Firefox Support Forum

Hi, I am using FF v80.0.1 on ubuntu 18.04.

I noticed that whenever a tab is loading there is now a static (non-spinning) icon. Previously it was spinning. I want it to spin.

In changelog for 80.0 it says:

> For users with reduced motion settings, we’ve reduced a number of animations such as tab loading to reduce motion for users with migraines and epilepsy.

Is there a way to disable this feature?

I have a new HP printer and I am using Firefox from a Windows 10 PC. I am plagued with Paper Mismatch errors when printing emails from Firefox. After a lot of trouble shooting, I have found that this problem seems to be confined to Firefox, as it does not happen when using other browsers, e.g. MS Edge. I have tried resetting all Firefox printer settings and the problem still happens when opening Firefox in Safe Mode.

The print job stops with the error message Paper Size Mismatch after the 1st page, and printing will not continue or even move on to the next job until the error is cancelled from the printer's control panel. This means I have to be working next to the printer and cannot print remotely.

In the printing dialogue box under Printing Preferences, the paper size shows Letter, whereas I am using A4 in the printer, and this is the mismatch causing the problem. I can change the paper size in Printing Preferences from Letter to A4, but I have to do this for every job seperately as the paper size setting always reverts to Letter. This is totally impracticable.

Regretably, I will have to stop using Firefox unless there is a solution. Can anyone help me to change the paper size setting to always default to A4, please? Thanks in anticipation.

Using OS X Cataina, updated. Firefox selected as default browser. When the browser is opened as the default browser, two instances open. One with desired webpage and the other a default browser window. Does not happen when manually opening Firefox.

Any ideas on how to prevent multiple windows?

I use the save login info feature in Firefox. I have a saved login for a frequently used website. Firefox reliably fills out the username and password correctly for me. Recently it started asking me every time I log in to "Would you like to update this login?" prompt but with a bogus password. If I press "Update" it changes my password to this bogus password, so I have to press "Don't Update" every time I login just to keep my good password. If I do accidentally press "Update" I have to go to the "Saved Logins and Passwords" and manually fix my password for that website.

My question is, what would cause Firefox to think I have changed my password and give me this prompt when I have not?

And, by the way, the bogus password is always the word: "test" (my correct password is very strong and has over 20 characters).

Using FF 80 on Linux I'm getting increasing difficulty with processing pages. At first I assumed senility-onset (user not browser) but recently got feedback from a bank help desk that 'unable to process page at this time' was a browser message, not a site message and he advised using Chrome. Hah! Anyway I tried Chromium and it worked perfectly. Often a similar problem with payPal (not always). What's going on?

In the 'olden days' when Firefox was a new kid on the block there used to be a facility to report web sites that would not work with Firefox. Is it time to resurrect this? Is web design now being taken over by Google rather than (in the 'olden days') Microsoft?

For a few days now, whenever I boot up my PC and I click on Firefox to start, instead of starting with the homepage it automatically starts with some sort of ad, usually to update Flash or something. I didn't screencap any of the addresses, but they're definitely random-looking ad addresses. And as far as I know I haven't installed or downloaded anything sketchy to cause this. Any way of remedying this?

Hello

i have been having an issue with my browser where when ever i close it logs me out of all the websites i have been logged in to. i have refreshed it and i have reinstalled it and i still have the same problem and its making it really hard to work. any input is really appreciated.

thank you.

Hello

Some days ago my Firefox automatically updated to version 80.0 and with that came an annoying white outline to my windows.

Whenever I full-screen my browser window there are white borders on the sides and bottom, a few millimetres wide. The only way to make them disappear is to scale the window down to about 50% of my screen resolution. This is especially annoying because I enjoy my dark themed Firefox. Below I have added a link to the image.

Safe Mode did not make it disappear, refreshing Firefox did not make it disappear, disabling extensions did not make it disappear. Any help is welcome.

Image

today I noticed that my webpages, only with Firefox, not with other browser, shift toward left on clicking (any hyperlink) . You can see on this my website my website .

Hi!

Appearantly firefox updated itself to version 80.0.1 and now I can't fully view ebay's website anymore. Now I have to use Chrome browser in order to see the page fully and access my buyers and sellers information and that really bugs me, cause I'd really rather to not use Chrome.

The first half of ebay's top bar has disappeared and I can't access any buyer's information or read my messages in there.

I've cleared the cache = same problem. I disabled every add-on = same problem.

What I've read so far sounds very complicated to me, which is why I'm asking here directly. It'd be great if anyone has any useful advice. If you tell me anything about uninstalling and reinstalling any user profile or fiddling about with any js data preference files... I could only follow step by step descriptions otherwise my poor little brain is going to explode and that wouldn't look very pretty :-(

Much to my regret, I have to use Win10 home on an HP laptop.

Thank you loads in advance, Anna (who is a little bummed out and feels that the updates have very little benefit for her and she can't fully appreciate the ff experience which she would really love to tho :-( )

In the latest versions of firefox I can't delete single items from the address bar drop down list. As it says here https://support.mozilla.org/en-US/kb/remove-websites-address-bar-suggestions#w_clearing-a-single-item-from-the-address-bar-history I should press Shift+Delete, but it DOESN'T work anymore.

Where is the Forum? This is a FAQ-Site, not a forum? Why do you make it extra hard to file a bug? Or to go on an actual forum/board? What community is supposed "to help"?

About a year ago an update to Firefox erased all of my bookmarks. After painstakingly replacing them it happened again today with the latest update. How can I get them back?

Hi,

I've been visiting several sites with maps enclosed. An example: link text

The same in my wordpress site. Whats going on, an more important, how to tackle this problem? So Firefox doesn't make friends. In particular if Firefox doesn't give a solution.

I have designated that opening a new tab opens Google. I would like the cursor to be in the search box on the page not in the address box. I'm sure this is new behavior for Firefox. It's annoying to start typing and then realize i'm in the address box typing in the middle of the address. How can I change it?

How do I get everything back?

Meanwhile - updated from 79.0 - 32-bit (which is wrong - I had 80.0.1 64-bit yesterday) to 80.0.1 (32-bit).

WTF is going on?

What a mess.

Thank you.

It happens often: I am typing into a text input form on a website, and the pop-up (see attachment) appears for no apparent reason. In other words, I did not deliberately try to abandon my text entries, but for some reason the browser believes I have. Perhaps this is down to the overuse of shortcuts and touchpad "gestures" in my Macbook? I don't know why it happens, but it does. My question only concerns what happens AFTER the pop-up appears.

The pop-up has two buttons: "Stay on page", and the DEFAULT "Leave Page".

I have lost hours of work (text entry) because the DEFAULT is to "Leave Page". Again, this may be "physically" due to the twitchy Apple products I use, but it could be avoided if the DEFAULT were set to "Stay on page".

That is my first question: How do I change the DEFAULT to "Stay on page"?

I am told that this pop-up is the product of JavaScript running in my browser. That's all well and good, but it's not clear to me whose script this is.

My second question: What is the SOURCE of the JavaScript producing the pop-up; i.e. is this sourced by Mozilla, or is it sourced by the website creators?

I read a newspaper that has the following site: https://www.lanacion.com.ar. The stories are shown, no problem with that. There is a comment section at the end of a story. Up until a few months ago it appeared, lately it doesn't show. Safari and Chrome have no problem. The comments are served by livefyre, so I suspect that some setting in Firefox is blocking. I would appreciate some help in finding the setting. Thanks, Francisco