Showing questions tagged: Show all questions

Why is firefox regularly asking me to open or download a file called impression on my PC, Tablet and Mobile

As per the Subject. Why is firefox regularly asking me to open or download a file called impression on my PC, Tablet and Mobile. Has only started occurring over the last… (read more)

As per the Subject.

Why is firefox regularly asking me to open or download a file called impression on my PC, Tablet and Mobile.

Has only started occurring over the last Month or so

Asked by garry13 1 week ago

Last reply by garry13 4 days ago

Firefox recently started to constantly freeze

Starting about a week ago, Firefox has had periods where it would freeze for about 5 seconds, followed by working normally for about 10 seconds. In between cycles of free… (read more)

Starting about a week ago, Firefox has had periods where it would freeze for about 5 seconds, followed by working normally for about 10 seconds. In between cycles of freezing, there would also be periods where it functioned normally. The freezing doesn't seem to be triggered by anything specific. It happens when I'm scrolling, typing, or even sometimes when I'm doing nothing at all on a page. This also happens whether or not I have other programs open that could be slowing things down. According to task manager, I have plenty of spare CPU and RAM when it happens. I've tried turning off hardware acceleration, recreating the places file, and checking session restore as per this help article. It has also happened after restarting Firefox, so it shouldn't be a problem with that.

Asked by hagamablabla 2 weeks ago

Last reply by hagamablabla 1 week ago

''Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window.''

I am using Windows10, Version 20H2 (OS Build 19042.928) with all available patches installed as of 04/14/2021, and am using Firefox 87.0 (64-bit) as the default browser. … (read more)

I am using Windows10, Version 20H2 (OS Build 19042.928) with all available patches installed as of 04/14/2021, and am using Firefox 87.0 (64-bit) as the default browser. I have suddenly begun to get the subject error message (Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window.) in Firefox, whenever I try to open an email web link from within Thunderbird. Until a few days ago, the email web link always opened up in a new Firefox browser tab.

If I change the default browser to something else, the email web link opens in a new tab in that browser.

I have tried every solution that has been recommended in this support forum to no avail. The error pops up even when Firefox has been started in safe mode. I have created new profiles to no avail. I have even gone so far as to totally uninstall Firefox, then manually rename all of the Firefox directories in my user profile and then install a clean version of Firefox. So far, I have not been able to get rid of the problem.

Any suggestions would be appreciated.

Asked by gczerw 2 days ago

Last reply by gczerw 1 day ago

Can't open Wells Fargo online account using Firefox 87.0 with LastPass extension

Called Wells Fargo and they told me to disable all password managers in order to log in!! WHAT???? I can get to my account using Edge WITHOUT LastPass, but something in… (read more)

Called Wells Fargo and they told me to disable all password managers in order to log in!! WHAT???? I can get to my account using Edge WITHOUT LastPass, but something in 87 is wonky. Spouse has Firefox 86 with LastPass and he can get on with no trouble. Have started a trouble ticket with LastPass and will be contacting Wells Fargo tech support for their input. Please fix!!!!!

Asked by atravelin 5 days ago

Last reply by atravelin 4 days ago

Tabs are constantly crashing

My tabs are constantly - several times a day, every day - crashing. I'm not watching any videos, I've tried a clean (deleted profile folder) install, and turning off hard… (read more)

My tabs are constantly - several times a day, every day - crashing. I'm not watching any videos, I've tried a clean (deleted profile folder) install, and turning off hardware acceleration. It's not anything attached to my profile, as I sync with a 2nd computer that has zero crash issues.

Asked by alifreeman93 5 days ago

Last reply by alifreeman93 18 hours ago

Access denied on bank sign in page

I used to be able to sign in to my bank's website with Firefox. Lately it will not let me. The page post this after attempting to sign in: Access Denied You don't have p… (read more)

I used to be able to sign in to my bank's website with Firefox. Lately it will not let me. The page post this after attempting to sign in: Access Denied You don't have permission to access "http://signon.navyfederal.org/siteminderagent/forms/nfcu.fcc" on this server.

Reference #18.a19ec817.1618171684.b32946d

I can access the page through Microsoft Edge but not Firefox. What has changed and what can I do to change it back?

Asked by uglyangel72 6 days ago

Last reply by uglyangel72 5 days ago

Not showing comments in certain websites

Clicking "Show more comments" on Facebook does nothing (I browse it without an account), also no comments are shown in Cracked.com, I haven't noticed if other sites don't… (read more)

Clicking "Show more comments" on Facebook does nothing (I browse it without an account), also no comments are shown in Cracked.com, I haven't noticed if other sites don't show comments. I use Ubuntu 20.04 (when I first opened FF on this pc it had the gnome icon and I hadn't checked for this problem before importing my old profile with add-ons, now it doesn't show the icon for some reason), I tried safe mode, refresh firefox, creating new profile, uninstalling and deleting home/.mozilla folder, no luck. Before I got this pc I used my old laptop with windows 7 and I'm pretty sure I had the same problem with facebook comments that had started some time earlier.

Asked by Ausemika 6 days ago

Last reply by Ausemika 5 days ago

Generate secure password option not offered

When updating my password on certain websites, Firefox does not offer the option to generate a secure password. Is there anyway to force Firefox to create one anyway? Is … (read more)

When updating my password on certain websites, Firefox does not offer the option to generate a secure password. Is there anyway to force Firefox to create one anyway?

Is it a problem with the coding of the website? If so what?

Asked by X201 6 days ago

Last reply by X201 5 days ago

Lost browsing history after automatic update of Firefox

Usually, when you close Mozilla Firefox or shut down your computer, you can restore the before closed bookmarks while you start again Mozilla Firefox. In my case, Mozilla… (read more)

Usually, when you close Mozilla Firefox or shut down your computer, you can restore the before closed bookmarks while you start again Mozilla Firefox. In my case, Mozilla Firefox automatically updated itself and I could not open again my bookmarks (the history was gone...). I had lots of pages that I still wanted to read and am looking for a way to find them back...

Asked by jerome.santarini 5 days ago

Last reply by jerome.santarini 5 days ago

URL bar search shortcut for Russian Wikipedia fails after browser update

After a Firefox version upgrade, my URL bar search shortcut for Russian Wikipedia has begun to fail. Say, if i search for Диснейленд (Disneyland in English), wikipedia re… (read more)

After a Firefox version upgrade, my URL bar search shortcut for Russian Wikipedia has begun to fail. Say, if i search for Диснейленд (Disneyland in English), wikipedia reports that the page does not exist, showing the error message like in the attached screenshot. I've tried recreating the search shortcut, but to no avail, it still shows the error. How do i fix the situation?

Asked by robokopfer 5 days ago

Last reply by robokopfer 3 days ago

Why isn't Lockwise saving passwords even though it's been allowed it to?

I've been slowly migrating away from Chrome to Firefox on advice from friends. All of my bookmarks from Chrome were able to be imported, but not logins and websites. I ha… (read more)

I've been slowly migrating away from Chrome to Firefox on advice from friends. All of my bookmarks from Chrome were able to be imported, but not logins and websites. I have followed all of the steps regarding privacy settings and importing such info, including making sure Chrome is closed before importing, but to no avail. In addition, when I try to manually save logins/passwords in Firefox, the dialogue box asking if I want to save this information appears and I select yes. However, when I check my saved logins/passwords, there are zero.

All of my permissions are set to allow Firefox to remember this information, yet it still doesn't after multiple attempts on my part and multiple messages from FF saying that it has successfully saved said info.

In addition, when trying to import logins/passwords from Chrome, the dialogue box says it was successful, but another yellow dialogue box appears telling me to login with my Primary Password, yet does nothing when I click on it except take me to the Logins and Passwords page.

Is there a step I'm missing in all of this that would make the browser tell me all of this is working when in fact it isn't?

Asked by nocoldopen 3 days ago

Last reply by nocoldopen 2 days ago

cytu.be streams' volume control breaking when adjusting settings

Debugging steps: Tried clearing the cache & reloading Tried disabling ell extensions+ running browser in Safe Mode. Tried several different streams: some str… (read more)

Debugging steps:

   Tried clearing the cache & reloading
   Tried disabling ell extensions+ running browser in Safe Mode.
   Tried several different streams: some streams w/ no customization might fix the problem, but it's not entirely clear to me which streams are "completely" customization-free.
   Tried different browser: Edge does not exhibit this issue

The Problem:

Been noticing this problem in Firefox at https://cytu.be over the last couple of months; this seems to be happening with any stream on the site, ; I don't remember exactly when I started noticing it. This is observed directly on the website, not any third-party site.

Messing with stuff outside of the web player seems to have a tendency to break the web player's volume control, resulting in its volume maxing out and desyncing from the video stream; it almost sounds at times like the audio stream is restarting from the beginning of whatever video is playing, while the video stream continues as normal. I've seen it happen mostly while using a wireless remote + Fliirc to adjust settings (mainly OS volume, brightness, and f.lux settings) but it can also happen from my keyboard, as well as manipulating the web player's volume control too much, and also zooming in/out the webpage too much. Clearing the cache & reloading doesn't work, and neither does disabling all add-ons, or running Firefox in Safe Mode. The only solution I've found so far is to refresh the webpage.

Spoke with site's developer, who remarked that he had not heard of anyone else experiencing this bug, and suggested it must be a Firefox issue; something about how the browser interacts with the OS' audio subsystem is probably causing this bug.

Does not seem to happen in latest version of Edge, for some reason.

Running the latest build of Windows 10 64-Bit Windows 10 64-bit OS Build 19042.928 and Firefox 64-bit 87.0.

Asked by AndysSeveredHead 9 hours ago

Last reply by AndysSeveredHead 5 hours ago

Web pages won't refresh on PC

I recently reloaded Windows 10 on my Microsoft Surface Pro 3, and reinstalled Firefox (V87.0, 64 bit). I've noticed now that web pages that have been opened will oftentim… (read more)

I recently reloaded Windows 10 on my Microsoft Surface Pro 3, and reinstalled Firefox (V87.0, 64 bit). I've noticed now that web pages that have been opened will oftentimes not refresh after they have been open for a certain amount of time (TBD). As an example, if I edit an event in my Cozi Calandar page, the activity indicator will spin and spin and never comlete the change. I have to close the tab, open a new one, and load Cozi in that and then edit the event. Another indicator of this problem is that , when I open a new tab, the images associated with the Firefox Pocket recommended stories do not load (and I suspect the list of stories is not refreshed). If I close Firefox and restart it, that will sometimes resolve the problem, but not always. I have tried running Firefox in SafeMode, but that does not resolve the problem. I have also Refreshed my installation of Firefox.

Any suggestions would be appreciated.

Asked by Chris_firefox_acct 1 week ago

Last reply by Chris_firefox_acct 5 days ago

How To Deactivate Context Menu?

When I click shift and right click always a context menu comes up and I would like to deactivate that. Concrete: I would like to draw arrows on a chessboard (lichess.org… (read more)

When I click shift and right click always a context menu comes up and I would like to deactivate that. Concrete: I would like to draw arrows on a chessboard (lichess.org) with shift and rightclick, but then always a context menu comes up and distracts. This is very annoying and I would like to change that - though what I found so far wasn't that helpful for me.

Thank you very much in advance

Asked by maximilian.v.w99 1 week ago

Last reply by maximilian.v.w99 5 days ago

Again 8K and 4k youtube videos stuttering

This is really getting annoying. Again the 4k and 8k videos on Youtube are stutturing, saw some some improvement with Firefox 87 at least on the 4k videos. For example th… (read more)

This is really getting annoying. Again the 4k and 8k videos on Youtube are stutturing, saw some some improvement with Firefox 87 at least on the 4k videos. For example this video in 8k does not work at all, audio works fine and it stutters totally showing a single different frame every 10 secs. https://www.youtube.com/watch?v=5LxsViMm25o&t=54s&ab_channel=AroundTheWorld4K . My pc is running Win 10 64-bit, 8gb of ram and all with all drivers\os up to date. As usual no issue with Google Chrome while reproducing the above video in 8k.

CPU Intel(R) Core(TM) i5-2400S CPU @ 2.50GHz 4 Cores GPU - AMD Radeon R7 200 Series with 2gb.

Pls fix.

Asked by Michael 3 weeks ago

Last reply by Michael 4 days ago

change "mailto"

Hello, I'm reposting this question in better topic. After loading Firefox to 87.0 Now when I click on a "contact" button from a site I get 'courrier' from Microsoft. How … (read more)

Hello, I'm reposting this question in better topic. After loading Firefox to 87.0 Now when I click on a "contact" button from a site I get 'courrier' from Microsoft. How can I get my xxx@free.fr address (zimbra mail) instead. Help from mozilla doesn't help me! Years ago the same problem was solved with a button on the first opening of the mail box.

Asked by lanzarote 2 days ago

Last reply by lanzarote 23 hours ago

Firefox doesn't remove history when it is closed, and unable to manually clear history.

Hello, Using Firefox 87.02 on arch linux 64 bit. As mentioned in the subject. Firefox is set to clear history when it closes but it doesn't. Neither am a able to clear th… (read more)

Hello,

Using Firefox 87.02 on arch linux 64 bit. As mentioned in the subject. Firefox is set to clear history when it closes but it doesn't. Neither am a able to clear the history manually from the preferences menu or otherwise. Do you know any sollution?

Kind regards.

Asked by 1991a265489b 11 hours ago

Last reply by 1991a265489b 10 hours ago