Showing questions tagged: Show all questions
  • Archived

The dutch support page is useless

This page doesn't help https://support.mozilla.org/nl/kb/ondersteuning-van-de-gemeenschap-verkrijgen?exit_aaq=1 Could someone from this amazing community go in and upda… (read more)

This page doesn't help https://support.mozilla.org/nl/kb/ondersteuning-van-de-gemeenschap-verkrijgen?exit_aaq=1

Could someone from this amazing community go in and update it?

Asked by johannes 9 months ago

Last reply by Kiki 1 month ago

extended search not working

When I enter a search string for both yahoo or google (but not as yet duckduckgo) somewhere the string is "edited" before it is sent and all extended search characters de… (read more)

When I enter a search string for both yahoo or google (but not as yet duckduckgo) somewhere the string is "edited" before it is sent and all extended search characters deleted so "field1 field2" and "field1 -field2" return identical results. Some of the editing can be seen when the text is transferred from the search window to the address window. for example my try at ' "-"field2' was edited to '- field2' with a space between '-' and "field2". I am running Linux Mint and have done a Firefox update with no effect. Note that this not how it used to behave.

Asked by Dave Finn 2 months ago

'No video with supported format and MIME type found' 2023

This issue has plagued me ever since I switched for Firefox. I have NEVER encountered this issue with any other browser. Once every week or two I will encounter a page wi… (read more)

This issue has plagued me ever since I switched for Firefox. I have NEVER encountered this issue with any other browser. Once every week or two I will encounter a page with an MP3/MP4 file and will be presented with this error. I have already tried clearing cache, disabling addons, reloading, etc, but I guarantee the "best answer" will just be some rehashing of these steps. Something is fundamentally broken with this browser, and there are hundreds of people across various sites reporting it. Fix it.

Asked by samg381 3 months ago

Last reply by zeroknight 3 months ago

My firefox keeps resizing itself to be full height

I like to keep my browser windows slightly smaller than my desktop. I usually leave about a half inch or so free on each side. This way, I still have easy access to any d… (read more)

I like to keep my browser windows slightly smaller than my desktop. I usually leave about a half inch or so free on each side. This way, I still have easy access to any desktop shortcut that is alone the top/bottom, or left right of the screen, without having to minimize my browser windows completely to see the entire desktop. But for some reason, for the last several Firefox versions, it will always resize its height to take up the entire height of the desktop. The width stays the same, the way I want it. But the height is always from the top of the screen all the way down to the task bar. I don't know if it happens every single time I close out of Firefox and reopen, but I know my manual resizing never lasts long. what is happening here?

Asked by accident55 4 months ago

Last reply by cor-el 4 months ago

  • Archived

All my history, passwords and bookmarks got deleted on my local when I deleted my firefox account. My only intention was to deleted the account not all the history,etc on local.

All my history, passwords and bookmarks got deleted on my local when I deleted my firefox account. This was not the intention and now I am unable to recover any of that? … (read more)

All my history, passwords and bookmarks got deleted on my local when I deleted my firefox account. This was not the intention and now I am unable to recover any of that? The logins.json file seem to be modified after this episode and I can't find a previous version. How to recover my passwords and history?

Asked by navpreet.np1 9 months ago

Last reply by Andrew 5 months ago

  • Archived

Everytime I close Firefox I am logged out of all sites.

No matter what I do every time I close Firefox and reopen it all of the sites I am logged into log out. I have reinstalled Firefox I have tried both beta and Enterprise … (read more)

No matter what I do every time I close Firefox and reopen it all of the sites I am logged into log out.

I have reinstalled Firefox I have tried both beta and Enterprise versions. I have completely wiped all Firefox data from my appdata folders. I have refreshed Firefox multiple times. I have tried to mess with all the privacy, history, and cookies/cache settings and nothing has worked so far.

No matter what I have looked into the problem is not occuring the same for other people. It seems to be local to my PC however, as I am logged in perfectly fine on other Windows 11 PCs in my home.

The only major difference between the last time I used Firefox and now is that I reinstalled Windows11 to fix a bug with its calendar. I completely formatted so there cannot be any left over old Firefox files.

Asked by MaggotyMax 9 months ago

Last reply by James 9 months ago

How to sync a new firefox profile in receive-only mode?

I use a public computer that resets itself every night. I want to login to my firefox account so I can receive all my settings, extensions, etc., when I login to sync. H… (read more)

I use a public computer that resets itself every night. I want to login to my firefox account so I can receive all my settings, extensions, etc., when I login to sync.

However, when I login to sync, my default search provider remains as Google (the computer's default) and does not change to DuckDuckGo (the settings I previously had synced).

How do I set up sync so that when I login, it pulls all settings, etc., from the cloud, instead of keeping some that were configured locally?

Asked by firefox.pager865 5 months ago

Last reply by cor-el 5 months ago

  • Archived

print orientation

After updating to 114.0.1 the print orientation for pdf's has disappeared. PDF's we used to print often now come out with the wrong orientation and have to be printed wit… (read more)

After updating to 114.0.1 the print orientation for pdf's has disappeared. PDF's we used to print often now come out with the wrong orientation and have to be printed with the system dialog instead.

Asked by snides777 10 months ago

Last reply by jdp68 10 months ago

  • Archived

Setting Printer Potrait or Landscape

Good afternoon, hi admin, regarding the latest update, please for the printer settings for landscape and portrait to be displayed on the right as before and permanently f… (read more)

Good afternoon, hi admin, regarding the latest update, please for the printer settings for landscape and portrait to be displayed on the right as before and permanently for the choice of portrait and landscape settings. because we are constrained by the print settings for PDF, we have to go to the printer settings all the time. please help for the next update. thank you for your concern.

Asked by purchase.job22 10 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

  • Archived

Arlo security cameras and HEVC codec

I am using Arlo security cameras which store the video captures as MP4 files. The Arlo app has video playback feature that works in Chrome or Edge but does not work in Fi… (read more)

I am using Arlo security cameras which store the video captures as MP4 files. The Arlo app has video playback feature that works in Chrome or Edge but does not work in FireFox. From what I have been abe to glean from searches, Arlo uses HEVC Codec that FireFox either isn't compatible with or is lacking the codec. Any suggestions?

Asked by tstr14 10 months ago

Last reply by cor-el 6 months ago

  • Archived

My 1Password extension (desktop app required) has stopped working in Firefox

Firefox 114.0, Windows 11 Home Version 10.0.22621 Build 22621 , 1Password-4.6.2.626 extension Today, for reasons unknown, my 1Password extension, (an old and non-updatab… (read more)

Firefox 114.0, Windows 11 Home Version 10.0.22621 Build 22621 , 1Password-4.6.2.626 extension

Today, for reasons unknown, my 1Password extension, (an old and non-updatable version that I've used for many, many years), is non-responsive. The icon still resides in the Tool Bar, Windows ToolTips "sees" it as "1Password", but clicking on the icon has no effect. The extension is shown as Enabled in Firefox's Manage Your Extensions page.

I think I've tried all the "usual" things here: rebooted the computer, uninstalled and re-installed the extension and rebooting, checked the setting in 1Password itself to see that it's associated with "Mozilla Firefox 114.0", (the program still opens fine outside the browser).

This seems to be related to Firefox 114.0. On my other computer with the same Windows 11 version but using Firefox 113.0.1 had no problem with 1Password, but as soon as Firefox updated to 114.0 the same problem with 1Password appeared.

Anything that I might be able to do to get 1Password working?

Asked by Tom_Young 10 months ago

Last reply by JPKirkpatrick 6 months ago

  • Archived

userChrome.css — I've blundered!

See reddit post— no way I'm typing all that again! Reddit Post It's not that long, trust me— it's just that the code is long... I've attached a slightly different scree… (read more)

See reddit post— no way I'm typing all that again! Reddit Post It's not that long, trust me— it's just that the code is long... I've attached a slightly different screenshot to the one I posted on the reddit post, but it makes no difference if you see one or the other, or both!

In summary, I've added a css code to my userChrome.css thingy to move the tabs below the search bar. I was also wondering what the best way to transfer my userChrome.css file + about:config settings over to a new version of Firefox. Due to not being admin of my laptop (I'm running it out of the .dmg file— besides, I always like to keep an older version of Firefox as a fallback), I have to install a whole new version of Firefox onto my laptop to update.

Thanks!

Asked by ctan24 6 months ago

Last reply by cor-el 6 months ago

  • Archived

Stupid Notification on upper right of my screen- UP DATE FIREFOX!!!! HOW DO YOU TURN THIS OFF???

'bold text' YOUR STUPID BOX TO UPDATE FIREFOX WON'T GO AWAY AND BLOCKS MY PAGE ON UPPER RIGHT HAND CORNER...HOW DO YOU TURN OFF NOTIFICATIONS "HITTING DISMISS ONLY MAKES … (read more)

'bold text' YOUR STUPID BOX TO UPDATE FIREFOX WON'T GO AWAY AND BLOCKS MY PAGE ON UPPER RIGHT HAND CORNER...HOW DO YOU TURN OFF NOTIFICATIONS "HITTING DISMISS ONLY MAKES IT KEEP COMING BACK WHILE YOU ARE TRYING TO WORK"???

Asked by Vivian Brantley 6 months ago

Last reply by cor-el 6 months ago

  • Archived

Why did Mozilla FORCE install google on firefox114.0.1?

All my search results now use google, thanks to the FORCED installation of the search engine google. Even after I have deleted it and deleted it and deleted it and delete… (read more)

All my search results now use google, thanks to the FORCED installation of the search engine google. Even after I have deleted it and deleted it and deleted it and deleted it and deleted it, ALL SEARCH RESULTS ARE NOW FROM GOOGLE, whether I like it or not. Mozilla has FORCED A COMPLETELY BROKEN SEARCH ENGINE ON MY PC(google), and now i can't rid of it, AND THEY ABSOLUTELY REFUSE TO HELP ANYONE.

Asked by henryjames6 9 months ago

Last reply by peterachutha 6 months ago

  • Archived

restoring tabs on shutdown

recently got new hard disk installed , and using moyilla as browser ...previously i could shut down and get back to tabs and sites i was using on restart .... now i don… (read more)

recently got new hard disk installed , and using moyilla as browser ...previously i could shut down and get back to tabs and sites i was using on restart .... now i dont have that view and just get a long list on recently used tabs in toolbar,mozilla icon. How can i get those closed webpages, sites, back on screen all at once ? the history optionin side menu doesnt show any way to do this either...( i think it used to ) thanks calgar.

Asked by paul rxxxmann 10 months ago

Last reply by zeroknight 6 months ago

  • Archived

Downloads>Save File to always on...

Hello Mozilla Support Team, Since one of the last updates firefox Download Setting seems not work properly... Into Settings > Files and Applications > Downlods &… (read more)

Hello Mozilla Support Team,

Since one of the last updates firefox Download Setting seems not work properly...

Into Settings > Files and Applications > Downlods > Save files to option is ALWAYS on, even when "Aways ask you where to save files" option box is checked. When I open a PDF in view mode with Firefox, it automatically download it to the location described into "Save Files to"..in my case Desktop. It seems that the "Save Files to" option doesn't gray out when "Always ask..." option box is checked.

Do you have any idea why I can't chose just one of the two options?

Thanks for you help...

Alex

P.S. Attached screenshot...

Asked by Alex 9 months ago

Last reply by zeroknight 7 months ago

  • Archived

Lost tabs

I opened up my browser and all my active tabs which I have had for months are gone. I tried to go to recently closed tabs in history and it doesn't allow me to open. All … (read more)

I opened up my browser and all my active tabs which I have had for months are gone. I tried to go to recently closed tabs in history and it doesn't allow me to open. All are not available. Help!!

Asked by ariosduke19 10 months ago

Last reply by leemjcee 7 months ago

  • Archived

Mozilla Firefox

Why does firefox constantly ask for capchas on VPN when doing searches on Google? It is a serious problem. The vpn is for my security, not google.com … (read more)

Why does firefox constantly ask for capchas on VPN when doing searches on Google? It is a serious problem. The vpn is for my security, not google.com

Asked by Steven a Foster 9 months ago

Last reply by T R E N T R E K E R 7 months ago

  • Archived

Google won't let me log in to my Google account when using Firefox.

I'm running Mac OS 12.6.6 and Firefox 114.0.1. When I try to log into my Google account, I get the message, "This browser or app may not be secure." I'm running the curre… (read more)

I'm running Mac OS 12.6.6 and Firefox 114.0.1. When I try to log into my Google account, I get the message, "This browser or app may not be secure." I'm running the current version. Javascript is enabled. I've cleared my caches and data. I can log in to Google on other browsers, such as Safari. • This happened after I set up my browser to use Bing Chat, which required that I clear my cache and data.

Asked by robert.rubin 10 months ago

Last reply by sedstrom79 8 months ago

  • Archived

What Search popup taskbar in Firefox? Like Clrt+F “find in page” is appear!. It’s a virus spam. Or what is it problem Bug?

What Search popup taskbar in Firefox? Like Clrt+F “find in page” is appear!. It’s a virus spam. Or what is it problem Bug? Now Version 114 on Windows 11 64 When I print… (read more)

What Search popup taskbar in Firefox? Like Clrt+F “find in page” is appear!. It’s a virus spam. Or what is it problem Bug?

Now Version 114 on Windows 11 64

When I print the keyboard to find in a box or typing wrong, then search popup taskbar in Firefox is appear! Why? it's like click the menu bar F10 button "edit" followed by "find in page".? What is it? According to the sample image. Sometimes there is a lot of code for writing a website! It is a virus spam. Or what is it?

There was a user asking this problem. Which is like my problem as follows

“Whenever using Firefox, I keep getting a pop-up box on the left side of the bottom of the browser which seems to search the webpage for whatever is in the box. This happens if the cursor is not exactly in a specific search box or designated area on the screen. I can reproduce the problem by clicking on the page (just the page, not a box or input area) then typing. It may be a function but has become so overwhelmingly annoying that I find it necessary to find a way to deactivate it. If I click something else like another window and don't click the mouse exactly on a specific search box or input area when I go back to the page, it inputs the text I am typing down in this box. I don't like this; I don't want this. Please help me rid the browser of this menace. I put an image of the problem below and circled the offensive box. Thanks for any help given. I did try to search for this issue to see if there was already a solution but could not find one, hence posting this question. I just found out this is the same box that pops up when you click the menu bar button "edit" followed by "find in page". Don't know why in the world this thing is popping up by itself when it is neither needed or desired.”

I use firefox More than 100 versions and no problem But my problem would be like above. Thank you for helping each other.

Asked by Meows 9 months ago

Last reply by 4portswitch 8 months ago