Firefox Support Forum

after the update to FF 34.0 the anti-aliasing (font smoothing) in e.g. the bookmark menu side panel is GONE. any chance to get it back with an about:config setting? website content is fine, as well as text on tabs or in the browser bar

Since I upgraded to v34.0.5, FF has been intermittently freezing and consuming all my CPU, making it a PITA to use. I never had this problem with previous versions. Anyone else getting this?

Since a recent upgrade of Firefox links in several websites no longer work. They used to be fine and I loved Firefox. The problems do not exist with other browsers e.g. Internet Explorer, Google Chrome. More specifically, on talktalk.co.uk the links to news items do not work, nor do those to "My Account." On Barclays.co.uk the link to print my statement doesn't work - similarly on MBNA.com There are several suggested solutions around the internet but all are complex, none so far have worked and I don't see why I should need to carry out the suggested tweaks. Firefox used to be great - now it isn't. The problem seems to be with the upgrade. Please help me to get my Firefox to where it should be.

I recently cleared recent history including form and search history. I have now unchecked this box and am using a particular form evey week but it continues not to remember the details I have input several times since I cleared the history. In the Privacy option it is set to "Remember History". If I change this to "use custom settings for history" it shows that "remember form history" is checked.

This seems to be a fault or do I need to keep the privacy setting on "use custom settings for history"? I am using Windows 7 on a 64 bit Toshiba Laptop.

Thank you.

I have spent the entire weekend trying to get the Firefox beta 35 to work. What I have found is that *all* extensions fail to work with the exception of Places Maintenance. I can not download any extension Firefox is so famous for. The error is something like "cannot install 'plugin-name' in it's current state." Enabling any extension require a FF restart, even Places Maintenance. Trying to remove an extension fails and must be done manually.

I am on Windows 7 Premium desktop Firefox, 32 bit. I "committed" myself to FF 35 last night (which meant clearing history and cache on exit because the extension "Expire History by Days" was no longer working), when I discovered that 35 was not playing nice with some sites using Flash. It was a capricious thing. Many sites worked as normal but some would not render at all. Examples: http://www.wunderground.com/US/WI/La_Crosse.html

http://www.weather.com/weather/5day/l/Hustler+WI+54637:4:US

First time I have has a problem with a Firefox beta, but it is definitely not ready for prime time. I realize FF is attempting to get away from what we are calling "Proprietary add-ons" but FF 35 in its present state will just fill the Moz Support forums with millions of complaints (guess I am one of the first). I have at present 1 extension (the only one that works on 35), the above mentioned "Places Maintenance."

I thought you might like this report as "user input." God knows I have tried...I must have downloaded 35 at least a dozen times and then been forced back to 34.0.5. So I am back on 34.0.5

I have submitted a bug report here: https://bugzilla.mozilla.org/show_bug.cgi?id=1108196

Let me know if anyone else is having these problems or anyone needs more information. I'd love to help fix this. I know some of you good support people have probably tried 35. Are you having the same difficulties?

Below is my (34.0.5 but the same as I had on 35 last night with the exception of "Version") trouble shooting information minus a million entries for my printer:

Application Basics

Name: Firefox Version: 34.0.5 User Agent: Mozilla/5.0 (Windows NT 6.1; rv:34.0) Gecko/20100101 Firefox/34.0 Multiprocess Windows: 0/1

Crash Reports for the Last 3 Days

All Crash Reports

Extensions

Name: Places Maintenance Version: 1.3 Enabled: false ID: places-maintenance@bonardo.net

Graphics

Adapter Description: NVIDIA GeForce 9400 GT Adapter Drivers: nvd3dum nvwgf2um,nvwgf2um Adapter RAM: 1024 ClearType Parameters: Gamma: 2200 Pixel Structure: B ClearType Level: 50 Enhanced Contrast: 300 Device ID: 0x0641 Direct2D Enabled: true DirectWrite Enabled: true (6.2.9200.16571) Driver Date: 12-19-2013 Driver Version: 9.18.13.3221 GPU #2 Active: false GPU Accelerated Windows: 1/1 Direct3D 11 (OMTC) Subsys ID: 304619da Vendor ID: 0x10de WebGL Renderer: Google Inc. -- ANGLE (NVIDIA GeForce 9400 GT Direct3D9Ex vs_3_0 ps_3_0) windowLayerManagerRemote: true AzureCanvasBackend: direct2d AzureContentBackend: direct2d AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0

Important Modified Preferences

accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 3 browser.places.smartBookmarksVersion: 7 browser.search.suggest.enabled: false browser.search.useDBForOrder: true browser.sessionstore.enabled: false browser.sessionstore.max_tabs_undo: 0 browser.sessionstore.upgradeBackup.latestBuildID: 20141126041045 browser.startup.homepage: http://www.wcwcw.com/ browser.startup.homepage_override.buildID: 20141126041045 browser.startup.homepage_override.mstone: 34.0.5 browser.tabs.loadInBackground: false browser.urlbar.autocomplete.enabled: false dom.indexedDB.enabled: false dom.mozApps.used: true dom.w3c_touch_events.expose: false extensions.lastAppVersion: 34.0.5 font.internaluseonly.changed: false general.autoScroll: false gfx.direct3d.last_used_feature_level_idx: 1 keyword.URL: https://www.google.com/search?q= media.gmp-gmpopenh264.lastUpdate: 1413301734 media.gmp-gmpopenh264.version: 1.1 media.gmp-manager.lastCheck: 1417991594 network.cookie.cookieBehavior: 2 network.cookie.prefsMigrated: true places.database.lastMaintenance: 1418059778 places.history.expiration.transient_current_max_pages: 80511 plugin.disable_full_page_plugin_for_types: application/vnd.fdf,application/vnd.adobe.xdp+xml,application/vnd.adobe.xfdf,application/pdf plugin.importedState: true plugin.state.np32dsw: 1 plugin.state.npdeployjava: 0 plugin.state.npgoogleupdate: 0 plugin.state.nppdf: 2 plugin.state.npwatweb: 2 privacy.clearOnShutdown.cookies: false privacy.clearOnShutdown.formdata: false privacy.clearOnShutdown.offlineApps: true privacy.clearOnShutdown.sessions: false privacy.cpd.cache: false privacy.cpd.cookies: false privacy.cpd.offlineApps: true privacy.cpd.sessions: false privacy.popups.showBrowserMessage: false privacy.sanitize.migrateFx3Prefs: true privacy.sanitize.sanitizeOnShutdown: true privacy.sanitize.timeSpan: 0 security.disable_button.openCertManager: false security.disable_button.openDeviceManager: false security.warn_viewing_mixed: false storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1415513129

Important Locked Preferences

JavaScript

Incremental GC: true

Accessibility

Activated: false Prevent Accessibility: 0

Library Versions

NSPR Expected minimum version: 4.10.7 Version in use: 4.10.7

NSS Expected minimum version: 3.17.2 Basic ECC Version in use: 3.17.2 Basic ECC

NSSSMIME Expected minimum version: 3.17.2 Basic ECC Version in use: 3.17.2 Basic ECC

NSSSSL Expected minimum version: 3.17.2 Basic ECC Version in use: 3.17.2 Basic ECC

NSSUTIL Expected minimum version: 3.17.2 Version in use: 3.17.2

Experimental Features

when i visit pages with flash content it tells me that the flash is outdated in the top warning bar

then i click "check for updates" firefox thingy but during the plugin check it tells me that adobe flash IS already up to date

what is going on? has anyone else been having these problems recently?

I want to disable Sync. The various instructions for doing so refer to unchecking a box which doesn't exist and resetting an about:config entry which also doesn't exist. I can't figure out whether I have an older or new version, my logon no longer works, and don't think I ever set up a Firefox account, but again, can't find out.

Hi,

I have 3 users on my laptop. Admin, user and kids account. Mozilla worksl flawlessly on all the accounts except the kids. I try to access yahoo.com or google.com and the page will not load. The family settings on the kids account is set to allow all web sites.

I get this error An error occurred during a connection to www.google.com. SSL received a record that exceeded the maximum permissible length. (Error code: ssl_error_rx_record_too_long)

any ideas?

I place the Tab bar between the Bookmarks bar and the page content area, as the attached image shows.

Is it possible to remove the delimiting line between Bookmarks bar and Tab bar? I feel that line is redundant.

I get this on most of my web pages. IDK what else to do. I read a lot of stuff about reinstall, reinstall. Well I tried that and this is what I get:

http://i.imgur.com/m6QphfR.png

So have tried just about everything I can think of, can someone help?

Thanks

Hello, I've been using the Theme and Font Size Changer plug-in for some time. However, lately (and it's getting more and more frequent) their website pops up in my browser and redirects me to it, without my permission. It interrupts my work, and it's been happening at least once a week lately. This is the page that pops up: http://barisderin.com/?p=516

Note that when I say "popup" it's not what you think of as a traditional popup. It can't be blocked by a popup blocker. It's opening their webpage in my browser, in a new tab, and switching me from the tab I'm working to, to that tab. I don't know how they do it, but it's inappropriate, intolerable, and unacceptable!!

You will notice that there is a place to post messages, on that page. I've tried to post a message there, and ask them to stop hijacking me. But in order to post the message, I have to allow a cross-site scripting request, and my NoScript plugin blocks it. Both of these practices are inappropriate for a Firefox plugin!!

So I have no way of getting this message to them directly. Will someone please let me know how I can contact them, to ask for these interruptions to stop?

And note, that if these interruptions don't stop, I will be uninstalling their plugin!!

Thank you very much  :-)

Why is it every time you force some BS update on us you break EVERYTHING? Ok so the search bar is a new UI that I guess incorporates some of the addons that were not included. Fine. But again without asking about compatibility FF installs this. So great lets try your new search UI and see how it compares, before I try to find out how to revert... Problem is search bar is GONE! Just a big empty spot and no "search" in customize! So now I have to find out why it is gone, how to bring back and PROBABLY revert. And I must do this all WITH NO SEARCH!!!!!!!!!!!!!!!!!!! And it has been installed for 5 mins, have a feeling I am going to love this update!

Hello,

After I updated to FF 34.0, whenever I restart my FF, it does not restore the previous tabs. Instead, it opened all of my home pages.

I went to look under History and all of the following are greyed out: Tabs from Other Devices; Restore Previous Session; Recently Closed Tabs and Recently Closed Windows.

I went to my Profile folder and found the "sessionstore-backups" folder and there are two files in it: recovery.bak and recovery.js, both showed the latest date and time. And there is no "sessionstore" files anywhere in the Profile folder.

My question is: Why are all the options under History are greyed out? I used "Undo Close Tab" add-ons, but it's not working. When I click on the context menu, nothing happens.

I have searched this forum about this issue but none of the solutions worked for me.

Any suggestions/comments are much appreciated. Thank you.

A couple of weeks ago, I ran a comprehensive malware removal process. Thereafter, my WOT (Web of Trust) add-on disappeared from my search function even though it shows that it is enabled. I downloaded it again, to no avail. I don't know if the malware removal process has anything to do with the disappearance of WOT or not. I am reluctant to search online since I don't know which websites are considered "safe". Are there alternative rating programs in addition to WOT and AVG's that are recommended? AVG often conflicts with WOT's ratings so I'd like to get the latter back.

I have 3 different bank accounts and when I try to log in it makes me re register my pc every time I try to log in. I had e-net explorer but I decided to go to Mozilla (personal reasons). Can you please help me with this issue because I really like Mozilla and I don't really want to go back to explorer. Thanks!

In the Firefox browser I see this message from the player. "The channel owner has prohibited viewing this channel from this web page" Here is the link to the page: http://www.packers.com/media-center/live-webcasts.html

IE and Chrome do not show this message. When they are not streaming, the player shows color bars. When they are streaming, the player functions normally.

Do I need to do something to Firefox get the player to work?

Firefox Hello was added in Firefox Beta 34.0. However, the Firefox Hello button doesn't appear in either the Firefox menu, or in Customize Mode. Am I missing something or is it only available to select people?

For some major sites (example Familysearch.org) query fields do not work in "native" Firefox but are OK if I switch to IE Tab. I am not sure but sites may be using some sort of Adobe forms

Hello

Having a strange issue with firefox - single mouse click will not open links - always needs a double click (even one with a long delay between first and second clicks) to navigate. This problem started about a month ago. I have used firefox for years without encountering this issue.

Outside of firefox (including in Windows, IE...) this problem does not occur. Interestingly, the problem also does not occur in firefox toolbars, menus, etc. It seems to be only for links...

I would really rather not reset firefox as it will be a right pain to recustomize lost settings etc.

All help appreciated