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Regular Crashes Playing Wormax.io

Every time I play this online game at the site, Wormax.io, it will lag and/or crash the tab after a few minutes of playing. Occasionally, the site will take a very long t… (read more)

Every time I play this online game at the site, Wormax.io, it will lag and/or crash the tab after a few minutes of playing. Occasionally, the site will take a very long time to load.

Here's my crash report: bp-4fd287ff-c2e1-4168-8e9d-ac1950211202

Asked by Kevin Kehler 2 years ago

Answered by Kevin Kehler 1 year ago

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Firefox crashing when rendering maps

For the past two weeks, I've noticed that embedded maps make my browser immediately crash. I initially thought it was a Firefox problem, but I have been having a similar … (read more)

For the past two weeks, I've noticed that embedded maps make my browser immediately crash. I initially thought it was a Firefox problem, but I have been having a similar issue with Safari. This does NOT happen on my iPhone using the same two browsers. This also does not seem to effect Google Maps or embedded Google Maps, but embedded maps from other services. Anyway, I'm posting here because Firefox conveniently provides crash data, I'm not sure what else the cause could be and I'm hoping someone can help.

Two websites this has been consistently happening with are The Empire State Trail bike path (https://empiretrail.ny.gov/) and a NYC vaccine finder website (https://vaccinefinder.nyc.gov/). Firefox immediately crashes, though with the EST website it seems to be tied to the pathway of the trail being drawn (crashing after I've zoomed in a few times and the path has to regenerate). Safari doesn't totally crash, but forces a site reload and after it fails a second time says it can't display the site.

Any ideas what the issue could be? I'm on the latest version of Catalina (10.15.7), Firefox and Safari and seem to have all security updates for all.

Here's a link to the latest crash data: https://crash-stats.mozilla.org/report/index/1389c870-51cf-4790-b0a0-fd01f0211202

Asked by conrad 2 years ago

Answered by conrad 1 year ago

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Downloading Audio Books from Audible

When downloading my Audible Library via Firefox (latest update) tha downloaded fies in AAX format, are appearing in my Downloads Folder as .MP4 format. Convertion to MP3 … (read more)

When downloading my Audible Library via Firefox (latest update) tha downloaded fies in AAX format, are appearing in my Downloads Folder as .MP4 format. Convertion to MP3 works, but is messy. I`m informed by Audible Support that the fault lies with Mozzilla.! Regards, Tony Jackson

Asked by Samsung tab 2 years ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Visited Links color doesn't stick

I believe this started with 94.0.2 but could be 94.0.1. Looking at various things in Easysnews.com, for instance thumbnails, the title for that item used to change from b… (read more)

I believe this started with 94.0.2 but could be 94.0.1. Looking at various things in Easysnews.com, for instance thumbnails, the title for that item used to change from blue (Unvisted Links) to brown (Visited Links) and keep the brown color until I exited Easynews. Now it does not. In another case, looking at my list of favorite groups, the group name will turn brown as long as my mouse is over it but it will not stick if I select that item.

I am not using system colors and Override the colors specified by the page with your selections above is set to Only With High Contrast themes. I tried the other two choices but they really created a mess.

I have also tried deleting any easynews cookies to no effect.

Asked by rw330i 2 years ago

Answered by rw330i 2 years ago

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Browser is not supported by Discord web application

I cannot turn on the audio input and the audio output in Discord web application when running Firefox for desktop PC. The advice from Mozilla Support knowledge base regar… (read more)

I cannot turn on the audio input and the audio output in Discord web application when running Firefox for desktop PC. The advice from Mozilla Support knowledge base regarding how to enable microphone did not help, since there is always no access request from discord.com detected in "Preferences" -> "Privacy & Security" -> "Permissions".

I am using the latest version of Firefox (94.0.1) on Windows 7 SP 1 and Windows 10 20H2. In Discord Support knowledge base the app is claimed to support Firefox version 80+.

Asked by MySha_61 2 years ago

Answered by MySha_61 1 year ago

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Unable to log onto Vanguard Account

I am unable to log onto investor.vanguard.com using Firefox. It has worked fine until last week. I confirmed the username/password are correct (they work fine on my pho… (read more)

I am unable to log onto investor.vanguard.com using Firefox. It has worked fine until last week. I confirmed the username/password are correct (they work fine on my phone app and using the Microsoft browser). I contacted Vanguard and they said they have not had any reported issues on the website.

When I click on the LOGON icon, a blue halo appears around the icon, but I cannot complete the logon. All other icons on the home page work properly on Firefox, but the LOGON does not. Deleting cookies did not help.

Are other Firefox users experiencing this on Vanguard, and if so, is there a fix?

Asked by K_E_BETSCH 2 years ago

Answered by K_E_BETSCH 2 years ago

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Credit card autofill stopped working

I am in the USA. Every time, on any page or website that I need to provide credit card info, when I click in the box to type in the CC numbers/expiration date/CCV, a win… (read more)

I am in the USA. Every time, on any page or website that I need to provide credit card info, when I click in the box to type in the CC numbers/expiration date/CCV, a window pops up as it should (for auto-fill) with my credit card information. In that window, I can scroll over the different credit cards, click on the one I want to use, and it SHOULD auto-fill into the box where the numbers would normally be typed in. Now, the window still pops up and I can scroll over the credit cards and choose one, but when I click on any of the particular credit cards, the auto-fill doesn't work. The boxes in "settings" are checked to allow auto-fill. It worked for months, then just stopped. Thanks for your assistance!

Asked by dougumbarger 2 years ago

Answered by Tad Tweed 1 year ago

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Tabs Not Reopening

On Startup: - "Open previous windows and tabs." Yes, I have this checked, but it ain't actually doing it. What's the solution? True or False? If this box is checked I c… (read more)

On Startup: - "Open previous windows and tabs." Yes, I have this checked, but it ain't actually doing it. What's the solution?

True or False? If this box is checked I can quit Firefox altogether which tabs still open, and those same tabs will automatically load again upon reopening Firefox.

(Upon writing back, please refrain from thanking me for anything.)


Asked by meowface.sam.ux 2 years ago

Last reply by Chris Ilias 1 year ago

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After Windows 10 update today, Firefox 94.0.1 too slow on msn.com. Cleaned files, defragged and no help.

After Windows 10 update today, Firefox 94.0.1 too slow on msn.com. Cleaned files, defragged and no help. Windows 10, Roboform, and Norton 360 … (read more)

After Windows 10 update today, Firefox 94.0.1 too slow on msn.com. Cleaned files, defragged and no help. Windows 10, Roboform, and Norton 360

Asked by Howard Steeley 2 years ago

Answered by FredMcD 1 year ago

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Accessible Profile Manager

Hi, Is it possible for Firefox to implement an easy and accessible profile manager just like Chrome rather than going through about:profiles? I am using containers but … (read more)

Hi,

Is it possible for Firefox to implement an easy and accessible profile manager just like Chrome rather than going through about:profiles?

I am using containers but need to separate work and personal workspace. Some of domains are overlapped like Google and Microsoft services. so separating by domains cannot work.

Asked by Tien Huynh 2 years ago

Last reply by Chris Ilias 1 year ago

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Getting tabs across full width of window

When I have a handful of tabs open, they start scrolling off-screen, despite the fact that there is plenty of room on the tab bar. In fact, tabs never seem to populate t… (read more)

When I have a handful of tabs open, they start scrolling off-screen, despite the fact that there is plenty of room on the tab bar. In fact, tabs never seem to populate the right 50% of the tab bar. I have found plenty of advice about how to set minimum and maximum sizes for the tabs themselves, but that is not my problem. I want to be able to see all of my tabs when there is plenty of room to show them. Any way to solve this?

Asked by wendiwoman2 1 year ago

Answered by cor-el 1 year ago

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How Do I Access Old Passwords After Resetting Account Password

My old computer had issues and I could't fix it, so I got a new laptop after some time. When tried to login to Firefox, I couldn't remember my account password. So I used… (read more)

My old computer had issues and I could't fix it, so I got a new laptop after some time. When tried to login to Firefox, I couldn't remember my account password. So I used the password reset option to reset password.

Now I don't have access to my old saved passwords which I saved in my old computer.

I have the hard disk of the old/ damaged computer, so I'm looking for a way to copy/ restore my logins/ passwords saved from the old computer hard disk to my new laptop.

Both computers are Windows 10. Any help?

Asked by Azubiky 1 year ago

Answered by Azubiky 1 year ago

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Your stored cookies, site data, and cache are currently using 17,179,869,184 GB of disk space.

Problems with slowness and crashing. Checked manage data and found this message: Your stored cookies, site data, and cache are currently using 17,179,869,184 GB of disk s… (read more)

Problems with slowness and crashing. Checked manage data and found this message: Your stored cookies, site data, and cache are currently using 17,179,869,184 GB of disk space. Cleared yahoo.com and yahoosandbox. A few days ago it was google.com causing this same absurd data message. v 94.0 on Linux

Asked by mspohr 1 year ago

Answered by FredMcD 1 year ago

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Keep extensions separate in same Firefox account on different machines

I use a Firefox account on two different machines- one is a Mac and the other is a Windows machine. I have some programs installed on the Windows machine that installed a… (read more)

I use a Firefox account on two different machines- one is a Mac and the other is a Windows machine. I have some programs installed on the Windows machine that installed an extension for Firefox. Those programs are not Mac compatible but because of the same account, those extensions were copied to the Firefox installation on Mac. I was wondering if there is a way to isolate the extensions to just the windows installation? Thanks!

Asked by Sunny 2 years ago

Answered by FredMcD 1 year ago

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Using the -no-deelevate command option on a second profile

I have been using the -no-deelevate command line option to launch my main browser profile with a shortcut to Firefox.exe without any problem since it became necessary. Ho… (read more)

I have been using the -no-deelevate command line option to launch my main browser profile with a shortcut to Firefox.exe without any problem since it became necessary. However, I am unable to start my other profile to allow dragging. Is there a way to do it, please?

Asked by Straydog 2 years ago

Answered by cor-el 2 years ago

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No audio on any websites

I no longer have sound on any websites after I muted sound for 5 minutes then enabled it again. I have uninstalled and re-installed Firefox, checked the settings and done… (read more)

I no longer have sound on any websites after I muted sound for 5 minutes then enabled it again. I have uninstalled and re-installed Firefox, checked the settings and done all the tips provided to no avail, I still have no sound

Asked by dibella_charisma 2 years ago

Answered by cor-el 1 year ago

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Captive Network login, redo: Detectportal?

I must log in to the WiFi network I use. When I start FireFox the first time, it brings up my login page, I click [Accept], and I'm online. After a while on, I get kicked… (read more)

I must log in to the WiFi network I use. When I start FireFox the first time, it brings up my login page, I click [Accept], and I'm online. After a while on, I get kicked off, and must log in again. (The non-internet, WiFi connection remains active; but I'm neither logged in nor online.) How do I re-initialize the automatic login function ("detectportal"?)?

Closing, and re-starting FireFox again doesn't work; it initially tries to go to my homepage instead... *but it can't*, because I'm not online. I can't go to the login page's displayed URL, for the same reason. I have to actually restart the computer, loosing whatever I'm doing, then start FireFox. Then, and only then, can I get it to go to the network login page so I can login and continue.

Is there a button, "about:thingie", or setting I can use to reinitialize the automatic login page search & display mechanism? Rebooting the whole computer is a xxxx.

Asked by ReggieA 2 years ago

Answered by ReggieA 1 year ago

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How can i dublicate firefox settings/plugins/passwords etc to a new firefox install ?

Hi Did install firefox on a new computer , did copy my profile from the "old" , to the new computer But no plugins, passwords settings etc where moved to the new comp… (read more)

Hi

Did install firefox on a new computer , did copy my profile from the "old" , to the new computer

But no plugins, passwords settings etc where moved to the new computer ?

Asked by dunken 1 year ago

Answered by cor-el 1 year ago

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Not compatible with software

I have been using Software Pursuits (Visual Pursuits) for many years which is software used by many camera clubs to assist in judging images and enables clubs to communic… (read more)

I have been using Software Pursuits (Visual Pursuits) for many years which is software used by many camera clubs to assist in judging images and enables clubs to communicate with one another. Lately, Visual Pursuits does not recognize me as a member.....especially when communicating via email. As secretary I send out reports to many members but I am excluded in receiving those emails as the sender or cc. Are there any settings which is preventing that. I have no other problems using VP....it is only when I communicate via email. Would welcome any questions or suggestions. Thank you.

Asked by condogal 2 years ago

Answered by FredMcD 2 years ago

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Unable to log into Vanguard

I am no longer able to log into Vanguard from Firefox. Login page is https://investor.vanguard.com/my-account/log-on. I had no issues until about three weeks ago. I h… (read more)

I am no longer able to log into Vanguard from Firefox. Login page is https://investor.vanguard.com/my-account/log-on. I had no issues until about three weeks ago. I have no issues when using Edge or Chrome.

Asked by johnroman552 2 years ago

Answered by jrlind55 1 year ago