused me to finally ask about it, was some strange JavaScript spam with some kind of < div > (had to edit this with spaces to show it in the post) structure containing over a thousand characters. This entire thing gets spammed in the console at a rate of a few every second. I recorded a short gif of it, which imgur seems to have converted into a video: https://i.imgur.com/dosMZjo.mp4

Asked by Flannery_Moore 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

  • Solved
  • Archived

log ins

when i pull up a log in page firefox always wants to fill in my log in name. i went to the settings page and firefox says that i have no saved log ins. how do i clear m… (read more)

when i pull up a log in page firefox always wants to fill in my log in name. i went to the settings page and firefox says that i have no saved log ins. how do i clear my log in name or stop firefox from trying to fill it in for me.

Asked by KTMOTY1 2 years ago

Answered by Dropa 2 years ago

  • Solved
  • Archived

FF cookie storage space 17,000,000,000 GB for Facebook

Even though I have removed the cookies for Facebook, the Manage Cookies screen shows a HUGE storage space. FF v99.0 on Mac == from preferences page: Your stored cookie… (read more)

Even though I have removed the cookies for Facebook, the Manage Cookies screen shows a HUGE storage space. FF v99.0 on Mac

==

from preferences page: Your stored cookies, site data, and cache are currently using 17,179,869,184 GB of disk space.

==

almost all are Facebook storage. I'm feeling a little reluctant to delete all site data. If I clear all cookies and site data will that fix the issue? will the issue re-occur?

Asked by michaelp2 2 years ago

Answered by michaelp2 2 years ago

  • Solved
  • Archived

Recent Firefox Update breaks multiple Login Portals on websites

After the most recent update to the browser, I am no longer able to successfully login to many websites. Example for me include: Xcel Energy, Aol Mail, my local City Util… (read more)

After the most recent update to the browser, I am no longer able to successfully login to many websites. Example for me include: Xcel Energy, Aol Mail, my local City Utility website and no doubt others I have yet to discover.

I know this is a browser dependent issue because Google Chrome is still able to access these sites just fine, but after the latest update to Firefox it no longer can.

It's able to load the login page and the site, but login in specifically returns either an error that shows on the webpage, or the URL displays some form of error code. Or in AOLs case it simply says "Uh oh. Looks like something went wrong. Please try again later." with a length authorization error code in the URL.

Any help with this would be appreciated. I've cleared Cookies, Cache, Active Logins and every other History Clearing option set to "Everything" as the length of time back to clean-up.

Like I said, this is a Firefox dependent issue due to Chrome accessing these sites just fine. I'd rather stick with Firefox over moving to Chrome but if no one can solve this problem then I guess it'll finally be time to ditch Firefox sadly, even though I've been using it since the early 2010s.

Asked by Daragoth 2 years ago

Answered by Daragoth 2 years ago

  • Solved
  • Archived

Bookmarks on screen ALL THE TIME!

This is a moan more than a question. About every six months or so my bookmark sidebar disappears because i have clicked Control and B without meaning to. And that is how… (read more)

This is a moan more than a question. About every six months or so my bookmark sidebar disappears because i have clicked Control and B without meaning to. And that is how to get it back again. Except, I never remember and search all over the page (View, Options etc) without finding how to get it back. So I eventually do a search for how to recover it and find all the archived guides from when other people had the same problem and the same question and ther same frustration. So my moan/quesion is this: why the blankety blank, doesn't Firefox add something into the menu (View or Options or somewhere) that says "Show toolbar permanently". Would save all this frsutration and irritation. The impression I get is that Mozilla thinks we should not want to have the menu on screen all the time. But that is the problem with users! We have our own way of doing things! Please!

Asked by petermcintyre1 2 years ago

Answered by cor-el 2 years ago

  • Solved
  • Archived

Firefox Automatically Redirecting from HTTP to HTTPS (RESOLUTION)

As per this issue I reported a while back, I was experiencing odd issue with automatic redirect to HTTPS for some private development sites. I finally found a fix for th… (read more)

As per this issue I reported a while back, I was experiencing odd issue with automatic redirect to HTTPS for some private development sites.

I finally found a fix for the issue. The problem appears to be with DuckDuckGo Privacy Essentials Extension which apparently *may automatically redirect to the http site. In order to prevent this, I added my development sites to 'Unprotected Sites' and this prevented DuckDuckGo from doing the automatic redirect to https.

  • - Odd thing is that I had multiple domains pointing to the same web instance and only one of the domains was having this issue with the DDG extension. Both were going to the same IP through a HTTP proxy. The proxy and web server were not the issue. This symptom points to an maybe an issue in Firefox....

In summary, be wary of odd redirects and the DuckDuckGo Privacy Essentials extension if you are doing web development work.

Asked by Timothy C. Quinn 2 years ago

Answered by Timothy C. Quinn 2 years ago

  • Solved
  • Archived

Font size became tiny since yesterday

Hi! Since yesterday, in Outlook, my font size became very tiny for subjects and categories. I can barely see it. Can you please restore them to normal sizes?? I am de… (read more)

Hi! Since yesterday, in Outlook, my font size became very tiny for subjects and categories. I can barely see it. Can you please restore them to normal sizes?? I am desperate trying to read them. Thank you! Shirley Savva

Asked by ShirleySavva 2 years ago

Answered by cor-el 2 years ago

  • Solved
  • Archived

Sync Bookmarks from a primary device

I see instructions for sync' to a phone, how do I initially (connect) sync to my desktop from my laptop? When I sync my bookmarks, how does is know which computer is the… (read more)

I see instructions for sync' to a phone, how do I initially (connect) sync to my desktop from my laptop?

When I sync my bookmarks, how does is know which computer is the primary (the one that I want to duplicate changes from)?

For example, I added new bookmarks and revised some old ones on my laptop and did not have the sync on my desktop at the same time. Now, if I sync my laptop to my desktop, how does it know which device is my primary (in this case my laptop) where I made all the changes?

My goal is to revise all the bookmarks currently on my desktop to reflect all the changes I made to them on my laptop. I'd like to do it without duplicates or displaying old desktop residual bookmarks that I deleted and/or modified on the laptop prior to sync to the desktop.

In this case, should I delete my bookmarks from my desktop and then sync to my laptop so as to seamlessly & efficiently have my bookmarks toolbar on the laptop look the same on the desktop?

Thank you for your help here! Christopher

Asked by comfeline 2 years ago

Answered by FredMcD 2 years ago

  • Solved
  • Archived

Keeping mouse cursor over new tab button stops adress bar from updating

My problem is this: If I click on the open new tab button, and then I keep my cursor there, such that I get the little tooltip "Open a new tab (Ctrl+T)..." , Firefox wil… (read more)

My problem is this:

If I click on the open new tab button, and then I keep my cursor there, such that I get the little tooltip "Open a new tab (Ctrl+T)..." , Firefox will stop the address bar from updating---it won't show my keyboard inputs, not will it search, or do anything else. This will resolve itself after I move my cursor away from the open new tab button and the tooltip stops showing, even my inputs will appear there.

This quite annoying, especially when opening a tab to search for something quickly...

Asked by frz 2 years ago

Answered by frz 2 years ago

  • Solved
  • Archived

Downloaded files are being downloaded twice even when using Always Ask option for all file types.

I have always set my option for all download file types to "Always Ask" and now Firefox not only asks me where I want to save the downloaded file, but also downloads a co… (read more)

I have always set my option for all download file types to "Always Ask" and now Firefox not only asks me where I want to save the downloaded file, but also downloads a copy to the Windows Download folder. Why am I getting double downloads? I only want one copy of a downloaded file, not two copies. Now I have to go to my Windows Download folder and delete the duplicate downloaded files. My question is, if my Firefox download option is set for all file types to "Always Ask", then why are you downloading the file twice??? I have specific folders where I want files to reside. I don't want to have to remember to go to my Windows Download folder and delete the duplicate files. How can this duplicate file download problem be fixed?

Long time user, Leo

Asked by bussysconsultant 2 years ago

Answered by James 2 years ago

  • Solved
  • Archived

I've noticed that when I download a PDF attachment or file firefox open the file on same tab instead of new tab

I've noticed that when I download a PDF attachment or file firefox open the file on same tab instead of new tab. How to I change settings to open pdf on new tab and not … (read more)

I've noticed that when I download a PDF attachment or file firefox open the file on same tab instead of new tab.

How to I change settings to open pdf on new tab and not the same tab?

Asked by TheBrandPortal 2 years ago

Answered by Chris Ilias 2 years ago

  • Solved
  • Archived

Issue with multiple tabs, or staying in the same tab when clicking on a ling in email

For a few days now this thing with the tabs is driving me crazy. When I click on some link a new tab opens, then I click on another link another tab opens. Following so… (read more)

For a few days now this thing with the tabs is driving me crazy. When I click on some link a new tab opens, then I click on another link another tab opens. Following some instructions I went to about:config where I was asked to look for neww, then change the default from 3 to 1. That solved the issue with opening multiple tabs, but now when in gmail and I click on a link it remains in the same page and I have to keep getting back to gmail to continue reading my emails.

That was not the behavior before. When I clicked on a link in my email I was taking to a new tab. Which was OK. But then lately every time I click on something it keeps opening new tabs. This is so annoying.

What can I do to go back to the settings I had a week or more ago.

This is FRUSTRATING!!!!

Thanks so much for your help on this matter.

Ana

In email when I click on a link

Asked by anachoto 2 years ago

Answered by anachoto 2 years ago

  • Solved
  • Archived

cookie management

Since the update that changed the cookie management, I have not been able to delete just my cache without losing all my cookies & login information. I'm no longer abl… (read more)

Since the update that changed the cookie management, I have not been able to delete just my cache without losing all my cookies & login information. I'm no longer able to automatically sign into a bunch of my sites.

Asked by dmacknair 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

  • Solved
  • Archived

Opening New Tabs without Switching

So for starters I am fully aware of the "When you open a link, image or media in a new tab, switch to it immediately" setting, it is turned off. What I want to do is be … (read more)

So for starters I am fully aware of the "When you open a link, image or media in a new tab, switch to it immediately" setting, it is turned off.

What I want to do is be able to open new tabs from my bookmarks bar without immediately switching to them. Regardless of middle mouse click or right click and open new tab. Considering the mentioned setting is turned off I would assume that would solve the problem but it hasn't. It has however made it so when I'm browsing or looking through search engine results it doesn't open a new tab right away. But when I have a home/new tab open and am opening tabs from my bookmarks bar, it unfortunately switches to the new tab immediately. I have had this working on a previous install but am stumped as how to replicate.

Any help appreciated, thank you!

Asked by novagriffin14 2 years ago

Answered by Dropa 2 years ago

  • Solved
  • Archived

Unwelcome pop-up on download

I'm downloading a lot of images, and every time I do so a popup box appears showing the most recent five downloads and a button to show all downloads, It covers some of t… (read more)

I'm downloading a lot of images, and every time I do so a popup box appears showing the most recent five downloads and a button to show all downloads, It covers some of the icons I use for downloading images which is frustrating. If I right click on any of the downloads one of the options is to Clear Preview Panel, so I assumed it was called Preview Panel, but help does not know about that and I can't find how to stop it coming up (it used not to until I did something, I don't know what) It's driving me crazy.

Asked by Bazza43 2 years ago

Answered by Dropa 2 years ago