Showing questions tagged: Show all questions
  • Solved

The menu disappears when a hint shows up.

Firefox 102.0.1 (64bit), Linux, Sway (Wayland), MOZ_DBUS_REMOTE=1, MOZ_ENALBE_WAYLAND=1 When I hover over a menu item, the hint shows up and the menu disappears visually,… (read more)

Firefox 102.0.1 (64bit), Linux, Sway (Wayland), MOZ_DBUS_REMOTE=1, MOZ_ENALBE_WAYLAND=1 When I hover over a menu item, the hint shows up and the menu disappears visually, it is still there, as I can interact with it (mouse click or enter).

Asked by jnbrains 4 months ago

Answered by jnbrains 1 month ago

  • Solved

Gmail site doesn't open despite Youtube and Translator sites are ok, even on Chrome Browser

em pt-br: Olá Devido ao fato do Chrome não manter minhas credenciais e toda vez que eu iniciava este browser eu tinha que fornecer meu login e senha além do fato do Supor… (read more)

em pt-br:

Olá

Devido ao fato do Chrome não manter minhas credenciais e toda vez que eu iniciava este browser eu tinha que fornecer meu login e senha além do fato do Suporte deles não ter resolvido o problema, eu decidi mudar para o Firefox apesar de não ser o mais legal nem prático e intuitivo para se navegar como o Opera e o Vivaldi, mas sim por popularidade.

-O problema: Desde ontem, a página do Gmail não abre, isto é, mostra uma página totalmente em branco conforme anexo, apesar do link estar correto e, na verdade, eu utilizar os links dos Favoritos para diminuir a digitação e aumentar a agilidade.

-Minhas tentativas de solução: Eu desabilitei todas as extensões do Firefox (eu eu já utilizava mesmo antes do problema ocorrer); Eu executei uma limpeza geral utilizando o CCleaner; Eu abri o Chrome e, para variar, me loguei (por causa do problema mencionado acima) e a página do Gmail é exibida corretamente com todos os e-mails de hoje; Eu copiei este link do Gmail, no Chrome, para utilizar no Firefox porque estavam diferentes mas mesmo assim o problema persiste.

Acabaram as ideias

Obrigado

PS: Como inserir mais imagens porque só uma é permitida?

english: Hello

Due to Chrome not keeping my credentials and every time I started this browser I had to provide my login and password in addition to the fact that their Support didn't solve the problem, I decided to switch to Firefox despite not being the coolest not practical and intuitive to navigate like Opera and Vivaldi, but by popularity.

-The problem: Since yesterday, the Gmail page does not open, that is, it shows a completely blank page as attached, although the link is correct and, in fact, I use the Favorites links to reduce typing and increase agility.

-My solution attempts: I disabled all Firefox extensions (I was using them even before the problem occurred for the first time); I performed a general cleanup using CCleaner; I opened Chrome and for a change I logged in (because of the problem mentioned above) and the Gmail page displays correctly with all of today's emails; I copied this link from Gmail, in Chrome, to use in Firefox because they were different but the problem still persists.

the ideas finished

TY

PS: how to insert more images because only one is allowed? (joined printscreens)

Asked by Theosz 5 months ago

Answered by Theosz 4 months ago

  • Solved

can not access web interface with router

Up until the last update of Firefox I was able to access my router, 192.168.1.1, enter password and check it. Now I get an error message "connection not secure" "Your con… (read more)

Up until the last update of Firefox I was able to access my router, 192.168.1.1, enter password and check it.

Now I get an error message "connection not secure" "Your connection to this site is not private. Information you submit could be viewed by others (like passwords, messages, credit cards, etc.)

None of this is part of looking at my router, Asus GT-AX11000.

Asked by focuspuller 4 months ago

Answered by focuspuller 4 months ago

  • Solved

Videos Will Not Play

I used to watch the TED videos using the links in their email. Then some time ago they stopped playing. It accesses the website and video but there is a circle going arou… (read more)

I used to watch the TED videos using the links in their email. Then some time ago they stopped playing. It accesses the website and video but there is a circle going around and nothing happens. I tested the same on Microsoft Edge and it works. I do not like Edge and hopefully, you can solve this issue because it is important. I have looked at all the solutions online but they do not fix the problem. I use Windows 11 and everything is up to date.

Asked by lance24 4 months ago

Answered by lance24 4 months ago

  • Solved

How can I stop Firefox from saving all downloads to my download folder?

I have used Firefox for years. I am computer literate and do not like the newer approach Firefox has taken to save all downloads to my downloads folder. I have to conti… (read more)

I have used Firefox for years. I am computer literate and do not like the newer approach Firefox has taken to save all downloads to my downloads folder. I have to continually go in and manually delete the files.

For instance, I have a lot of pdf forms that I have to open directly in Acrobat, those files are then duplicated and saved in my downloads. This is causing a mess for me.

This was NOT an improvement in my opinion. Is there a way to stop this???

Asked by ddb6081 4 months ago

Answered by AliceWyman 4 months ago

  • Locked

Special character option for "generate strong passwords"?

I use/like the randomly-generated 'strong' password feature, but is there a setting/option to have it include one or more special character(s)? So many sites nowadays re… (read more)

I use/like the randomly-generated 'strong' password feature, but is there a setting/option to have it include one or more special character(s)? So many sites nowadays require one, and VERY few *prohibit* them. I know I can 'substitute' one in there, but I'm VERY lazy! Thanks.

Asked by Conrad 4 months ago

Last reply by Paul 4 months ago

  • Solved

Restoring All Firefox WIndows 10

I installed a plug in and have now lost all my Firefox configuration, stored pages etc. I backup my entire PC everyday and can restore individual files. What Windows 10 f… (read more)

I installed a plug in and have now lost all my Firefox configuration, stored pages etc. I backup my entire PC everyday and can restore individual files. What Windows 10 files need to be restored in order to return my Firefox before the crash?

thank you, Robert

Asked by rkruz3 4 months ago

Answered by jscher2000 - Support Volunteer 4 months ago

  • Solved

Cannot set cookie preferences when using Firefox

Hi: I tried to set cookie preferences for different websites. For reasons that I do not understand, I cannot move the "slider". I even turned of the existing protection … (read more)

Hi:

I tried to set cookie preferences for different websites. For reasons that I do not understand, I cannot move the "slider". I even turned of the existing protection for the websites, but nothing changed. I tried the same with Safari using the same computer and mouse, and I had no problems.

Is this a known bug?

I attached a screen capture. Thanks.

Asked by Sue 4 months ago

Answered by cor-el 4 months ago

  • Solved

Googles Sites constantly intermittent

Hello, For several weeks now I've been experiencing issues with accessing google sites. YouTube videos will constantly display the "Connect to the internet. You're offlin… (read more)

Hello,

For several weeks now I've been experiencing issues with accessing google sites. YouTube videos will constantly display the "Connect to the internet. You're offline. Check your connection." error page. Additionally gmail and google drive will constantly give the "OOPs" error message. Sometime the page will load w constant refreshes but this is not ideal.

I've done the following:

Clear history/cookies Opening in troubleshoot mode Disable hardware acceleration Refresh/Reinstall

Have even tried the following articles: https://support.mozilla.org/en-US/questions/1377868 https://support.mozilla.org/en-US/questions/1376015

Still getting the same results. Not having any issues with edge/chrome. Does anyone have anything else that could be done?

Firefox Browser 102.0.1 (64 bit) Windows 10 OS

Asked by p12om3th3us 4 months ago

Answered by p12om3th3us 3 months ago

  • Solved

DownThemAll doesn't download the midi file but only the name

Thank you RobertJ! I am now able to see DownThemAll on my toolbar and use the extension, and I thank you! The next problem is that DownThemAll downloads the name but no… (read more)

Thank you RobertJ! I am now able to see DownThemAll on my toolbar and use the extension, and I thank you! The next problem is that DownThemAll downloads the name but not the midi file. Each midi when you click on it has an automatic download feature that initiates for each file so that you can automatically download the file quickly and easily, however, DownThemAll cannot download the midi. I will provide a website so that you may try to download the midi to understand what DownThemAll does. http://breadsite.org/classic.htm If there is a fix, please help! Thanks again for the help I received from RobertJ,

Asked by r.cascio710 4 months ago

Answered by r.cascio710 4 months ago

  • Solved

page fails to display

Good Morning, Group! I subscribe to the IEEE.ORG newsletter. If I click on their link, it brings up a blank page in Firefox: https://spectrum.ieee.org/post-quantum-crypto… (read more)

Good Morning, Group!

I subscribe to the IEEE.ORG newsletter.

If I click on their link, it brings up a blank page in Firefox:

https://spectrum.ieee.org/post-quantum-cryptography-nist?utm_source=techalert&utm_medium=email&utm_campaign=techalert-07-14-22&mkt_tok=NzU2LUdQSC04OTkAAAGFnAJMEXFrlR7vD0yYOspzMUWdvNdvtGqNnHnbEZI2pUuVQelTwBgCQS3pKCdhLl9XSWiE7boikHvLl6N43J65wa4D-JECtQ23ME38QU_rZMG4

That same link renders correctly in Chromium Web Browser (on Linux Mint 20.3)

By truncating the link to https://spectrum.ieee.org/ Firefox brings up that parent page O.K.

This behavior is not confined to this link in particular. It has behaved this way for some weeks (months?) now, in previous newsletters.

This is not an onerous situation but, if it could be fixed, it would be appreciated.

Thanks in advance,

- Ralph

Asked by Mandelbrot1 4 months ago

Answered by cor-el 4 months ago

  • Solved

Cannot access website

Cannot open iherb.com website - involve.asia is blocking. What is going on here? I wouldn't think it was a Firefox issue but I do not have this problem with other browse… (read more)

Cannot open iherb.com website - involve.asia is blocking. What is going on here? I wouldn't think it was a Firefox issue but I do not have this problem with other browsers.

Asked by greenter 4 months ago

Answered by jonzn4SUSE 4 months ago

  • Solved

Bookmarks disappeared, restore doesn't work

My bookmarks disappeared mysteriously yesterday while I was using the browser. All of them (I have a lot), there's nothing in the bookmarks toolbar. I use Firefox on two … (read more)

My bookmarks disappeared mysteriously yesterday while I was using the browser. All of them (I have a lot), there's nothing in the bookmarks toolbar. I use Firefox on two different machines regularly, and yesterday the second machine was fine, bookmarks still there. Today I logged on and the second computer had lost its bookmarks too.

I tried restoring. It worked on my other computer, no problem, all bookmarks returned. However, on this one the restore points are visible, but when I click them, nothing happens. I have tried restarting Firefox, no luck. Any ideas?

Asked by aearon09 5 months ago

Answered by cor-el 5 months ago

  • Solved

When I download pdf file from FF it tries to convert the file to a Word document

Starting today, I went to download a .pdf file to open automatically with Adobe Acrobat as I usually do. However, this time I got a pop-up from Microsoft Word stating, "W… (read more)

Starting today, I went to download a .pdf file to open automatically with Adobe Acrobat as I usually do. However, this time I got a pop-up from Microsoft Word stating, "Word will now convert your PDF to an editable Word document. This may take a while. The resulting Word document will be optimized to allow you to edit the text, so it might not look exactly like the original PDF, especially if the original file contained lots of graphics."

I went to Settings - General - Applications, went down Contents list to Portable Document Format (PDF), and tried the various settings under the Action column, to include "Save File," "Always Ask," "Use Acrobat Adobe 2020." None of these worked or made any difference. I open numerous .pdf files every day and I need to be able to just click on them in the website and have them open in my Adobe Acrobat program - as they have up until today. What do I have to do to fix this? I am using Version 102.0.1 (64-bit).

Asked by starjazz 4 months ago

Answered by jscher2000 - Support Volunteer 4 months ago

  • Solved

Freezes on google maps

When I open the google maps website it functions normally for about 3-4 seconds, then firefox completely freezes not just that tab. Firefox is up to date and it happens w… (read more)

When I open the google maps website it functions normally for about 3-4 seconds, then firefox completely freezes not just that tab. Firefox is up to date and it happens with all addons disabled. maps seems to work fine when I access from other country domains (co.uk or .de) Also I have no problem with the site on other browsers. It does not generate a crash report.

Asked by lamance 4 months ago

Answered by Terry 4 months ago

  • Solved

add-ons I didn't add and cannot remove

Hello - there are add-ons for Amazon, Google, Facebook, EBay and Twitter - none of which I added - showing up on the Firefox browser as running during browser start. I c… (read more)

Hello - there are add-ons for Amazon, Google, Facebook, EBay and Twitter - none of which I added - showing up on the Firefox browser as running during browser start. I can see them when I use CC Cleaner. They are browser plugins set to run upon start up. I can disable them but need to do it every time, as there is no way to delete them that I can see. I would like to find out why these plugins are there and how I can delete them.


Thanks

Jim

Asked by jimisaac 4 months ago

Answered by jscher2000 - Support Volunteer 4 months ago

  • Solved

Automatic download attachments

How can I disable the annoying function of automatic download of attachments every time I access one even though I used to be able to just open them or decide to download… (read more)

How can I disable the annoying function of automatic download of attachments every time I access one even though I used to be able to just open them or decide to download. Tired of deleting every blasted file into recycle when I don't want this. It doesn't matter if I select "ask where to download" box is checked.

Asked by wb2yqh 4 months ago

Answered by jscher2000 - Support Volunteer 4 months ago

  • Solved

Searching for how to share tabs between profiles.

I have searched for "How to share tabs between profiles" in firefox. I was offered this option: Share multiple tabs Visit the tabs tray by tapping the number next to… (read more)

I have searched for "How to share tabs between profiles" in firefox.

I was offered this option:

Share multiple tabs

   Visit the tabs tray by tapping the number next to the address bar, this number shows how many open tabs you have:
   Tap the three-dot menu button in the tabs tray.
   Select Share all tabs.
   The list of tabs to be shared will appear.

Visit the tabs tray - not very clear. by tapping the number next to the address bar - which number? I have more tabs that can fit across the screen and am not seeing any number/s.

Could someone help me with this please? I have a lot of migration to do.

Asked by teeny_weeny 4 months ago

Answered by teeny_weeny 4 months ago