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Can't access Wikipedia (and some other sites): “Secure Connection Failed”

Hello, everyone. My Firefox (v76.0.1, Windows 10 Pro 1909) can't access the English Wikipedia (en.wikipedia.org) and some other sites I need to work with. This started ha… (read more)

Hello, everyone. My Firefox (v76.0.1, Windows 10 Pro 1909) can't access the English Wikipedia (en.wikipedia.org) and some other sites I need to work with. This started happening suddenly Tuesday night.

This is the error (in English, since my Firefox is in Brazilian Portuguese):

Secure Connection Failed

An error occurred during a connection to en.wikipedia.org. PR_END_OF_FILE_ERROR

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.

Please contact the website owners to inform them of this problem.

upload.wikimedia.org gives me the same error. The bizarre thing is that Wikipedias in other languages seem to work normally. Other browsers work fine.

Searching it online, it doesn't seem to be a common problem, and it just started happening by itself. I don't remember installing anything on this PC that day. My only antivirus is Windows Defender. I don't use any VPNs.

Tried all solutions I could find on Google. So far I did:

  • Ctrl + F5
  • Edited the hosts file
  • Deleted cert8.db
  • Changed network proxy settings to No proxy and Automatically detect proxy configuration (was in Use system settings)
  • Toggled DNS over HTTPS
  • Went in about:config and toggled network.dns.disableIPv6
  • Started Firefox in Safe Mode
  • Backed up the profile folder and just let Firefox create a new one
  • Rebooted my router

None of that worked.

I work with site builder platforms and since yesterday the error is starting to creep up in those servers, too.

Any ideas? I just noticed that Wikipedia search is gone from the list of opensearch engines also… This is getting increasingly bizarre…

Asked by El Buga 1 year ago

Answered by El Buga 1 year ago

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Firefox doesn't support HTML5 while other Browsers do. Latest Ubuntu 20.04. LTS

So the problem is that Firefox doesn't play any HTML5 content. Weirdly except for Youtube. Youtube works just fine. But every other Website shows errors. Even songsterr.c… (read more)

So the problem is that Firefox doesn't play any HTML5 content. Weirdly except for Youtube. Youtube works just fine. But every other Website shows errors. Even songsterr.com. I'm using latest Firefox 76.0.1 on a recent Ubuntu 20. 04 LTS installation. Usual troubleshooting like updates doesnt work because "sudo apt-get upgrade" doesn't find any updates. I tried the same websites in the latest version of Chromium and they work perfectly fine. I couldn't find a mistake in the firefox settings or something so I'm confused. Disabling Plugins didn't change anything and turning of tracking protection didn't either. What is the Problem here and how can I solve it?

Asked by wauwufflp 2 years ago

Answered by cor-el 2 years ago

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Firefox 76.0.1 not playing embedded Twitter videos

On the entertainment media site Buzzfeed, clicking on a post of an embedded Twitter video gives me a blank white image. No error message like "Unable to play the file". I… (read more)

On the entertainment media site Buzzfeed, clicking on a post of an embedded Twitter video gives me a blank white image. No error message like "Unable to play the file". I did a clear history, cache & cookies and refreshed Firefox. I ran the apt update for Ubunto. It had been operating smoothly in the past. If I go to Twitter, it plays. It just goes blank when I click on the video embedded in the post.

Thank you for any assistance.

Asked by varices 2 years ago

Answered by varices 1 year ago

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Prevent new window from hiding addons in toolbar

Recently, when a popup window appears, the toolbar doesn't have buttons for any of my addons. In about:config, I'd intentionally set dom.disable_window_open_feature.toolb… (read more)

Recently, when a popup window appears, the toolbar doesn't have buttons for any of my addons.

In about:config, I'd intentionally set dom.disable_window_open_feature.toolbar to true (following the solution provided in: question 1206512).

Previously, this was successful in ensuring that popup windows got the full toolbar, but now it has stopped working.

I'm not sure exactly which release this started with.

Steps to reproduce:

1) Set dom.disable_window_open_feature.toolbar to true.

2) Visit https://jeffersonscher.com/res/popit.html and follow the third link.

3) The window that pops up has no toolbar icons for the installed extensions.

Asked by pg_78 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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How Do I Change The URL Bar Text Color?

I'm on FF 76.0.1 The text color of the locations in the URL bar is a mix of black and grey ... black for the website and grey for everything else. All I wanna do is chang… (read more)

I'm on FF 76.0.1

The text color of the locations in the URL bar is a mix of black and grey ... black for the website and grey for everything else. All I wanna do is change all of the text to black. How can I do this? I just need the code to plug into my userChrome.css file.

KenB67

Asked by KenB67 1 year ago

Answered by cor-el 1 year ago

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Cannot set exceptions in cookies and site data

Outlook on the web will not launch from Office 365: -( Something went wrong Repeating redirects detected. Click here to sign out. X-ClientId: DFD46A985D07471A8373B0D7F2… (read more)

Outlook on the web will not launch from Office 365:

-(

Something went wrong Repeating redirects detected.

Click here to sign out.

X-ClientId: DFD46A985D07471A8373B0D7F250B09F X-Redir-Error ArLym14B4LPc7fj11wg|AsTJRt4BNJjQ7fj11wg|ArLym14Biwl_7fj11wg|AsTJRt4Bz3N07fj11wg|ArLym14BsJgp7fj11wg|AsTJRt4BZ4sf7fj11wg|ArLym14BgGjK7Pj11wg|AsTJRt4Bkz-07Pj11wg|ArLym14BjMxu7Pj11wg|AsTJRt4BYzlj7Pj11wg|ArLym14Bd3kV7Pj11wg|AsTJRt4BPoIK7Pj11wg|ArLym14B1ku16_j11wg|AsTJRt4BZkum6_j11wg|ArLym14By4BN6_j11wg|AsTJRt4BBjY16_j11wg|ArLym14BHWHg6vj11wg|AsTJRt4BR-7P6vj11wg|ArLym14BRUKR6vj11wg|AsTJRt4BfVSC6vj11wg|ArLym14BNJwo6vj11wg X-FEServer DM5PR19CA0004 Date:5/11/2020 10:16:18 PM

Microsoft wants me to set

http://*.outlook.com https://*.microsoftonline.com

in trusted sites. "Exceptions - Cookies and Site Data" does not allow entering URLs. Please see my screen capture.

Asked by SK_AusTX 2 years ago

Answered by SK_AusTX 2 years ago

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How do I login to my Firefox account?

How do I login to my Firefox account? How can there be 2885 results to this question? I would like to be able to login to all things Firefox with one ID and Password. … (read more)

How do I login to my Firefox account? How can there be 2885 results to this question? I would like to be able to login to all things Firefox with one ID and Password.

Asked by falcon 2 years ago

Last reply by Tommy 1 year ago

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Turn off private browsing

I think I may be set to private browsing, because websites aren't remembering my computer, and I have to have codes texted every time I try to log in. Cookies are on, bu… (read more)

I think I may be set to private browsing, because websites aren't remembering my computer, and I have to have codes texted every time I try to log in. Cookies are on, but it's still happening, and it's maddening, as I'm a freelance bookkeeper and have to be able to login to multiple sites, and have to coordinate with the client every time I'm forced to get a new code.

Please help, this is negatively impacting my work.

Asked by mschristine65 1 year ago

Last reply by FredMcD 1 year ago

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Specific (Google-owned) website won't open

The following web address won't open up in my FireFox while it does on Chrome What can be the reason? The parent website that leads to this page does open up but when cl… (read more)

The following web address won't open up in my FireFox while it does on Chrome What can be the reason? The parent website that leads to this page does open up but when clicking on the link at the top right corner showing Message for Web an empty browser window open up. I cleared all cookies and cache in both Chrome and FireFox browsers.

Asked by EB 2 years ago

Last reply by EB 1 year ago

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Cannot find spurious login IDs at about:logins

Say that I have a login at a site, and I got there previously with another browser. When I go to the same site with Firefox for the first time, that site's ID field might… (read more)

Say that I have a login at a site, and I got there previously with another browser. When I go to the same site with Firefox for the first time, that site's ID field might drop down to show a number of entries, and many times (but not always) there is no "View Saved Logins" below the list.

Here is an example of a site than many readers of this might not go to: DevonTechnologies.com and this might be the same for you. Devon's login ID wants an email address, and the field dropped down to show 29. A bunch of them were emails I would swear on my kid's heads I have never used anywhere, not even in another browser, and one was a misspelling of my own email address. Only a small few were addresses that were valid elsewhere. But here is the rub: A search of about:logins for the weird addresses and my misspelling came up empty.

Further, I can go to another site I have never visited with Firefox, and I might not get a drop-down at all or I might get just one of my three typical email addresses.

For those sites where I have used Firefox for the first time, the questions are

  • Where did Firefox get those spurious addresses?
  • Where did Firefox get a good address, and why did it leave out the "usual" others?
  • Why are the odd logins not found at about:logins?

I have Firefox 76.0.1 under Catalina 10.15.4, and I sync with Lockwise.

Thanks.

Asked by TLMurray 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

  • Archived

Lost multiple firefox windows, and tabs, after doing REFRESH, and after CRASH. Is my profile, sessionstore gone?

Firefox was hanging up. I got frustrated and I ended the session using task manager. On restart my windows came back, but the tabs were missing the page information. I en… (read more)

Firefox was hanging up. I got frustrated and I ended the session using task manager. On restart my windows came back, but the tabs were missing the page information. I ended the firefox session again, and did a restart of windows for good measure, hoping to get everything restored.

Then, when windows restarted, I restarted firefox, and I was presented two options - SAFE MODE, or REFRESH. I did SAFE MODE. Things looked ok, so I ended that session, and tried restarting again, hoping to restart normally, without SAFE MODE on. I got the same two options again - SAFE MODE or REFRESH. So, I thought REFRESH would get me back to my prior session. Nope. That reloaded a bunch of things, like bookmarks, etc. and gave me a new session.

So, I looked under the three line menu. No ability to RESTORE PREVIOUS SESSION!

I also looked in my profile as found in ABOUT:SUPPORT - PROFILE FOLDER, and in my SESSIONSTORE-BACKUPS folder in my profile folder my RECOVERY.baklz4, and my RECOVERY.jsonlz4 have todays date as DATE MODIFIED, but only are 33kb each - way to small for the hundreds of tabs I had open in multiple windows - I believe.

So, do I have any other recovery session folders available that I might be able to use?

Asked by mnalep 1 year ago

Last reply by AMAN ARYAN 1 year ago

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Firefox version 76.0.1 (64-bit) will no long log into https://workforcenow.adp.com

I have been using Firefox to log into the ADP site ever since my company changed to them. Firefox version 76.0.1 (64-bit) will no long log into https://workforcenow.adp.c… (read more)

I have been using Firefox to log into the ADP site ever since my company changed to them.

Firefox version 76.0.1 (64-bit) will no long log into https://workforcenow.adp.com

Not sure if this was after an update or not. It has worked until a few days ago. Chrome and IE works, but not FF.

ADP gives no errors, just comes back to the same login screen.

Curt

Asked by KidByte 1 year ago

Last reply by KidByte 1 year ago

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Can't Up Or Download, FFox 76.0.1 Freezes

I just had my OS reinstalled with Win 10 32 bit on my 64 bit system. When I try to up or download anything from the web, FFox freezes and need to exit it with End Task. C… (read more)

I just had my OS reinstalled with Win 10 32 bit on my 64 bit system. When I try to up or download anything from the web, FFox freezes and need to exit it with End Task. Could the 332 bit win 10 be the problem?

I tried it in safe mode, same problem. 

are there some settings I can look at? I tried Chrome and no problem downloading, Hope someone can help I like FFox more then the others.

even when I go to clear cookies from a site like this one https://www.sandiegouniontribune.com/ by clicking the padlock icon, and select Clear Cookies and Site data, it freezes.

I can download and Save programs top right of the screen.

Asked by JoeFromSD 2 years ago

Answered by Wesley Branton 2 years ago

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Attempting to seach for a bookmark (in Firefox Library) causes "not responding" message, altho search is completed in 8 minutes. Help?

Hi...Every time I attempt to search for a bookmark by clicking "show your bookmarks" (or Ctrl/shift/b), then selecting "all bookmarks", then attempting to type something … (read more)

Hi...Every time I attempt to search for a bookmark by clicking "show your bookmarks" (or Ctrl/shift/b), then selecting "all bookmarks", then attempting to type something in the search box, it freezes...and just allows me to press enter, it then turns the "x" in the top right red, and gives a "Not responding" message next to Library(in the top left)..I can still click the red x to cancel the search.

I say attempting to do a search, as it only allows me to type up to 4 (is the most) letters in the search box...its often just one letter before it freezes, and the curser turns into a spinning blue circle....If i just leave it for around 8 minutes,(after pressing enter) it then lists my bookmarks with the search criteria I had used, and the "Not responding" message disappears....and the machine goes back to normal

I have tried removing all my addons and extensions, tried renaming my prefs.js file, but it still hangs and takes 8 minutes.

I havent as yet done a reinstall of Firefox without any of my personal data, or tried a refresh.

The laptop is an HP i7 16gb ram, Win 10 Pro 64bit 1909, Firefox 76.0.1...with all updates present.

Asked by Bob 2 years ago

Answered by Bob 1 year ago

  • Solved
  • Archived

Fierfox 76.0.1 upgrade

When Firefox 76.0.1 installed on my computer several things happened. All my tampermonkey scripts were deleted, and I'm unable to reinstall them (normally by clicking on… (read more)

When Firefox 76.0.1 installed on my computer several things happened. All my tampermonkey scripts were deleted, and I'm unable to reinstall them (normally by clicking on the link the install happens, now the contents of the script just displays on the screen) I have several Gmail accounts, and all but one work - what I mean is I can log into most of them, but one will not login and connect. Have tried rebooting the computer, restarting Firefox. Very strange. Would a remove and reinstall be the next step?

I have two other laptops, on one the upgrade was transparent, on the other, most of the tampermonkey scripts stayed - need to reinstall a few. And the Gmail account is accessible.

Don't know if the troubleshooting data appeared.

Asked by Don Brusselars 1 year ago

Answered by Don Brusselars 1 year ago

  • Archived

"Remember browsing and download history" and bookmark favicons

Greetings. I have been experiencing a problem saving bookmarks with favicons. I am able to save bookmarks but unable to save favicons with them. This only happens when th… (read more)

Greetings.

I have been experiencing a problem saving bookmarks with favicons. I am able to save bookmarks but unable to save favicons with them. This only happens when the option "Remember browsing and download history" is OFF. Thus to save a bookmark with favicon I do need to ON the above option. Consequently if the option "Remember browsing and download history-Browsing & Download History" is ON then these favicons will be deleted when close Firefox.

A few examples of websites affecting are, https://www.alfaromeo.com.au/ https://flagfox.net/index.php https://www.qbittorrent.org/

It seems only some sites are affected and in my bookmarks they are 14 of them. I would like to know how to keep favicons permanently and make Firefox not to remember browsing and download history plus let it clean browsing & download history when Firefox closes.

Windows 10 18363.836/Firefox 76.0.1

Regards,

Asked by qp 1 year ago

Last reply by qp 1 year ago

  • Archived

No audio in FF

Hey Firefox community, I was watching videos on youtube using FF earlier on today and there wasn't a problem, but for some reason I'm currently not getting any sound on a… (read more)

Hey Firefox community,

I was watching videos on youtube using FF earlier on today and there wasn't a problem, but for some reason I'm currently not getting any sound on any website. I'm using a wireless headset and can hear the audio in steam/non-steam games, can talk to friends using discord and can play audio/video files that are stored on my HDD with no audio issues.

Here's what I've checked so far:

- Volume mixer says that FF isn't making any sound, which is odd. - I've turned off hardware acceleration as recommended on another thread, but to no avail. - I've restarted FF and my PC because sometimes it's just that simple. - I've tried other playback devices (computer headphone output, focusrite scarlett solo) and FF won't play through those either. - Just in case someone asks, youtube isn't muted.

I've isolated the problem to FF and considering that I hadn't changed any settings until after the problem occurred (hardware acceleration) I can't for the life of me figure out what might be causing this audio issue. Any help would be appreciated, but until then I'll have to use edge. *shudders*

Asked by adamjohnathanlee 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Firefox does not 'Restore previous session' on startup

Firefox 76.0.1 on Mac OS X 10.15.4. Simply put, I have the 'Restore previous session' checkbox ticked under Preferences -> General -> Startup, but each time I close… (read more)

Firefox 76.0.1 on Mac OS X 10.15.4.

Simply put, I have the 'Restore previous session' checkbox ticked under Preferences -> General -> Startup, but each time I close and start Firefox, I get a new window. I checked 'browser.startup.page' property in about:config. It is in bold and set to 3. I also verified that it is set to 3 in prefs.json in my profile directory.

This is really hampering my workflow.

EDIT: This post can be deleted. Apparently I'm new to Mac and did not know that clicking the red button will not quit the application. I hate it already.

Asked by nsane 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago