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How to disable the Enterprise Roots preference

How to disable the Enterprise Roots preference-have tried everything I can find on this issue. In summary, deleting certificate via reg edit but this does not work, have … (read more)

How to disable the Enterprise Roots preference-have tried everything I can find on this issue. In summary, deleting certificate via reg edit but this does not work, have to delete certificate every time I re start windows 11 desk top pc.

Any other advice? Thanks

Asked by DK2025 7 months ago

Answered by Denys 7 months ago

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Repeated Crashes

Once a week or so, Firefox crashes unexpectedly. The popup indicates its alerting Microsoft of the crash, but apparently not notifying Mozilla. Once such a crash occurs… (read more)

Once a week or so, Firefox crashes unexpectedly. The popup indicates its alerting Microsoft of the crash, but apparently not notifying Mozilla.

Once such a crash occurs, I close Firefox. Reopening it results in a crash shortly after all tabs open and I click on something (usually 3 or 4 tabs are open). No matter how many times I let Firefox close and then I reopen it, the crash recurs. The only recovery is a complete reboot of my PC.

How can I get and submit crash reports to support in hopes of getting a resolution?

Asked by BillTreloar 2 months ago

Last reply by Denys 2 months ago

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FireFox Browser Settings

I want to find out why my browser stacks up my icons in one Vertical column... INSTEAD of a adjustable Horizontal layout... Why the change, can it be undone...? … (read more)

I want to find out why my browser stacks up my icons in one Vertical column... INSTEAD of a adjustable Horizontal layout...

Why the change, can it be undone...?

Asked by Erne 5 months ago

Last reply by Denys 5 months ago

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Address bar no longer lets me select a search engine using the up and down arrows

After upgrading to Firefox 140, I can no longer use the down arrow to quickly select a different search engine. For example, if I want to search for something on Wikiped… (read more)

After upgrading to Firefox 140, I can no longer use the down arrow to quickly select a different search engine.

For example, if I want to search for something on Wikipedia instead of my default DuckDuckGo, I used to just type the search term, press the down arrow twice and hit enter. If I wanted to search for a youtube video, I'd hit the down arrow three times, etc. The selector for different search engines in the address bar seems to have changed in a way that no longer allows this sort of quick and easy keyboard-only method. Is there a way to re-enable the use of up and down arrows to quickly select a different search engine?

Asked by askandanswer 6 months ago

Answered by Denys 6 months ago

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Firefox ESR 115.23.0

After last update Firefox ESR 115.23.0 the menu on the website: https://connect.garmin.com/modern/homeis not displayed correctly. Could you fix this? Second question - ca… (read more)

After last update Firefox ESR 115.23.0 the menu on the website: https://connect.garmin.com/modern/homeis not displayed correctly. Could you fix this? Second question - can you disable reCAPTCHA when logging in to this site?

Asked by anedy 8 months ago

Last reply by jscher2000 - Support Volunteer 8 months ago

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Address bar no longer lets me select a search engine using the up and down arrows

After upgrading to Firefox 140, the address bar no longer lets me quickly switch between search enginges using the up and down arrow. Is there a way to re-enable this? B… (read more)

After upgrading to Firefox 140, the address bar no longer lets me quickly switch between search enginges using the up and down arrow. Is there a way to re-enable this?

Before, I could type the search term and then press the down arrow a couple of times to search with, for example, Wikipedia instead of my default DuckDuckGo. The new address bar no longer seems to include this behaviour.

Asked by askandanswer 6 months ago

Answered by Denys 6 months ago

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Xfinity Streaming Service

Xfinity streaming works on Chrome and Safari but it stopped working on Firefox a few days ago. Why? I am using the latest Firefox version 140.0.4 (64 bit) and I can onl… (read more)

Xfinity streaming works on Chrome and Safari but it stopped working on Firefox a few days ago. Why? I am using the latest Firefox version 140.0.4 (64 bit) and I can only receive my emails. The connection to the streaming service does not open. The Xfinity logo just sits there spinning and no connection. Please fix this. I much prefer Firefox to other browsers BUT....

Asked by Royce Saunders 6 months ago

Last reply by Denys 6 months ago

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Firefox exits full screen when autoplay is enabled on a streaming website.

I am on Windows 11. Asus laptop PC. On Google Chrome, any streaming website I used with autoplay enabled would KEEP full screen mode ON after changing episodes. It would … (read more)

I am on Windows 11. Asus laptop PC. On Google Chrome, any streaming website I used with autoplay enabled would KEEP full screen mode ON after changing episodes. It would automatically go to a new page with the following episode and remain full screen. Why doesn't Firefox have this feature?? I'm seriously considering going back to Google Chrome for this one small feature. Every time I had any streaming service playing with autoplay enabled, I didn't have to manually select the full screen option every time. I am having to stand up and manually click full screen function. Every. Single. Time. This needs to change PLEASE.

Asked by Carter G 2 weeks ago

Last reply by Paul 2 weeks ago

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CAN'T ACCESS ANY WEBSITES - SEC ERROR EXPIRED ISSUER CERTIFICATE- Unable to bypass..

I dread the days where FF has an updated version of something for me to install.. because this issue ALWAYS rears its ugly head. I've been ignoring the updates since Fe… (read more)

I dread the days where FF has an updated version of something for me to install.. because this issue ALWAYS rears its ugly head.

I've been ignoring the updates since Feb and for very good reason because this time (138.01 or whatever) I'm unable to bypass these security certificate expired error codes that say:

"If your clock is already set to the right time, the website is likely misconfigured, and there is nothing you can do to resolve the issue. You can notify the website’s administrator about the problem." 

I literally was able to access all these sites without issue until I downloaded your must have update. How is this fixed???

Should I just uninstall FF and go back to Brave? I'm so tired of dealing with this as a normal day to day, no coding/tech background, etc. internet user.

Asked by DJ-meowz 8 months ago

Last reply by jscher2000 - Support Volunteer 8 months ago

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CAN'T ACCESS ANY SITES DUE TO RECENT UPDATE - SEC ERROR EXPIRED ISSUER CERT - no way to bypass this like Ive been able too in the past

I dread the days where FF has an updated version of something for me to install.. because this issue ALWAYS rears its ugly head. I've been ignoring the updates since Feb… (read more)

I dread the days where FF has an updated version of something for me to install.. because this issue ALWAYS rears its ugly head.

I've been ignoring the updates since Feb and for very good reason because this time (138.01 or whatever) I'm unable to bypass these security certificate expired error codes that say:

"If your clock is already set to the right time, the website is likely misconfigured, and there is nothing you can do to resolve the issue. You can notify the website’s administrator about the problem." I literally was able to access all these sites without issue until I downloaded your must have update. How is this fixed???

Should I just uninstall FF and go back to Brave? I'm so tired of dealing with this as a normal day to day, no coding/tech background, etc. internet user.

Asked by DJ-meowz 8 months ago

Last reply by jscher2000 - Support Volunteer 8 months ago

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New QR Code requirement to login into Amazon & other Applications

How about fixing this bug that was put in the last update. I have tried all the suggested fixes and nothing works. I am switching to another browser because I cannot co… (read more)

How about fixing this bug that was put in the last update. I have tried all the suggested fixes and nothing works. I am switching to another browser because I cannot complete a simple login with your bugged software update. I am not using my phone to fix a software issue you have created...do the update or you will be losing more customers.

Asked by Rod Kendall 8 months ago

Last reply by Paul 8 months ago

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Last Side Bar View Not Retained

Since update to Firefox version 138.0.1, my last viewed side bar is never automatically displayed upon REOPENING Firefox. I must always > View > Re-select the desir… (read more)

Since update to Firefox version 138.0.1, my last viewed side bar is never automatically displayed upon REOPENING Firefox. I must always > View > Re-select the desired sidebar choice >

How can I get this side bar to re-display automatically upon opening Firefox as it used to in previous versions?

Asked by RichS 8 months ago

Last reply by Paul 8 months ago

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Tab Groups Not Syncing

I'm trying to sync my tab groups across my desktop/laptop. I have sync enabled through the settings and I've checked every box, but I don't seem to see an option for sync… (read more)

I'm trying to sync my tab groups across my desktop/laptop. I have sync enabled through the settings and I've checked every box, but I don't seem to see an option for syncing tab groups specifically. It syncs all of my bookmarks and active tabs, but the groups seem to be unique to each device. Is this feature available? I might be looking in the wrong spot so if anyone has any insight that would be great! Cheers

Asked by lando-tech 7 months ago

Answered by Denys 7 months ago