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Firefox (Mac) unresponsive, and doesn't load any pages including internal ones such as settings, or about:support, even after complete app reinstall.

I have reinstalled Firefox on my Mac many times, completely removed all files using app cleaner, and reset Firefox by holding shift and option on start. Despite this, the… (read more)

I have reinstalled Firefox on my Mac many times, completely removed all files using app cleaner, and reset Firefox by holding shift and option on start. Despite this, the app is very slow to launch, and when it does no pages load or render. Opening a new tab freezes the entire app for 15-30 seconds, and when the tab opens it is completely blank. Attempting to browse to a URL does nothing, and the address bar just returns to being empty. Attempting to open settings does nothing, although parts of the app that open separate windows such as the about version info and bookmarks work fine. The only thing I haven't done at this point is completely reinstalling macOS, so maybe there is something wrong with my system config. I first noticed this issue when using the early macOS Sequoia betas, and assumed the app wasn't updated to support it yet. However after updating macOS and completely removing and reinstalling all traces of Firefox, it still doesn't work. I am currently using macOS 15.1 beta, however the issue also persisted on 15.0.

Asked by jacobchurch10 2 months ago

Answered by jacobchurch10 2 weeks ago

  • Solved

Ctrl+Shift+T opens the last closed Window and not the last closed Tab

I'm using this shortcut all the time and I recently found out it doesn't work as expected. From the Firefox documentation the ctrl+shift+t should re-open the latest close… (read more)

I'm using this shortcut all the time and I recently found out it doesn't work as expected. From the Firefox documentation the ctrl+shift+t should re-open the latest closed tab, but this is not the case for me, it always re-open the latest closed window. Which behave exactly as ctrl+shift+n.

From my short research it's not possible to customize Firefox shortcuts without using an extensions, therefore I also don't know how to verify if the shortcuts have changed just form my browser/configuration.

Asked by davide.bizzarri 1 month ago

Answered by davide.bizzarri 1 month ago

  • Solved

Mistyping cause by non-character notation (e.g., dot, comma, semi-colon, colon, quotation mark etc.)

The problem I encounter has happened since I begin to use Firefox on Windows 11. The same problem happened to my Macbook as well, but a workaround is available. While wit… (read more)

The problem I encounter has happened since I begin to use Firefox on Windows 11. The same problem happened to my Macbook as well, but a workaround is available. While with Windows 11, I can't find the solution anywhere on the web. Whenever I type on the browser, if I write a non-character notation right behind the word (like "this,"), the word would usually auto delete itself or sometimes, the word clone itself out (e.g, wordword, thisthi, etc.) or it deletes a small section of words right behind that non-char. I don't have insert turning on. I am quite uncertain whether you can reproduce this error on your laptop (for me, I have been through 2 windows 11 laptop and this error still persist). This error seems to only occurs for Vietnamese (Telex and VNI) default keyboard from Microsoft, Russian and English work fine. I suspect that it is caused by Microsoft Vietnamese, but I have unchecked all kind of spelling checking on settings. So should I use a third-party Vietnamese language typing for this situation or does it caused by something else?

Asked by dinhthanhha2005 1 month ago

Answered by dinhthanhha2005 1 month ago

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Is there any Add-on that will shoot a scrolling screenshot (full page screenshot)?

Is there any Add-on that will shoot a scrolling screenshot (full page screenshot)? For reference, there's an excellent extension on Chrome/Brave called "Go full screen" … (read more)

Is there any Add-on that will shoot a scrolling screenshot (full page screenshot)?

For reference, there's an excellent extension on Chrome/Brave called "Go full screen" which has simple but perfect functionality, one-click automation, saves as either .pdf or .png format to your downloads folder.

https://chromewebstore.google.com/detail/gofullpage-full-page-scre/fdpohaocaechififmbbbbbknoalclacl?hl=en-US

Asked by Quicksite 1 month ago

Answered by Quicksite 1 month ago

  • Solved

After last update, toolbar icons & text is way too small

I'm visually impaired and had originally used a CSS code to fix this problem, but that was a couple of years ago. I just upgraded to 131.0.3 (64 bit) and evidently, that … (read more)

I'm visually impaired and had originally used a CSS code to fix this problem, but that was a couple of years ago. I just upgraded to 131.0.3 (64 bit) and evidently, that wiped out all my CSS changes. I tried to use the about:config code to change it, but it no longer works. I managed to increase the icon size a little by changing the density to normal, then back to compact. Even on normal, it was all too small.

I don't want to use another profile, because every time I do, I lose so much that it takes me hours to reinstall it all.

Is there an easier way to do this? I've tried a couple of things suggested online, but they were old settings suggestions, and they no longer work either.

ALSO, I now have to use F11 full screen to be able to perform anything on the toolbars. Before this update, I could just move my cursor up to bring the toolbars down, and use the back arrow or refresh easily. Now, the toolbars immediately go back up and I have to use F11 to do anything. How do I fix this?

TIA for any help you can give me.

Asked by D A 1 month ago

Answered by D A 1 month ago

  • Solved

FireFox takes 15 seconds to load first page

When I startup FireFox, it takes ~15 seconds to show me an page. After loading, it works normal and loads pages within a second, until I completely close the browser, and… (read more)

When I startup FireFox, it takes ~15 seconds to show me an page. After loading, it works normal and loads pages within a second, until I completely close the browser, and then the first page again takes ~15 seconds. I've been having this issue for the past few months.

- I tried disabling all my addons - Launched FireFox in troubleshoot mode - Deleted everything in DataReporting\Archived folder - Cleaned out History/Cookies and site data/Temporary cached files and pages - Tried both Default and Max protection for DNS over HTTPS - FireFox is allowed in Windows Defender firewall - Tried setting 'browser.cache.disk.enable' to FALSE - Tried changing 'Enable HTTPS-Only Mode in all windows' to 'Don’t enable HTTPS-Only Mode' - Windows and FireFox are up-to-date

None of the above saw any improvement in loading time.

Asked by Filo 1 month ago

Answered by jonzn4SUSE 1 month ago

  • Solved

Google Account Sign In Issue

I am not able to login into my gmail account. Whenever I try to sign in, it shows the message as shown in the attached image. I have tried clearing all cookies and cache.… (read more)

I am not able to login into my gmail account. Whenever I try to sign in, it shows the message as shown in the attached image. I have tried clearing all cookies and cache. Also removed all the extensions to see if it fixes it Please help me. I have Linux Mint 22 Cinnamon Firefox version 131.0.3 (64-bit)

Asked by Atharva Kothawade 1 month ago

Answered by Kiki 1 month ago

  • Solved

Change order of toolbars

There are 4 toolbars at the top of the Firefox screen. The default order from top to bottom seems to be: Menu bar Tabs bar Navigation bar Bookmarks bar (which Fir… (read more)

There are 4 toolbars at the top of the Firefox screen. The default order from top to bottom seems to be:

 Menu bar
 Tabs bar
 Navigation bar
 Bookmarks bar   (which Firefox apparently calls "PersonalToolbar")

I would like to move the Bookmarks bar above the Tabs bar so the order is;

 Menu bar
 Bookmarks bar
 Tabs bar
 Navigation bar

I tried to use ChatGPT to accomplish this. After well over 6 iterations, I gave up (ChatGPT was still going strong - hallucinating?). The only code in userChrome.css that accomplished this is shown below. Unfortunately it leaves the order as:

 Bookmarks
 Navigation
 Menu
 Tabs

Can a human expert help me where ChatGPT failed? ___________________

/* Move the bookmarks toolbar above the tabs */

  1. navigator-toolbox {
   display: flex;
   flex-direction: column-reverse;

}

Asked by coffent 1 month ago

Answered by cor-el 1 month ago

  • Solved

The background color of the new tab page replaces the one used by some websites.

On certain websites, I see that the background color of the new tab page replaces the default background color making the content unreadable, example: If I browser this … (read more)

On certain websites, I see that the background color of the new tab page replaces the default background color making the content unreadable, example:

If I browser this website: https://typespec.io/docs

Here's what I see (see the firsrt attached screenshot). Now, if I open the same URL in Private browsing, the background color changes too (see the second screeenshot). In the 3rd screenshot I'm adding the reference rendering, that's how I expect this website to render (Edge).

In the screenshot 1 and 2, the background color is exactly the same as the one used by the new tab page when I open a new tab.

Questions: 1) Why is that? 2) Can I change that?

Context: I'm trying to switch to Firefox (from Edge)

Asked by Lucas 1 month ago

Answered by Lucas 1 month ago

  • Solved

Account Login Very Strange Behavior

I recently updated to Firefox 131.0.3, having signed out of my Firefox/Mozilla account. Now I am trying to sign back in. After a seemingly successful sign-in (with email… (read more)

I recently updated to Firefox 131.0.3, having signed out of my Firefox/Mozilla account. Now I am trying to sign back in. After a seemingly successful sign-in (with email and pw, followed by "authorization code"), I'm taken to my account page. Scrolling down to Connected Services, I can see a recognizable account name (my Windows 11 user name and the name I've assigned to my computer). But looking up at the account button at the top right of Firefox, I see a small yellow triangle. Clicking on the button, I'm told "Account disconnected." (Remember, I'm currently looking at my account page, which says I'm connected.)

So I try to log in again. I give email address and password, and authorization code, and I'm in again. Now I see an addtional account connected, "Firefox 131, Windows 10" (remember, I'm using Windows 11).

So looking up again to the upper right at the account button, I see the yellow triangle, and clicking tells me once more that I'm disconnected, even though I have my account page open in front of me.

All of this, of course, prevents me from having access to the sync function. I've been through this circle several times with the same strange results.

Anyone have any idea what' going on.

Screenshot attached.

Thanks! Lance

Asked by LN108 1 month ago

Answered by LN108 1 month ago

  • Solved

Unable to log into Google accounts from Firefox

Hello, Sorry to disturb but its been two days and I am unable to access my Google accounts (work and private) through Firefox in anyway. I have done all the basic fixes I… (read more)

Hello, Sorry to disturb but its been two days and I am unable to access my Google accounts (work and private) through Firefox in anyway. I have done all the basic fixes I can think of but with no success. I have deleted caches, checked plug ins, rebooted Firefox went through the trouble shooting mode, followed advice in the community forum, tried logging in from Google linked accounts. Spoke to our internal IT support at work but nothing has solved the issue as yet, spoke to Google support.

My assumption is that it has to be the browser as I am able to log into google with another browser but Firefox is my preferred browser and would like to use it again as such.

Please advise.

Thank you Cait

Asked by Cait Ferguson 1 month ago

Answered by Paul 1 month ago

  • Solved

Upgrade to version 131.0 broke my Internet Bill Pay website

I use Internet Bill Pay through my bank, and it has always worked correctly with Firefox. I have enhanced tracking protection turned off for the site secureinternetbank.… (read more)

I use Internet Bill Pay through my bank, and it has always worked correctly with Firefox. I have enhanced tracking protection turned off for the site secureinternetbank.com and I have cookies authorized in my exceptions list. Today I got this message:

Why can't I access Bill Pay?

You might have cookies blocked or cross-site tracking prevented. Depending on what browser you're using, check your settings for these terms:

   Block third party cookies
   Cookie tracking
   Cross-site tracking

Make sure cookies are not blocked and cross-site tracking is enabled. Follow any additional instructions in your browser once you have adjusted these settings."

Bank says it hasn't changed anything, and no tweaks I tried on privacy settings fixed it. I believe it's an issue with the new version. Can you tell me how to fix it or let me know when Firefox will fix it? The site works fine in Microsoft Edge, but I'd like to avoid using Edge.

Thanks.

cps

Asked by La_Sombra 2 months ago

Answered by NoahSUMO 1 month ago

  • Solved

Removal of New "List All Tabs" Button.

A new version of the "List All Tabs" appeared on my toolbar today, shown on the left and hovered over in the attached screenshot (ignore the Malwarebytes extension icon).… (read more)

A new version of the "List All Tabs" appeared on my toolbar today, shown on the left and hovered over in the attached screenshot (ignore the Malwarebytes extension icon). The old icon for this button was a chevron with approximately the same functionality. I was able to remove the old icon, but I'm unable to find a way to remove this one. Here is what I've tried so far:

  • Like the old one, the Customize Toolbar feature is unable to remove it since it is grayed out.
  • For a while, I was able to remove the old icon by going to about:config and setting browser.tabs.tabmanager.enabled to false. This solution does not work for the current and some recent versions of the button.
  • I attempted to create a userChrome.css file (following all the steps according to this this website) and added the following string: #alltabs-button { display: none !important; }

None of these attempted fixes have removed the button following a browser restart. Is there a way to remove it? I have no need of a button that shows me what tabs I have open when I can simply look at my toolbar.

Asked by Shabcarb 2 months ago

Answered by cor-el 2 months ago

  • Solved

After Firefox update bill payment on PNC banking site stopped working

Firefox updated to version 131.0 64 bit. Bill payment functions on my banking web site stopped working. I cleared cache and cookies and restarted PC but didn't fix it. I … (read more)

Firefox updated to version 131.0 64 bit. Bill payment functions on my banking web site stopped working. I cleared cache and cookies and restarted PC but didn't fix it. I tried using Microsoft Edge and the banking web site worked as always. The bank IT person said it was a Firefox problem. Also, the site says not to block 3rd party cookies, enable cookie tracking and cross-site tracking. In Firefox, I made all changes to allow these things for this site but it still doesn't work. Looks like the latest Firefox update is causing a problem that always worked in the past, while trying to fix something else.

Asked by SLokos9939 1 month ago

Answered by NoahSUMO 1 month ago

  • Solved

Does FF block AI overview?

I use Google search and do not like the AI overview feature. In the Chrome, Edge, and Opera browser I've added an extension that blocks the AI. What I've noticed when I u… (read more)

I use Google search and do not like the AI overview feature. In the Chrome, Edge, and Opera browser I've added an extension that blocks the AI. What I've noticed when I use FF I see no AI results when using Google search and I've not added an AI overview block extension. Is there something different about FF that prevents AI results from showing without the need for an extension? I look forward to your comments. Thanks

Asked by arejfour 1 month ago

Answered by ThePillenwerfer 1 month ago

  • Solved

JavaScript and site opening, glitches

On Win11.64, I noticed some weeks ago Firefox refusing to automatically open sites. I’ve also sites telling me that JavaScript is disabled. But javascript.enabled = true,… (read more)

On Win11.64, I noticed some weeks ago Firefox refusing to automatically open sites. I’ve also sites telling me that JavaScript is disabled. But javascript.enabled = true, in settings. I’ve renamed the folder to Firefox.old, and installed a fresh copy—though then ported bookmarks, etc. Same issues. I’ve cleared the cache. Same issues. Firefox in Private Window mode works fine. Any kindly help would be appreciated. Thanks

Asked by mallon.detc 1 month ago

Answered by NoahSUMO 1 month ago

  • Solved

PR_END_OF_FILE_ERROR Error code: PR_END_OF_FILE_ERROR The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.

An error occurred during a connection to netfoundation.itslearning.com. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR The page you are trying to view can… (read more)

An error occurred during a connection to netfoundation.itslearning.com. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by Natnael Solomon 1 month ago

Answered by Natnael Solomon 1 month ago