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I would be highly grateful if anyone could please help me?

I am having problems with your Firefox web browser a lot of websites seem to keep crashing and refuse to load and sometimes i am getting errors like this: https://suppor… (read more)

I am having problems with your Firefox web browser a lot of websites seem to keep crashing and refuse to load and sometimes i am getting errors like this:

https://support.mozilla.org/en-US/kb/secure-connection-failed-firefox-did-not-connect

I have checked all settings everything is correct and my web browser is up to date!

I am particularly having this problem on my windows 7 laptop it is a 64bit version.

Any help would on this would be highly appreciated!

Kind Regards

Mark.

Asked by Mark Dorrington 5 months ago

Last reply by cor-el 5 months ago

Facebook Container

To log into my mortgage lender's site I have to enter my email address. Beside this field is the Facebook container symbol; mousing over it warns me that if I enter my em… (read more)

To log into my mortgage lender's site I have to enter my email address. Beside this field is the Facebook container symbol; mousing over it warns me that if I enter my email here, Facebook can track me. Mortgage Lender used to allow me to log in with a user name, but now requires my email address, which apparently gives Facebook access to track me. Tried speaking to the lender about this, but they simply assert there are no Facebook trackers on their site. So, any workaround for this besides just doing all my business with them by phone from now on?

Asked by Arlis 5 months ago

Last reply by cor-el 5 months ago

Issues With Video and Audio Playback

For the longest time (can't pinpoint when it started) I've been having issues with Firefox on desktop (Macbook) playing videos and occasionally audio. Video playback will… (read more)

For the longest time (can't pinpoint when it started) I've been having issues with Firefox on desktop (Macbook) playing videos and occasionally audio. Video playback will be functioning fine, then there seems to be a "trigger"...For ex. I have noticed this is often me trying to play a Twitter video, which won't play normally, and suddenly NO video playback of any kind (and sometimes audio) will work...Youtube, Netflix, you name it.

The only thing that "fixes" the issue (until it pops up again the next time) is quitting Firefox and starting it back up again, usually clearing my cache first for good measure. I have tried disabling all extensions and it has no effect. I have tried playing the video in a private window/incognito—no effect. If I open up Chrome and try to play the same videos I have absolutely no issues.

My Firefox says it is currently up to date, though I am running an older version iOS (Mojave). I have googled and seen many other people having this issue but haven't seen anyone chime in with a fix that actually works. Any ideas?

Asked by Bee M 5 months ago

Last reply by cor-el 5 months ago

pop-ups

On homesnap web site I get a pop-up window for homes.com. I can't get back to homesnap & I can't get rid of the window to redirect to homes.com. What can I do? Thanks… (read more)

On homesnap web site I get a pop-up window for homes.com. I can't get back to homesnap & I can't get rid of the window to redirect to homes.com. What can I do? Thanks

Asked by violets1040 5 months ago

Last reply by zeroknight 5 months ago

desktop bookmark folders and customising search

I really like Firefox, and have been using it for many years. I even used Netscape navigator back in the bad old days! But there are two things that really annoy me: - I… (read more)

I really like Firefox, and have been using it for many years. I even used Netscape navigator back in the bad old days! But there are two things that really annoy me:

- I can't seem to be able to place bookmarks into folders on the desktop (like I can with Vivaldi). For example: I visit a lot of news sites, so I'd like to have a folder called "News", and put them all it there instead of having my news site bookmarks all over the desktop. I just find it a cleaner way to organise my desktop.

- I can't seem to customize my search, apart from selecting between the default search engines. I'd like to be able to search "google.co.za" instead of "google.com", but there doesn't seem to be a way of changing that (again, like I can with Vivaldi).

If I could sort these issues out, Firefox would be my main browser, and I'd scrap Vivaldi as I find that it's getting too "heavy". (Of course, maybe these features contribute to that!)

Thank you.

Asked by Mike Stroud 5 months ago

Last reply by cor-el 5 months ago