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Error message on site login (solved)

Running Linux Mint Mate 19.2 on two computers. Starting about 2 weeks ago, when trying to sign into providencejournal.com (with a paid subscription) using Firefox 97.0.1… (read more)

Running Linux Mint Mate 19.2 on two computers. Starting about 2 weeks ago, when trying to sign into providencejournal.com (with a paid subscription) using Firefox 97.0.1, just one of the computers displays an error message, see attached. We have used that site for years without issues, and the other computer still signs in correctly. On the problem computer I have just installed the Opera browser, for test purposes, and with Opera the sign-in succeeds. In F/F, I have tried disabling extensions, allowing all trackers and cookies, and reinstalling Javascript, all to no avail. preference is to use F/F, can anyone offer a solution?

Asked by stevenartigas 9 months ago

Answered by James 8 months ago

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Firefox icon reappears on desktop after being deleted

I'm using Windows 10 Pro and Firefox 97.0.1 I do not want the Firefox icon on my desktop (I already have it pinned to my taskbar). I delete the shortcut, but it reappears… (read more)

I'm using Windows 10 Pro and Firefox 97.0.1 I do not want the Firefox icon on my desktop (I already have it pinned to my taskbar). I delete the shortcut, but it reappears each time I log in. Removing it requires me to have a coworker with admin privileges come supply a password - it's not tenable for me to keep bugging her every day. I cannot find the setting to suppress the re-creation of the desktop icon; where is it located? I prefer Firefox, but if there's no solution to this I will have to uninstall it and switch to a different browser.

Asked by mjmlefty 9 months ago

Last reply by Bob R 7 months ago

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PDF Text Clipping

I have two PDFs that I designed and uploaded to our website, but the headline in both displays with clipped characters in Firefox. Different fonts were used in both and t… (read more)

I have two PDFs that I designed and uploaded to our website, but the headline in both displays with clipped characters in Firefox. Different fonts were used in both and the issue is the same. I even tried adding more tracking then re-uploading, the issue persists.

I checked in other browsers and the text displays as intended. The attached screenshots show the issue in Firefox, compared to how it should look (viewed in Chrome).

It's only this one line of text that is affected and I don't know why.

Asked by bg-design 9 months ago

Answered by bg-design 9 months ago

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Firefox not updating and "Check for Updates" button missing in the "About Firefox" window

I recently noticed that my Firefox hadn't updated in a few weeks. When clicking on Help -> About Firefox the Check for Updates button is missing (I was at 97.0). I t… (read more)

I recently noticed that my Firefox hadn't updated in a few weeks. When clicking on Help -> About Firefox the Check for Updates button is missing (I was at 97.0). I then downloaded the latest version of Firefox which created a 2nd Firefox icon. I deleted the old Firefox and am now using 97.0.1 but the About Firefox window is still missing the check for updates button (see attached pic).

Also strange is that in the Settings Menu, under General, there are no choices for anything (the other options work) (see attached pic).

Thanks!

Asked by goody222.firefox 9 months ago

Last reply by cor-el 9 months ago

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FireFox showing a blank page for Facebook

Whenever I go to Facebook website, the Facebook page goes totally blank. It's happening for a few days now... Facebook is working fine in Chrome without a glitch. It's e… (read more)

Whenever I go to Facebook website, the Facebook page goes totally blank. It's happening for a few days now... Facebook is working fine in Chrome without a glitch. It's extremely frustrating. Feel like ditching my beloved browser. Please advice. thanks

Asked by amanpartaps 9 months ago

Answered by amanpartaps 9 months ago

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How can I disable animations in tab titles?

Some websites add some annoying animation effects into their website's title (that shows in the tab title). Example: This website: https://colourpop.com/ If you switch t… (read more)

Some websites add some annoying animation effects into their website's title (that shows in the tab title).

Example: This website: https://colourpop.com/ If you switch to another tab for several seconds, it starts flashing a message, "Hey, where'd you go?". I'd like to be able to disable this and any similar animations that can potentially be added to a website's title. Is this only possible by disabling some scripts and/or using UBlock, etc, or can I do this within Firefox?

Thank you,

Asked by kattie.white 8 months ago

Last reply by Terry 8 months ago

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Firefox blocking access to sites that I use daily

Started using Chrome because Firefox suddenly decided not to connect me to the sites that I go to daily. The sites that I am trying to reach are the same ones that I go … (read more)

Started using Chrome because Firefox suddenly decided not to connect me to the sites that I go to daily. The sites that I am trying to reach are the same ones that I go to several times a day and gone to for the past 3 years.

Asked by LindainMaryville 9 months ago

Last reply by Paul 9 months ago

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Encounterig Problem hen Trying To Restore My Profile

I use Facebook for many years. Last time used it was 12 hours ago. Then, 1 hour ago, Firefox did not start, all I was able to do was to exit (option inside a small Firef… (read more)

I use Facebook for many years. Last time used it was 12 hours ago. Then, 1 hour ago, Firefox did not start, all I was able to do was to exit (option inside a small Firefox Problem Window).

I downloaded the installation files, and re-installed Firefox. It started with the two Firefox Start Pages. But I expected to see all my tabs and browsing history and plugins.

So I copied the files from my previous profile into the folder of the newly created profile after I deleted the new profile files. But now, when starting Firefox, I get again a small window with the option to create again a new empty profile or just to exit. It says I would use an "older" version of Firefox and this could destroy my profile.

What must I do to get back all my tabs and plugins and all that?

Asked by Hirnsausen 9 months ago

Last reply by cor-el 9 months ago

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Working in QuickBooks Online and Firefox crashes - 2-5 times per day since last update. Why?

I am a bookkeeper and work in QuickBooks Online ALL DAY. I also have many Google email and drive accounts open as they contain the data I need for QuickBooks. Ever since … (read more)

I am a bookkeeper and work in QuickBooks Online ALL DAY. I also have many Google email and drive accounts open as they contain the data I need for QuickBooks.

Ever since the last update, Firefox crashes 2-5 times per day. I always report it. I always explain what I was doing.

It is still happening. Please let me know if there is a fix for this (besides not using Firefox).

Asked by raegay 9 months ago

Last reply by raegay 8 months ago

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Firefox crashes on minimise

Every time I minimise Firefox it crashes. I have refreshed my profile, but the problem still occurs. I use only 2 addons: Bitwarden & ublock Origin. Crash reports fro… (read more)

Every time I minimise Firefox it crashes. I have refreshed my profile, but the problem still occurs. I use only 2 addons: Bitwarden & ublock Origin.

Crash reports from the last 2 days: bp-98d3157e-0d06-4c6d-a528-a72b60220222 bp-5560a650-95fe-4de2-b269-401250220222 bp-ae8b7f88-ca8c-47c5-9aa1-7ab4d0220222 bp-d8b18404-6d79-47bb-b1d9-902820220222 bp-6ee7dea1-790d-458b-ad77-4b22f0220222 bp-810a8cd8-5789-43fc-81cc-a49bf0220222 bp-08d6c151-2be1-4637-b4b9-840dd0220222 bp-ae63c834-c40e-4693-8853-64f3a0220222 bp-36a117e4-1d0a-48cc-94b1-beca10220222 bp-59ce1ed8-2716-4cf8-94af-37c020220222 bp-a3354d24-6248-438a-8281-fa6380220221 bp-0ca9145a-d112-4992-be0c-511ef0220221 bp-3577adb7-9264-430b-9dce-e3a3c0220221 bp-42bc801c-c2e9-4e0c-bc84-3acec0220221 bp-39f6e893-e2eb-4f32-855c-5bffc0220221 bp-a3aafa6a-cf1a-49ca-96d7-2101e0220221 bp-dadd9493-185c-43c9-9036-f82370220221 bp-a9b6308d-5619-4d21-a14b-d2f7b0220221 bp-05ba5308-8183-4d18-ab6e-a7cda0220221 bp-90ae2fa0-3d25-4e0e-a0f0-af1110220221 bp-9abe3f2f-995e-4532-b4f2-c0c8b0220221 bp-64fa6895-3af7-4092-be1b-5cf8b0220221 bp-0a82300a-07e1-4a82-8757-911080220221 bp-3abceff7-e49d-4f1c-8dbc-bdf840220221 bp-d116cc7a-9ab4-487f-a9d4-10ca40220221 bp-07594ef9-d0b8-4fc3-a187-496330220221 bp-d832680f-0e5d-4c74-b887-feb340220221 bp-7908cbaf-8af8-4e9b-9abe-8b4de0220221 bp-c4e3710b-2486-47bb-8260-f162d0220221 bp-1eb5ddfc-e033-4d50-8e5a-bfe0f0220221 bp-0a68d255-f812-4274-97a3-406020220221 bp-871bb105-e9bc-4ec8-b3c5-853580220221 bp-152ce90c-a1db-44ea-abd2-b97a80220221 bp-41c12b6d-b537-476a-a7b6-fb36c0220221 bp-463689e1-1efa-4c0a-9362-5f9760220221

Asked by adam115 9 months ago

Last reply by adam115 9 months ago

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Why does this say "Banking $" in the address bar?

This is a new installation of Firefox on a Windows 11 machine. I've not seen this on my Windows 10 machine, On the right side of the address bar in green it says 'banking… (read more)

This is a new installation of Firefox on a Windows 11 machine. I've not seen this on my Windows 10 machine, On the right side of the address bar in green it says 'banking $' this is on Youtube. I visited a bank site and this did not appear. It also has a thin green line above the tab.

What is this? What is it's purpose? And how do I get rid of it?

Thank you

Asked by falselogic 9 months ago

Answered by jonzn4SUSE 9 months ago

  • Archived

After restarting on 97.0.1, pages and plugins not loading

Rebooted my PC. When it restarted, Firefox had reset all of the settings and disconnected from Sync (though my account was still signed in). Bookmarks, history, etc were … (read more)

Rebooted my PC.

When it restarted, Firefox had reset all of the settings and disconnected from Sync (though my account was still signed in). Bookmarks, history, etc were retained. This can happen with updates, and I understand.

No websites outside of Mozilla.org domains are loading. My VPN is not enabled, and other browsers load perfectly fine. I'm not using a proxy.

Plugins seem to not be functioning. On the toolbar, only a couple show up. The rest are blank icons, and can not be interacted with (either nothing happens, or a shadow of an empty menu appears).

Going to fully reinstall, because... why not, at this point, but this is not a good issue.

Asked by Brian Garcia 9 months ago

Last reply by Brian Garcia 9 months ago

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Unable to open Router login webpages since upgrade to windows11

Since I upgraded to Windows11, I am unable to open the Login Pages on my Routers, there is no issue with other browsers, and I have checked on another computer with windo… (read more)

Since I upgraded to Windows11, I am unable to open the Login Pages on my Routers, there is no issue with other browsers, and I have checked on another computer with windows10 to make sure they still open in firefox there. (Firefox 97.0.1 64 bit) I have tried troubleshooting mode with the same problem I have routers from D-Link and TP-Link. I just get a blank white page after entering the URL - and the page is flagged as "connection is not secure"

Is there some setting I need to change?

Asked by peter_marley 9 months ago

Last reply by cor-el 9 months ago

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Accented latin letters incorrectly displaying as cyrillic letters

Hi, Firefox is displaying letters with accents (e.g. letters from Spanish words) incorrectly as Cyrillic letters. This makes a lot of webpages difficult to read. This doe… (read more)

Hi, Firefox is displaying letters with accents (e.g. letters from Spanish words) incorrectly as Cyrillic letters. This makes a lot of webpages difficult to read. This does not seem to be happening all the time. Neither does it seem to happen in other apps other than Firefox. I have my preferred languages for displaying webpages in Firefox set as En-GB, en, es-es, in that order. Ditto for my wider system settings. In terms of my wider system keyboards I do have Russian installed, in order of preference this is gb > us > es > ru. I'm wondering if there is anything I can do to ensure Spanish and other Latin letters display correctly?

Asked by crabapplepie 9 months ago

Last reply by cor-el 9 months ago

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Disable Firefox Print Dialog Box.

In earlier versions your print dialog box could be disabled with "print.tab_modal.enabled + true. In my Firefox version 97.0.1, that is not effective. PLEASE go back to… (read more)

In earlier versions your print dialog box could be disabled with "print.tab_modal.enabled + true. In my Firefox version 97.0.1, that is not effective. PLEASE go back to allowing users to disable the Firefox print dialog box. It is clumsy, retains print settings that have to be changed each time a different document has to be printed, and creates a number of steps and wasted time for people who must routinely print from Firefox.

Why would Firefox go the way of other software companies and have no one to contact about this other than community (no offense to the "community") and disable the option to remove the Firefox print dialog box? None of this is the user friendly Firefox I have come to know!

Suzy

Asked by suzyc7138 9 months ago

Last reply by jscher2000 - Support Volunteer 8 months ago

  • Archived

High CPU Usage Firefox task opens on it's own

I've recently started having an issue with FireFox, every once in a while, a task for FireFox would open on it's own in the background, and it would be using 40% to some … (read more)

I've recently started having an issue with FireFox, every once in a while, a task for FireFox would open on it's own in the background, and it would be using 40% to some times 70% of my CPU (Ryzen 5 2600), the task would open even if firefox was fully closed and I hadn't opened it in a while, all of the sudden I just see a task even tho FireFox is closed, I've tried ending the task many times, it just reopens around 20 mins or so later on it's own, what is this task and why is it using so much of my CPU? I've listed a screenshot below of the task in the "details" tab of task manager, can anyone help me?

Asked by astolfotsu 9 months ago

Last reply by astolfotsu 9 months ago

  • Archived

Off White Firefox Issue

Various websites showing off white background on objects. What is the issue? nkoch@Observable ~ $ firefox --version Mozilla Firefox 97.0.1 nkoch@Observable ~ $ uname -a L… (read more)

Various websites showing off white background on objects.

What is the issue?

nkoch@Observable ~ $ firefox --version Mozilla Firefox 97.0.1

nkoch@Observable ~ $ uname -a Linux Observable 5.15.24-gentoo-x86_64 #1 SMP PREEMPT Thu Feb 17 09:19:55 CST 2022 x86_64 Intel(R) Xeon(R) CPU X5560 @ 2.80GHz GenuineIntel GNU/Linux

Asked by Nathan 9 months ago

Last reply by Terry 9 months ago