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Suddenly Lost all bookmarks

I lost all the bookmarks suddenly where i was using this browser for office work, there was no action taken from my end like deletion or any upgrade, however suddenly whe… (read more)

I lost all the bookmarks suddenly where i was using this browser for office work, there was no action taken from my end like deletion or any upgrade, however suddenly when i start machine today, i found all bookmarks lost. To restore backup I entered to Profile --> bookmark backup this file is extension JSONLZ4 which is not visible during restore bookmark.

This is quite important to recover these suddenly lost all bookmarks, so is there any way or support available?

Unfortunately this is first time i am facing such kind of issue, So kindly also let me know if we should trust mozilla firefox as default browser and to save bookmarks?

Thanks & Regards

Asked by deepak.fojdar 18 hours ago

Last reply by FredMcD 14 hours ago

Adding custom fonts (system-installed fonts)

Hi! I want to change the default serif and monospace fonts (Atkinson Hyperlegible and Hack, respectively) in Firefox. However, the fonts that are listed in the advanced f… (read more)

Hi!

I want to change the default serif and monospace fonts (Atkinson Hyperlegible and Hack, respectively) in Firefox. However, the fonts that are listed in the advanced font settings appear to be a specific list that doesn't update with the system-installed fonts, so I cannot pick the previously mentioned fonts. I tried working around by tweaking with the about:config values, but so far no luck. Any advice?

Thanks in advance, Lucas

Asked by info.lucasluduena 1 day ago

Last reply by cor-el 1 day ago

Firefox crashed and now does not let me load my profile

Firefox crashed and now when I open it it shows the error message: "You've launched an older version of Firefox. Using an older version of Firefox can corrupt bookmarks a… (read more)

Firefox crashed and now when I open it it shows the error message: "You've launched an older version of Firefox. Using an older version of Firefox can corrupt bookmarks and browsing history already saved to an existing Firefox profile. To protect your information, create a new profile for this installation of Firefox."

The only options are to Exit or to Create a new profile. I had to create a new one just to open Firefox and try to fix it.

I logged into the Firefox account and not a single password, bookmark or anything is in my profile.

I go to about:profiles and I see both of the profiles, the new one as default, and the old one. I open the old profile by clicking on Launch profile on new browser, and I get the same error

I checked in several articles and threads like this https://www.reddit.com/r/firefox/comments/oyofoi/opting_out_of_beta_for_stable_without_requiring_a/

I cannot find compatibility.ini file anywhere. The old profile folder has about 750 MB and the new profile has 150 MB. I tried to restart without add ons and no change. I am using Windows I have not tried to update Firefox or to have a second installation. I am running 91.2.0esr (64-bit) and is up to date.

I really need to recover my bookmarks and passwords.

Asked by 79kilikili 1 day ago

Last reply by cor-el 1 day ago

  • Solved

pdf Files will not open with adobe acrobat and I have the open pdf files with adobe acrobat checked?

I use html pages on an internal hard drive that link to pdf documents. For some reason since Version 91.0.2 was installed I can not get the pdf documents to open with Ado… (read more)

I use html pages on an internal hard drive that link to pdf documents. For some reason since Version 91.0.2 was installed I can not get the pdf documents to open with Adobe Acrobat Reader DC.The new version insist on opening the pdf's in the Firefox web browser. When I click on a pdf link at an external website the files will open in Adobe Acrobat. I used the code below to test the open in Adobe Acrobat execution and it works on the w3School example. When I run it strait from my hard drive the document opens in the Firefox web browser.

<!DOCTYPE html>
<html>
  <head>
    <title>Title of the document</title>
  </head>
  <body>
    <h1>PDF Example</h1>
    <p>Open a PDF file <a href="datasheet_cube-model-715.pdf">example</a>.</p>
  </body>
</html>

Please let me know if there is a solution. Thank you,

Asked by leodesign1 1 month ago

Answered by cor-el 1 month ago

  • Locked

Wide Bookmark Spacing is Horrible!

When they updated to 89, large spaces were created in between the bookmarked web sites when the window unfolds. So the bookmarks at the bottom don't fit in the window, a… (read more)

When they updated to 89, large spaces were created in between the bookmarked web sites when the window unfolds. So the bookmarks at the bottom don't fit in the window, and to get to the ones I can't see, I have to click the arrow at the bottom. But making it worse, is that if I do go to the bottom, the next time I open the bookmark tab, the list will open at the bottom (it doesn't revert to the top). So I'd have to scroll up to get to the ones at the top.

I list my bookmarks in the order they're in so I can get to the ones I go to most often as fast as possible. So they're at the top - I don't have to scroll far to get to them. I also use the "Other Bookmarks" tab since that's at the top. But sometimes that's hidden and I have to scroll up to get to access that as well.

Also, this update changed the size of the command windows - the copy/paste window, the "open in new tab" window, and the window to get the correct spelling of the word. They're so big, they run from the top of the screen to bottom, instead of a small square. So you'll have to scroll way up to get to the command or word you want.

I can't stand this.

There was a simple work-around. Changing the proton preferences to false. But they removed them with 90. I posted a message on these boards a few weeks ago asking for them not to be removed. Of course it didn't do any good.

There supposedly is a "fix" to this, but it has to do with CSS - whatever the heck that is and I'm not even going to attempt to figure it out. Fixing this should NOT be complicated at all (like the proton preferences). And besides, even that CSS thing won't bring everything back to what is was. So why bother?

More scrolling, bigger command windows, etc., are not that big of a deal, but that's not the point. Why can't they leave well enough alone? What part of "If it ain't broke, don't fix it," do they not understand? If I wanted a tedious way to access my bookmarks, I'd use Chrome!

I know it won't happen, but how can we get them to reset the bookmarks and command windows back to the way they were? Is that asking too much? Ask a silly question...

If their objective is to lose Firefox users, congratulations. It just might work.

Asked by Steve09 2 months ago

Last reply by Chris Ilias 1 day ago

Firefox on Windows 10 Loads Multiple Versions of the Same Tab, Limiting Memory (RAM)

Several weeks ago, because it seemed to be a Gmail-tab-only problem, Firefox Support advised us to contact Gmail Support. It is now clear that the problem is with the Fir… (read more)

Several weeks ago, because it seemed to be a Gmail-tab-only problem, Firefox Support advised us to contact Gmail Support.

It is now clear that the problem is with the Firefox browser. The attached screenshot shows an example of an affected tab.

Please fix this. Multiple versions of the same tab waste RAM and other memory, especially on a limited-memory device such as a laptop.

Asked by JandNL 1 month ago

Last reply by cor-el 3 days ago

  • Locked

Double spacing in Menus is back :'-(

A few months ago Firefox decided to double space all the items in menus. Reading through the forums many people didn't like this because of the amount of space that the m… (read more)

A few months ago Firefox decided to double space all the items in menus. Reading through the forums many people didn't like this because of the amount of space that the menus now take up. Fortunately there was a work around, by setting 'browser.proton.contextmenus.enabled to false they returned to normal

This morning Firefox my got upgraded and the double spacing problem is back again. However there appears to be a bug with the setting and the menus won't return to normal. I'm now stuck with stupidly large menus that won't fit on the screen and lots of painful scrolling.

Does anybody have an alternative workaround until this is fixed?

Asked by stormcloud 2 months ago

Last reply by chrisjsevans 3 days ago

Media Key functionality intermittent

Periodically Firefox will stop accepting media key input from my keyboard, the media keys continue to function for Chrome (neither are open at the same time, when functio… (read more)

Periodically Firefox will stop accepting media key input from my keyboard, the media keys continue to function for Chrome (neither are open at the same time, when functionality fails in Firefox, I open chrome to test if the keys are working) media.hardwaremediakeys.enabled is set to true, have swapped it to false and back, restarted, double and triple checked the physical media keys. Sometimes Firefox will just accept the media key input, and sometimes it won't

Asked by takashi1532 2 months ago

Last reply by soapmuncher 3 days ago

Firefox App

Every time I shut down my computer, Firefox needs to download all over again when I power up my computer. I need to sign in and start the sync all over again. After I … (read more)

Every time I shut down my computer, Firefox needs to download all over again when I power up my computer. I need to sign in and start the sync all over again. After I customize my bookmarks on Firefox, these do not remain stable once I power up the computer and open up the Firefox App again. It always seems like it's downloading the app for the first time. Syncing is a mess. Is there any way I can keep this application stable even after I shut off and power up the computer again?

Asked by Nancy Rubino 4 days ago

Last reply by FredMcD 4 days ago

How can I get search engine "Wikipedia (en)" back?

How can I get the english wikipedia back instead of the search page of the infamous sleazy big company? My distribution updated Firefox from 78.13.0 esr to 91.2.0 esr. At… (read more)

How can I get the english wikipedia back instead of the search page of the infamous sleazy big company?

My distribution updated Firefox from 78.13.0 esr to 91.2.0 esr.

At each larger update Firefox deletes the search engine for the English language Wikipedia -- maybe because my interface languge is German and I have the German language Wikipedia installed. Up to now it offered in the search field to add the English Wikipedia when I was on this page. But not anymore.

Asked by drickes 4 days ago

Last reply by FredMcD 4 days ago

Open tabs list in no order whatsoever!

I truly cannot fathom why a browser, in this day & age, cannot put the list of open tabs & windows in the drop-down menu, in even SOME KIND OF ORDER! But no, it'… (read more)

I truly cannot fathom why a browser, in this day & age, cannot put the list of open tabs & windows in the drop-down menu, in even SOME KIND OF ORDER! But no, it's nothing more than a long list, impossible to filter in any way, that is not in chronological, alphabetical, order of most recent used, no option to list via website or page title, etc. This is so ridiculously frustrating, along with the molasses lack of speed in opening up windows or tabs, that I'm on the verge of just chucking this entire app, for good. Why do our state-of-the-art advanced technological devices and apps, feel more like we're going backwards, and not forward??

Asked by StevenCee 2 months ago

Last reply by jscher2000 5 days ago

  • Solved

Proton needs a "kill" switch

The proton changes might make for a better smartphone experience, but it really trashes operations on computers. In case you are wondering why firefox's share of the brow… (read more)

The proton changes might make for a better smartphone experience, but it really trashes operations on computers. In case you are wondering why firefox's share of the browser market continues to slide, upgrades like "proton" are the main reason.

Asked by dvdmaven 5 days ago

Answered by Seburo 5 days ago

Firefox doesn't remember username, but remembers password

On this site: https://www.orange.pl/twojekonto/zaloguj I can't force firefox to remember username (no problem with remembering password on next step). In older Firefox wi… (read more)

On this site: https://www.orange.pl/twojekonto/zaloguj I can't force firefox to remember username (no problem with remembering password on next step). In older Firefox without WebEx there was addon which allowed to manipulate forms to prepare proper autocompletion data. This addon is not supported with WebEx anymore due to lack of proper functions. Instead Firefox Dev Team claims that mechanism built in current Firefox is enough for such tasks and mentioned addons are not needed. Seems it is wrong thinking.

I tried different approaches to save username for mentioned site but without success.

Asked by zygdresze1 5 days ago

Firefox causes 100% CPU usage when opening couple tabs at the same time!!!

I Am on desktop: i5 9600KF (high performance mode) 16GB 3200mhz ram NVME... Windows 10 Pro x64 Firefox last stable When I open Firefox tabs aren't loaded all at the same … (read more)

I Am on desktop:

i5 9600KF (high performance mode) 16GB 3200mhz ram NVME... Windows 10 Pro x64 Firefox last stable

When I open Firefox tabs aren't loaded all at the same time, but they are suspended. So after that: when I switch between 6 tabs quickly - they start to open at the same time. And CPU usage skyrockets to 100% LOL! Given I Am on high end PC - this is joke! I was using chrome and had hundreds of tabs and Chrome doesn't even suspend them by default. They open all at the same time I think!

So there is something wrong! I tried troubleshooting mode and it was the same problem!

Thanks for help!

Asked by empleat 1 month ago

Last reply by empleat 6 days ago

double space on bookmarks

Since version 91, now all my bookmarks are doubled spaced and this is too large. I want to go back the way it looked before with single spacing between the bookmarks. … (read more)

Since version 91, now all my bookmarks are doubled spaced and this is too large. I want to go back the way it looked before with single spacing between the bookmarks.

Asked by pcote1 2 months ago

Last reply by frfx 1 week ago

Firefox window size upon launch

A lot of Windows applications launch with the size of the window as it was when closed. Every time I Iaunch Firefox, I have to resize the window to fit my needs. Doesn'… (read more)

A lot of Windows applications launch with the size of the window as it was when closed. Every time I Iaunch Firefox, I have to resize the window to fit my needs. Doesn't Firefox preserve those conditions for the next time the application is launched?

Thank you for your time.

Asked by npdnxv 1 week ago

Last reply by FredMcD 1 week ago

Forgetting cookies...?

FF seems to keep forgetting what I call "legitimate" cookies. For example: For websites I use daily without a login, like Accuweather, every few days I get their "Accep… (read more)

FF seems to keep forgetting what I call "legitimate" cookies. For example:

  • For websites I use daily without a login, like Accuweather, every few days I get their "Accept our cookies?" messages.
  • For sites that allow an on-going login, I need to re-login frequently. Not daily, but certain not months later.
  • I have a financial site that allows me to set only certain devices may be recognized. Today it said a device I use weekly or so is no longer recognized.

There is an old thread that may be relevant: https://support.mozilla.org/en-US/questions/1309877

But several issues: That thread is closed, even though this bug is still going. Also it only covers Windows and I could use help with Windows & iOS versions.

Could "Tracking Protection" level come into play? I had it set to Standard but noticed recently it was Strict. I think Firefox changed that, not me, but I can't be 100% positive. Meanwhile I changed it back to Standard but so far the issue remains.

Thank you,

Joe

Asked by Birdbrain 1 month ago

Last reply by Birdbrain 1 week ago