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Firefox got uninstalled along with Windows 10. then both were reinstalled, but Ive lost all my bookmarks. Can I retrieve them somshow?

I had to reinstall windows 10 (this was done by Microsoft with my permission) and so firefox was uninstalled (long with all apps). i have reinstalled Firefox, but can't … (read more)

I had to reinstall windows 10 (this was done by Microsoft with my permission) and so firefox was uninstalled (long with all apps). i have reinstalled Firefox, but can't retrieve my old bookmarks. I have a file of very old bookmarks, but the "import/restore" function doesn't restore or import using that file. Help please. Can the up to date bookmarks be retrieved from my uninstalled Firefox?

Asked by JOHN 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Archived

Firefox 113.0.1 performance after task limit gone?, change win10 performance setting to "background services"

Since the task limit option seems to have been obliterated? I believe the many more "programs" and the events they create for windows to handle is causing all sorts of v… (read more)

Since the task limit option seems to have been obliterated? I believe the many more "programs" and the events they create for windows to handle is causing all sorts of virtual memory problems. Changing win10 advanced system settings from performance for programs to background services seems to have restored Firefox performance in my case, see: 10 advanced system settings win10 advanced system settings performance programs vs background services Is there an about:config option that would allow one to achieve the same "programs" limiting option as before? This laptop has 16 gig of memory and I used to successfully have even better Firefox performance with windows virtual memory turned off, but eventually I would get crashes. I can understand why Firefox was modified in a way to better localize the source of crashes, but in my case it has degraded performance. Thanks Mozilla for a great product I have valued for years!!!!

Asked by mathesonre 1 year ago

Last reply by mathesonre 1 year ago

audio no firefox

gente, o que aconteceu com o firefox (normal, beta e nightly) que não funciona mais áudio. já tentei de tudo para reconfigurar, baseado em tutoriais na web, porém não se … (read more)

gente, o que aconteceu com o firefox (normal, beta e nightly) que não funciona mais áudio. já tentei de tudo para reconfigurar, baseado em tutoriais na web, porém não se consegue mais ouvir áudio nos firefox.

Asked by nelioj 1 month ago

Last reply by jonzn4SUSE 1 month ago

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Download Helper not downloading from Youtube

When watching something on Youtube and I click on the coloured download icon, I get to be able to click on the title of the video. A blue 1 appears in the download icon. … (read more)

When watching something on Youtube and I click on the coloured download icon, I get to be able to click on the title of the video. A blue 1 appears in the download icon. When I click again, then click on the blue 1 to watch the download. Nothing happens. The window just sits there and states 'downloading', but it does not happen. This happened last year and you managed to fix it; now Youtube seem to have blocked downloading again. Geoffrey D Dean, Australia.

Asked by Geoffrey D Dean 1 year ago

Last reply by James 1 year ago

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Lat 2 updates has made my browser way too slow compared to normal.

The last update 113.0.1 was when I really noticed it being slow. None of the current suggestions have any effect. I have restarted several times, cleared cookies and his… (read more)

The last update 113.0.1 was when I really noticed it being slow. None of the current suggestions have any effect. I have restarted several times, cleared cookies and history, flushed dns and have gone through all settings. Privacy is set at "standard" and not using a VPN and have turned off add blockers with no effect either. I have to check, but I don't think I have any add-ons except for color on home page.

If I do a speed test, ping is kinda slow, download is half what it should be at times, and every test shows ZERO upload all using several sites to test from . The only thing not done is shutting down av which I won't do. Anyone else seeing this issue? Any other suggestions than the go-to stuff here? Windows 10

Asked by Nightowl 1 year ago

Last reply by MyPhotoJourneys 1 year ago

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Yahoo mail message options, like Reply, Move, get stuck often until cookies are cleared

Starting with Firefox 113 (on Debian Linux), every few days Yahoo mail stops working properly: I can read emails but hitting any action of them, like Reply, Move, Delete,… (read more)

Starting with Firefox 113 (on Debian Linux), every few days Yahoo mail stops working properly: I can read emails but hitting any action of them, like Reply, Move, Delete, does nothing at all.

I need to clear cookies to get this operational again. This doesn't happen on chrome on the same computer.

The only add on I have is an adblocker, disabled for yahoo mail. This problem also happens with enhanced tracker protection turned off.

Asked by em2jacks 1 year ago

Last reply by em2jacks 10 months ago

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"Find in page" toolbar

What is the "Find in page" toolbar called? The 113.0.1 update (sic) moved it to the bottom of my page. I want to search for a way to restore it back to the upper part of… (read more)

What is the "Find in page" toolbar called?

The 113.0.1 update (sic) moved it to the bottom of my page. I want to search for a way to restore it back to the upper part of the page (probably using userChrome).

(Note: I was happy with my setup in 112.0.2)

Asked by AIVAS 1 year ago

Last reply by cor-el 1 year ago

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History and cookies not being cleared in FF 114 and 115

After updating to FF 114, I noticed that my history and cookies were no longer being cleared according to my settings. Also, a particular page is now being opened as a pi… (read more)

After updating to FF 114, I noticed that my history and cookies were no longer being cleared according to my settings. Also, a particular page is now being opened as a pinned tab.

I reverted to FF 113, hoping that this would be fixed in 115. Today I tried 115.0.3, and history is still not being cleared. I have again reverted to FF 113.

I am on Windows 10. My history settings are to use Custom settings and clear history when Firefox closes. Cookie settings are to delete cookies and site data when FF closes.

Is there any intention to fix, or is this some new behavior that I am stuck with? Also, is there a way to clear the pinned tab behavior?

Thanks.

Asked by wheelercsg-mozh 12 months ago

Last reply by willjoe24421 11 months ago

  • Solved

location detected as being outside USA

On one web site (see attachments), my location is being detected as being outside USA while using firefox desktop browser, yet on the same computer, my location is being … (read more)

On one web site (see attachments), my location is being detected as being outside USA while using firefox desktop browser, yet on the same computer, my location is being correctly detected as being inside USA.

You will see the asian words. When I change the pull dawn tab ("Saudi Arabia") to "USA", the asian lettering does not convert to English.

Not sure how to fix this.

Asked by jenna 4 months ago

Answered by jenna 4 months ago

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  • Archived

Bad contrast of text selected with mouse on some websites. CCS-Problem?

On some websites text selected by dragging the mouse appears with light gray background on white. See screenshot "Bad contrast" appended. Original: https://editio… (read more)

On some websites text selected by dragging the mouse appears with light gray background on white.

What I did to check for possible local problems:

  • Hardware (AMD Radeon HD 6670 connected by HDMI to Acer-QG241Y)

Used monitor color-test (https://www.eizo.de/monitortest/) and fiddeled arround with all color-gradients: all smooth.

  • switched off anything I could think of in Firefox (13.0 64 Bit Win 10 (updated today))

Extensions, plugins, themes

So I suspect there is no problem at all with my hardware or software. Just an bad choice in the color design of the websites I visit.

If so, what can I do? Is there any chance to provide some remedy locally? Installing a theme (I don't know anything about themes) or provide a local CCS to override the CSS of the website? (Would not know how to connect such skript to Fx and what to "instructions" to specify inside. But as I understand the idea of CCS correctly, this is an option that it was built for.)

Asked by anmichvon-firefox 1 year ago

Answered by Terry 1 year ago

  • Archived

downloading from google drive: this page isn't redirecting properly

Whenever I try to download a file from google drive, I get: "The page isn’t redirecting properly An error occurred during a connection to drive.google.com. This problem… (read more)

Whenever I try to download a file from google drive, I get: "The page isn’t redirecting properly An error occurred during a connection to drive.google.com. This problem can sometimes be caused by disabling or refusing to accept cookies."

Downloading google docs files from drive works fine, they convert to word and save to my downloads like normal. But downloading image files or pdfs yields this error. Right-clicking and downloading them from the folder view just does nothing. There is no difference between shared files and my own drive files. This error only happens in firefox, I can download files on microsoft edge just fine.

This has been happening for a few weeks now. Things I've tried:

-clearing cookies and cache -restarting firefox, restarting computer -checking for updates and updating firefox -disabling all my add-ons -clearing startup cache -adding drive.google.com and google.com to the exceptions for enhanced tracking protection -switching from standard to custom and unchecking cookies from the list of trackers and scripts to block, then clearing all cookies and cache -attempting to download in firefox troubleshoot mode -attempting to download in incognito mode -refreshing firefox -re-installing firefox by following the steps here: https://support.mozilla.org/en-US/questions/1233618 -turned off real-time protection on computer antivirus (default for windows 10) -turned off microsoft defender firewall

I don't even know what else I can try. I assume it's a firefox error because this only happens using firefox on my laptop - I use firefox mobile and can download the same files on my phone. Does anyone have any advice?

Asked by jslamovits 1 year ago

Last reply by jonzn4SUSE 1 year ago

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  • Archived

Unable to sign into mail after latest update 113.0.1 Windows 10

Message We are unable to process your request at this time Please try again in 1 hour Have tried rebboted laptop run windows defender offline scan. Does not work on any… (read more)

Message We are unable to process your request at this time Please try again in 1 hour

Have tried rebboted laptop run windows defender offline scan. Does not work on any of my accounts Same problem in Chrome and Edge!

Asked by jas_samrauk 1 year ago

Answered by jas_samrauk 1 year ago

  • Archived

Brower not connecting

I have started having with receiving the message "We can’t connect to the server at". This is really bad as I do a search and then can not reach the sight. Thanks Dicky … (read more)

I have started having with receiving the message "We can’t connect to the server at". This is really bad as I do a search and then can not reach the sight.

Thanks Dicky Sheehan

Asked by dicky.sheehan 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Everything is gone: Settings, Add-ons, passwords....vanished. Why do they do this when they update?

Who wants to hunt down their cryptically named profile? Who knows where it is? Why put us through this? Do they enjoy aggravating their users or are they just mentally… (read more)

Who wants to hunt down their cryptically named profile? Who knows where it is? Why put us through this? Do they enjoy aggravating their users or are they just mentally deranged? Why, why, why? Who else does this kind of idiotic behavior? I can't think of a single other program that would elect to erase all of the setup we've painstakingly done for nothing.

All I did was go to the original location to check something and clicked firefox.exe. Then Poof. Did they just do a major update recently? Like today? When it checks for updates it says its up to date but it said that a few days ago I think. Version 113.0.1. I can't even find the previous profile. I see only one file under Firefox\App\bin that says "sqlite3.exe" which I think is how they name themselves. A rational person would name it PROFILE of course. But we're in the realm of the insane.

I do see "profile" in Firefox\Data though but its filled with dozens of files. And there's no indication of any other profiles there. There are several extensions there and as mine were wiped out maybe this is the old profile?

A sensible mind would simply tell us when there's a major update and how to recover everything.

Asked by moz2u 1 year ago

Last reply by Terry 1 year ago

  • Archived

Copying from webpage

A webpage has 1,200 rows. I do Select All or drag the cursor from the first row to the last row to highlight all of the rows. I then do Copy. When I do Paste (using Ma… (read more)

A webpage has 1,200 rows.

I do Select All or drag the cursor from the first row to the last row to highlight all of the rows.

I then do Copy.

When I do Paste (using Match Destination Formatting) to paste the copied rows into an empty Excel spreadsheet, only about 65 rows get posted.

What am I doing wrong?

Asked by gcotterl 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Lost window with open tabs

By mistake, I close a window with lots of opened tabs and can not get them back. In the past when this happened I went to history but now there's no available option in "… (read more)

By mistake, I close a window with lots of opened tabs and can not get them back. In the past when this happened I went to history but now there's no available option in "recently closed windows".

Asked by sunfirepc 1 year ago

Last reply by jonzn4SUSE 1 year ago

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pop up Firefox Mozilla keeps asking for a payment

Firefox Mozilla keeps popping up on the side of my computer asking for payment and I know this isn't right but asking you if this is a Scam Alert or is Firefox really ask… (read more)

Firefox Mozilla keeps popping up on the side of my computer asking for payment and I know this isn't right but asking you if this is a Scam Alert or is Firefox really asking me for a payment

Asked by marqt719 1 year ago

Last reply by James 1 year ago

  • Archived

Firefox interrupting my use of my online Bank Accounts and investment information - very important to solve!

I'm having a problem using my bank website with Firefox - I get a message when I move from one page to another, and that message closes the bank website - Here is the mes… (read more)

I'm having a problem using my bank website with Firefox - I get a message when I move from one page to another, and that message closes the bank website - Here is the message: "Bad Request Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit." It is very important to me to be able to view my accounts and investments daily - please help me solve this!

Asked by stur8445 1 year ago

Last reply by stur8445 1 year ago

  • Archived

Firefox (Linux application) is lagging.

Hello, the Firefox app often stops responding when I have multiple tabs open or when a more demanding process is running in a tab. Also, Firefox stops responding when I c… (read more)

Hello, the Firefox app often stops responding when I have multiple tabs open or when a more demanding process is running in a tab. Also, Firefox stops responding when I copy a screenshot. I have tried the browser without any extensions and the problem persists. I use EndeavourOS based on Arch linux, I use the current version of the system and Firefox.

Asked by Fejby 1 year ago

Last reply by jonzn4SUSE 1 year ago