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Homepage randomly switches to MSN?

I have noticed recently that every week or so my Firefox browser will randomly change my homepage directory to the landing page / search for MSN, which is baffling, since… (read more)

I have noticed recently that every week or so my Firefox browser will randomly change my homepage directory to the landing page / search for MSN, which is baffling, since it is obtrusive and anti-Mozilla to me.

If y'all are sneaking it in for that sweet ad revenue, I understand, but I would donate to avoid this issue.

Otherwise Firefox / Thunderbird are awesome, and I appreciate all that you do!

Cheers, Elliot

Asked by deanel018 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

  • Archived

Problems using Firefox after update

Since update get PR_END_OF_FILE_ERROR error on gmail; facebook.shopmy exchange; Amazon does not open right. I have tried resetting privacy setting; refresh; and nothing… (read more)

Since update get PR_END_OF_FILE_ERROR error on gmail; facebook.shopmy exchange; Amazon does not open right. I have tried resetting privacy setting; refresh; and nothing has worked

Asked by suebratch 2 years ago

Last reply by cor-el 1 year ago

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Data recovery from Windows 7 to Windows 11.

The Motherboard on my Windows 7 gave up, however the SSD that it was on is still working properly. I have seen it on an alternative Windows 7 computer. I specifically w… (read more)

The Motherboard on my Windows 7 gave up, however the SSD that it was on is still working properly.

I have seen it on an alternative Windows 7 computer.

I specifically wish to recover the the Bookmarks that is on the Mozilla Firefox browser, and also all of my emails on Mozilla Thunderbird.

I would be most grateful, if someone can please tell me how this can be done?

Asked by Suksan 2 years ago

Last reply by Suksan 2 years ago

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email tabs

I always used Mozilla to access my yahoo account. From their was a tab for my yahoo email accounts. What do I do now as there is not tool bar or email tabs. How do I acce… (read more)

I always used Mozilla to access my yahoo account. From their was a tab for my yahoo email accounts. What do I do now as there is not tool bar or email tabs. How do I access my yahoo email addresses???

Asked by lewispreston 2 years ago

Last reply by lindabrown3440 1 year ago

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cannot figure out how to make scale and colorize scrollbars in firefox 98

Using firefox in linux mint 19.3 mate. Until firefox 97, I could control the size and color of the firefox scrollbars with a system CSS. Since a firefox update to versio… (read more)

Using firefox in linux mint 19.3 mate. Until firefox 97, I could control the size and color of the firefox scrollbars with a system CSS. Since a firefox update to version 98, firefox ignores those settings. Nothing has changed in my firefox settings, my about:config, or system settings. But now the scrollbars are barely visible low contrast narrow bars that are unpleasant to work with, and I can't figure out how to change this. suggestions? tnx

Asked by stranglehold 2 years ago

Last reply by stranglehold 2 years ago

  • Solved
  • Archived

Firefox icon change no longer works

I use to be able to change firefox icons by adding these files in Firefox under the browser directory chrome/icons/default/BrowserPreferences.ico chrome/icons/default/Cu… (read more)

I use to be able to change firefox icons by adding these files in Firefox under the browser directory

chrome/icons/default/BrowserPreferences.ico chrome/icons/default/CustomizeToolbarWindow.ico chrome/icons/default/default.ico chrome/icons/default/downloadManager.ico chrome/icons/default/main-window.ico chrome/icons/default/openLocation.ico chrome/icons/default/places.ico chrome/icons/default/printPageSetupDialog.ico chrome/icons/default/TabMIxPreferences.ico chrome/icons/default/unknownContentType.ico chrome/icons/default/viewSource.ico chrome/icons/default/Wizard.ico

It worked in version 56 but now in version 97 and this no longer works?

Asked by ikhalil 2 years ago

Answered by TyDraniu 2 years ago

  • Archived

temporarily disconnect one of my computers from my account

I need to temporarily disconnect one of my computers from my account while it is in for service. I already took it in and realized everything is open and active on that … (read more)

I need to temporarily disconnect one of my computers from my account while it is in for service. I already took it in and realized everything is open and active on that computer, the technician will have full access to all of my accounts and passwords

Asked by lucas_eagle 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Microsoft .NET Framework 4.5.2

the web based software requires: "Firefox users must install the Microsoft .NET Framework Assistant add-on." downloading / install: https://www.microsoft.com/en-US/downl… (read more)

the web based software requires: "Firefox users must install the Microsoft .NET Framework Assistant add-on."

downloading / install: https://www.microsoft.com/en-US/download/details.aspx?id=42642

results in: .NET Framework 4.5.2 or a later update is already installed on this computer.

searching Firefox Browser ADD-ONS yields: 0 results found for "Microsoft .NET Framework 4.5.2"


...(help) with appreciation in advance, m

Asked by Mark Kubicki 2 years ago

Last reply by shopart890 1 year ago

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Firefox not loading any websites after Windows crash

My Windows PC apparently crashed when I tried to Hibernate. I knew this because when starting up the PC state was not persisted. I started Firefox (v97 x64) and it would … (read more)

My Windows PC apparently crashed when I tried to Hibernate. I knew this because when starting up the PC state was not persisted. I started Firefox (v97 x64) and it would not load any websites. The about:config page loaded.

I was at a loss as to how to resolve this as I could find no advice for this problem.

I thought I would try Safe Mode. Unexpectedly, just starting in Safe Mode resolved the issue without doing anything else. I am now back to normal.

I'm curious to know what just starting in Safe Mode did to resolve the issue. I also want to broadcast this as I did not find this as a potential solution.

Asked by johfc 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox using wrong ICC profile when copying and pasting images

I'm using firefox 97 on mac. Whenever I copy and paste an image from firefox, the image comes out desaturated as if it is using the wrong color profile. I tried changing … (read more)

I'm using firefox 97 on mac. Whenever I copy and paste an image from firefox, the image comes out desaturated as if it is using the wrong color profile. I tried changing the gfx.color_management settings without it improving. The images look fine and are the right colors in the browser, however, the issue only happens when I copy and paste images. Firefox behaves like the color management is disabled (set to 0 in config) but ONLY when copying and pasting images.

I do not have this issue with other browsers such as chrome.

Asked by dndraccts 2 years ago

Last reply by cor-el 2 years ago

  • Archived

How to upgrade my Firefox brower on my Mac Studio.

I have Firefox V97.0 on My Mac Studio. I am trying to open a Firefox account because my Pocket app says I have to. How do I UPGRADE my Firefox Browser to make that happen… (read more)

I have Firefox V97.0 on My Mac Studio. I am trying to open a Firefox account because my Pocket app says I have to. How do I UPGRADE my Firefox Browser to make that happen ... or do I have the latest version already? Believe it or not, your support pages don't talk about upgrading at all.

Asked by linas2 10 months ago

Last reply by t.r.ernst 10 months ago

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Issues when composing a hotmail email

When attempting to compose a Hotmail email, without provocation, the email will leave the screen altogether, landing in either 'draft' or 'sent'. If I'm replying to an em… (read more)

When attempting to compose a Hotmail email, without provocation, the email will leave the screen altogether, landing in either 'draft' or 'sent'. If I'm replying to an email, the reply will disappear into draft or sent folders, and the original gets thrown into the archive folder (or some other folder). The auto-fill option has a tendency to not include vowels. Any help would be appreciated.

Asked by cjeveringham 2 years ago

Last reply by Delenn 1 year ago

  • Archived

Some sort of Blank pop-up type area on all sites - cant use the mouse in this area.

Please help me remove this blank area section on the web pages. its on all of them on every tab. I have tried restarting and updating. I cant get it to go away. thank yo… (read more)

Please help me remove this blank area section on the web pages. its on all of them on every tab. I have tried restarting and updating. I cant get it to go away.

thank you Mark

Asked by Marko 2 years ago

Last reply by vannerwinner 1 year ago

  • Archived

Invalid Symlinks in Ubuntu I am using 97.0.2

I have a locked file that shows up as Invalid Symlinks error. I am not sure but I think it may be Profile.ini Here is what I am getting that tells me its a Non-Existent D… (read more)

I have a locked file that shows up as Invalid Symlinks error. I am not sure but I think it may be Profile.ini Here is what I am getting that tells me its a Non-Existent Destination file. My question is why is it Invalid symlink and what can I do to fix it? Here is what I get: Lock In symlink folder /home/butch/.mozilla/firefox/6q1a4nt2.default-release 127.0.1.1:+2708 type of error Non-existent Destination File 2022-03-08 21:15:25

When I deleted it wouldn't open so I had to completely reinstall it. My Email address is: [removed email from public]

Butch Owens

Asked by butchowens 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Browser reduces YouTube volume wen rewinding

A while ago I formatted my computer, and installed FireFox for the first time. Ever since installing FireFox, I noticed an issue which has been a constant source of frus… (read more)

A while ago I formatted my computer, and installed FireFox for the first time. Ever since installing FireFox, I noticed an issue which has been a constant source of frustration, when I rewind any YouTube video the playback volume changes to a lower value, until I rewind again.

I tried looking online, this is the closest match I've found, but there's no solution there

I tested this issue on different browsers (Edge, and IE), no problems there. I tried disabling extensions, no change. I tried resetting FireFox, no change. I made sure that Windows doesn't automatically adjust system volume. I tested this issue on different Video platforms, no problems there.

I use YouTube when I practice (music), so I rewind a lot.

Any help is very appreciated.

Asked by Josef Lintz 2 years ago

Last reply by NN 1 year ago