Showing questions tagged: Show all questions

Having trouble starting firefox

So i've been having trouble starting fire fox after it updates. The last couple of times i just kept trying and it worked but this last time nothing seemed to solve the p… (read more)

So i've been having trouble starting fire fox after it updates. The last couple of times i just kept trying and it worked but this last time nothing seemed to solve the problem. So i old-school troubleshooted the problem by opening task manager, going to process' and selecting all users when trying to start fire fox. And i noticed another set of process's opening and closing with fire fox under the name LVPrcSrv except there was one more of these process's than there were of fire fox so as soon as fire fox and the additional LVPrcSrv process's closed i manually ended the last remaining LVPrcSrv process and then tried to start fire fox again and this time it work. I'm worried this trick wont work again so i'd like to ask the Mozilla developer whats actually wrong with my fire fox so i can fix it before it becomes permanently inoperable.

Asked by Sin Shadow Fox 4 months ago

Last reply by FredMcD 1 week ago

Why is video quality is worse on Firefox 72 than Chrome 79?

When I stream Hulu on my laptop, the video quality is noticeably worse on Firefox than Chrome. I tried toggling settings (graphics acceleration) and turning-off plug-ins.… (read more)

When I stream Hulu on my laptop, the video quality is noticeably worse on Firefox than Chrome. I tried toggling settings (graphics acceleration) and turning-off plug-ins. The video is still much sharper on Chrome.

Asked by chiuwilliam 4 months ago

Last reply by cor-el 2 weeks ago

Remove Mandatory end user UI update notifications for SoE users who CANNOT Update (72.0.1 32-bit)

I've Firefox Browser, Delivered to me in a SoE. I have No (zero, nada none..) control over the rate at which the packaging team updates the Browser, or their competency i… (read more)

I've Firefox Browser, Delivered to me in a SoE. I have No (zero, nada none..) control over the rate at which the packaging team updates the Browser, or their competency in doing this.

Kudos to you for keeping me, the end user safe .. by way of updates even, however Please Please PLEASE!!! provide the end user a means to stop the mandatory end user integration update pop up window whinge !!!!

If I can not control your development pace, the effective skill set of the packaging team, or the rate at which they can keep pace with your updates, then please by god , please allow me, the end user to turn the update pop up window off, and make my browsing experience better! Maintain mandatory updates.. I don't care, nor can I control that... either. However I do have my hands all over your end user UI.

I do not wish however to be reminded almost hourly how and how UN-responsive, or crap my peers are. nor I do not want "mandatory end user action" UI update reminders every blinking minute an UI or email or system interface forces me to open another browser window... again some of which I have no control over.

Asked by Niterate 3 months ago

Last reply by N.D. 3 weeks ago

How to find the folder containing a bookmark

I can easily find a bookmark by searching in the Library "All bookmarks" window. However, I cannot figure out how to see folder that contains that bookmark. In Safari the… (read more)

I can easily find a bookmark by searching in the Library "All bookmarks" window. However, I cannot figure out how to see folder that contains that bookmark. In Safari there an optional column for folder and you can then right-click and get an option to open the folder.

Is there a way to do this in Firefox?

-louie

Asked by Louie S 4 months ago

Last reply by Criticatlarge 3 weeks ago

I've had over 60 crashes in the last 24 hours and no idea what I'm doing to cause them.

I used to not have issues with Firefox but in recent weeks Firefox has crashed so much that it's becoming increasingly unusable for me - I've had 63 crashes in the last 2… (read more)

I used to not have issues with Firefox but in recent weeks Firefox has crashed so much that it's becoming increasingly unusable for me - I've had 63 crashes in the last 24 hours, including 6 in the process of writing this post. The crashes do not seem to be caused by any specific website or action, and they still occur in safe mode. It is becoming increasingly rare for Firefox to last more than a few minutes without crashing. Any information that would alleviate me of this problem would be greatly appreciated. Some error reports are listed below:

68629781-e276-4f4c-9dd1-00ee60200117 c99db3fa-03ae-4b5b-90b8-9aa3c0200117 bp-a3917ccc-02b7-4433-a279-136e40200117 72931ed9-4d79-4ee7-8954-28b830200117 eb1c3d21-f920-4c1d-a472-452530200117

Asked by X 4 months ago

Last reply by FredMcD 2 months ago

The new 72.0.1 update this morning made me create a new profile and deleted ALL my logins, passwords and bookmarks.

I turned my work laptop on this morning and when I opened Firefox it made me create a new profile. There was no other option in order to continue. Once I did all of my sa… (read more)

I turned my work laptop on this morning and when I opened Firefox it made me create a new profile. There was no other option in order to continue. Once I did all of my saved logins, passwords and bookmarks were gone. As this is a work laptop I just lost a ton of links to important sites I use on a daily basis. How can I revert and get those back and why were they deleted in the first place?

Asked by bfranklin2 3 months ago

Last reply by RobertJ 3 months ago

I just installed windows 10 and now firefox doesn't work right = very slow, it was fine before

I just upgraded my computer to a 1 tb hard drive and installed windows 10. Now firefox doesn't work right, example: I go on Facebook or another site and when I try to typ… (read more)

I just upgraded my computer to a 1 tb hard drive and installed windows 10. Now firefox doesn't work right, example: I go on Facebook or another site and when I try to type a post I have to type 2 or 3 letters, then wait several seconds for them to appear. I have re-position my cursor and type 2 or 4 more letters and wait again. Can this be fixed?

Asked by paul160 4 months ago

Last reply by FredMcD 3 months ago

I am getting very tired of having to log in to Firefox *EVERY* *SINGLE* *FREAKING* *TIME* I reopen the browser on my new MacBook Pro - HELP!!!

Every time I open Firefox it brings up a screen as if I am a brand new user starting out for the very first time. The disk image in my downloads folder has long since be… (read more)

Every time I open Firefox it brings up a screen as if I am a brand new user starting out for the very first time. The disk image in my downloads folder has long since been deleted, so I'm pretty sure it's not running from that. I went and looked at "application binary" and it gave me a headache, plus there was no indication in the prior "support" replies of what the changes I might or might not observe therein would mean, so I was unmotivated to keep turning Firefox off and on and then checking to see if any of the characters in the very long text string had changed. I seem to have about 10 profiles, none of which have been created by me on purpose. I tried opening a couple of them, and got messages about various updates Firefox wanted to perform, but none of the opening screens had my information loaded. I've just lost a half hour of my life down this rathole this morning, and I still haven't gotten around to completing the search which was the reason I opened Firefox this morning in the first place. Imma have to go back and use Safari I guess, since Safari isn't suffering from "Susan Amnesia"

Asked by Susan Knowles 4 months ago

Last reply by cor-el 4 months ago

New profile every time.

I'm currently using macOS 10.14, had been using macOS 10.12. I'm currently on Firefox 72.0.1, but I think the problems described below go back to version 69 or so. It see… (read more)

I'm currently using macOS 10.14, had been using macOS 10.12. I'm currently on Firefox 72.0.1, but I think the problems described below go back to version 69 or so.

It seems like anything I do with Firefox means that it creates a new profile and I have to set my old profile as the default, launch in a new browser, and delete the new profile. By "anything" I mean: restarting the computer; logging out and back in; updating Firefox; quitting and relaunching Firefox. The last one doesn't always happen--sometimes I close Firefox, relaunch it, and everything is fine. Sometimes I close Firefox, relaunch it, and it's created a new profile and I have to go through the little dance setting it back to the old profile and deleting the new one. Actions like restarting the computer and logging out usually mean that the icon on the dock has been replaced by a question mark and I have to drag Firefox back down to the dock to get it down there again. This is tedious and annoying, so I'd really like to figure out how to just get Firefox to keep using the same profile unless I change it for some reason. Any suggestions?

Asked by aspidoscelis 4 months ago

Last reply by cor-el 4 months ago

Bookmarks get mixed up during sync.

Each time Firefox Sync syncs my data, all the bookmarks in my Bookmarks Toolbar, which are within separate folders, get mixed up. All bookmarks in separate folders are al… (read more)

Each time Firefox Sync syncs my data, all the bookmarks in my Bookmarks Toolbar, which are within separate folders, get mixed up. All bookmarks in separate folders are all in ONE folder, the other folders then are empty + the position of the folders are mixed up as well.

Asked by ds.zz 4 months ago

Last reply by cor-el 4 months ago

How do I make sure NOTHING changes after a reboot or restart? Happens as ofgten as 3 times a week.

At home, I do not have a problem - but I usually leave my laptop on. I am traveling and am using a VPN that locates me back in USA. Otherwise nothing seems different. … (read more)

At home, I do not have a problem - but I usually leave my laptop on. I am traveling and am using a VPN that locates me back in USA. Otherwise nothing seems different. If there is a power outage here (often), or I am prompted to restart after auto-install of Mac updates, or my battery gets low enough to turn off the screen (only once for this), it is like I have a clean slate - no autofill, add-ons, history, bookmark, search and homepage setting - everything defaults to original. I must reenter password on every site I go to and reenter any non-default setting. Is there a setting I am missing that can prevent this? I will be in this India location for several months, so I prefer this not to keep happening. BTW, I am unsophisticated and need to know how to reach or alter any files involved.

Asked by Dan Maloney 4 months ago

Last reply by FredMcD 4 months ago

How can I get tabs send to offline device which haven't received and opened because it's offline?

I have send some tabs "for further reading" to device I believe has some name like "Firefox on office computer" and received none of them, but none of them was received. … (read more)

I have send some tabs "for further reading" to device I believe has some name like "Firefox on office computer" and received none of them, but none of them was received. So I checked settings and actual name is "Firefox on localhost", that occured I think after upgrade. Both devices are displayed as possible targets, and account page says that "Firefox on office computer" seen last time long time ago. How can I get list of tabs waiting to be opened on this dead instance?

Asked by Dmitriy 4 months ago

Last reply by cor-el 4 months ago

After updating the browser to version 72.0, there were problems with audio codecs: the browser can not play some .ogg-files.

Hi. After updating the browser to version 72.0, there were problems with audio codecs: the browser can not play some .ogg-files. For an example: http://edapskov.ru/temp/p… (read more)

Hi. After updating the browser to version 72.0, there were problems with audio codecs: the browser can not play some .ogg-files. For an example: http://edapskov.ru/temp/photo_sound.ogg Previous versions of the browser and other browsers do not have this problem.

Asked by Dmitriy 4 months ago

Last reply by cor-el 4 months ago

I have logged in on the two laptops in the house. The older one has many bookmarks and I wanted to see them on the new laptop. But I don't. Pls help.

I don't know what to add to the above. I assumed that having logged on to my Firefox account on the old laptop and confirmed that Sync was active (which it was - bookmark… (read more)

I don't know what to add to the above. I assumed that having logged on to my Firefox account on the old laptop and confirmed that Sync was active (which it was - bookmarks etc.) and then do the same on the new laptop I would see the same bookmarks appear on the new laptop. But they don't. What am I missing in that assumption and setup? Pls help! Thank you. Harold

Asked by haroldf 4 months ago

Last reply by crankygoat 4 months ago

Sometimes, when I go onto some website, the screen goes dim and there's a continue and an X option. Can you help me figure out what's causing it?

It seems to happen at random, but when I go to any website (ex. eBay, YouTube), sometimes the screen goes dim and there are two options: Continue and X. I use an ad bloc… (read more)

It seems to happen at random, but when I go to any website (ex. eBay, YouTube), sometimes the screen goes dim and there are two options: Continue and X.

I use an ad blocker, so it might be that some ad partially got somewhat past the ad blocking system, but the ad itself didn't get through.

I have the Firefox VPN, but I wasn't using it at the time this image was taken.

It only seems to happen on Firefox.

Apart from the ad blocker thing, I don't know what could be causing the problem.

I would appreciate it if anyone else has seen this before, or could help me find the cause of it.

Asked by Greendude934 4 months ago

Last reply by crankygoat 4 months ago

Repositioning the X on the tab

Update to FF72.01 Running userChrome to keep Tabs on bottom 1...Tabs appear larger and the text for the titles is sitting below the page 2...Close Tab X appears right aft… (read more)

Update to FF72.01 Running userChrome to keep Tabs on bottom

1...Tabs appear larger and the text for the titles is sitting below the page 2...Close Tab X appears right after any text, 3...if Multiple tabs open, Close Tab X doesn't appear on some Tabs as well as Titles

Should be a quick fix right?, with the amount of people wanting tabs on bottom, a simple check box should be made available to do this, if the user wants

I adjusted the userChrome.css as per some of the answers posed to similar questions, but no change present

Asked by mrg1 4 months ago

Last reply by cor-el 4 months ago

Ublock Origin ask to allow pop ups

I just download Firefox 72.0.1 (64-bit) on a new computer. It automatically included ublock origin 1.24.2 There are many sites where you actually want pop ups (bank stat… (read more)

I just download Firefox 72.0.1 (64-bit) on a new computer. It automatically included ublock origin 1.24.2 There are many sites where you actually want pop ups (bank statements, downloads, etc.) On my other computers with Firefox, ublock shows a bar at the top of the browser and gives me the option to say- No pop up, allow once only, or always allow for this site. I didn't have to change any settings to have this happen. However, on this newly downloaded version it doesn't do that and it's very frustrating and cumbersome to use. Basically, I have to know that the site wants to pop up a new screen, turn off ublock, and then remember to turn it back on. I have looked all through the ublock and firefox settings to figure out how to do this and can't see where to make this bar show. Very frustrating! Any tips for fixing this? Or, other, better pop up blockers to use?

Asked by lwiersma02 4 months ago

Last reply by FredMcD 4 months ago