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  • Archived

Add-ons Permission: Access your data for all websites?

Why do so many add-ons and extensions require this permission? According to Mozilla Support page, this permission allows the extension to read information I enter into we… (read more)

Why do so many add-ons and extensions require this permission? According to Mozilla Support page, this permission allows the extension to read information I enter into website like username and password. How is this not a breach of privacy? I am talking about add-ons and extensions like ad-blocker and many video downloaders.

Asked by Mehran 2 years ago

Last reply by MargaretBartley 1 year ago

  • Archived

Why my Firefox continues to change my language to spanish when I selected default language to in english?

When ever I start Firefox the default page and other pages are shown in Spanish. I need to set the language manually to English all the time. This problems is driving me … (read more)

When ever I start Firefox the default page and other pages are shown in Spanish. I need to set the language manually to English all the time. This problems is driving me crazy.I suspect it could be Google the problem. However, this happens to ebay, paypal, al all other pages I open in Firefox.

Asked by guaitiao 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Firefox redirects my searches to Yahoo when my search engine is set to google.

I am using Firefox 59.0.2 64bit. My default search engine is set to Google. When I try to do a search using either the address bar or the search bar I am always directed … (read more)

I am using Firefox 59.0.2 64bit. My default search engine is set to Google. When I try to do a search using either the address bar or the search bar I am always directed to Yahoo search. The default search engine does not change but I am always redirected to Yahoo. I do not have Spigot or YahooSearch on my Computer. There is nothing suspicious in my add-ons. I have removed everything from my computer that had Yahoo in it. I have run several malware programs. There is nothing unusual in the programs listed using the control panel or task manager. I have updated Windows. I am still redirected to Yahoo. Again it does not change my default search engine, but redirects it every time.

I know the preferred search engine of Firefox is Yahoo, but is not mine. If this is Firefox's way to force us to use yahoo it will be bye-bye Firefox and hello Chrome.

Asked by Vitog 2 years ago

Last reply by judeeylander 1 year ago

  • Archived

Virus attack when clicking open FireFox

EVERYTIME I open up Mozilla FireFox, my Norton Security Software pops up with a dialog box that says, it has blocked "Web Attack: Fake Tech Support Website 62". This h… (read more)

EVERYTIME I open up Mozilla FireFox, my Norton Security Software pops up with a dialog box that says, it has blocked "Web Attack: Fake Tech Support Website 62". This has been going on for about a 3 days now. Is there anything you can do to your FireWall and Other Security Software from allowing this Virus from trying to attack Mozilla FireFox? Please advise.

Asked by DawnL762 2 years ago

Last reply by star 1 year ago

  • Archived

Cannot export Firefox bookmarks to html in Firefox 59.02

Hello, Firefox 59.02 is not exporting my bookmarks to html even after a clean install removing everything via uninstalling and then removing any leftover Mozilla folders,… (read more)

Hello,

Firefox 59.02 is not exporting my bookmarks to html even after a clean install removing everything via uninstalling and then removing any leftover Mozilla folders, etc)

.json is working fine in both exporting and restoring.

Other people I have read are having this issue.

Look forward to your help and reply.

Billy

Asked by Firefox4Billy 2 years ago

Last reply by jscher2000 2 years ago

  • Archived

Can't sign in to gmail

When I click on the red and white "GMail" envelope icon at the top of the Friefox page, it used to take me to my GMail sign-in page. Now it takes me to this page: https:/… (read more)

When I click on the red and white "GMail" envelope icon at the top of the Friefox page, it used to take me to my GMail sign-in page. Now it takes me to this page: https://www.google.com/gmail/about/

When I redirect to the sign in page I can't sign in. In other words I put in my username and click on "Next", the button flashes but doesn't do anything. It used to take me to the next step (Password) where I would input that, hit "next" again and it would open my inbox.

I may have caused this glitch by trying to correct a different problem: Before this started happening, when writing an email, the selection buttons (font, size, color, etc) were all blank. So I went into my settings and tried to resolve this and maybe I messed something up. I tried downloading firefox again and tried restarting the computer and firefox, etc. Nothing helps.

PS: Eerything in Gmail works with Safari...

Asked by slice4444 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Firefox crashes

Hi : ) I love Firefox, and I find it simply excellent. But... in the last months Im having lots of FREQUENT crashes. I dont know why. it often crashes (even 20-30 times … (read more)

Hi : )

I love Firefox, and I find it simply excellent. But...

in the last months Im having lots of FREQUENT crashes. I dont know why.

it often crashes (even 20-30 times a day), mostly with an empty page (#argh this page was closed), sometimes the program closes by itself, I restart it, it goes for some minutes or even less, and the the problems are back again.

I tried many solutions: I reinstalled it, I tried the safe modus (it crashes thesame way), disinstalled all the plug ins. disintalled the firefox accelerator. tried windows10 compatibility solutions, I created a new profile. i have the latest version, of course.

I have these issues ONLY with firefox. maybe is the 64 bits version? my laptop is 2 year old.

it does not get any better with the above solutions.

below the copy of a mozilla crash report (there are many I just picked one)

could you please help? what can i Do?

thanks a lot merlino


Firefox 59.0.3 Crash Report [@ ToParticipant ] Search Mozilla Support for this signature How to read this crash report ID: cbf80a5f-748b-4695-9d38-e5a9c0180502 Signature: ToParticipant

   Details
   Metadata
   Bugzilla
   Modules
   Raw Dump
   Extensions
   Telemetry Environment

Signature ToParticipant More Reports Search UUID cbf80a5f-748b-4695-9d38-e5a9c0180502 Date Processed 2018-05-02 11:17:11 Uptime 92 seconds (1 minute and 32 seconds) Install Age 97,810 seconds since version was first installed (1 day, 3 hours and 10 minutes) Install Time 2018-05-01 07:42:32 Product Firefox Release Channel release Version 59.0.3 Build ID 20180427210249 OS Windows 10 OS Version 10.0.16299 Build Architecture amd64 Build Architecture Info family 22 model 48 stepping 1 | 4 Adapter Vendor ID

0x1002

Adapter Device ID

0x9850

Process Type content (web) Crash Reason EXCEPTION_ACCESS_VIOLATION_EXEC Crash Address 0x14c129ce020 User Comments Total Virtual Memory 140,737,488,224,256 bytes (140.74 TB) Available Virtual Memory 140,735,797,755,904 bytes (140.74 TB) Available Page File 5,138,169,856 bytes (5.14 GB) Available Physical Memory 4,413,202,432 bytes (4.41 GB) System Memory Use Percentage 40 EMCheckCompatibility

False

App Notes

FP(D00-L1000-W00001000-T000) AdapterVendorID: 0x1002, AdapterDeviceID: 0x9850, AdapterSubsysID: 00000000, AdapterDriverVersion: 15.201.2101.0 D2D1.1? DWrite? DWrite+ D2D1.1+ WR? WR- OMTP? OMTP+

Processor Notes processor_ip-172-31-24-210_us-west-2_compute_internal_7; Processor2015; non-integer value of "SecondsSinceLastCrash" Crashing Thread (0) Frame Module Signature Source 0 @0x14c129ce020 1 xul.dll ToParticipant xpcom/base/nsCycleCollector.cpp:1472 2 xul.dll RemoveSkippableVisitor::Visit(nsPurpleBuffer&, nsPurpleBufferEntry*) xpcom/base/nsCycleCollector.cpp:2867 3 xul.dll nsPurpleBuffer::VisitEntries<RemoveSkippableVisitor>(RemoveSkippableVisitor&) xpcom/base/nsCycleCollector.cpp:1125 4 xul.dll nsPurpleBuffer::RemoveSkippable(nsCycleCollector*, js::SliceBudget&, bool, bool, void (*)(void)) xpcom/base/nsCycleCollector.cpp:2893 5 xul.dll nsCycleCollector::ForgetSkippable(js::SliceBudget&, bool, bool) xpcom/base/nsCycleCollector.cpp:2942 6 xul.dll nsCycleCollector_forgetSkippable(js::SliceBudget&, bool, bool) xpcom/base/nsCycleCollector.cpp:4268 7 xul.dll FireForgetSkippable dom/base/nsJSEnvironment.cpp:1279 8 xul.dll CCRunnerFired dom/base/nsJSEnvironment.cpp:1974 9 xul.dll std::_Func_impl_no_alloc<bool (*)(mozilla::TimeStamp), bool, mozilla::TimeStamp>::_Do_call(mozilla::TimeStamp&&) vs2017_15.4.2/VC/include/functional:299 10 xul.dll mozilla::IdleTaskRunner::Run() xpcom/threads/IdleTaskRunner.cpp:62 11 xul.dll nsThread::ProcessNextEvent(bool, bool*) xpcom/threads/nsThread.cpp:1040 12 xul.dll mozilla::ipc::MessagePump::Run(base::MessagePump::Delegate*) ipc/glue/MessagePump.cpp:97 13 xul.dll mozilla::ipc::MessagePumpForChildProcess::Run(base::MessagePump::Delegate*) ipc/glue/MessagePump.cpp:301 14 xul.dll MessageLoop::RunHandler() ipc/chromium/src/base/message_loop.cc:319 15 xul.dll MessageLoop::Run() ipc/chromium/src/base/message_loop.cc:299 16 xul.dll nsBaseAppShell::Run() widget/nsBaseAppShell.cpp:157 17 xul.dll nsAppShell::Run() widget/windows/nsAppShell.cpp:348 18 xul.dll XRE_RunAppShell() toolkit/xre/nsEmbedFunctions.cpp:874 19 xul.dll mozilla::ipc::MessagePumpForChildProcess::Run(base::MessagePump::Delegate*) ipc/glue/MessagePump.cpp:269 20 xul.dll MessageLoop::RunHandler() ipc/chromium/src/base/message_loop.cc:319 21 xul.dll MessageLoop::Run() ipc/chromium/src/base/message_loop.cc:299 22 xul.dll XRE_InitChildProcess(int, char** const, XREChildData const*) toolkit/xre/nsEmbedFunctions.cpp:700 23 firefox.exe content_process_main(mozilla::Bootstrap*, int, char** const) ipc/contentproc/plugin-container.cpp:63 24 firefox.exe NS_internal_main(int, char**, char**) browser/app/nsBrowserApp.cpp:280 25 firefox.exe wmain toolkit/xre/nsWindowsWMain.cpp:112 26 firefox.exe __scrt_common_main_seh f:/dd/vctools/crt/vcstartup/src/startup/exe_common.inl:283 27 kernel32.dll BaseThreadInitThunk 28 ntdll.dll RtlUserThreadStart

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Asked by merlino3 2 years ago

Last reply by Shadow110 1 year ago

  • Archived

IPEAKlwf.sys bluescreen crash while using Firefox Quantum at ebay.com, Wdws 10, 2018 HP Probook, issue only occurs using Firefox , not with Edge.

Often while at ebay.com or transferring between ebay and Paypal, I will get a Bluescreen crash with the message equal not equal: IPEAKlwf.sys. This issue only occurs whi… (read more)

Often while at ebay.com or transferring between ebay and Paypal, I will get a Bluescreen crash with the message equal not equal: IPEAKlwf.sys. This issue only occurs while using Firefox Quantum at a rate of about 1-in-4 visits.

Asked by DrWizard 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

How do I get my bookmarks back? They disappeared yesterday and I've followed all help topics in vain. I can't even install new ones.

My bookmarks have vanished. This problem began when I had iTunes and Firefox open. My iTunes songs were "skipping," which had never happened before. I closed Firefox and … (read more)

My bookmarks have vanished. This problem began when I had iTunes and Firefox open. My iTunes songs were "skipping," which had never happened before. I closed Firefox and iTunes, and I ran my Piriform CCleaner program to clear out temporary files, which I do regularly.

I ended up updating iTunes to make it work, but not before my bookmarks disappeared with the message on my browser: "The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem."

Worse, Firefox won't allow me to add new bookmarks.

I followed all topics in support and nothing has changed this problem. I've restarted and shut down the computer. I ran a full-system security scan. I even uninstalled and reinstalled Firefox.

Please help!

Asked by myjumpspace 2 years ago

Last reply by jscher2000 1 year ago

  • Archived

Firefox wiped my saved logins - How to restore/merge from backup?

I have firefox sync set up, but I ask it not to sync logins. Recently, one of my profiles had an issue with sync and it asked me to reconnect. After reconnecting it cle… (read more)

I have firefox sync set up, but I ask it not to sync logins. Recently, one of my profiles had an issue with sync and it asked me to reconnect. After reconnecting it cleared all my saved logins. I have a backup of `logins.json` but how can i restore it so i have the old and new logins?

Thanks, Jayen

Asked by jayen 2 years ago

Last reply by cor-el 2 years ago

  • Archived

confirm account not from my ip address

sign in stated my password was not correct... sent confirm sign in email... not my ip address not even my city... and have issues with site I got on that I think has hac… (read more)

sign in stated my password was not correct... sent confirm sign in email... not my ip address not even my city... and have issues with site I got on that I think has hacked my computer... paid for mylife.com and have called 6 times now... and same lady states she is all departments...and cannot get logged off site and states site is not secure... I have most limited knowledge of computers... and feel this is an extension of a hacking two weeks ago... had to pay micorsoft and still not completely restored... however, right now concerned about firefox and no one to help and microsoft will not.. and I cannot confirm sign in on Mozilla and I cannot change my password for some sort of protection... someone please.. this old gal is in a panic... this site https://www.mylife.com/idp-match-process.view?&bypassMatching=false&redirectURL=%2Fsite%2Fob%2Finit%2Fidentity-premium.view%3FflowId%3Didentity_flow20... do not understand any of this... however went into settings and blocked all I could until I can get some help .

Asked by mr aak 2 years ago

Last reply by guigs 2 years ago

  • Archived

I get this message when trying to save to a desktop folder: “Desktop” can’t be opened because the original item can’t be found.

Recently reinstalled High Sierra 10.13.3. Now Firefox won't let me choose the desktop when I want to save a file from AOL or from a website. I have refreshed and reinstal… (read more)

Recently reinstalled High Sierra 10.13.3. Now Firefox won't let me choose the desktop when I want to save a file from AOL or from a website. I have refreshed and reinstalled Firefox.

Asked by 0864 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Can't log in to paypal

As the title says - can't log in to paypal using firefox. It works with other browsers, firefox gives error: "Sorry, we can't log you in. If you think there's an issue wi… (read more)

As the title says - can't log in to paypal using firefox. It works with other browsers, firefox gives error: "Sorry, we can't log you in. If you think there's an issue with your account, contact us and we'll help resolve it."

I've tried restarting in safe mode but still doesn't work :/

Asked by Wojtek 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Facebook.com seems to be always laggy and makes whole browser slow. (firefox latest version) recently.

but m.facebook runs smoothly and sound. and all other sites works normally. I have already removed all the cache and history and still no solutions. Note: i have only two… (read more)

but m.facebook runs smoothly and sound. and all other sites works normally. I have already removed all the cache and history and still no solutions.

Note: i have only two add ons enabled (idm and add block)

Asked by nikelmaharjan 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Two different sets of bookmarks, and I want to make sure the best one wins. How?

I have different bookmarks sets on my two PCs, one correct (A), the other full of holes and missing files (B). In addition despite being told in the user interface that … (read more)

I have different bookmarks sets on my two PCs, one correct (A), the other full of holes and missing files (B). In addition despite being told in the user interface that the PCs synced an hour ago, they haven't.

I try to follow https://support.mozilla.org/en-US/kb/sync-your-firefox-bookmarks-history-passwords-and-#w_step-1-unlink-all-of-your-devices-from-the-old-sync but fall down at the first hurdle:

"Click the menu button Fx57Menu and choose Options. Select the Sync panel. "

But I don't see a Sync panel.

Similarly there are frequent instructions such as:

"On a computer:

   Click the menu button New Fx Menu and choose Sign in to Sync and follow the instructions to create your account. "

There is no Sign in to Sync on my computer, despite my having logged in to Firefox Sync and being told that my PCs are syncing.

Odd.

Anyway, assuming that someone can point me in the right direction on this puzzling connundrum, I still have the problem of two very different bookmarks sets, A and B. I don't want B to pollute A, in fact I would like A to overwrite B. How to ensure that happens?

Asked by matthewmontagupollock 2 years ago

Last reply by markhammond 2 years ago

  • Archived

Web site not viewable

I noticed a simple non encrypted web site is not viewable. "http://www.flightofthephantom.com/what-is-an-imu" I tested using Safari and I was able to view the site on my … (read more)

I noticed a simple non encrypted web site is not viewable. "http://www.flightofthephantom.com/what-is-an-imu" I tested using Safari and I was able to view the site on my Mac OS.

I also performed a "refresh Firefox" option in firefox and disabled my add-on but it still doesn't view the site just a black screen appears. Any ideas?

Asked by Mace2 2 years ago

Last reply by cor-el 2 years ago

  • Archived

How do i restore tabs from the session previous to the previous session?

Hi there I had a Firefox session of 30 tabs open this morning, some running for several weeks. When restarting I opened the main home page plus a page about darts (which … (read more)

Hi there I had a Firefox session of 30 tabs open this morning, some running for several weeks. When restarting I opened the main home page plus a page about darts (which i dont even like) - and accidentally closed it again before restoring the session.

Upon reopening and attempting the usual 'restore previous session' it now thinks the previous session is the one with just the homepage and the darts story - not my orignial 30 tabs. 

How do I restore the 30 tabs!? Surely there must be a way. I'm not very firefox savy so haven't tried renaming files etc.

Please help F

Asked by fredj000 2 years ago

Last reply by cor-el 2 years ago

  • Archived

getcntr.ru hijacked firefox today

Hi - first time i got scared by malware today - opened FF and processor went crazy - so i exited it via taskman - but a second window had opened uncommanded - investigati… (read more)

Hi - first time i got scared by malware today - opened FF and processor went crazy - so i exited it via taskman - but a second window had opened uncommanded - investigating via history clearly its a nefarious link.

i have ghostery and other protection so thankfully it seems no damage was done. but i dont know if this was phishing or what - perhaps more aggressive in fact??

posted to phishing reporting site just now - but thought i'd post here too in case other people have this problem, and to maybe learn more. going to install ublock addin after reading an earlier post.

wasn't doing anything remotely sketchy when this hit but investigating keyboard layouts at kbd-intl.narod.ru/english/layouts - which SEEMED innocent and useful enough.... but clearly that was the trigger - hibids10.com/ is also implicated - maybe i clicked on an image or something.

Asked by Hangman 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

can't focus on password input

I cant focus on password fields on some sites. as mentioned here: https://support.mozilla.org/en-US/questions/1186447 i opened Firefox with safe mode, it works as it shou… (read more)

I cant focus on password fields on some sites.

as mentioned here: https://support.mozilla.org/en-US/questions/1186447

i opened Firefox with safe mode, it works as it should, i can type anything on anywhere. No problem appears.

But still i cant type on Firefox that started normally.

What is the problem here? How can i solve it? Should i open Firefox with safemode everytime?

Ubuntu 18, Firefox 59.0.2 (64-bit)

Asked by khaine 2 years ago

Last reply by user1494117 2 years ago

  • Archived

why mozilla downloaded files go temp folder & why auto deleted after next day & how to freely recover yeterday's

when i download files from youtube multi downloader all files going to temp folder. all such files auto deleting by unknown command on next day. I want to recover such fi… (read more)

when i download files from youtube multi downloader all files going to temp folder. all such files auto deleting by unknown command on next day. I want to recover such files freely of 25.04.18 [yesterday] downloaded

Asked by chandramohangummadi 2 years ago

Last reply by cor-el 2 years ago