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  • Solved

Passwords not Syncing

Hello, After performing a clean install of the OS, I logged in to my firefox account. But it is not syncing the passwords. I tried installing firefox to my phone, also no… (read more)

Hello, After performing a clean install of the OS, I logged in to my firefox account. But it is not syncing the passwords. I tried installing firefox to my phone, also not syninc. I think btw, it is syncing but my passwords are not there. Here is the log: https://pastebin.com/DH0wuERM Any help appreciated, because there were more than 200 passwords there. Thank you

Asked by tansugunay 2 months ago

Answered by jonzn4SUSE 2 months ago

Issues with bank of america online account using Firefox

For years I have used Firefox to access my Bank of America online account. I am also using Quicken kinked to Bank of America. Today, when logged into bank of America, e… (read more)

For years I have used Firefox to access my Bank of America online account. I am also using Quicken kinked to Bank of America. Today, when logged into bank of America, every action I take results in being sent back to the sign on screen. After clearing with Quicken Support as requested by BOA, I was directed to use a different browser which worked normally. I was told by BOA that the issue was with Firefox.

Asked by rldj 3 months ago

Last reply by Denys 3 months ago

  • Solved

My Homepage Shortcuts Disappeared

Hello, I'm using Firefox on Linux Mint. All of my homepage shortcuts have disappeared without the option to add them back. I tried toggling the shortcuts option on and of… (read more)

Hello, I'm using Firefox on Linux Mint. All of my homepage shortcuts have disappeared without the option to add them back. I tried toggling the shortcuts option on and off and nothing happens. Nothing also happens when checking and unchecking the sponsored shortcuts setting.

Asked by GD IIIRuda975III 3 months ago

Answered by Kiki 3 months ago

Shortcuts

My shortcuts no longer appear on my homepage. This just started happening. Shortcuts are still enabled in my settings. I refreshed Firefox. The shortcuts reappeared for a… (read more)

My shortcuts no longer appear on my homepage. This just started happening. Shortcuts are still enabled in my settings. I refreshed Firefox. The shortcuts reappeared for a while, then disappeared again when I closed/reopened Firefox. I am on Windows 11 O/S

Asked by steve_whelton 3 months ago

Last reply by Kiki 3 months ago

cannot connect to articles on Newsmax other than home page

please provide directions for fixing the navigating inside NEwsmax site Secure Connection Failed The connection to www.newsmax.com was interrupted while the page was l… (read more)

please provide directions for fixing the navigating inside NEwsmax site


Secure Connection Failed

The connection to www.newsmax.com was interrupted while the page was loading.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by dvosbein 3 months ago

Last reply by Paul 3 months ago

Can't sync my bookmarks to my laptop computer

I have just completed migrating my files and settings from my (not so) old windows 10 desktop computer to my windows 11 laptop. Everything seems to have gone ok, except t… (read more)

I have just completed migrating my files and settings from my (not so) old windows 10 desktop computer to my windows 11 laptop. Everything seems to have gone ok, except that the Firefox bookmarks were installed and only work in the private browsing window. When I start Firefox normally, the window that opens does not have the bookmarks, and even if I enter a web address manually in this window, it will not connect. I can choose "New window" in the drop down menu and that window will have the bookmarks, but still will not connect. The only way to get the bookmarks and also be able to connect to the internet is to choose "New private window" from the drop down menu. The problem with that is that there have been occasions when I have had a need to examine my browsing history, which I can't do since Firefox doesn't save the history when in private window mode. I have tried the procedure to sync bookmarks, history, etc., but the procedure is somewhat confusing and didn't work for me. Can you simplify the procedure for me? Thanks, John Blakley

Asked by jblakley4469 3 months ago

Last reply by jblakley4469 3 months ago

  • Solved

Unable to sign in to certain sites

I've been unable to sign in or send messages through certain sites. Put Firefox in troubleshooting mode and everything seems to be working correctly. How can you tell wha… (read more)

I've been unable to sign in or send messages through certain sites. Put Firefox in troubleshooting mode and everything seems to be working correctly. How can you tell what settings need to be changed to keep it working correctly? Or should I just leave the browser in troubleshooting mode? Thanks. Jim

Asked by jsphotos 3 months ago

Answered by Paul 3 months ago

All my logins are gone - logins.json.corrupt

I was signed out from my Firefox-Account on my PC for no apparent reason. I reset my Firefox Sync Password today and when I checked my saved passwords they were empty. In… (read more)

I was signed out from my Firefox-Account on my PC for no apparent reason. I reset my Firefox Sync Password today and when I checked my saved passwords they were empty. In my profile folder there is a logins.json.corrupt file which probably contains all my saved passwords. How can I recover them and why doesn't Firefox sync them back like it's supposed to?

Thank you.

Asked by mareike.dieckmann 3 months ago

Last reply by mareike.dieckmann 3 months ago

Firefox not loading Amazon, YouTube videos

I'm using the latest Firefox. All of a sudden as of this morning, Firefox cannot not load Facebook or Twitter. I can open YouTube and YouTube videos appear but will not p… (read more)

I'm using the latest Firefox. All of a sudden as of this morning, Firefox cannot not load Facebook or Twitter. I can open YouTube and YouTube videos appear but will not play (just a spinning wheel when I try to play). The Amazon landing page is scrambled with code. (see image attached)

I use Ghostery ad blocker but the issue persists when Ghostery is paused. I can use Safari without issue. Can anyone offer any insights?

Asked by 7x54mnknmr 3 months ago

Last reply by Paul 3 months ago

Error code: SSL_ERROR_RX_UNEXPECTED_APPLICATION_DATA

When browsing, I sometimes (more often than not) get a Secure Connection Failed message. The Try Again tab clears the problem sometimes (not that often). This problem has… (read more)

When browsing, I sometimes (more often than not) get a Secure Connection Failed message. The Try Again tab clears the problem sometimes (not that often). This problem has just started happening in the last week, during which I have not made changes to any settings in Firefox. This problem does not exist using other search engines for the same site that I am trying to access, and I note that I also get this same failure when trying to access some Firefox webpages. Is there a fix to this other than contacting the web site owner, which I doubt is the cause of the problem, or for ease and simplicity should I just change to another search engine that does not have the problem?

Asked by Doug 3 months ago

Last reply by Doug 3 months ago

Desktop link to Firefox issue

After installing Firefox on a new Windows 11 computer, when I click on the Desktop icon, a Firefox window opens but it doesn't open previous Tabs and the Application menu… (read more)

After installing Firefox on a new Windows 11 computer, when I click on the Desktop icon, a Firefox window opens but it doesn't open previous Tabs and the Application menus does not work. I can open new Tabs though and it downloads websites. If I click on the Firefox icon on the Windows Taskbar, Firefox operates normally.

Why doesn't the Desktop icon start Firefox so it works correctly?

Thanks

Wayne Carpenter

Asked by Wayne Carpenter 3 months ago

Last reply by Wayne Carpenter 3 months ago

FF Password manager autofill not working

Hi, the password manager (about:logins) is a very handy feature, i use all the time. However, tehre is so many pages where the FF password manager fails to suggest the c… (read more)

Hi,

the password manager (about:logins) is a very handy feature, i use all the time. However, tehre is so many pages where the FF password manager fails to suggest the correct login user name to fill in the "user" field. (Interestingly, the password fill is much more accurate).

To start with: for logging in on THIS VERY SITE for posting this question, I needed to:

  1. manually open the FF logins page
  2. enter the url "accounts.firefox.com" for search
  3. pick the entry
  4. copy the username
  5. swithc back window
  6. paste and confirm.
  7. repeat for password (I think - or came this at least suggest correctly maybe)

What's going wrong? Is my installation broken - or is this for all users the same experience?

Tks

Asked by chRIS 3 months ago

Last reply by chRIS 3 months ago

  • Solved

I've been getting little boxes on the right side of my screen that say they are from Mozilla Firefox that say "Trojan Detected, Fix it now, ATTENTION1 Click here to secure your data! and "McAfee license has expired! (which I don't have.

Tell me how to get rid of this. All of them say via either some numbers and letters, but the company name says zyvennero.co.in. You can click "Dismiss" which does noth… (read more)

Tell me how to get rid of this. All of them say via either some numbers and letters, but the company name says zyvennero.co.in. You can click "Dismiss" which does nothing, of course and others just continue to pop up.

Asked by nsinc1 3 months ago

Answered by TyDraniu 3 months ago

New PC

Not sure when I download Firefox to new PC ,How do settings I currently have in place transfer to new browser installation? Also I have bookmarks on a memory card,Will t… (read more)

Not sure when I download Firefox to new PC ,How do settings I currently have in place transfer to new browser installation?

Also I have bookmarks on a memory card,Will they install to firefox by placing it in drive slot of my new windows11 machine?

Asked by KNoaT3 3 months ago

Last reply by KNoaT3 3 months ago

  • Solved

Is it just me or does the newest version of Firefox not have the ability to choose your wallpaper?

I updated my firefox to Version 143.0.4 (64-bit). (I am using Mac). I was trying to change my wallpaper, so I went to the pencil and customize part of the new tab, and wh… (read more)

I updated my firefox to Version 143.0.4 (64-bit). (I am using Mac). I was trying to change my wallpaper, so I went to the pencil and customize part of the new tab, and when I look at the wallpaper thing, I just see that it says "Reset to default". I didn't see any of the things that said upload image or any of that. just reset to default. I really wanted to change my wallpaper, so is there something I'm missing or something?

Asked by Eris 3 months ago

Answered by Paul 3 months ago

Firfox tabs crashing

I recently swapped to firefox and have had issues with my tabs crashing. There are days where a tab will repeatedly crash, or not at all. It always crashes on 1 tab. I've… (read more)

I recently swapped to firefox and have had issues with my tabs crashing. There are days where a tab will repeatedly crash, or not at all. It always crashes on 1 tab. I've tried most of the suggested solutions, profiles change, addon troubleshooting, hardware acceleration, updating/reinstalling. Currently on windows 11.

Asked by kwakd85 3 months ago

Last reply by kwakd85 3 months ago