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  • Archived

Firefox crashes when going on Facebook.

I use Firefox on a Mac (Snow Leopard) and I recently updated Firefox to version 18.0. After I updated, Firefox will freeze everytime I go on Facebook and I would have to … (read more)

I use Firefox on a Mac (Snow Leopard) and I recently updated Firefox to version 18.0. After I updated, Firefox will freeze everytime I go on Facebook and I would have to force quit it. One thing I noticed is that it crashes when almost everything is loaded but the chat. Does anyone know how to fix this?

Asked by Walkier 7 years ago

Last reply by StevenCee 7 years ago

  • Archived

Firefox keeps crashing

Moziila Firefox crashes and sends reports constantly ! Getting the following popup alert notices. 1} -END PROGRAM.."PROGRAM IS NOT RESPONDING" #2} MOZILLA… (read more)

Moziila Firefox crashes and sends reports constantly ! Getting the following popup alert notices.

  1. 1} -END PROGRAM.."PROGRAM IS NOT RESPONDING"
#2} MOZILLA CRASH REPORTER.."WERE SORRY FIREFOX HAD A PROBLEM AND CRASHED" 
#3} WELL THIS IS EMBARRASSING.."FIREFOX IS HAVING TROUBLE RECOVERING YOUR WINDOWS AND TABS" ect..

Can you fix this or must I get a NEW BROWSER ?

Asked by redflag 7 years ago

Last reply by John99 7 years ago

  • Archived

Random Crashes FF 18.0.2

I have random crashes with FF while browsing various websites. It can crash when switching websites or even when not even moving the mouse. I think I may have an incompa… (read more)

I have random crashes with FF while browsing various websites. It can crash when switching websites or even when not even moving the mouse.

I think I may have an incompatible plugin somewhere. Can anyone offer some advice?

Last 2 crash reports -- bp-668e04f5-8134-4f52-bdd4-b62892130211

bp-30567f23-c2bb-4781-96d8-24c9c2130211

Thanks!

Edit: Add another crash--

bp-26e6da45-00bb-4c9d-b4c4-9c2c92130211

Edit 2: After using the reset Firefox feature, I got another 2 crashes--

bp-eb31b5d1-bcbe-40af-a608-5fc812130212

bp-837e84f2-d779-497b-b989-acc942130212

More crashing.....

bp-7ae5964f-71f5-45da-82ee-a439a2130212

Asked by googlecrashusername 7 years ago

Last reply by kobe 7 years ago

  • Archived

Firefox 18 retina support issue

I have an issue with the new retina support in FF18. I have a setup with a Retina MacBook 13" linked to a desktop monitor, which is my main screen. When I open a new wind… (read more)

I have an issue with the new retina support in FF18. I have a setup with a Retina MacBook 13" linked to a desktop monitor, which is my main screen. When I open a new window from the main (non-retina) screen and the window is opened on the MacBook (retina) screen, the font is illegible small and/or the screen turns black.

When I drag a window from my monitor screen to my MacBook screen, it gets properly adjusted.

Besides this, FF look great on Retina!

Asked by Pieter 7 years ago

Last reply by John99 7 years ago

  • Archived

wont search from start page

I have the newest version of firefox and the first problem i started getting was connection timed out server not found from searching in the start page. If i searched in … (read more)

I have the newest version of firefox and the first problem i started getting was connection timed out server not found from searching in the start page. If i searched in the web address page it would pull up. I restarted firefox from the help tab and the first time i search from the start page it works than if i close everything out and start again it does nothing, but if i search in the web address it pulls up.

Asked by onejocl 7 years ago

Last reply by jheyb 7 years ago

  • Archived

Why won't Adobe Flash Player work on Firefox?

upgraded to version 18.0.2 Firefox started getting flash player fail message tried installing flashplayer11x32_mssd_aih.exe install windows just closes and still no flash… (read more)

upgraded to version 18.0.2 Firefox started getting flash player fail message tried installing flashplayer11x32_mssd_aih.exe install windows just closes and still no flash in firefox

Asked by Update_Fail 7 years ago

Last reply by ValorianPrime 7 years ago

  • Archived

Using FIrefox 18. It Stutters when I stream from Pandora music website. Any solutions? Thanks.

Simple. The music 'stutters' or 'breaks up' during play when i am streaming from Pandora. It happens on other radio and music websites, but I don't use others much except… (read more)

Simple. The music 'stutters' or 'breaks up' during play when i am streaming from Pandora. It happens on other radio and music websites, but I don't use others much except for Pandora. Windows XP SP3, Firefox 18, 1.7 GB RAM and 1.8 GH clock PC.

Any thoughts how to resolve this issue?

Thanks.

Asked by phasetex 7 years ago

Last reply by cor-el 7 years ago

  • Archived

touch screen scrolling in some sites not working, act like click and drag

Safe mode does not change behavior! When starting or restating firefox all tabs/sites work correctly but returning to some tabs/sites then the touch screen scrolling does… (read more)

Safe mode does not change behavior! When starting or restating firefox all tabs/sites work correctly but returning to some tabs/sites then the touch screen scrolling does not work. most sites work fine. example of offending sites http://news.google.com/ >>also touching the scroll bar does not work, it jumps and the bar is distorted http://mail.google.com/ >>also touching the scroll bar does not work, it jumps and the bar is distorted http://www.meetup.com/find/ please help so I do not change to Chrome

Asked by tiredoffixingcomputers 7 years ago

Last reply by richo25 7 years ago

  • Archived

ordinal 459 could not be located in dynamic link library.urlmon.dll What the heck is this and how do I fix it?

I get the following message:the ordinal 459 could not be located in the dynamic link library. urlmon.dll. I get this when requesting list links within a genealogy program… (read more)

I get the following message:the ordinal 459 could not be located in the dynamic link library. urlmon.dll. I get this when requesting list links within a genealogy program (not on the internet) Haven't noticed it on anything else yet because I have been obsessing over just that one program. At the same time I notice that my windows sidebar is not visible. Have not changed any settings. Java was disabled due to the recent exploitation. Would that have something to do with it. Or perhaps Firefox18 installed and then it went bad? Thanks in advance for any help. Running Vista.

Asked by shmyers 7 years ago

Last reply by ED193728 7 years ago

  • Archived

Firefox freezes with Flash addon enabled; doesn't freeze with Flash addon disabled.

Running Windows 8, Firefox 18.0.1, plugin Shockwave Flash 11.5.502.146 (current version, according to Firefox plugin check). Firefox freezes every time when loading a pag… (read more)

Running Windows 8, Firefox 18.0.1, plugin Shockwave Flash 11.5.502.146 (current version, according to Firefox plugin check).

Firefox freezes every time when loading a page with Flash content when the Flash plugin is enabled. Firefox does not freeze when the Flash plugin is disabled. Repeatable, tested and confirmed multiple times - freezes consistently with Flash plugin enabled, loads pages perfectly when Flash plugin is disabled (though without Flash content).

When in this frozen state, Firefox is completely unresponsive - displays a blank page, can't type anything, can't click on or move/minimize the window. Must be force-quit via task manager.

Other browsers (e.g. Chrome) do not have this issue with Flash. Have noticed several similar problems reported with Firefox and Flash, but the only solution I have seen offered is to downgrade Flash (and introduce potential security issues). Surely there must be a better option? This is a massive issue for me - Firefox is my preferred browser but I cannot use it while it has this allergic reaction to the Flash plugin.

Asked by Chameleon89 7 years ago

Last reply by Abstilalikut 7 years ago

  • Archived

Firefox crashes when going on Facebook.

I use Firefox on a Mac (Snow Leopard) and I recently updated Firefox to version 18.0. After I updated, Firefox will freeze everytime I go on Facebook and I would have to … (read more)

I use Firefox on a Mac (Snow Leopard) and I recently updated Firefox to version 18.0. After I updated, Firefox will freeze everytime I go on Facebook and I would have to force quit it. One thing I noticed is that it crashes when almost everything is loaded but the chat. Does anyone know how to fix this?

Asked by Walkier 7 years ago

Last reply by Sporin 7 years ago

  • Archived

A script on this page may be busy, or it may have stopped responding https://fbstatic-a.akamaihd.net/rsrc.php/v2/yG/r/rEq55HRbeKE.js:64 how do I fix this?

A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete. https://fbstati… (read more)

A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete. https://fbstatic-a.akamaihd.net/rsrc.php/v2/yG/r/rEq55HRbeKE.js:64 This script pops up no matter what page I'm on every 15 - 20 mins. How do I fix it?

Asked by ekryss 7 years ago

Last reply by pdsnickles 7 years ago

  • Archived

Why is loading so slow since V18.0 last Friday ?

Since Firefox updated to V18.0 last Friday, if I go to page, it takes much more time than before. I tried to reinitialize, it did not change anything except that I cann… (read more)

Since Firefox updated to V18.0 last Friday, if I go to page, it takes much more time than before.

I tried to reinitialize, it did not change anything except that I cannot download a picture or anything anymore on Firefox, I tried to deleted cookies, etc but nothing changed too.

It does not come from internet connexion because it perfectly works in Google Chrome (but I don't want to leave FF for it T_T)

Can you help me to get {

Asked by chandrima 7 years ago

Last reply by barcann 7 years ago

  • Archived

Java Platform add-on is not showing in the Add-ons manager

I today had the problem that after trying to upgrade Java 7 U10 to Java 7 U11, that the Java Platform (TM) completely disappears from the Add-ons manager. I was also not … (read more)

I today had the problem that after trying to upgrade Java 7 U10 to Java 7 U11, that the Java Platform (TM) completely disappears from the Add-ons manager. I was also not able to use any websites anymore the require the Java add-on.

Tried everything ... tried to install the Java 7 U11 update three times, completely uninstalled all java versions and installed them again, also re-installed Firefox 18, but nothing solved the problem. It also had nothing to do that mozilla disabled the java these days because of a security risk, or because of things like NoScript that I run. It´s simply not been possible anymore to get the Java plugin running in Firefox. Also deleting the plugin.reg and rebuilding it doesnt help at all.

I have seen that there have been two threads in the forum before:

https://support.mozilla.org/en-US/questions/924704 with 339 people having this problem, but the thread was closed 3 months ago with no solution

https://support.mozilla.org/en-US/questions/861922 with 203 people having this problem, but the thread was closed 11 months ago, also with no solution

It´s still the same problem, but also an extensive search on google did not show any solution to this problem. So, this is still an open problem, and unfortunately the two previous forum posts have been closed.

However, I found out the solution to the problem, so i post it here so it may help other people, too:

The JavaPlugin is not registered in the registry. And even uninstalling and installing Java will not add it to the registry again.

Solution:

In HKEY_LOCAL_MACHINE/SOFTWARE/MozillaPlugins, a new branch with the name @java.com/JavaPlugin,version=10.11.2 needs to be created,

with the following 7 keys:

(Default) REG_SZ (value not set)

Description REG_SZ Oracle® Next Generation Java™ Plug-In

GeckoVersion REG_SZ 1.9

Path REG_SZ C:\Program Files\Java\jre7\bin\plugin2\npjp2.dll

ProductName REG_SZ Oracle® Java™ Plug-In

Vendor REG_SZ Oracle Corp.

Version REG_SZ 1.7.0_11

The entries are going to be different for each java version (this one is for Java 7 U11) and for your personal install path, but what you can do is to copy the registry keys from another machine that runs the same java version that you want to use (for example from your notebook or from a virtual machine) by exporting them from that machine, and importing them to the machine that has the problem.

It fixed the problem on my machine, java plug-in runs fine again.

I hope this is going to help some hundred people having the same problem, so I am glad to publish it in the forum. Not all users will be able to find a solution to this problem. It would be great if an admin could add a link to this post under the two previous posts that were closed, where no solutions has been posted, so people going there via google can find the solution in this thread.

Asked by ttr-quattro 7 years ago

Last reply by cor-el 7 years ago

  • Archived

firefox no longer recognized my installed printers please help!

I believe it is since firefox requested that I update silverlight however everytime I click on print in firefox I'm asked if I want to install a printer. Several are alr… (read more)

I believe it is since firefox requested that I update silverlight however everytime I click on print in firefox I'm asked if I want to install a printer. Several are already installed and previously worked with firefox and currently work with chrome and all other programs. please help. I have uninstalled and reinstalled firefox several times since this started occurring and am about to give up. please help

Asked by crazyjimbrown 7 years ago

Last reply by ljaques 7 years ago

  • Archived

Unable to login gmail, browser's cookie functionality is turned off. Please turn it on, even after clearing cache, cookies unable, enabling cookies, don't work

Unable to login gmail. After entering user name and password, says, Your browser's cookie functionality is turned off. Please turn it on. Even after clearing cache and co… (read more)

Unable to login gmail. After entering user name and password, says, Your browser's cookie functionality is turned off. Please turn it on. Even after clearing cache and cookies, enabling cookies, starting firefox in safemode, resetting firefox, Says the Same thing. I have tried all troubleshooting information provided by mozilla support and all were unsuccessful in solving the problem. I have the same problem with internet explorer and chrome also.

Asked by chigopalakrishna 7 years ago

Last reply by Shari Anderson 7 years ago