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Facebook problem

Suddenly, a few days ago, Facebook does not display properly on my laptop. I have an image attached. I can go to another computer, using Firefox and it's fine. I can use … (read more)

Suddenly, a few days ago, Facebook does not display properly on my laptop. I have an image attached. I can go to another computer, using Firefox and it's fine. I can use Microsoft Edge here on my laptop, and it's fine.. But, here on my laptop, using Firefox. Not good. Other web sites display just fine. Any ideas?

Asked by tom354 1 year ago

Answered by TyDraniu 1 year ago

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Unable to save credit card details for autofill

I'm trying to add a credit card for the "autofill credit cards" feature, but it doesn't seem to work. I fill out the form, and click save, and absolutely nothing happens.… (read more)

I'm trying to add a credit card for the "autofill credit cards" feature, but it doesn't seem to work. I fill out the form, and click save, and absolutely nothing happens. I can cancel the form, but of course the data is lost.

Any ideas?

Asked by Rich vdH 1 year ago

Last reply by cor-el 1 year ago

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bookmarks gone

Hi, difficult to find this way to write you... I reset my Mac and thought Firefox would keep all my bookmarks for when I would reinstall Firefox and synchronize all my b… (read more)

Hi, difficult to find this way to write you...

I reset my Mac and thought Firefox would keep all my bookmarks for when I would reinstall Firefox and synchronize all my bookmarks, like I always did. It was not necessary to export and to keep them, because I have never had problems before and I trusted Firefox.

Now this did not happen and I lost if not thousands of my bookmarks I have gather in years... I'm very disappointed, for the first time.

Do you have a cache or something or other solution so I can get my bookmarks back? Thanks.

Denis Jockmans.

Asked by Denis 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Facebook malfunction on Firefox

I use a desktop computer with Windows 10 and LastPass password manager. After an automatic update, Facebook opens but there is nothing there....the screen is blank. It wi… (read more)

I use a desktop computer with Windows 10 and LastPass password manager. After an automatic update, Facebook opens but there is nothing there....the screen is blank. It will open in Troubleshoot mode. All of my other sites open normally. It is just Facebook...and driving me crazy. See attached image. I cleared history, rebooted, etc. Nothing seems to work.

Asked by dmwalker214 1 year ago

Last reply by Terry 1 year ago

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Picture in picture is not appearing

Yesterday I had Picture-In-Picture (shortened into pip for next mentions) working on youtube, then after one day, PIP no longer works on any of the websites, including yo… (read more)

Yesterday I had Picture-In-Picture (shortened into pip for next mentions) working on youtube, then after one day, PIP no longer works on any of the websites, including youtube. I tried disabling and enabling pip, entering troubleshoot mode, and none of them worked. Not reinstalling because it will be annoying to log in everywhere I've had account at.

Any solution?

Asked by khat 1 year ago

Answered by khat 1 year ago

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The latest Firefox version 106.0.5 (64-bit) is not working with Fed Ex Ground tracking on Macbook Pro

09 Nov. 2022 The latest Firefox version 106.0.5 (64-bit) is not working with Fed Ex Ground tracking (https://www.fedex.com/fedextrack/system-error?trknbr=00426240013829… (read more)

09 Nov. 2022

The latest Firefox version 106.0.5 (64-bit) is not working with Fed Ex Ground tracking (https://www.fedex.com/fedextrack/system-error?trknbr=004262400138295,004262400138301) on Macbook Pro, OSX 10.13.6. Previous FF version was working. Chrome & Safari browsers are working.

" Unfortunately we are unable to retrieve your tracking results at this time. Please try again later. "

This for the last couple of days.

Clint R Crick

[email-removed] Ph: [phone number-removed]


Computer:

MacBook Pro (17-inch, Late 2011)

Processor: 2.5 GHz Intel Core i7

Memory: 10 GB 1067 MHz DDR

Mac OS High Sierra

OSX 10.13.6 (17G14042)

Serial No. C02GL022DW48

Asked by clintcrick 1 year ago

Last reply by clintcrick 1 year ago

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2 step authentication doed not get saved

2 step authentication does not get saved that i have to enter a code every time when i log in. it should have been secure for then next 30 days as the check box selected.… (read more)

2 step authentication does not get saved that i have to enter a code every time when i log in. it should have been secure for then next 30 days as the check box selected. it seems it's a big issue for so many users that i found no solution. this issue is so bad and it easily is one of the reasons they are skipping this browser.

Asked by mutallepks 1 year ago

Last reply by Dropa 1 year ago

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Link doesn't display in Firefox but displays properly in other browsers.

Having an issue with a link not displaying in Firefox 105.0.5 (64-bit). It’s the “read more” link on this url: https://www.swansonvitamins.com/p/swanson-premium-triple-m… (read more)

Having an issue with a link not displaying in Firefox 105.0.5 (64-bit).

It’s the “read more” link on this url: https://www.swansonvitamins.com/p/swanson-premium-triple-magnesium-complex-400-mg-300-caps

The “read me” link doesn’t display in Firefox but displays properly using:

      Brave (1.45.123)
      Chrome (107.0.5307.107) (Hate Google)
      Internet Explorer 11 (11.0.170)
      Microsoft Edge (107.1418.35)

I searched “firefox some links don't display” and tried the solutions I found to no avail.

Tried these:

      Turned VPN off.
      Started in Troubleshoot Mode.
      Removed cookies and site data for this site.
      Turned Enhanced Tracking off for this site.

With all of these settings (at once, not one at a time) and closing and reopening Firefox (in Troubleshoot Mode) the “read more” link still doesn’t display.

Attached image showing how the link displays in Brave and how it doesn't display in Firefox.

Thank you.

Asked by swid 1 year ago

Last reply by cor-el 1 year ago

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Causing game lag

Hi, I'm writing this because this problem is very frustrating. Quite frequently my games (e.g. Valorant, Overwatch) will start lagging if I have Firefox open in the backg… (read more)

Hi, I'm writing this because this problem is very frustrating. Quite frequently my games (e.g. Valorant, Overwatch) will start lagging if I have Firefox open in the background. To fix this, I have to close and reopen Firefox. Sometimes, I would open a tab while gaming and that would also cause the game to lag.

In game, the ping starts at the normal level then rises before falling back down to normal.

Are there any solutions?

Regards Thomas

Asked by thy128 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Solved
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Can't enable USB Devices about:debugging

I can't enable USB Devices on about:debugging setup page. I already installed ADB toolkit for MacOS, also I can see my device in ADB devices list: ``` ~% adb devices -l L… (read more)

I can't enable USB Devices on about:debugging setup page. I already installed ADB toolkit for MacOS, also I can see my device in ADB devices list: ``` ~% adb devices -l List of devices attached 013db356 device usb:336723968X product:OnePlus6T model:ONEPLUS_A6010 device:OnePlus6T transport_id:9 ```

On the device I've enabled "Remote debugging via USB". But when I click on "Enable USB Devices" button, nothing happens. I can see only "Updating..." message, then "Disabled" again.

Also no devices in the devices list, because USB Devices are disabled. "Refresh devices" does not make any changes.

Asked by snakedoc.md 1 year ago

Answered by snakedoc.md 1 year ago

  • Archived

I already have Mozilla Firefox but not as my search engine. I all so get up dates, but Firefox is not my Browser. What do I need to do to make Firefox my Browser ???? Help.

I need The Firefox to become my search engine or Browser. I have been get the updates but Firefox did not become my Browser Help what do I do.???? I do not have a sear… (read more)

I need The Firefox to become my search engine or Browser. I have been get the updates but Firefox did not become my Browser Help what do I do.???? I do not have a search engine Firefox will not down load why?

Asked by fordj2 1 year ago

Last reply by James 1 year ago

  • Solved
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When pasting picture into Discord from clipboard picture attaches as two pictures

Steps to Reproduce: Copy picture from browser(Happens only when copying from Mozilla) and paste it into discord message window Picture actually should attach only as one… (read more)

Steps to Reproduce: Copy picture from browser(Happens only when copying from Mozilla) and paste it into discord message window

Picture actually should attach only as one file

Happens not only to me https://www.reddit.com/r/discordapp/comments/x11iq3/comment/imbg35t/

Asked by sergtzel 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Archived

eBay search problem after recent update

I don't know what caused this but my searches at eBay are screwed up. This started happening after a recent Firefox update but it could have been initiated by an errant k… (read more)

I don't know what caused this but my searches at eBay are screwed up. This started happening after a recent Firefox update but it could have been initiated by an errant keystroke. I don't know.

I often do "wildcard" searches of eBay. Now when I type "(" for a wildcard search, some other word (or words) that I had previously searched for appears in the search bar and a menu pops up with "Recent Searches", "Saved Searches" and "Saved Sellers". Ironically, in that Saved Seller menu a seller is displayed that I purchased an item from, probably a year ago, but that seller is NOT in my saved sellers!!!

I've tried all I can figure to do in the browser settings to correct this, to no avail.

Now for the keystroke part... I was in the process of starting a wildcard search when this started happening. I accidentally hit the key (I'm not sure what it's purpose is) below the right Shift key (looks like a menu with an arrow) simultaneously, as well as the "9" key (for left parenthesis) . I remember a "menu" popped up below the search, but I clicked off of it in the search bar. That's when the stuff hit the fan.

BUT... it was also the first search I was performing after a Firefox update. HELP!

Asked by -Daryl- 1 year ago

Last reply by -Daryl- 1 year ago

  • Archived

The removal of compact mode makes Firefox less accessible for people with vision problems!

I was helping an elderly friend who is legally blind, with their computer. He uses the windows magnifier to zoom in so he can read what's on the screen. When I opened Fir… (read more)

I was helping an elderly friend who is legally blind, with their computer. He uses the windows magnifier to zoom in so he can read what's on the screen. When I opened Firefox the menu and tabs take up an entire half of the screen (not an exaggeration). This is due to the removal of the compact view. There was nothing I could do to fix this problem and make his menu and tabs not to be floating and massive. What this means is that his content view is now less than half of his screen size. This is not accessible for someone with sight issues. I went through a couple of guides and alternative settings to edit in the about:config It looks like the past settings have all been disabled from making changes to the Firefox UI, including trying to disable proton. Everywhere I look it says that Compact Mode is no longer supported and will eventually be removed from Firefox.

I have been a lifetime Firefox user and I changed those settings for myself after the display update a few months ago. I would have to switch browsers if there was no fix. But for my friend who is legally blind I would be required to talk to an accessibility lawyer and see what my options are. Alienating people with disabilities because someone thought the extra space looks cool is unacceptable!

Asked by Engage 1 year ago

Last reply by Engage 1 year ago

  • Archived

When I sign on Firefox to go to our website, ww1.org, the tab states the site is for sale

When opening up Firefox, the tab shows the site is for sale and often, it does not go to the site, ww1.org. We have had the site since 1992, it is not for sale. I am a… (read more)

When opening up Firefox, the tab shows the site is for sale and often, it does not go to the site, ww1.org. We have had the site since 1992, it is not for sale. I am also having a problem with logging into Facebook, stating I am using a different computer, location, or browser, if that might help. The tab will not allow me to copy it, so show it.

ww1.org - This website is for sale

I have spent a lot of hours now and need help badly.

I have also just re-downloaded Firefox to try that.

Asked by FaceBook 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Batch remove stored insecure passwords

Firefox list all my stored insecure passwords. How could I remove all (+700) insecure passwords? Not one by one but all together? Thanks. btw this solution is not worki… (read more)

Firefox list all my stored insecure passwords. How could I remove all (+700) insecure passwords? Not one by one but all together?

Thanks.

btw this solution is not working

Yes, you can - only since the update to Firefox version 73 the extension "xul" has been changed to "xhtml", so now you will have to enter this in the address bar :

chrome://passwordmgr/content/passwordManager.xhtml

Since this address give me error

Asked by Daniele 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago