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Firefox does not play sound despite being attributed to correct device. All other apps OK.

What the title says. Firefox just isn't playing any sound whatsoever. Troubleshooting: Volume mixer indicates that Firefox is using my speakers, along with all other… (read more)

What the title says. Firefox just isn't playing any sound whatsoever.

Troubleshooting:

  • Volume mixer indicates that Firefox is using my speakers, along with all other apps. When playing a YouTube video, the green bar is not bouncing. However, all other programs that play sound do so successfully and their green bars are bouncing (see attachment).
  • Other web browsers play sound successfully.
  • Restarting Firefox and my computer did not help.
  • Switching the default sound device and changing back did not help.
  • Changing to headphones made no change.
  • Tabs are not muted.
  • Autoplay settings in about:preferences showed that audio and video were disabled, however changing this setting to allow video and audio, then restarting both Firefox and the computer did not fix the problem. I have no idea how that setting was even changed to begin with. O_o
  • Started Firefox in troubleshooting mode; still no sound.
  • Started Firefox in a different profile; still no sound.
  • Started Firefox in private mode; still no sound.
  • Tried ending the audiodg.exe process in task manager and restarted; still no sound.
  • Double checked media.autoplay.blocking_policy, was set to 0.
  • Double checked media.block-autoplay-until-in-foreground -- changed from true to false, restarted Firefox; still no sound.
  • Disabled hardware acceleration; still no sound.
  • Refreshed Firefox; still no sound.
  • Complete uninstall, including the usage of BCUninstaller to uninstall "leftovers". Reinstalled. Still no sound.

I have Apollo installed on my computer and I've reached out to them before for similar issues, but the dev was insistent that Apollo does not cause sound issues. I'm somewhat sceptical, but they're not being helpful at all so I thought I'd ask here, and disclose usage of Apollo so that all bases are covered.

Thank you for your time.

Asked by Umbravita 4 days ago

Last reply by jonzn4SUSE 30 minutes ago

Can the desktop add-ons and extensions for a Firefox account be reset without signing into a desktop computer connected to the internet?

I find myself in an unfortunate situation; my computer was remotely accessed without my permission, my email and data compromised, identity stolen and more. While I have … (read more)

I find myself in an unfortunate situation; my computer was remotely accessed without my permission, my email and data compromised, identity stolen and more. While I have been working on that, and reporting such things to the appropriate companies and authorities, I am left in one of many unfortunate situations. My Firefox account was signed in, thus leaving passwords in the manager compromised, as visible as if it were someone sitting at my computer with it unlocked. I am working to change those passwords, documenting them offline, but I am worried to sign into my Mozilla account on a desktop computer, in the event that any malicious add-ons or extensions were installed. 1. Does being signed in to the mobile Mozilla leave me at risk of Spyware if any such add-ons or extensions were installed to the desktop client? 2. With the add-on and extension auto-sync that happens with signing into a Firefox account, I am worried that even if I buy a new computer, modem and router, that signing into the Firefox account could risk compromising the new computer and network. Can these add-ons and extensions be removed or unlinked from the account in any way without signing in on a desktop/laptop?

Asked by PanicAtTheAdd-Ons 53 minutes ago

Last reply by PanicAtTheAdd-Ons 50 minutes ago

Import browser data

I just downloaded Firefox and came to the page for importing data to Firefox, where it says " Import browser data" followed by a box containing "Microsoft Edge" in the… (read more)

I just downloaded Firefox and came to the page for importing data to Firefox, where it says " Import browser data" followed by a box containing "Microsoft Edge" in the next line, then

Select the data you’d like to import. Favorites Saved passwords Browsing history Form autofill data

then the prompt to Import

Is this a trick for Edge to import the data rather than Firefox or as it should be for Firefox to Import the data including that in Edge? As you might have guessed - I don't trust Edge or Microsoft one little bit.

Asked by derek hyde 1 hour ago

How to turn off ai overview in google search

Ai overview is painfully inaccurate and I am hoping to find a way to disable it on my google searches, if that is not possible, what search engine would you recommend? … (read more)

Ai overview is painfully inaccurate and I am hoping to find a way to disable it on my google searches, if that is not possible, what search engine would you recommend?

Asked by mstemmler1 4 months ago

Last reply by jscher2000 - Support Volunteer 2 hours ago

  • Solved

Laptop rebooted; is there a way to recover the open tabs? I was thinking through sync history?

I had 10 or so tabs open on my laptop. I rebooted my laptop because iMessages failed, and i forgot to make a note of which tabs were open. They didn't restore upon reboot… (read more)

I had 10 or so tabs open on my laptop. I rebooted my laptop because iMessages failed, and i forgot to make a note of which tabs were open. They didn't restore upon rebooting. Is there somewhere this history gets synced? Its not in the 'recently closed tabs' because some of the tabs had been open for a while. thoughts?

Asked by dbschlos 1 day ago

Answered by Denys 19 hours ago

I am booting up an older Windows 7 tower computer and wish to know how to update both Firefox and Thunderbird? The update popup seems to be stuck in download phase.

bold text I am booting up an older Windows 7 tower computer and wish to know how to update both Firefox and Thunderbird? The update popup seems to be stuck in download ph… (read more)

bold text I am booting up an older Windows 7 tower computer and wish to know how to update both Firefox and Thunderbird? The update popup seems to be stuck in download phase.

Asked by VictorO 3 hours ago

how to access download archive of Pocket List in Firefox?

I understand POCKET to be closing and was prompted to download my 'Pocket List' to be exported before deadline to become inaccessible. I'm using the FIREFOX browser. I … (read more)

I understand POCKET to be closing and was prompted to download my 'Pocket List' to be exported before deadline to become inaccessible. I'm using the FIREFOX browser. I did so per directions. I received an email with link to download an archive of my pocket List. I can view in my 'downloads' a Microsoft Excel Comma Separated Value File. But it will not open. How do I open and access my Pocket List ?

Asked by SH 5 hours ago

Last reply by Paul 3 hours ago

YouTube channel confusion for comments

I have had a google account and a YouTube Channel (zoonotics@gmail.com) for decades. I recently added a new google email (drzoonotics@gmail.com) and accustomed my old You… (read more)

I have had a google account and a YouTube Channel (zoonotics@gmail.com) for decades. I recently added a new google email (drzoonotics@gmail.com) and accustomed my old YouTube channel for zoonotics@gmail.com with the new email, drzoonotics@gmail.com. On other browsers when I comment, the old YouTube account with the new email shows up as the commentor. Today, on my new Firefox browser.I discovered that the new email had created another YouTube channel which showed up as my ID for a comment on another YouTube channel. I deleted the new YouTube channel but, when I comment with the brand new Firefox browser, the old YouTube channel I deleted shows up. How can I correct that?

Asked by Dr. Raymond G. Whitham 3 hours ago

Primary password concerns

I forgot my primary password and understand that resetting it will wipe all my passwords. Does this wipe the passwords locally or across all devices ? Will I able ab… (read more)

I forgot my primary password and understand that resetting it will wipe all my passwords. Does this wipe the passwords locally or across all devices ? Will I able able to use my phone to sync my passwords back to my desktop after they are wiped from said desktop?

Asked by bogarin0512 3 hours ago

ecure Connection Failed The connection to www.dailymail.co.uk was interrupted while the page was loading.

I've had several days where I see this message and cannot sign in the Daily Mail (which I pay for) because I receive this message ecure Connection Failed The connection … (read more)

I've had several days where I see this message and cannot sign in the Daily Mail (which I pay for) because I receive this message ecure Connection Failed

The connection to www.dailymail.co.uk was interrupted while the page was loading.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem

I cannot find a solution and it doesn't happen every time on the site but several times a week. I have VPN, and enhanced tracking which I've tried turning them off but I get the same reply. I'd like a fairly simple answer if possible since I'm not tech smart but need help to see if I'm doing something wrong. I did submit a complaint the Daily Mail who said the problem's coming from Firefox. Thanks for your help

Asked by cwrobel 5 hours ago

Last reply by Paul 3 hours ago

two instances of Firefox not synced

Hi all, I'm having an odd problem. For some time now, whenever I look at a list of programs on my computer, Firefox shows up twice. In the last week or so, a new problem… (read more)

Hi all, I'm having an odd problem. For some time now, whenever I look at a list of programs on my computer, Firefox shows up twice. In the last week or so, a new problem has cropped up. When I click on a link in Thunderbird, Firefox opens, but it's like I'm in a totally new instance of Firefox. My browsing history doesn't exist, it will not remember that I have already told Firefox to always open Zoom when I click on a Zoom link, and if I'm streaming a radio station, that tab will be in a separate window rather than in a new tab as it was before. What's going on here?

Asked by cavbob1993 3 hours ago