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Particular PDF file has trouble uploading to Google Drive

I have one particular PDF file that is very difficult to upload to Google Drive, using Firefox 98.02 on my Mac Book Air 2017 laptop, running OS 11.6. The upload says tha… (read more)

I have one particular PDF file that is very difficult to upload to Google Drive, using Firefox 98.02 on my Mac Book Air 2017 laptop, running OS 11.6. The upload says that it started, but never finishes. This particular PDF file uploads fine using the Safari web browser. It uploads fine using the Google Drive on the Desktop software. I've read the troubleshooting advice, cleared all history, cleared the cache, tried safe mode, refreshed the browser, reinstalled the browser, etc. etc. I might get this file to successfully upload once after doing all that, but after that it won't upload again. This behavior bothers me greatly. I seek advice here. Numerous other PDF files don't have this problem.

Asked by Alan.Wehmann1 10 months ago

Last reply by Alan.Wehmann1 10 months ago

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How I can safely remove the “SaveFrom.net Helper” bookmark tab which has high jacked my Firefox Bookmarks.

Unfortunately, I downloaded “SaveFrom.net Helper” without reviewing it. Since downloading it I have been receiving a alerts from “McAfee WebAdvisor” about “dangerous page… (read more)

Unfortunately, I downloaded “SaveFrom.net Helper” without reviewing it.

Since downloading it I have been receiving a alerts from “McAfee WebAdvisor” about “dangerous pages blocked”.

I was able to remove the “SaveFrom.net Helper” add on in Firefox, but am unable to remove the “Savefrom.net Helper” bookmark tab which has high jacked my normal Firefox Bookmarks.

I can no longer easily see my Firefox Bookmarks and have to keep opening the Firefox Application Menu, then select Bookmarks, then select Manage Bookmarks in order to see my bookmarks.

Can you please advise how I can safely remove the “SaveFrom.net Helper” bookmark tab which has high jacked my Firefox Bookmarks.

Asked by Philip47 10 months ago

Answered by Philip47 10 months ago

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Occasional freeze when starting

Hello I am on new Windows 10 32 bit installation for the last week and have installed latest Firefox (98.0 32 bit) with some addons. Unfortunately, occasionally when I st… (read more)

Hello I am on new Windows 10 32 bit installation for the last week and have installed latest Firefox (98.0 32 bit) with some addons. Unfortunately, occasionally when I start Firefox it will freeze just before opening and I have to press ctrl + alt + del to shut it down. This is very annoying as it happens a few times every day. Is there some way to alleviate this problem? Thanks in advance.

Asked by akis73 11 months ago

Last reply by Infinity__ 10 months ago

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Firefox mishandles action selected for opening files

I want to open online PDFs in Acrobat. I've modified the setting is in Firefox to "Always ask," yet when I click on a PDF it opens as it should AND Firefox automatically … (read more)

I want to open online PDFs in Acrobat. I've modified the setting is in Firefox to "Always ask," yet when I click on a PDF it opens as it should AND Firefox automatically downloads the file to the Downloads folder even though that destination is greyed out in settings and the radial button for "Always Ask" is selected. How can I block this activity in either Firefox or in the registry.

NOTE: ALL OF THE SETTINGS IN FIREFOX SAY "ALWAYS ASK." This a software bug in Firefox, not a user switch setting. This activity began today (March 11, 2022) after months of normal, expected activity. I've reset Firefox and I've done a complete uninstall and clean install and this still happens.

Asked by Andy 11 months ago

Last reply by gkrmbl 7 months ago

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My chosen Firefox theme changed my default Windows mode color from light to dark.

After choosing a particular theme, Firefox took over my default windows mode color from light to dark (Personalize/Colors/Choose Your Default Windows Mode--light or dark)… (read more)

After choosing a particular theme, Firefox took over my default windows mode color from light to dark (Personalize/Colors/Choose Your Default Windows Mode--light or dark). If I manually switch back to Light then I cannot check the box for colors to be changed for start, task bar and action center since this box is faded out and non-responsive. I greatly dislike the new black background. I do not want my theme choices to affect my default settings. Any way to override this invasive feature?

Asked by CJ 10 months ago

Answered by cor-el 10 months ago

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Firefox 98.0.1 "always open similar files" not shown

The option "always open similar files" is not shown in the downloaded file context menu. This occurs on 2 machines running Windows 7 64 bit. A third machine also runnin… (read more)

The option "always open similar files" is not shown in the downloaded file context menu. This occurs on 2 machines running Windows 7 64 bit. A third machine also running Windows 7 64 bit shows it correctly. All three machines have Firefox 98.0.1 installed.

Please advise how to resolve this.

Asked by graham72 10 months ago

Answered by jscher2000 - Support Volunteer 10 months ago

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Changing download "save to" options

Before the new update whenever I downloaded a file it would ask where to save the file to every time, now it just asks once then automatically saves any new files I downl… (read more)

Before the new update whenever I downloaded a file it would ask where to save the file to every time, now it just asks once then automatically saves any new files I download to the same folder as the previous ones, forcing me to then go to that folder and manually move it to the correct folders. Is there any way to change it back to the right way it was done before they decided to remove our choice? My setting is set to "Always ask you where to save files", with the emphasis on "Always".

Asked by Hinder777 10 months ago

Last reply by AliceWyman 8 months ago

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How do I stop that annoying url popping up at the bottom of my screen?

When I am watching a TV stream on my PC; when I hover on (some) pictures or videos, a supremely annoying pop-up url appears at the bottom of my screen. I have some learni… (read more)

When I am watching a TV stream on my PC; when I hover on (some) pictures or videos, a supremely annoying pop-up url appears at the bottom of my screen. I have some learning problems and can not figure out the 'userChrome.css' method. I can not work with long streams of multiple overlapping instruction. I am not tech savvy. I do not understand 'layers' and stuff like that. I can do the 'about:config' thing, if anyone knows whether or not if I can fix it from there, I would be eternally grateful. Thanks.

Asked by mckendrick 10 months ago

Answered by -elison- 10 months ago

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Cannot access one of my online bank accounts using Firefox.

Starting today, I cannot access my online bank account at Wells Fargo using Firefox (yesterday, I could). I can access this account using another browser and I can still … (read more)

Starting today, I cannot access my online bank account at Wells Fargo using Firefox (yesterday, I could). I can access this account using another browser and I can still access another online bank account using Firefox. I tried clearing the cookies cache, but no joy there. TIA for any help on this matter.

Asked by Jon 10 months ago

Answered by jonzn4SUSE 10 months ago

  • Archived

Handling of pdf files in Firefox

Updating to version 98.0 onwards Firefox has started saving a copy of every pdf file I view (open) in my downloads folder. My settings have not changed: Tools->Setting… (read more)

Updating to version 98.0 onwards Firefox has started saving a copy of every pdf file I view (open) in my downloads folder.

My settings have not changed:

Tools->Settings->General->Applications: - pdf (application/download): Always ask - pdf (application/force-download): Always ask - pdf (application/pdf): Use Adobe Acrobat DC - pdf (application/x-download): Always ask

And when the "ask" dialog pops up, I choose "open".

I have tried all standard methods/troubleshooting, including resetting the handlers.json file.

The only way to avoid getting a copy in the downloads folder is if I choose "Open in Firefox" (application/pdf) instead of "Use Adobe Acrobat DC".

Any solution to this?

Thanks Michael

Asked by info7097 11 months ago

Last reply by darthno2 5 months ago

  • Solved
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can't get torrent files to open in my torrent client

Hi I don't know what's happened to cause this, but for the last few days if I grab a torrent file online, I only get the option to save the file, no option to automatical… (read more)

Hi

I don't know what's happened to cause this, but for the last few days if I grab a torrent file online, I only get the option to save the file, no option to automatically open in my torrent client.

I have been to Firefox general settings, and Applications - "Choose how Firefox handles the files you download from the web or the applications you use while browsing" but .torrent is not listed. When I search "torrent" in the Applications search box, I get only "magnet" as a result, nothing for "torrent" files (see image).

Any advice on how to automatically open .torrent files from the web in my torrent client would be appreciated.

Asked by dave54321ac 11 months ago

Answered by AliceWyman 11 months ago

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Downloaded Files

I used to get a option to open or save Excel files. Recently it now just automatically saves to the computer and I have to then open it. What happened to the option? … (read more)

I used to get a option to open or save Excel files. Recently it now just automatically saves to the computer and I have to then open it. What happened to the option?

Asked by a.abolila.93 10 months ago

Last reply by a.abolila.93 10 months ago

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No embedded video on BBC News wedsite

I've changed my anti virus from Kaspersky to Bitdefender, since doing so I've noticed that the embedded videos on the BBC News Site are no longer working in Firefox. Howe… (read more)

I've changed my anti virus from Kaspersky to Bitdefender, since doing so I've noticed that the embedded videos on the BBC News Site are no longer working in Firefox. However, they do work in Microsoft Edge.

Asked by briandrysfilm 10 months ago

Last reply by jonzn4SUSE 10 months ago

  • Archived

I marked "Ask always" for Microsoft excel files, but Firefox always download them

HI! I'm using Firefox 98 on Linux Ubuntu 20.04. after the last update I found several settings changed and I had to reset them, but there is one setting I can't manage. I… (read more)

HI! I'm using Firefox 98 on Linux Ubuntu 20.04. after the last update I found several settings changed and I had to reset them, but there is one setting I can't manage. In the download preferences I set all the Microsoft Excel entries to "Always ask", but every time that I try to see an Excel file (no download, just open with ...), this is automatically downloaded. I definitively don't want to download it. How can I change this behavior? P.S.: I realized right now that there is the same problem with .docx files and I don't know how many others file types.

Asked by luca.dgh 10 months ago

Last reply by jonzn4SUSE 8 months ago

  • Archived

Downloads panel automatically opens, no Download Actions choosable

Hello Friends, I installed the new Firefox Update, but I'm very unhappy with that. Because the Download Panel disturbs when I do many little Downloads and it is Shows eve… (read more)

Hello Friends,

I installed the new Firefox Update, but I'm very unhappy with that. Because the Download Panel disturbs when I do many little Downloads and it is Shows every time. Is there any Chance to change that?

The second Problem I have is that I Download "dlc" Files and I want to Open them automatically in jDownloader, but the Option with "Always Open Similar Files" don't exist in the Download Panel so I can't say it should be opened with jDownloader. Is there any trick to get unknown Filetypes opened with a Program? With the Version before this it works without any problem.

Greetings René

Asked by spacerat83 11 months ago

Last reply by spacerat83 11 months ago

  • Solved
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Download Progress dropdown list keeps coming up

Firefox did an update today, so I assume this has something to do with it. Every time I do a download (and I do a lot) the drop down list showing the downloads I've done … (read more)

Firefox did an update today, so I assume this has something to do with it. Every time I do a download (and I do a lot) the drop down list showing the downloads I've done pops out. It didn't do this prior to the update. It used only to appear when I selected it. Now it comes out every blasted time. It's very annoying and distracting. To be clear, I still want to see the download arrow/indicator/whatever so I can see the download is happening, but I don't want to see the list each time. How do I make it STOP? Image attached. Thank you.

Asked by rorfordak 11 months ago

Answered by cor-el 11 months ago

  • Archived

PDF download window disppeared after the recent update

Before the most recent update (version 98.0), my default setting for pdf files is to open in Firefox and a pdf website I use prompted a download window when I clicked 'Do… (read more)

Before the most recent update (version 98.0), my default setting for pdf files is to open in Firefox and a pdf website I use prompted a download window when I clicked 'Download'. It has 'popupDownload=true' in the link which I believe did the trick.

After this update, clicking the same button just opens the pdf file instead of showing the download window, ignoring the command in the link.

Can anyone help me out? Thanks in advance.

Asked by shz 11 months ago

Last reply by jscher2000 - Support Volunteer 9 months ago