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Cannot print from Firefox in Win 11, unless I log in as a different Windows user?

I cannot print from Firefox. It worked fine, and then stopped. I'm not sure what changed. It doesn't matter what printer I use. Even printing to PDF fails. No errors appe… (read more)

I cannot print from Firefox. It worked fine, and then stopped. I'm not sure what changed. It doesn't matter what printer I use. Even printing to PDF fails. No errors appear, and nothing shows up in the printer queue. All the other applications in Windows print just fine. It's just Firefox. And just for this one Windows user.

I tried clearing the saved printer settings in the about:support page. I tried refreshing Firefox. I tried uninstalling and reinstalling Firefox. I tried uninstalling, removing the mozilla folder in %appdata%, and reinstalling Firefox. No luck.

The only time I can get it to print anything is to log into a different user account on this same PC. Printing from Firefox seems to work then.

It seems there is some user-specific printer setting/file/whatever that is messed up. I'm not sure what else to try.

Thanks.

Asked by jason147 1 year ago

Last reply by cor-el 1 year ago

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Firefox Slow to Load Youtube with Ublock Origin

As the title says, it is very slow with Ublock Origin. I have refreshed Firefox and without Ublock it obviously works but I would like to keep the extension because it is… (read more)

As the title says, it is very slow with Ublock Origin. I have refreshed Firefox and without Ublock it obviously works but I would like to keep the extension because it is the only one that works with Youtube Ads right now.

Asked by SuMo Bot 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Increase browser history file size

My FF version 126.0.1 browser history file size is stuck at 10,240 KB. Until recently it was 54,000 KB and change. I would like to get it larger. I've tried all the recen… (read more)

My FF version 126.0.1 browser history file size is stuck at 10,240 KB. Until recently it was 54,000 KB and change. I would like to get it larger. I've tried all the recent help postings relating to places.history.expiration.max_pages, places.history.expiration.transient_current_max_pages, browser.history_expire_days, browser.sessionhistory.max_entries or browser.sessionhistory_max_entries, and so on. Nothing seems to be able to change the "places" file size. Anyone have any more info on this topic?

Asked by internet60623 1 year ago

Last reply by TechHorse 1 year ago

  • Solved
  • Archived

Firefox Multi-Account Containers | Container Name in URL Bar

Firefox 126.0.1 displays a very long name of a container completely in the URL bar. Firefox 127.0 truncates container names AWS long account and role names make keeping… (read more)

Firefox 126.0.1 displays a very long name of a container completely in the URL bar.

Firefox 127.0 truncates container names

AWS long account and role names make keeping the long name very convenient (works with the 'AWS SSO Containers' Add-On

Asked by Itai 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

shortcut keys on mac

since the last update, the shortcut keys to highlight a word at a time left OR right are both highlighting the next word AND also jumping to the last tab. AGAIN! I notice… (read more)

since the last update, the shortcut keys to highlight a word at a time left OR right are both highlighting the next word AND also jumping to the last tab. AGAIN! I noticed this was identified as a problem back around 2019 in a search. I now cannot move fluidly within text, nor highlight a word at a time quickly. Either it's whole line or simply a letter at a time... which results in a pretty incompetent, crippling experience. PLEASE FIX!!

Asked by BodhiBen 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Random unistall/reinstall lost all my book marks

Hey y'all, I just closed Firefox and tried to open in up again a few minutes later. The icon in my taskbar threw an error saying it couldn't find the executable. I typed … (read more)

Hey y'all, I just closed Firefox and tried to open in up again a few minutes later. The icon in my taskbar threw an error saying it couldn't find the executable. I typed Firefox into the run dialog and FF came up but has no icons on the home screen, zeroed out my bookmarks bar below the URL field and deleted all my bookmarks (100s).

I went into the User/../../Mozilla folder system and found a folder called bookmarksBackup or something similar. It was completely empty.

Any chance these were saved somewhere else as well?

126.0.1 (64-bit) on Windows

Thanks

Asked by bsbaixo 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Secure Connection Failed

I am getting "Secure Connection Failed", Ive seen literally hundereds of same error also exist here. Like most of default solution (which is below) did not work for me. M… (read more)

I am getting "Secure Connection Failed", Ive seen literally hundereds of same error also exist here. Like most of default solution (which is below) did not work for me. My laptops time is correct, And I highly doubt reddit and most of internet has issue with its security certificates. And other browser works just fine. So What is my solution other than immigrating to new browser?

https://support.mozilla.org/en-US/kb/secure-connection-failed-firefox-did-not-connect?as=u&utm_source=inproduct

Asked by sinan50563 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Archived

Firefox forgets my passwords

Hello, My password saved are deleted every time I close FF. It used to be manageable because Google and other sites didn't require me to fill my passwords (cookies did t… (read more)

Hello,

My password saved are deleted every time I close FF. It used to be manageable because Google and other sites didn't require me to fill my passwords (cookies did the trick I suppose) but now I also loose access to gmail and Youtube every time I close FF. It's annoying to have to use 2FA every damn time. And keeping the passwords available.

I've tried every answer I found by looking around :

- tried to start in safe mode - disable hardware acceleration - I have no extensions

FF saves the passwords correctly (at least they appear in the saved password tab) but they are erased every time I restart FF. The cookies aren't automatically deleted (FF remembers my browsing history) but I need to relog into Google.

I getting frustrated.

Asked by François Bergmans 1 year ago

Last reply by Emma lily 1 year ago

  • Archived

Obscure canvas rendering issue

Hello, I have created a webpage with a canvas element that allows the user to draw an irregular path by pressing down the mouse, similar to the free drawing of a paint … (read more)

Hello,

I have created a webpage with a canvas element that allows the user to draw an irregular path by pressing down the mouse, similar to the free drawing of a paint application. The issue is that the very first time that the user presses the mouse, the line stops abruptly, while the next times the lines are drawn correctly. The events seem to fire correctly and the page works fine at Chromium, so it seems to be a Firefox issue. You can find the html page below. I am curious, what could be the problem?

<!DOCTYPE html>
<html lang="el">

<head>
  <meta charset="UTF-8">
  <meta name="viewport" content="width=device-width, initial-scale=1.0">
  <title>Canvas</title>
  <style>
    #canvas {
      background-color: whitesmoke;
      border: solid 2px brown;
    }
  </style>
</head>

<body>
  <canvas id="canvas"></canvas>

  <script>
    function startDrawing(e) {
      isDrawing = true;
      context.beginPath();
      context.moveTo(e.offsetX, e.offsetY);
    }

    function draw(e) {
      if (isDrawing) {
        context.lineTo(e.offsetX, e.offsetY);
        context.stroke();
      }
    }

    function stopDrawing(e) {
      console.log("stopped drawing")
      isDrawing = false;
    }

    const canvas = document.getElementById('canvas');
    const context = canvas.getContext('2d');
    var isDrawing = false;
    canvas.width = 1000;
    canvas.height = 1000;
    context.strokeStyle = "#913d88";
    context.lineWidth = 2;
    canvas.onmousedown = startDrawing;
    canvas.onmouseup = stopDrawing;
    canvas.onmousemove = draw;
  </script>
</body>

</html>

Asked by ngiatsog 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Gah. Your Tab Just Crashed

Looking for help to try and work out what is happening. Over the last few days, after powering up and browsing the internet everything works fine for a while. Main websi… (read more)

Looking for help to try and work out what is happening. Over the last few days, after powering up and browsing the internet everything works fine for a while. Main websites are Facebook, YouTube and continually clicking on bookmarked items. Normally only a few tabs are open at any one time. Then after some time, I open a new tab and get the

Gah. Your Tab Just Crashed message appear on the new tab and can not access any websites after this. The Close Tab, Restore Tab, Restore All Tabs do nothing.

I have to reboot the PC and start again.

I'm using the latest version 126.0.1 (64-bit).

  • Tried running in Safe Mode, uninstalled Firefox and re-installed it, reverted back to 126.0 (64-bit) and same issue.
  • I've cleared the cache and history
  • Had Add Blockers, FB Purity and New Tab Override Extensions. Disabled these and still no success.
  • I have AVG driver update installed and its telling me all the drivers are up to date.
  • The problem seemed to start happening after an AVG update, so I have removed AVG Antivirus

The computer is an ASUS Vivobook Laptop, Intel(R) Core(TM) i3-1005G1 CPU @ 1.20GHz 1.19 GHz with 8GB ram.







I have tried

Asked by s_king 1 year ago

Last reply by s_king 1 year ago

  • Solved
  • Archived

Shortcuts on My Home Page

Hello, A couple of months ago I discovered that I no longer have the ability to edit, delete, or dismiss a shortcut from the home page of my desktop. I did read that the… (read more)

Hello,

A couple of months ago I discovered that I no longer have the ability to edit, delete, or dismiss a shortcut from the home page of my desktop. I did read that the 3 dots will appear if I hover over a shortcut. I tried that several times on different shortcuts but the 3 dots never appeared. Is there another way to edit, delete, or dismiss a shortcut? Or even better is there a way to restore the 3 dots?

I cleared my cookies, cache, history and data like I was told to when I connected a new router so all of my shortcuts have changed. A few that are there now I don't want and I do want to add several new ones.

Thank you for your help!

Asked by Muffers 5 1 year ago

Answered by cor-el 1 year ago

  • Archived

Bookmarks

I want to transfer all my bookmarks to another pc. I select export to HTML file and save to a flash drive. I insert the flash drive into the second pc then select 'import… (read more)

I want to transfer all my bookmarks to another pc. I select export to HTML file and save to a flash drive. I insert the flash drive into the second pc then select 'import and backup' and 'import bookmark from HTML' . Then select the Bookmark.HTML on the flash drive and 'Open'. But no bookmarks ever appear anywhere that I can find. How can I get the bookmarks?

Asked by GeoSpear 1 year ago

Last reply by GeoSpear 1 year ago

  • Solved
  • Archived

Firefox tab crashing immediately on Twitch.tv

My Firefox tab keeps crashing on a particular website. Whenever I go to twitch.tv, the site begins to load and then I get the "Gah. Your tab just crashed." screen. I'm on… (read more)

My Firefox tab keeps crashing on a particular website. Whenever I go to twitch.tv, the site begins to load and then I get the "Gah. Your tab just crashed." screen. I'm only getting this crash on twitch.tv pages, and this issue just started on May 31, 2024. When I try to open a twitch.tv page in Private Mode, the page loads just fine. I've never had a Firefox tab crash prior to this.

I've tried turning off all of my Firefox extensions, but that didn't solve the issue. I also tried opening Firefox in Troubleshooting Mode, but I still got the tab crash. I'm using the latest version of Firefox as of today's date.

Asked by echidnaenigma 1 year ago

Answered by cor-el 1 year ago

  • Archived

Passkey

I am trying to go to mylogin.aflac.com which I always went to and was fine and now all the sudden I get that I need a passkey now. see attached for problem and please fix… (read more)

I am trying to go to mylogin.aflac.com which I always went to and was fine and now all the sudden I get that I need a passkey now. see attached for problem and please fix it. thanks

Asked by jim0310pa1 1 year ago

Last reply by jim0310pa1 1 year ago

  • Archived

Google won't keep me logged in

Hello! Google won't keep me logged in onto their services on Firefox, so that means for every time i open up Firefox I have to re-log in. I don't know why this happens, a… (read more)

Hello! Google won't keep me logged in onto their services on Firefox, so that means for every time i open up Firefox I have to re-log in. I don't know why this happens, and I want to keep myself logged in onto google services but I don't know how to toggle it. Please help thank u!

Asked by voicualex785 1 year ago

Last reply by voicualex785 1 year ago

  • Archived

Import password csv file from Roboform to Firefox

I'm trying to import a password csv file generated by Roboform into firefox password editor. I've exported the csv file from Roboform but when I try to import to the Fir… (read more)

I'm trying to import a password csv file generated by Roboform into firefox password editor. I've exported the csv file from Roboform but when I try to import to the Firefox password page I get: "Incorrect or missing column headers. Make sure the file includes columns for username, password and URL". The csv file does have column headings. Is there a way to do this?

Asked by cmcconnaha 1 year ago

Last reply by cor-el 1 year ago